I was surprised at the two low ratings on here for this place. But then it makes sense that people…read morecomplain when things go well, but that you may not run out to write a good review of your mechanic. So here's one.... We have lived in Hudson for more than two years and use Monro for everything. We've really had excellent experiences - they work on both our cars, a 2006 Honda Accord and a 2012 Honda CR-V. They always manage to work us in, even last minute, quickly diagnose a problem, and remedy it. Just last week, they fixed an exhaust monitor on the Accord after the "Check Engine" light came on about $300 - I am sure I could not have done better at the dealer, and this shop is right in our town. They inspect all our cars, and turn them around promptly. Bill at the front desk is a pro, polite and professional. I recommend this place to everyone who asks.

Recently I spent 400,00 on service at your Waynesville N C location. Got home and realized that my…read moremake, model , year and mileage along with serial number was omitted from ticket. I like my service records to be posted to carfax and auto check. These were the most unprofessional people from top to bottom I've ever dealt with. I don't mind paying premium prices for service but one expects something in return as simple as recording and posting this information. The place was filthy inside and out. I asked the mechanic a simple question about the alignment and he had no idea what I was talking about so I'm not sure it was done correctly at all. Lost my family's business foreve. Oh yes don't try and call to complain only get a call center you can't understand a word they say. Tried calling corporate but all numbers no good. Going out of business I suppose.

Matt's Automotive saved me when a big-box retailer ruined my car's engine by installing the oil…read morefilter improperly. Matt found a replacement engine as perfect as the original, and returned my car to me in perfect working order. I trust ONLY Matt's Automotive Specialties to maintain my VW GTI now!

Don't go to Matt's Automotive in Greenport/Hudson behind Bagel Tyme…read more In another review, you can find a report on Matt Cohn's refusal to take responsibility for putting defective parts on my car on 8/30/25, but now I want to report on the brake job he did on my car that endangered the lives of others and me: While routinely servicing my car, my regular mechanic called my attention to the fact that the brake lines were rubbing on the axles, causing them to wear and eventually break. Because he said it was too dangerous to drive the car, I had to rent a car and pay my mechanic to properly install the brake lines. Because Matt had refused to reimburse me for the tow, I took my case to court and received a judgement in my favor. Matt did not deign to show up for the court hearing, and he does not accept responsibility for anything he does, including doing such shoddy work that lives are endangered. He has not responded to the hearing and paid for his mistakes.

I found the staff at Nu Day Motors to be kind and professional, and my car was repaired quickly…read moreat the estimated price. I would definitely recommend this facility to others.

From the owner: Make sure to call New Day Motors if you are in need of a top Athens, NY Auto Repair shop. Our…read moreexperienced team can handle any kind of repairs from collision damage to transmissions.

Friendly, courteous, efficient, and fast. No pain. Made getting my car in top condition…read moreeffortless.

Last year this Midas charged my friend over $850 to replace a bad alternator in his 2009 Toyota…read moreMatrix, with a remanufactured alternator. A year later the new alternator failed, brought it back to Midas for warranty on their 2 year/24000 mile warranty. They tried charging my friend over $100 for labor when the company website clearly states that replacement parts AND LABOR are free for warranty service. I talked to the manager because my friend doesn't speak great English, he said he'd have to check the website to verify that warranty policy. THE NERVE! He knew damn well he'd been caught and wouldn't admit it. In the end my friend got the work done for free but they tried ripping him off. A SECOND time. $850 for an alternator? It's not a BMW!! Stay away from this garage!!!

I PURCHASED tires and they installed them. The tires were excellent for the great price they…read moregaveme. The office was helpful in selecting affordability and quality. The wait time was not bad for calling the same day I would go back there in the future. thank you Mavis

The worst. I called. They have be an appointment in the afternoon. I came back. at 1:30. They said…read morethey could not take me for 45 minutes. Which probably means longer Terrible service. Value? Don't waste your time

I called Dan when my sump pump stopped working and a few inches of water had collected in my…read morebasement. It ended up that drainage pipe was clogged with mud. Dan was prompt and the problem was diagnosed and fixed in a very short amount of time. I recommend him highly!

City Body has always been my absolute go to for auto work. These guys are literally the best group…read morethat I have EVER worked with. They are honest, use real parts, stand by their work (which is ALWAYS amazing) and have never tried to hustle me for money. They work quickly and incredibly efficiently. I recently brought my kids car (you know what those cars can look like) for a front fender and some other minor work. Days later they sent me a picture and I wrote back "WOW - is that really my car". I couldn't believe how great a job they did. IF you need body work and are ANYWHERE near them, you would be foolish to go ANYWHERE else. THESE GUYS ARE THE ABSOLUTE BEST - NO QUESTION.

Racist liar bs artist sums it right up. He said he could get it done in 3 days. Ended up taking a…read moremonth in and out. Parts were in. He didn't have time.