Different kind of review here. My car broke down as I was approaching Hunter for a Saturday of…read moreskiing during MLK weekend. Ended up spending a few hours here awaiting my diagnosis and tow back home with staff, Including the owners, that couldn't be any more accommodating. The diagnosis came fast, they were super courteous, and allowed me to hang around well beyond the shop closing for the day. Not a doubt in my mind that I'd return again if I were in a pinch or someone I knew needed their help.

My family have been going to Pete's for over 20 years, could not see ourselves going anywhere else!read more

Mr. Burch is nice a nice person: salt of the earth. called by the local police and could not have…read morebeen nicer or more helpful.

Burchs towing was quick and efficient . They came out to our house and pulled our truck onto their…read moreflatbed in minutes. Very nice team of local friendly guys. I would recommend their service to anyone who unfortunately needs a tow. The price was very reasonable compared to others that we called.

Broke down on the Thruway. Took a little while, but driver showed up. Driver was awesome. Got me…read moreto their shop and let me hang out while waiting for my wife. The front wheel bearing on my F-350 had failed. I asked them to do both at the same time. Tried to tell me I had a bad upper ball joint. Sent me a video. Looked to me like the nut was loose. Told them same. They disagreed. No worries, I said let it go. When I picked up the truck, I pulled the cotter pin, put a socket on the the nut and tightened it up. (Left loose by Owner at Santoni's garage in Collegeville Pa. when fixing alignment his "tech" screwed up) Just came in from lubing the front end on my truck. Felt something by the passengers lower ball joint. Got it out and found out it was the nut from the upper right stud where Gallagher's had replaced the bearing. This is why I do all my own work whenever possible. Also poor communication about status of truck and picking up. If you use Gallagher's just check their work yourself I guess!

Huge shout-out to Gallagher's for getting me off the Thruway and to a tire place today! I was on…read morethe road again in record time. Thank You Cameron @Gallagher's!

The business states that they open at 830 which is untrue the secretary will show up a little after…read moreopening time and then there's no sign of a worker till 930. When you call Tom the owner he will tell you that he doesn't answer to you and you are on his time he will get there when he gets there. Very poor costumer service would highly recommend you use a different company

We were in a bad situation, and our guardian angel from Shamros saved the day. It got real cold…read moreover night and our car's "brain" froze. We couldn't get our car to start because of an issue with the shifter. Although Tom was on the road, on his way to help someone else out, he was able to talk us through a procedure on the phone. He is a very knowledgeable mechanic and a genuinely nice person. I highly recommend Shamros to whoever needs any type of help with their auto. Thanks Tom!

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

The worst body shop, firstly the owner is the most rude person I know, 1 month with my car, only…read moretaking money from my insurance, almost 10k and in the end when I went to pick up the car when I got home the car was failing on the radar, when I went to my dealer the radar had not been set correctly I had to pay almost 1500 out of pocket, do not go to this body shop!!!! you will lose money and time!

great owners and service. always willing to help in the moment. I so appreciate having a trusted…read moremechanic.

avoid at all costs…read more 1.) they welded the eccentric on my vw instead of replacing it. now i need a whole new arm etc. 2) they didnt put the bolts back on the water pump properly. blew the pump. blew the engine. then had the balls to quote me a new pump. * again* 3.) totally screwed my pontiac. 3 grand in repair all for it to be torally wrong. fuel line bolted to block. brake lines bent by hand. alternator wiring backwards. choke was wrong. had to have it completly redone at dans wuto down the street. im telling ya. dont go. hell just eff up your ride. avoid. go to dans down the street.

I called to get my truck out of mud slipped 4 ft of the road on my horse farm itemn4. The driver…read moredidn't have to wrench it that far but he did don't know. I use to have Tow business for 30 years sold it over 10 yrs ago. So was charged $450 plus $17.50 fee for credit card. He put spare on tire was real low. Had no airtime you changing flats u better have air tank lot of spares get low. We'll driver said couldn't do anything I asked to gmtake me to Napa 3.2 miles away said no got another call put when he got there said was a slow day. I offered to pay him said no . So $467.95 still. Stuck owner said basically tough luck .

The service provided , although it hadn't been requested,…read more Involved the loan of A tool which helped us remove the license plates from our car.

The nicest people to work with. They know what they are doing, they are fair, honest and always go…read moreout of their way to get the job done.

We heard a loud and worrisome scraping noise in our front wheel, like metal hitting metal. We were…read moreon a weekend vacation that required us to be home in two days from when the problem started. I called Subaru, and they said they could work on the car in two days. I called Bearsville Garage and heard the voice of someone who instantly put me at ease. After sending a video of the horrific scraping sound taken the night before, I was told to come in, and they would take a look at the problem and, if need be, order the part and hopefully have it done by day's end! We drove to Bearsville Garage, where we were greeted by the owner, Joe, who was knowledgeable, experienced, and Kind. We are from Manhattan, so it is great to know that there is someone we can rely on when we are in this area. The noise had stopped on our way to the garage, and we learned it was a stone caught in the brake system. After a thorough examination with an explanation of the brake system, because we asked many questions, our problem was quickly understood and solved, and we were on our way. Thank you Joe and Bearsville Garage.