"When something is broken And you try to fix it…read moreTrying to repair it Any way you can" (Coldplay) When your car gets smashed, you have enough hassles to deal with - insurance, body shop repairs, rental, and/or injuries. Luckily for us, injuries were not part of the ordeal, and we were very happy to learn that our experience with Mitchell Auto Body was hassle free. Mitchell's body shop appraiser was Connor Cipolla and he was stellar. We brought our 2015 Subaru Legacy over a few hours after an inattentive motorist rear-ended us on April 21. He was very thorough and professional in his inspection and explained some of the obvious repairs and some of the likely repairs that would be necessary once the panels and bumper were removed. He warned us not to open the trunk because we might not be able to close it, I thought that was a pretty perceptive piece of experienced advice. He worked with the insurance company, started the repair process as soon as the repairs were authorized, worked with the insurance company again after the tear down started and hidden damage was revealed, everything was completed and painted, and we picked up the car on June 6. Ashley Jankowski was their Front Desk point of contact, and she handled the paperwork and phone calls for Mitchell, and we were happy with our interactions with her. Our car was washed and vacuumed when we picked it up, and everything looks good as new. Well done, Mitchell Auto Body

Mitchell Auto Group is breeching their rust through auto body contract with me despite having…read morehonored it multiple times previously, the last time in 2018. I have all original insurance claims & documents a copies of original insurance payment(s). Today they are claiming that their last repair (there was one other) in 2018 was a "good will" gratis gesture. The original repair was in 2006. No dealer expect a car to be kept for 20 years. I was told to have my attorney contact them if I wanted it fixed. I believe they never intended to honor their contract.

I've known Don for over 30 years and he and his Grandson Mitch do great work! Don's has helped my…read morefamily more than once and he even painted a motorcycle gas tank for me. Great value, professional auto body work, delivered exactly when and how it was promised. No frills. I like that!

Don does an amazing job. He goes above and beyond to help get your car back on the road. He has…read moresaved my car a few times after hit and run accidents. He does a great job working things out with the insurance company. Thank you!!

From start to finish the whole process was easy and well explained. Great to drop off Enterprise…read morerental right at the location and not have to worry about returning it there. The work was completed ahead of schedule and was amazing. Great repair work!

Excellent service, excellent repair, very professional. Bill was great and very helpful. I hope not…read moreto see them again, but should I need another repair in the future, they are my go to body shop!

A class act from the first contact to picking up the completed vehicle. Everyone was great and easy…read moreto work with. Quality of the work was excellent and they kept me informed every step of the way.

great service, great work. They finished up a day early for me so I could plow with my truck. They…read moresaved me money too on parts finding used parts in excellent condition. It's a 2017 so I was fine with the cheaper used parts. I will use them for any future bodywork I need.

Brought my car to be repaired after getting hit on passenger door. Service and work was…read moreexceptional. Very happy with the auto body work that was completed. Car was actually finished before the due date. They handled everything from dealing with the insurance company and car rental.

The estimate was accurate, the car was done earlier than planned and the car looked great.read more

WOW! These guys are top notch!…read more Someone backed into my car and drove off leaving me with a bent hood and grill. I did not want to report this to my insurance company to have my rates increase for an accident I did not cause. The first quote I got from a local shop in West Hartford was for $2,000 to fix the repairs (keep in mind the book value of the car is $3500) After telling the second shop that I really only wanted the bare bones done to make the car functional as I was going to pay out of pocket and planning to give it to my daughter who is turning 16 this year, they quoted me $3000 to get the car "functional." I then took it to T&J where they quoted me $890! Thats a huge difference! They were willing to work with me, listened to what I was looking for and offered GREAT service. They were able to find used parts which saved me money which the other shops didnt seem willing to do. I dropped the car off in the morning and they had a shuttle to bring me to and from work, and they were EARLY and waiting for me to pick me up from my office after work! My car looks much better and is now safe for the road thanks to the team at T & J Auto. It is family owned and operated as well which is really nice. It is a rarity to find an honest, customer service oriented team in the auto repair work field in my experience and these guys delivered. I highly recommend reaching out to this reputable company for all of your auto body repair needs!! A+++!

This is our second time using T&J auto body. I can't say enough great things about them. From start…read moreto finish, the experience was outstanding. The team was professional, communicative, and clearly takes pride in their work. Our car looks absolutely amazing. The repairs were flawless, the paint match is perfect, and everything was completed on time. They made the whole process stress-free and the owner provided several ways to repair the damage ultimately saving us money. If you're looking for quality workmanship and excellent customer service, this is the place to go. Highly recommend!

Ken Bensord and team Associates has always done exceptional work for me and my clients. If your…read morelooking for quality honest work no need to look any further 5 Star rating.

Truly masters of their craft. I brought my Porsche here following an accident which left my car…read moreneeding some repair work. A few panels needed repainting and some underlying mechanical work performed. The shop is nicely hidden away off of a large road, well off the beaten path. A quick drive through their cramped parking lot and you'll get a sense of why they're the best at what they do. Some of the cars they bring back to life from the dead, full spec racers, classics, one of a kinds, truly amazing work. They're more then happy to spend a few hours talking with you and show you around the place to get you comfortable. They've won at least one concourse award that I know of for their restoration work, and I'm sure many others. Insurance took care of the monetary aspects, but from what I saw, they were more then reasonable, especially given their level of quality and willingness to work with you. What they can't do in house (ECU programing, etc) they send out to a nearby dealership to get taken care of (Hoffman I believe). They have several dedicated mechanics, metal workers, and paint booth workers there, each specializing in certain things. Only negative thing I can say about the shop is that they're always busy, and I mean a few month long wait type busy. Don't start a project or repair expecting it any time soon. A huge queue, and an immense dedication to detail causes projects to take a bit longer then you would normally expect. Give yourself some extra time because you're going to need it. Even if you don't need your car repaired though, go down just to take a look at some of the amazing cars they have sitting around (F1, RSR's, etc).

Frank and Frank did an amazing job in restoring my vehicle after a bad deer hit. They are pleasant…read moreand easy to work with. I'm happy with the outcome of the repair! It was a pleasure doing business with you!

From the owner: From Minor to Major autobody repairs. Headlight restoration. You are our customer not the insurance…read morecompany!

Summer 2019: My F350 truck got hit in the rear quarter by a hit and run driver. That was on a…read moreFriday night. Saturday AM, I went to see Jack and Jessie and they picked up the ball and ran with the whole project, from the insurance company inspector's visit to the handling of payments to the pickup of the repaired truck. It was a complex project because of the replacement of several key panels.The work was perfect, color match perfect, and the delivery time exactly as promised. Can't be happier.

From the owner: Local Auto Body shop specializing in collision repair and painting. We work with your insurance…read morecompany for a quality repair that will be covered, and can assist you in the entire claims process, and rental car process . Our goal is to get you bac