1965 Oldsmobile 442 was badly in need of new control arms, bushings & ball joints and alignment. I…read moregot an appointment at Hendricks, and am throughly impressed with the professionalism, quick turnaround, and reasonable rates. Car drives great and I'm a happy man!

Hendricks has recently been servicing my car since my other repair person retired. Last week due to…read morethe cold weather my tire inflation warning light went off. I took it just up the street to my local repair shop because a hand injury made it difficult for me to put air in the tires. The shop was so nice, we chatted, I pet their dog, it felt good. When they pulled my car out they told me I needed an inspection (true) but that I would not pass it without new breaks (false). I took the car to Hendricks for an oil change and they said the breaks were fine for now but could be replaced when I do the next oil change in 6,000 miles. I'm a 70 year old woman. I feel more sad than angry about this experience. I'm pleased I have Hendrick to work on my car because my car dealer also pulled a similar trick with my last car. A woman friend recommended Hendricks. They are worth crossing the bridge for.

I've been going to Fredericks for 4-5 years now and have had nothing but positive experiences. The…read morework was done right the first time, I was never "oversold" or told I needed something I didn't. I've had everything from regular maintenance to power steering hoses, transmission lines, transmission flush, starter replacement, etc. Never a problem with any of these. I am a former mechanic and was looking for a new garage. The first thing I did when checking out Fredericks was look at the shop. It was exceptionally clean and well organized. Everything had a place. They had the latest diagnostic equipment as well as other equipment that showed me they stayed up-to-date on the automotive trade. In other words, I know a great shop when I see one. Add to that the fact that the people at Fredericks are very professional, accommodating and friendly and you have a shop you can depend on. Are they a little pricey? Maybe, but you certainly get what you pay for and if you want some hack to work on your car in some dark, dingy cinder block garage, then have at it. If you want quality work by professionals then Fredericks is your place.

We have had Fredericks service all of our cars for a number of years. We have had very positive…read moreexperiences with everything from oil changes to a replacement transmission. They answer our questions and are willing to explain what work is needed and why. They have earned our trust and I would highly recommend them.

The crew did a great job on my Classic Mini Cooper, taking the time to do the job perfectly the…read morefirst time. Although it took a little longer than expected, I'm glad they didn't rush things. Highly recommended. Autumn in the front office is always on top of things and one step ahead when it comes to dealing with insurance companies. Thanks, Guys, especially Blaire!

This business is top notch. My car wound up getting totaled, but the entire staff was completely on…read morethe ball in terms of communicating with me and my insurance company. My interactions with all employees were 100% productive.

I recently took my 2012 Prius 4 to Van Allen Automotive in Valatie, NY for an estimate to do some…read morecosmetic work. It included a ding on a door, some wear and tear on the rear bumper and a damaged rocker panel. the total came to $2139.90! I took my car to Scott's Aluminum in Columbiaville, less than 10 miles from Van Allen and they did MORE work on my car for $500.00! I highly recommend that you give Scott's Aluminum consideration for your next auto repair job. They are honest, nice and hard working people and the job was perfect and done professionally! My car looks like new!!

This is by far the worst Toyota dealership experience I have had in 26 years as a Toyota customer,…read moreand I have been to many. I came in for a simple replacement key for my RAV4. Three months later, I still do not have one, and I am still waiting on a refund check. Here is what happened: They programmed a new key, handed it to me, and I discovered right there in the parking lot that the remote did not work. When I pointed this out, they explained it away as a "bad key," which means they charged me for a key they knew was defective. They promised to reorder it and call me. They did not call. Two months passed before I finally scheduled another appointment. I drove in and was told they could not program anything because their internet was down and I would need to reschedule. They said they would call me. They did not. Then, on the day of the rescheduled appointment, they called to say the replacement key still had not arrived due to a FedEx delay. At no point in this entire ordeal did anyone from the office follow up as promised. Every single time, I had to call them. When I raised my frustration, staff were dismissive and deflected responsibility. One person casually mentioned that "70% of new keys can fail," as if that were an acceptable explanation for the situation. I finally gave up and canceled everything. They said a refund check was on its way. Two months later, no check, no call. The incompetence here runs from top to bottom, including management. I would not recommend this dealership to anyone.

Was just there. They have about 2 new Rav 4's and a ton of trucks. No new vehicles in stock. No…read moresalesmen came around to help us. This is the thing at dealerships now - just a bunch of guys staring at computers and they don't even turn their heads when you walk in. I guess why bother if there's nothing to sell?

Expensive and vey rude. Disppointed by how Joe treats his…read morecustomers, he changed his price after he started working on my car, I felt being blackmailed. Questionable quality of work. I will.never go back!

My 18 year old son rode his car into a ditch and Joe was there at 1am within minutes of a call…read more He professionally handled my concerns and the towing and worked with us and insurance adjusters to figure out best next steps. I felt I could breathe again.

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

The worst body shop, firstly the owner is the most rude person I know, 1 month with my car, only…read moretaking money from my insurance, almost 10k and in the end when I went to pick up the car when I got home the car was failing on the radar, when I went to my dealer the radar had not been set correctly I had to pay almost 1500 out of pocket, do not go to this body shop!!!! you will lose money and time!

I found the staff at Nu Day Motors to be kind and professional, and my car was repaired quickly…read moreat the estimated price. I would definitely recommend this facility to others.