I recently dropped by this shop while visiting upstate from NYC. I just purchased a used car and…read morethe tail lights didn't seem to be working correctly. Walking in the shop feels like entering a car repair wonderland, floor to ceiling with organized parts and labels, the shop feels like it is definitely a labor of love. A gentleman came out, and I asked him for help finding the correct bulb for the car, since I had assumed I needed a new bulb. Not only did he find the bulb, but then he came out and had me turn on and off all of the lights to see if there was any issue and he also screwed in the bulb for me! I was really floored by the time he spent with me considering I was about to make about a $2 purchase. It was just nice to be serviced by someone who cares to make sure they've fully helped you.

Chatham advance auto parts hours are not reflected by what the web site says which it states…read more21:00(9:00 PM) Walked in at 8:05 said they are closed and would not help, did not know a small town business could afford to turn away couple hundred dollars worth of parts for 15 extra minutes of the employee's time. Now I have to get the parts some place else.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

these guys were fantastic! got a great deal on a car battery and they lent me their tools to change…read morethe battery in the lot. super cool and friendly! I was having one of those days and the great service here turned my day around!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I was able to locate a part I needed for my car by searching their online inventory. It cost less…read morethan at other dealers, was clean and in great condition. They ship parts, but I went to pick mine up because it's not far from Albany. They were very helpful and friendly in the shop.

These guys are awesome - specifically, I dealt with Dave. Bought a used Jeep from him. He was very…read moreupfront about everything, but it was a 10 y/o Jeep and had a few minor issues in the first few months I owned it, including needing a new battery and starter. I let Dave know, and he took care of both issues for me, paying for a new battery that I bought and installed, and sending me a remanufactured starter that works just great. They were a pleasure to deal with, very friendly and helpful, and even had great after-sales support. I wish there were more businesses like these guys in the automotive industry! Thanks Dave!

I don't want to sound like a copy cat, but if you read Erik M's review which I believe is right…read morebelow mine, I couldn't agree more! I stopped at NAPA this morning to have my battery checked after it went dead last night. Friends helped me restart it today, and recommended going to the NAPA store this morning assuming that I would need it replaced. When I got there, Julia immediately suggested testing it. It tested positive and said no replacement was needed. Whew! Apparently I might have left the door ajar or something on which caused it to die. And when my hood wouldn't completely close, Julia lubricated it for me. What great support to warm up a chilly day! Thank you Julia for all your help, and thank you NAPA for having her there! David R. Chatham

Greatest customer service ever in an auto parts store! I could end every sentence with an…read moreexclamation mark. Julia goes out of her way (and out the door to your car to install a fuse) , and always greets people with a smile. She has an astounding amount of automotive know-how. Thank you, NAPA, for showing us you really care about customers enough to hire her! Erik in Hudson/Chatham

I've brought three cars to Chatham Auto Body Repair and couldn't be more pleased with the work…read more When I picked the cars up it was impossible to see where they had been damaged--the paint match was perfect and the dents were gone. And the prices are very very fair. Wouldn't take my car anywhere else.

I had the best experience; great customer service and they do a great job…read more Nice loaner car. All friendly and very pleasant. Definitely would recommend. 12696

UPDATE: I went back in March 2024 and bought a brand new 2024 RAV4 Hybrid and I couldn't be happier…read morewith it. I once again sought Brett out to help me and just like last time, he was courteous, patient, and not pressuring at all. It took me a good two weeks to come to a decision, as this was a much bigger purchase than the last RAV4 I bought from him in 2017. We called and exchanged emails throughout those two weeks and he was patient with me all the way through. I got exactly what I wanted; model, trim level, and extra packages and accessories all at a fair price. I got a very fair price for my trade-in and the transaction was smooth as butter. I once again recommend anybody looking for a Toyota to visit Kinderhook Toyota for their needs. It's the only dealership I will buy cars from. Thanks Brett!

We are shopping for another vehicle. This dealership is not on our list…read more This is why: Several years ago, I brought my then two year old Toyota CPO vehicle in for service- an oil and filter change w/ tire rotation, as per the CPO maintenance agreement. The service manager, at the time, described to me how I must be mistaken and, further, that I had purchased a third-party warranty from the Toyota dealer who sold me the vehicle which Kinderhook Toyota could not possibly honor. He said all of this while looking at a 4' x 6' poster hung on the wall extolling the benefits of purchasing a Toyota CPO vehicle. Apparently he was, somehow, under the impression that only this particular dealership sold CPO vehicles... Toyota NA got him straightened out on this point, and I did proceed to have a couple services performed and did purchase parts/supplies over the next year or so. Those basic experiences were generally acceptable. At the mileage recommended by Toyota for coolant and transmission fluid services, I called to inquire if it was something Kinderhook Toyota could perform. Because I generally maintain my own vehicles, I like to know what somebody else will be doing to my vehicle when they service it. The new service manager had what can only be described as a meltdown in response to me asking him what these services consisted of in their shop. Expletives were invoked as he shouted that they hook it up to a machine which 'sucks out the old stuff and pushes in the new stuff', and why did I need to know. This is behavior I will not tolerate and certainly not reward monetarily. So, I went to another dealer, asked the very same question and received a detailed explanation given in a courteous and informative manner. Obviously, I chose to have that dealership perform the services. A positive customer service experience pays lasting dividends. I have subsequently purchased parts/supplies and have had one minor repair performed by them as well. We have avoided Kinderhook Toyota ever since. A negative customer service experience leaves an impression which lasts forever. My negative experiences at Kinderhook Toyota sprang immediately to mind when we begin discussing where to go vehicle shopping this time around.

Not worth a star! Heavy Haulers was supposed to put racks and bins in the new van I purchased from…read moreVillage Dodge, Heavy Haulers is one of their vendors. They were unclear about pricing and the work they did was horrible. They put racks on and didn't cut out the space for the gas refill neck. As a result all the ranks stick out 4 inches more on one side. Customer service non existent.

Had my snow tires put on today. Very efficient and my balancing was off before I got them…read moreswitched- rides much better now. They also recommended a place to take an existing dent out of rim instead of selling me a replacement. Will definitely be back. They do charge a fee to use a credit card so plan for that.