I purchased a Toyota Tacoma at Coggins of the Berkshires and will be taking them to court due to…read moretwo illegal repairs. Coggins performed unlawful repairs on the truck that affected both performance and safety after selling it with an audible exhaust leak. Please see photo of illegal silicone repair made to exhaust manifold after truck was brought back only two days after picking up. This illegal repair would only have lasted a few months if it had went unnoticed. After returning truck to Coggins for repair, Coggins kept the truck for several days and 'repaired' with a giant glob of silicone over the leak. This repair would never have passed inspection and was dangerous to the safety of everyone riding inside the truck. My mechanic looked disgusted when he showed me. Also, I was told the truck would be brought to Toyota standards and instead undisclosed aftermarket parts were used. I highly recommend having a mechanic check out any vehicle purchased here. I personally will never purchase anything from Coggins again. Instead, I am reporting them to the Massachusetts State Attorney's Office, the Better Business Bureau, and will be taking them to court.

I was totally lied to by my salesman, and have proof. I drove my vehicle exactly 90 days, which I…read morelater found out was my only warranty, and that was almost a year ago. Now I'm losing everything as a direct result of these shysters. I am going to plaster this all over Facebook and I will see you in court one way or another whether it be by me bringing you to court or you bringing me to court because I have legal proof you have nothing, but lies​

This is an amazing mechanic very honest. Nice and friendly, always does good work! Very…read moreconscientious.

Great service at fair prices. it's a husband and wife doing the business together and they're both…read morehonest. I am definitely going to be a repeat customer.

Highly satisfied with my experience. I called for information and was encouraged to leave a…read morevoicemail when no one was able to answer the phone. Someone called me back within 5 minutes. Service was friendly, prompt, knowledgeable, and excellent, and they made made every effort to accommodate me. I left feeling valued and appreciated as a customer. I highly recommend this business!

Hi does this shop provide towing services? If it does you have a driver causing real problems for…read moreyour business. Contact me if you do not provide towing service and if this is the wrong place I'll fix my rating. You have a driver causing problems with random women at grocery stores then becomes a coward when a man steps in. I pray this is the wrong place all I could see was a towing truck that said berkshire automotive, a phone number under that and because of my poor vision, didn't see a phone number.

Recently purchased my 4th car from Dalton Auto Express Customer service is always A+++ whether…read moreits Eli , Joe ,Melissa or Alex Always a pleasant experience with zero pressure which isn't always the case when purchasing a car Cannot recommend them enough for your auto needs ! Brian

We can't say enough about Eli and his staff. Super friendly,…read morehelpful and knowledgeable. All their cars are recently off lease, the best scenario for a used car purchase. If he doesn't have what you want on the lot he will find it. Every car is fully serviced and detailed before you drive it off the lot. Based on our needs he recommended a 2016 Nissan Pathfinder. A beautiful moss green, 3rd row seating, 4WD, 28,000 miles.. We are very happy and recommend them to anyone wanting a low mileage used car.

As someone who is notoriously neglectful of his cars, I need and appreciate the help of a trusted…read moremechanic. My Saab, recently off warranty, has been serviced by two dealers who, while 'ok', were never worthy of my affection. Today, after visiting Performance Automotive, and having John look over my girl, I feel like she and I have found a trusted advisor. The setting is that of an old home on a side street in Pittsfield, MA, now completely turned into an office and garage. It's quirky and wonderful, like the Saab brand itself. I had heard of this place before, and of this famed 'master Saab mechanic', but today was my first chance to experience a devoted, experienced Saab professional. Saab-ulous!

They were very nice on the phone. Great with Saabs. I recommend them for anyone especially with…read moreSaabs very good experience! Ty for your expertise

The week would not be complete without a big shout out to the guys at Rt 102. Last Saturday my…read moreTelluride lost the serpentine on East Street in Lenox. I was able to coast down Rt 7 into Lee, where i parked in the Big-Y lot. A search for auto repairs led me to highly- rated Rt 102 Auto Sales and Repairs. I called them Monday morning and was able to drive the mile to their shop. They were on the case at once and were able to get new parts and make the repair within two days. They saved our vacation with customer-oriented care and repair. I recommend them without reservation!

Peter and his staff do an excellent job . My first time here and they treated me like I had been…read moregoing there for years. I had to get to Boston and they went out of their way to make sure I was able to . I definitely will be going back there . Very satisfied .

We have purchased 2 Subarus here in a 6 week period ( first one was totaled in an accident). Both…read moreexperiences were very good. We dealt with Evan both times in securing our car loan and both times went seamlessly. He is very personable and professional. Joe Rodger's was a salesperson for the second car ( unfortunately, I forgot the name for the first car) and it was actually fun. He even was good with our dog, Coco. Not planning on any future cars but would definitely go back to Haddad Subaru! Side note: Earlier this year we bought a car at Coggins in Pittsfield. It was 4 months of run around to get a title after paying cash for the vehicle. Like night and day with Haddad. Coggins didn't even do the inspection - told us there was a place down the road we could go to get one.

I just bought a new Crosstrek Limited Hybrid and was very pleased with the process. Despite a lot…read moreof research into many different makes and models, I still had a lot of questions. Carter Robert, the sales rep who met me at the door, answered all of them. He was knowledgeable, patient (VERY patient), considerate and pleasant. He listened to my wants and needs and offered suggestions for helping me fulfill them. It was an excellent start to what I hope will be a long and happy relationship with Haddad Subaru.

My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of…read moreNorth Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service

This was written in November when we purchased the car, yet Yelp somehow buried it. It says…read moresomething that I went looking for it months later to make sure our great experience was shared! We just purchased a used car from Quail Auto Sales and could not have had a better buying experience! We had been looking for a car for our son for a long time at numerous dealerships. Although there had been cars at other dealerships that we were interested in enough to purchase, we never found sales staff that made us feel comfortable that the information we were given was reliable. For us the car was important; but equally as important was feeling that we had gotten a fair deal and trusting that what we were buying was without hidden issues. This is why we purchased from John and Steve Aidala. Their dealership is locally owned and has been for many years. The Aidala's have been part of the Albany community and pride themselves in maintaining a superior standard of service and fair business practice. We saw the car online on a rainy Saturday 30 minutes prior to Quail Auto Sales closing for that day. My husband called to make sure that they were still open and that the car was on their lot. Their website said they were not open on Sundays and we knew that this Prius was a great find. John answered the phone and my husband asked if he could make it there 10 minutes before closing, could he still look at the car? John told him that the rain would make it difficult to really look at the car and he would be happy to meet him there the next day to show him the car, even though they aren't open on Sunday. Every single interaction after that was the same good customer service, fair dealings and just an over all good feeling purchasing a car from them. I will return again to buy from Quail Auto and have recommended them to friends and family.

I had the experience of bringing my truck to Williams Kingsley for some repairs that I was being…read moreover estimated on from a different auto repair facility. Williams Kingsley, not only reassured me of the items that needed to be redone but also peace of mind knowing that we still have Auto Repair locations out there that truly do not try to rip you off or over charge for work that needs to be completed. I will continue to tell everyone of my awesome experience at your shop. I was so impressed I have scheduled future appointments to get some odds and ends stuff completed. Thank you for being true to your reputation. Please continue your stellar integrity

These people are very kind ,amazingly quick . Friendly , I had to change appointments they worked…read morewith me. My car is running great. I will only now take my car there. Reasonable priced to boot.