I've been a customer of Dan's Automotive Repair for years (and years)…read more Henry is the sole reason my 99 Jeep is still going at 196k miles. He's extremely knowledgeable and honest and doesn't half-a$$ anything. I've recommended Dan's to many friends and family and all are very pleased with the service. Suzanne is fast to inform me on the diagnosis and leaves the decision to proceed with repair work to me before proceeding. No surprises when it's time to pick up your car. Both Henry and Suzanne have gone above and beyond any expectations I've had. Two GREAT people. If you're looking for a friendly place you can trust to fix or maintain your vehicle, don't look any further than Dan's!

Henry and Susan are very helpful and honest. They don't try to sell you anything they don't feel…read moreyou need. Great honest garage.

Donna-Lynn, the 2 Jeffs, and the rest of the crew gave my poor wounded 2017 Prius Prime a new lease…read moreon life. The evil dealer who originally delivered my new car years ago damaged the paint job, did a shoddy repair and I didn't know until it was too late. After my partner mushed the front of the car it was time for a serious facelift. This repair came right out of my pocket, meaning no insurance coverage, and Jeff S. quoted me a price I could live with. He reused anything he could and explained things clearly. The majority of the bill was labor and let me tell you, the car looks like it was labored over with great care. I am happy to give the highest recommendation to this fine local business.

If you ever need autobody work done, I found an awesome place. I can't remember the last time I had…read moresuch good customer service. My encounter was with Jeff and not only does he know his stuff, but he truly went out of his way to help me. I plan to take all my auto body business to Russ's.

I have been coming to Bristol Auto Center for 3 years. Piotr and his team are the best- you can…read moretell they are always looking out for what's best for their customers. They are fair, honest, and reliable. That is hard to come across these days. I just purchased a used vehicle from them this week as well. Mark was a pleasure to work with, he was communicative, and handled a lot of the business with the DMV and credit unions for me. He was flexible and fought hard for a good deal. Thank you so much!

I love these guys. Really fair pricing, quality of service and timely fixes take a lot of stress…read moreoff. My family has brought japanese and german cars here for a couple of years now with zero issues

When I got in an accident last month, I had no idea what I was going to do. Luckily, the accident…read morewasn't my fault, but that meant I still needed to deal with insurance companies. Jay and his son, Jay, guided me through the whole process, which I greatly appreciated! It was clear from the beginning that he has been doing this for awhile (39 years) and knew what he was talking about. He knew exactly what my rights were, and how I should manage the insurance company. I cannot imagine how someone could have been of more help. I strongly recommend working with Jay if this is your first accident (or even if it's not). He is a great guy, tells it as it is, and is very friendly. If the unfortunate day comes where I am in another accident, I won't waste a second looking for another shop, and go straight to Jay's!

I really appreciate this shop! I called because my dad couldn't get the key to turn in the ignition…read moreand was calling to see if he does site visits. He doesn't, but advised me to try turning the wheel while turning the key before getting the tow -- and it did, in fact, fix the issue. He only needed to know the make and model of the car. If we do need a car repair, I'm going to insist my dad go here. Smart, kind, ethical place!

Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

Unprofessional, broke down in Barkhamsted. Was originally given a wait time of ninety minute, which…read morequickly turned into two hours. Disbatch then told me it would be another forty five mins. Reluctantly I waited and they never showed. Gieco called them again and they declined their calls and when they finally answered they said thirty more minutes. They never showed and disbatch gave me the drivers number directly. The driver was very honest with me and gave me the real wait time of six hours. Gieco called them back and they said they had no eta for me. Disbatcher will say anything to get you off the phone... Leaving a young woman on the side of the road for hours alone with no confirmation anyone is coming... Won't foresee using them in the future.

Used gieco to request roadside assistance. When the tech arrived he was friendly and helpful with…read moreswitching out my tire which had a nail in it. He was quick and efficient! He arrived in a timely fashion as well! Would recommend

They did a great job on my transmission they showed me the broken peace's and actually guided me on…read morewhat upgrades on the transmission would work best for my truck I recommend them 100% and will be back for future fixes

I took a vehicle in with blue smoke coming from the exhaust. They couldn't get it in for a week but…read moreassured us it was fine to drive. The next week we dropped the car of to be repaired. After leaving it there for 4 days, we picked it up...still smoking. $750 later, the same fellow tells both my wife and I that it was just remaining oil in the breathing system and it would burn off with use. After 2 weeks it was even worse but they couldn't get us in for another week. After waiting a bit for our second appointment, we took it to Black Bear Motors. They were professional, informative and knew what they were doing. When we left there the car was fixed. Too bad the poor workmanship and even worse advise from Economy Transmission cost me over $8000 at Black Bear. And now these clowns don't think it's their problem. I would gladly refer them to people I don't like

Absolutely amazing experience! We drove our 1966 Thunderbird in with leaking brake fluid. They…read moreimmediately diagnosed and fixed it, and were as friendly and professional as ever. Cannot recommend them enough!