My wife's 2026 Grand Highlander had a close encounter with a deer -- spoiler: the deer won. But…read moreCharles Harrigan, Rick Martin, and Joe Tracy at Haddad's Collision Center in Pittsfield, MA worked such magic that I couldn't tell anything had happened. Done on time, great communication, and shined up like new. If your car ever loses a argument with local wildlife, these are your people. Highly recommend! ​​​​​​​​​​​​​​​​

They did all the work- contacted the insurance company and handled all of the paperwork Prompt;…read morefriendly; professional service Car looks brand new Excellent work!

It was my first time to an auto body supply store. I was looking for paint quotes. Small store but…read morewas crammed full of all sorts of tools and paints. Very nice, helpful, and straightforward salesman. He explained quite a bit to me about the types of auto paints.

Job: replace crushed panel and restore damaged door…read more Price: reasonable Turnaround: Fast Quality: perfect replacement of panel -clean and like new. Restoration on door was evident, but I was informed that would be the case. I was not disappointed. I declined a complete repair to keep cost down. Service: friendly I would recommend this body shop.

Oliver's error cost me $380 and Terry refused to reimburse me…read more My car hit a deer and I called Oliver Auto Body because of the good online reviews. When I called them they said it could likely be fixed within 30 days because the parts were readily available. I was happy to hear that because my insurance company only covers 30 days of a rental car. But the job ended up taking 37 days which cost me $380 in excess rental car payments. Why did it take 37 days? Terry said his team made a mistake and didn't see the broken light when they took the car apart. And when they did finally realize the light was broken and ordered a replacement, the whole process took 37 days. I asked Terry for a refund of the $380 because it was his own team's oversight. He said NO. He won't give me a dollar. What kind of place is this that admits to making an error but insists on customer paying the costs of their error? AVOID!!

I just got My truck back and I'm So Very Happy with the work they did and the price we paid…read more... Very Good work at a Very Good Price....Thank You for being so good to us

Second time I needed auto body work. Went back to Gildo's because they were so great last time in…read more2013. This time was no different. Great body work and excellent customer service. Just an all around amazing experience. They worked with my insurance company when the original estimate was too low for the work that needed to be done. Can't say enough good things about Gildo's. They make a lousy situation (car accident) so much easier to deal with.

Literally.... What the ________????? First, I called to…read morehave my car looked at for a recurring issue. The guy says they cant figure it out if it doesn't have a check engine light on / code. I said my previous dealership figured it out and I had my paperwork. He says good because we cant do anything without a code. Uhhhhhh???? So yeah not going there for service.... Then, I went in today to ask questions about leasing a VW Passat. I asked the only sales rep that would talk to me if he could help and he said no he was BMW. When I walked over to the VW / Audi side three employees (I assume) were sitting at desks looking at their phones. Not one looked up or even greeted me. I have never had such an experience at a dealership. NEVER. I recently moved here and my old VW dealer was AMAZING. Amaaaaaazing!!!! Their customer service was outstanding. This was the most pathetic display of "customer service" I have ever seen. I really hope VW takes note. I will go elsewhere from now on. UPDATE: The owner read my review and personally called me to apologize for the lack of service. I told him that I will be going elsewhere for now but would be happy to return if service improves. Perhaps there is more to this. I will update to 3 stars for the concern. Thank you, Tom Flynn for reaching out.

took my Z there and was totally ripped off. They told me exactly what I told them but still…read morecharged me 180.00 to diagnose it. The report was totaly bogus as well, just a scam dealer tyring to rip off the customer In my opinion avoid it thre have to be better and honest dealers around. And how can you run a check for recalls that are dated on date of manufactor without the VIN number to do it? Guess whet they can!!!!!

The only place I'll go for auto body work! Quick, and gets your vehicle looking like brand new…read moreevery time!

From the owner: Moms Auto Sales & Associated Autobody Rebuilders are family-owned auto businesses that provide…read moredrivers with excellent used cars and auto body repair services. Look to us for friendly and dependable customer service as we take care of your car needs.

I had a large chip in the body of my 2016 Harley Tri Glide. Brought the bike to Quality and they…read moredid a fantastic job with the repair. The paint match is perfect and it was done in a very timely manner and the price was fair. Could not be more pleased. PS I came up to Quality Auto Body from Plainville ,CT.

This is one of the best shops around! I've been taking my fleet here for years. John and his team…read moredo a fantastic job. Thank you for all your hard work and for being a company I can count on

WORST EXPERIENCE EVER!! If I could rate it a ZERO, I most certainly would. 10 months of having my…read morevehicle at Berkshire Performance and they only fixed one out of the three requested repairs while creating two new problems, one being major. No quality control, told me my vehicle was ready and each of these particular three times they let me drive off without fixing my vehicle. That's in addition to at least a dozen times the owner said my vehicle would be ready only to show up at the agreed time to leave with another excuse and a future date of completion. I paid cash and the owner hasn't responded to my multiple requests for receipts or invoices that show worked performed/payment received. Don't pay cash without making sure work is done, done properly and you get the paperwork to prove it. I've been in and around dealerships and repair facilities for the last 20 years and this is by far the worst experience I've ever been a part of or witnessed. The owner is a nice guy and all but he really let me down with his lack of quality control and accountability. Many more examples of unprofessionalism that I'd be happy to share with anyone considering using their services. 11/1/2025 Update to review... multiple people have since contacted me to inquire about my experience and to share their similar horror stories dealing with this repair facility. Don't do business here, but if you do, don't pay with cash and always demand an invoice before payment is made.