Chatham advance auto parts hours are not reflected by what the web site says which it states…read more21:00(9:00 PM) Walked in at 8:05 said they are closed and would not help, did not know a small town business could afford to turn away couple hundred dollars worth of parts for 15 extra minutes of the employee's time. Now I have to get the parts some place else.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

these guys were fantastic! got a great deal on a car battery and they lent me their tools to change…read morethe battery in the lot. super cool and friendly! I was having one of those days and the great service here turned my day around!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I was able to locate a part I needed for my car by searching their online inventory. It cost less…read morethan at other dealers, was clean and in great condition. They ship parts, but I went to pick mine up because it's not far from Albany. They were very helpful and friendly in the shop.

These guys are awesome - specifically, I dealt with Dave. Bought a used Jeep from him. He was very…read moreupfront about everything, but it was a 10 y/o Jeep and had a few minor issues in the first few months I owned it, including needing a new battery and starter. I let Dave know, and he took care of both issues for me, paying for a new battery that I bought and installed, and sending me a remanufactured starter that works just great. They were a pleasure to deal with, very friendly and helpful, and even had great after-sales support. I wish there were more businesses like these guys in the automotive industry! Thanks Dave!

I don't want to sound like a copy cat, but if you read Erik M's review which I believe is right…read morebelow mine, I couldn't agree more! I stopped at NAPA this morning to have my battery checked after it went dead last night. Friends helped me restart it today, and recommended going to the NAPA store this morning assuming that I would need it replaced. When I got there, Julia immediately suggested testing it. It tested positive and said no replacement was needed. Whew! Apparently I might have left the door ajar or something on which caused it to die. And when my hood wouldn't completely close, Julia lubricated it for me. What great support to warm up a chilly day! Thank you Julia for all your help, and thank you NAPA for having her there! David R. Chatham

Greatest customer service ever in an auto parts store! I could end every sentence with an…read moreexclamation mark. Julia goes out of her way (and out the door to your car to install a fuse) , and always greets people with a smile. She has an astounding amount of automotive know-how. Thank you, NAPA, for showing us you really care about customers enough to hire her! Erik in Hudson/Chatham

I had the best experience; great customer service and they do a great job…read more Nice loaner car. All friendly and very pleasant. Definitely would recommend. 12696

Called for an estimate and spoke to a very rude woman. I never did get my estimate and don't think…read moreI would trust them with my car even if it were the best price in town after the way I was spoken to.

This is by far the worst Toyota dealership experience I have had in 26 years as a Toyota customer,…read moreand I have been to many. I came in for a simple replacement key for my RAV4. Three months later, I still do not have one, and I am still waiting on a refund check. Here is what happened: They programmed a new key, handed it to me, and I discovered right there in the parking lot that the remote did not work. When I pointed this out, they explained it away as a "bad key," which means they charged me for a key they knew was defective. They promised to reorder it and call me. They did not call. Two months passed before I finally scheduled another appointment. I drove in and was told they could not program anything because their internet was down and I would need to reschedule. They said they would call me. They did not. Then, on the day of the rescheduled appointment, they called to say the replacement key still had not arrived due to a FedEx delay. At no point in this entire ordeal did anyone from the office follow up as promised. Every single time, I had to call them. When I raised my frustration, staff were dismissive and deflected responsibility. One person casually mentioned that "70% of new keys can fail," as if that were an acceptable explanation for the situation. I finally gave up and canceled everything. They said a refund check was on its way. Two months later, no check, no call. The incompetence here runs from top to bottom, including management. I would not recommend this dealership to anyone.

Was just there. They have about 2 new Rav 4's and a ton of trucks. No new vehicles in stock. No…read moresalesmen came around to help us. This is the thing at dealerships now - just a bunch of guys staring at computers and they don't even turn their heads when you walk in. I guess why bother if there's nothing to sell?

Not worth a star! Heavy Haulers was supposed to put racks and bins in the new van I purchased from…read moreVillage Dodge, Heavy Haulers is one of their vendors. They were unclear about pricing and the work they did was horrible. They put racks on and didn't cut out the space for the gas refill neck. As a result all the ranks stick out 4 inches more on one side. Customer service non existent.