called months ahead of time and requested a service for winching our small rowboat out of a river…read more Bank very steep. Was treated very well, with assurances that the job could be done. Discussed location as well. Told to send pictures right before the service was needed. Sent pictures ahead of time, resent address for a price quote. In all cases I made the calls and did not get calls back with prices, as promised. Called 3 times the week the job was to be done with assurances that there was no problem. Day before job was to be done I called again, after not getting any information about the cost. Was told the job could not be done due to illness of staff and someone just quitting. They did not call me to let me know about this problem. Had I not called them I would have not known they they would not be keeping their word and doing the job. They knew the job was time sensitive. So be careful. Their word is not their bond. By the way, when I called and got the bad, and upsetting news, I was told to Google other towing places. No help at all.

Name is Hillsdale Repairs now…read more Great fast reasonably priced tire repair that helped me a lot. Recommended.

When even the dealer couldn't fix the AC in our car and various other garages told us they needed a…read more10K machine to diagnose the problem, Roe Jan came through and got us back in business at a very reasonable cost.

I went to Roe Jan Auto for a simple $30 tire rotation and got fleeced for $700. How did this…read morehappen? Read on. My regular mechanic, whom I've used for many years and who specializes in my make of car, wasn't available for medical reasons, so I went to Roe Jan Auto. When the mechanic came to the waiting area to get my car keys I immediately had a bad feeling. The guy looked like he was still in high school. I should've listened to my gut and hightailed it out of there because ten minutes later he came out from the back and announced that in the process of attempting to remove my wheel lug nuts he had broken the studs off. The guy behind the counter was falling all over himself apologizing so he knew that they had screwed up badly. They then told me that due to the particular design of my bearing they could not simply tap out the broken studs and replace them, but would need to replace the entire wheel bearing (cheap fix vs expensive). Tapping out a broken stud and inserting a new one is the standard method of dealing with this situation--but it's not lucrative. This mechanic had managed to break off not just one but THREE studs, which actually made me wonder if it had really happened accidentally. Breaking three studs is quite a feat. Prior to this fiasco I've had this car for over 12 years and have had numerous sets of new sets of tires installed and rotated and never had a single broken stud, let alone three. I later spoke to my regular mechanic and found out that what I had been told by Roe Jan was completely false and that it is perfectly possible to tap out and replace the broken studs in my bearing. This was again verified by a second mechanic. But if they had done that they wouldn't have been able to charge me $700 for a new bearing. To top it all off, my regular mechanic (who specializes in my make of car) told me that they had used the wrong type of bolts when they re-attached my wheel. To be avoided.

Autobahn has been my go-to shop for maintaining and repairing my BMW for several years now. Each…read moretime I deal with them I become more and more impressed. They are dedicated to top-notch service, friendly, helpful, knowledgable, fast, always happy to give in-depth explanations of what's going on. Anytime I call to check on my vehicle, they take the call and give me the info I need. I never have to question their billing, because I recognize that they provide great value at fair prices. They also stand behind their work in a way I've never experienced from any other shop. I just can't say enough good things about them. I can't imagine bringing my car anywhere else.

Simply stated, the best auto repair shop I have experienced in the tri state area. The mechanics…read moreare top notch, with the unique bundle of knowledge, diagnostics, caring and the ability to work within budget. Diagnostics include photos of potential areas of concern, cost estimates and a rating system for the urgency of the suggested repair. A "no surprise environment ". Fred Gordon

Is it possible to leave minus stars? On New Year's Eve 2022, in the afternoon, we noticed that a…read moretrim piece beneath the bumper of my Camry was dragging along the road. Most shops were closed; John answered the phone and curtly said he could remove the piece or repair it. We said we were on our way; we had to drive slowly. Perhaps 15 minutes later (it wasn't yet 3 PM) we arrived to find he had closed up. That felt unkind and ungracious at the very least. I rang his phone and no one answered, even a message. Did we take too long to get there? Sorry, John, if that was the case. But anyone who wants to deal with him should be aware of a certain selfish rudeness in the business plan.

They say they're available 24/7 but I called on a Friday at 5pm and they told me everyone went…read morehome for the day

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

Excellent. Professional. Friendly. Honest. Great to do business with. Hope that I never need to use…read morea body repair business again, but if I do there is no question that I would use these folks again. George and his shop associates deserve way more than 5 stars!!!!!

From the owner: Free estimates for repair and work with all insurance companies. All of our collision repair is…read morealways backed by our lifetime warranty. Jets has invested a lot to insure that we can get a vehicle back to the condition it was in before a collision. Car-O-Tronics (which is manufactured by Car-O-Liner, a Swedish company) is a computer measuring system that puts the vehicle back into company specs, no matter what vehicle it is - car or truck, foreign or domestic. Jets has full glass coverage capability, including windshields. Jets provides a down-draft painting booth. We bake the new paint on for 35 minutes to cure it in our new technology paint booth, instead of the cross-draft procedures of old. This gives a better finish to the vehicle, and shows in the final product. Detailing is always our final step to ensure that every vehicle owner will walk out of the shop pleased with the repair and condition of their vehicle.

I can't say enough of about how kind and helpful they are at our Great Barrington Mavis!…read more So thankful they are here to keep my car's tires in the best shape they can be.

Just stopped in to see how much it would cost to replace a TPS sensor in my rear tire, the…read moregentleman behind the counter told me this sensor alone was a $150 for the sensor plus installation. Found elsewhere for $49 plus tax installed. Would not recommend this place has fallen to the wayside. Price gouging at its best. Just because you're in Great Barrington doesn't mean you can have Great Barrington prices!