My worst nightmare happened when I ran out of battery juice in a Hertz rental electric car at 3 AM…read morein the morning in the middle of nowhere. Lausen sent a Tow Truck Driver - Will- who went above and beyond to make sure that I was safe, that My Car was taken care of and ready to get me to my final destination, and that all was well. It was a harrowing situation and Lausen/Will went the extra mile. (Pun intended) Grateful. Thanks guys! - T

Was towed by a driver named Joe the other day off the Thruway. He was very unprofessional and took…read morewhat seemed like forever to get my car on the tow truck, seemed like he didn't know what he was doing either. Really wish companies would hire people who exactly know how to do a job properl.

Fast response and got us out of a tricky spot in a snowbank smoothly and safely. Recommend…read morewithout reservation!

Called AAA four times when I got stranded at 10pm on a Wednesday in August. Was told H & N wasn't…read moreanswering, even though I pay for the highest tier of AAA. Called a competitor, paid out of pocket, and was towed out of there in 15 minutes. H & N called back NINE hours later. Don't say you're 24 hours if you aren't. It's that simple.

If you ever wanted to know how a "true" mechanic works, go visit these guys. Very professional,…read morehonest and love what they do. Thanks again Mike! I look forward to a long relationship- Joey

These guys are so honest and kind. The battery on my truck died and after a friend jumped it, they…read moretold me to head straight to AutoZone without turning the truck off, and that AutoZone would sell me a battery & replace it. Well, they sold me a battery then said they weren't comfortable swapping them out. They recommended a nearby shop but, once I drove there, that shop refused to install someone else's battery and wanted to charge me over $700 which seemed really fishy. So I was stuck with a $200 battery and a truck I couldn't turn off. Gave someone else a call and they recommended E. Mower & Son. These mechanics couldn't have been nicer. They saw the bind I was in and took care of me right away at a more-than-reasonable price. I was so blown away and I can't recommend this place enough!

So I needed a passenger mirror for '07 Volvo. Ebay had for little under 200 out door. It wouldnt be…read morecolor i needed though. So decided to go here. I was told that they had to order one. It would be color needed. Never told would have damage to it though. When got it after paying about 250, was disappointed that its paint is scuffed up and not nice looking at all. Very disappointing, beware of this. For this price, should have been in better shape. Not perfect, but better. Ebay will put this company outta business at theses pricings and quailty of parts

A few months ago, when it was so hard to find a specific part for my car that would have cost a few…read morehundred dollars if bought brand new from the dealer/factory, I decided to buy a previously-used one. Although I knew of a few salvage yards, this is the first one I tried. They looked high and low to try and find a vehicle that matched mine and had the part I needed. It definitely was a perfect fit. Although I was little "out of my comfort zone" when I bought it, I know that it had a "second life" in my car, and it was a perfect fit and definitely fits my bill. Thanks. I'll try you again, if I ever need anything else.

I just wanted to thank Ryan an his crew for continuing to keep my Landscaping business up an…read morerunning by servicing my Dodge Ram mason dump that has had several issues over the past year. Ryan an his Team have dealt with several issues including brakes, rotors, radiator and power steering leaks, and the list goes on an on. They have kept my business above ground breathing and I just wanted to Thank them for that. Jerry A Beam

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!

I have my Company fleet vehicles Serviced by these folks I found Toni and Cliff Craft to be…read moreexceptionally business savvy and trustworthy. Shop owner/manager Cliff Craft is old school and can be sarcastic and funny and in these days business climate, it is needed. There old business location was in in the heart of "Troy's drug central". These folks stayed the course and operated at this location for over 100 years. this past twenty being our fleet mechanic's. I met these people while visiting troy during street cleaning, yup, street cleaning, and you can guess. "I got towed." City of Troy" were I met Mr. Craft, Of Kennedy's Towing. hes colorful, and crusty. lol Great Mechanic, very knowledgeable, our mechanic. for our company vehicles. and a good friend. Kennedys, over 100 years, our friend 20 years thats old school! now cliff get my truck done! lol great people. Been a long time coming, good luck in your new location, Love the new shop's location quiet. GPivoda & Sons LLC

Kennedy auto repair is the worst auto shop I ever seen they tow people cars and leave them on the…read morestreets unsecured I seen them on the street days on end that shows you he don't care about your property that you leave in his care please people don't let this shop ever tow or repair you car

My RAV 4 needed front end and rear quarter repair. George was great help getting the insurance…read morecompany to put manufacturer parts on it instead of after market parts. When I got it back it looked like it just came off of the showroom floor. I would definitely recommend Jets!

Jets repaired my vehicle after a nasty collision. They gave me a fair estimate, were very punctual…read more(they even finished a day earlier than I was expecting), and they made dealing with the insurance company a breeze. My car looks better today than the day I bought it, both inside and out . They were genuine, honest, and did AMAZING work on my car. I highly recommend this place!