Honest and fair mechanic. Our family has trusted Ken and his team to car for our cars for several…read moreyears and will continue to do so for our future automotive care needs.

They were amazing. My coolant had leaked into the engine. They explained the car engine was gone he…read morehonestly broke down my options I could buy an engine which would cost me between 3-5 thousand to start...and that doesn't guarantee the car will still work. I appreciate his honesty. I would wholeheartedly recommend them.

Great service great quality people and extremely careful when working on your vehicle? Timely…read morerepairs clear and concise details on my problems with my vehicle loved it.

Had my snow tires put on today. Very efficient and my balancing was off before I got them…read moreswitched- rides much better now. They also recommended a place to take an existing dent out of rim instead of selling me a replacement. Will definitely be back. They do charge a fee to use a credit card so plan for that.

Honest and professional. Affordable and very knowledgeable. Also bonus they have an oil club that…read moreyou earn a free oil change after so many oil changes.

A great place to bring your car for service. They really know what they're doing. They answered all…read moremy questions, and do good work. I enjoy using a local shop rather than the faceless chains.

I stopped in to Exit 21 Quick Lube today (07/16/20) for the first time for a Synthetic Oil Change…read moreand was pleasantly surprised at a number of things. 1. Very pleasant Office staff greeted me as soon as I walked in. 2. Extremely Clean, Comfortable and Air Conditioned waiting area 3. My truck was taken in literally immediately (with Two technicians working on it at the same time) and was completed in under fifteen minutes I thought the pricing was right in line with local pricing and they topped off my washer fluid without me even asking. I will most certainly return for my next Oil Change when it is time. I honestly have never had a more pleasant experience at an oil Change place before today. Update 9/2/21: Just over one year later and my next oil change was due. Only 6000 miles in one year???? wow....has to "Pandemic Miles" Anyway, Everything I said above is still true and these guys are just awesome. Everyone still has a smile and a kind word as well as I was in and out in about fifteen minutes again. Something to note though.....The price on the full synthetic has gone up to$67.75.....at least for my Honda Ridgeline. I definitely know where I'm going for my next Oil Change.

This is the only spot in town where I get oil changes and inspections. I don't trust anyone else…read more Full disclosure: I have a 2006 Volvo wagon. Even some of the best mechanics say to take it to a Volvo dealer or specialist. And I do. But for regular oil changes and the like, these folks have been great. Highly recommended.

When it comes to car repair, You sometimes hear the refrain, "Don't go to the dealer!" Well if I…read moreknew then what I know now, I would have brought my RAV4 for service here long ago. The issue that brought me to Kinderhook Toyota was a rather challenging one involving the charcoal canister (part of the emissions system.) The faulty part would cause the Check Engine and 4WD lights to come on and stay on. I went through about five repair shops first, to no avail, before finally surrendering to the dealer! Within a couple days' time in their shop the situation appeared fixed. When the trouble lights reappeared, they honored the original job with additional warranty repair work. Evidently some filter, something that wasn't caught earlier, was allowing water to re-enter the canister and had to be replaced. They also replaced the canister one last time when the new filter went in. Problem solved. Even knowing I was receiving OEM parts and service by experienced Toyota repair techs, I was pleasantly surprised how reasonable the billing was for all the work. What's more, I had the same tech (Marco) for the entire time I brought the vehicle to the shop. Smart. Once we licked the canister issue, Marco made some valid recommendations for other service - all things this 2011 ride with 145k miles sorely needed. Shoutout to Sarah and the guys at the service desks. They're the face of the Company and always present themselves as competent professionals. I'm pretty set for now but I am more than happy to travel the 45 minutes from home to Kinderhook Toyota in Ghent NY for anything I need done on the car in the future. I trust them.

This is by far the worst Toyota dealership experience I have had in 26 years as a Toyota customer,…read moreand I have been to many. I came in for a simple replacement key for my RAV4. Three months later, I still do not have one, and I am still waiting on a refund check. Here is what happened: They programmed a new key, handed it to me, and I discovered right there in the parking lot that the remote did not work. When I pointed this out, they explained it away as a "bad key," which means they charged me for a key they knew was defective. They promised to reorder it and call me. They did not call. Two months passed before I finally scheduled another appointment. I drove in and was told they could not program anything because their internet was down and I would need to reschedule. They said they would call me. They did not. Then, on the day of the rescheduled appointment, they called to say the replacement key still had not arrived due to a FedEx delay. At no point in this entire ordeal did anyone from the office follow up as promised. Every single time, I had to call them. When I raised my frustration, staff were dismissive and deflected responsibility. One person casually mentioned that "70% of new keys can fail," as if that were an acceptable explanation for the situation. I finally gave up and canceled everything. They said a refund check was on its way. Two months later, no check, no call. The incompetence here runs from top to bottom, including management. I would not recommend this dealership to anyone.

I love this place. We've been bringing our car here for the past three+ years on a recommendation…read morefrom a friend. The staff is trustworthy and respects my time. They know Saabs inside and out, and have the proper parts on hand. It's the kind of shop that says "don't worry about it" when the price is $20 and you only have $16 on hand. Human kindness is alive and well, here. Recently I needed my rear brake pads replaced. I had it quoted, since I'd just quit my job and was on a budget. The following is a recap of the highlights, and testament to why I recommend them: * After looking into the first brake, the mechanic noted the corresponding rotor needed replacing, as well. He let me know before moving on (they always call before doing unexpected work). * I was worried about the price, so he went over some options. Options even included not replacing the rotor for a few months until I could afford it, and he told me the risks and consequences associated. Never once pressured me, always leaving the final decision in my hands. I opted to fix it with the mid-grade rotor part. * After a bit more tinkering he saw the other brake pad was barely worn, so he suggested we leave it alone entirely to save $$, even though pads are usually changed together. * He rounded down to the hour (instead of up) at the end, again conscious of my budget. This shop is hands-down awesome, run by real people who care about their customers.

Roger is very firuendly, knowledgeable, and does great work. Not exclusive to Saaabs, he also does…read morework on our Volvo. Highly recommended!

Arace knows how to make one feel taken care of and frequently does detailed analysis of systems and…read morecatches many other problems that may get missed or neglected by other mechanics that are serious. Being a previous dealer of many decades built by his own hand not old money, he knows the ins and outs of many vehicles and what other places may miss from experience and doesn't rush.

Excellent service and result, I was disappointed that the cost was nearly three times the estimate.read more

This is the one place I will always take my car! They have always been there for me for whatever…read morewas needed and took care of it right away. I can't say one bad thing about them or their service it has always been great. I truly feel they are fair, honest and knowledgeable. I can't say enough good things about them. I have been a customer of theirs for quite a few years and will continue for many more. Penny W.

A tight shop focused on quality. Best in the area. I got good advice, too, that saved me some…read moremoney.