Make sure you bring your own oil and filter if you want an oil change. I was not aware o this…read morebeforehand and it was rather annoying because I went directly after work. I felt it was a wasted trip and I hope nobody else makes my same mistake.

From the owner: We sell quality and affordable used cars. We specialize in Nissan/Infiniti and Honda/Acura vehicle…read more We do have other makes and models for sale from time to time. We are a one stop shop for all of your vehicle needs. From small repairs to large overhauls, we do it all. Brakes, exhaust, axles, struts, engine and transmission repairs, tune ups and much more. Engine died on you? Stop in, we can help. If you want to rebuild your current engine, install and brand new motor or find a quality used part, we can help you. Fender bender? Car accident? We also perform body work and can help you get your car looking like new and back on the road in no time at all. Stop by for an estimate. And as always, we are Someone You Can Trust.

North End Auto Body is top-notch!…read more My Audi was involved in an accident on May19th, and I brought it to North End Auto Body. The owner was incredibly responsive and guided me through the entire insurance process, which can be really confusing. He made everything easy and stress-free. To my surprise, the work was completed in less than a week! When I got my car back, it looked flawless----you'd never know the bumper had been in an accident. On top of that, the car was spotless inside and out. I highly recommend North End Auto Body to anyone needing quality, honest, and efficient repair work. Great service from start to finish! I just booked my brakes and oil change. Let's face it, people that are honest and do quality work are hard to find.

I took my pathfinder in to get some scrapes and scratches fixed. The car wasn't ready at the time…read morethey said it would be so they washed and detailed it as well as delivered to my place of business. Their work was top notch and they were pleasant to deal with.

I found dealing with Miranda auto body always a Pleasure. They were very accommodating,always…read moreexplained wat was going to happen and always kept me informed and always gave me an accurate time of when my vehicle would be done. I have also gone to them for small problems and they were very helpful . I have never had a problem with them and always leave there a satisfied customer.

Family owned business for over 30 years ! Fast , reliable service . Ricardo Miranda the owner;…read more speaks Spanish , English and Portuguese . He works with the customer in re: to your deductible , as well as all major insurance companies . He is located near the south end of Springfield and end of forest park area .

I took my vehicle to Balise after a minor accident. They couldn't have been better. Emily in the…read moreoffice was great and kept me updated as to my car's status throughout the process. They returned it in like new condition.

I wish I could leave 0 stars. My experience with this business was extremely disappointing, and I…read morewould not trust them with my vehicle again. My vehicle was at this shop for approximately three weeks. When it was initially towed there, I specifically informed them that there was suspension damage involving the lower control arm and strut. When the vehicle eventually needed an alignment after the body work, the manager, Seth, claimed, "This is the first I'm hearing of it." That was extremely frustrating because I had already communicated this issue when the vehicle arrived. Throughout the three weeks my vehicle was there, I noticed that it had been driven in SPORT mode several times and at speeds over 60 mph on local roads. The vehicle was reportedly only being driven to Riverdale in West Springfield and back, so I had legitimate concerns about why my vehicle was being driven at those speeds. I brought this concern to their attention multiple times. There were also multiple occasions during this time when my vehicle was left unlocked. I was repeatedly reassured that employees were checking the doors to make sure vehicles were secured, but clearly that was not consistently happening. On 8/3, after the shop failed to properly communicate with me about where my vehicle was being taken, I trusted my instincts and went to check on my vehicle myself. I discovered that they had sent it to Balise Mazda. I had NOT consented to my vehicle being taken there. I had specifically requested that it be taken to Toyota for the necessary alignment and calibration. Finding out that my vehicle had been moved to a different dealership without my authorization was extremely concerning and felt deceptive. Seth later stated that his reasoning for taking it to Balise Mazda was, "We take it to the closest dealership." However, that does not address the fact that I had specifically requested Toyota and was not properly informed that my vehicle was being taken elsewhere. Even more concerning, the vehicle was left unattended and unlocked in a lot without cameras near McDonald's, with homeless individuals walking nearby. This is particularly unacceptable considering I had already raised concerns about my vehicle being left unlocked and was repeatedly reassured that employees were checking the doors to ensure they were secured. Clearly, that was not the case. On 8/4, the car was taken to Expert glass and calibration- which is 2 miles from my car dealership (Balise Toyota ) they blatantly refused to take it the dealership despite being down the street. Sheer laziness. On 8/4, one of the employees named Emily--the Emily who has sunflowers in her office--asked me whether I had trackers in my vehicle when I showed up at the collision shop 20 minutes after my car arrived back from Expert Glass and calibration. I found that question extremely unprofessional and inappropriate under the circumstances. It is my vehicle, and I have every right to monitor its location while it is in someone else's possession, especially after noticing it being driven in SPORT mode and at speeds over 60 mph. If an employee is driving a customer's vehicle in a manner that causes the customer to question what is happening with their vehicle, the appropriate response should be to address the customer's concerns--not question how the customer is able to monitor their own property. The problem was that it was being driven that way in the first place. Ultimately, because the vehicle was not properly repaired and was unsafe to drive, it had to be towed again. The brakes and accelerator were not responding properly, and I nearly had another accident because of how unsafe the vehicle was to operate. The door and window sensors were also not properly calibrated. These are not minor inconveniences--they are serious safety concerns. The earliest appointment I could get with Toyota is 8/11, meaning my vehicle will now be sitting at the dealership until it can be properly inspected and serviced. I was also extremely disappointed with the condition of my vehicle when it was returned. My car now smells like cigarettes, and there is still residue inside from the repair work. When I raised concerns about the cleanliness, Seth attempted to challenge me about the condition of my vehicle and claimed their "detailer" had done me a favor because the vehicle allegedly arrived dirtier. That response felt incredibly dismissive and avoided the actual concern. The front desk staff were also inconsistent when it came to customer service. While some employees were semi-friendly, I experienced issues such as calls being disconnected and staff repeatedly needing to seek out a manager rather than addressing customer concerns themselves. If you choose to use this shop, I strongly recommend documenting everything, communicating requests in writing, and thoroughly inspecting your vehicle before accepting it back.

Look no further! Vermette Auto Body will restore your…read morevehicle to original condition. My dream car was struck while parked far away in from everyone else in what I thought was a safe spot. Vermette was recommended by my Insurance Company so I called and Steve took me right in. He assed the damage and assured me that the paint could be matched. Being very curvy with a tri coat paint, I didn't have much faith but when I picked up my vehicle today, there was no evidence of the damage. None. I'm a type A individual with strong attention to detail but I cannot locate the repair and I'm glad for it! It looks like a brand new door. Best money I've spent since I bought the car. All employees were a pleasure to deal with and they even cleaned my interior windows and vacuumed my car! I highly recommend them!

I went to Vermette by recommendation after my car accident. When I say that Steve and his team went…read moreabove and beyond, I absolutely mean it. I don't even have the words to express how happy I was with my experience with them. They made an almost impossible repair to my car. My car came back to me looking Brand new! I was blown away and speechless when I saw my car after the repair. Not to mention the surprise detailing they did to the inside of my car! I can't say enough, I Very Highly recommend this shop, You will not be disappointed.

My son backed into something and put a crack in our back bumper and most places were charging a…read moreridiculous amount. MJ's prices not only did a great job making our car look like new, but they also were friendly and very quick. The location is a little hard to find, but do not be put off by this! They are worth it!

The level of service and professionalism at this garage is outstanding. I got into a car accident…read moreand was very stressed out about dealing with my insurance and rental company. I am a single mom and I don't really know a lot about cars and I am always afraid that the bigger dealerships will take advantage of my lack of knowledge and overcharge me for unnecessary repairs. The owner Matt was very helpful and assured me that my car was in good hands. He gave me a full comprehensive appraisal, and explained everything in full detail on what needed to be done with the car. I was very pleased to hear that the prices were very affordable and reasonable especially for the quality of work that was done to my car, and the timelessness of the repairs. I even received a free detail! My car looked better than it ever did before. Highly recommend!!

I had had a lot of little dents and rust from previous fender-benders and bad body work on my 2003…read moreBMW convertible, so I brought it to Rick's to see if they could help. I dropped my baby off and was picked up by Enterprise Rental and they drove me to the lot where I was given a car for the week. I was really missing my car so the week dragged on. On Friday, when I went to pick it up, all that waiting paid off. Rick's straightened and buffed out the front bumper, took out the rust on the passenger side door, repainted it and cleaned off the chipping paint on the rear bumper. In additional to all of that they replaced the hood ornament, cleaned the grime off of the wheel hubs and gave it an overall detailing. The results are nothing less than stunning. What an amazingly professional job they did. I don't think the car looked this good when I bought it. You can't go wrong with Rick's Auto Body. Their attention to detail is meticulous and their customer service is exemplary. You can tell by the lobby which is filled with motorcycles and the Blues Brothers statues that these guys are something beyond your typical garage. It's a place where they treat you car as if it were their own. No question in my mind, you have a customer for life.

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.

Excellent auto body repair and paint. Painted a classic black metallic paint Jaguar repairing two…read morecreases in a rear fender replacing and repainting tge bumper. Black metallic paint is difficult to match especially if paint is faded. Father and son team recommended by my Insurer.. A 1 repair work. You would not know the car was repaired. Excellent Customer Service always courteous and accommodating or helpful. 5 Stars!

Steve did a great job on my Lexus, and did it in a timely manner! The crew here do some quality…read morework at a fair price! A+++