I have found them to be always reliable and prompt. Never had a bad experience. Always my first choice.

WORST EXPERIENCE EVER!! If I could rate it a ZERO, I most certainly would. 10 months of having my vehicle at Berkshire Performance and they only fixed one out of the three requested repairs while creating two new problems, one being major. No quality control, told me my vehicle was ready and each of these particular three times they let me drive off without fixing my vehicle. That's in addition to at least a dozen times the owner said my vehicle would be ready only to show up at the agreed time to leave with another excuse and a future date of completion. I paid cash and the owner hasn't responded to my multiple requests for receipts or invoices that show worked performed/payment received. Don't pay cash without making sure work is done, done properly and you get the paperwork to prove it. I've been in and around dealerships and repair facilities for the last 20 years and this is by far the worst experience I've ever been a part of or witnessed. The owner is a nice guy and all but he really let me down with his lack of quality control and accountability. Many more examples of unprofessionalism that I'd be happy to share with anyone considering using their services. 11/1/2025 Update to review... multiple people have since contacted me to inquire about my experience and to share their similar horror stories dealing with this repair facility. Don't do business here, but if you do, don't pay with cash and always demand an invoice before payment is made. read more

Shop took deposit for parts and half of labor, then did half the labor. One excuse after another no work done at all for months. Some excuses turned out to be flat out lies. Parts supposedly needed and were ordered/waiting on that turned out to never have existed.(coolant pipe and vacuum hoses). One day when I went there, John wasn't . His employees told me the wrong parts were ordered; I was never informed. He was actually telling me work was being done when clearly it was never possible because HE DIDNT EVEN HAVE THE PARTS. He won't admit to it though. Also realized when his employees told me he only ordered parts 2 weeks ago, he held onto my deposit after tearing my motor out. He held onto it for at least a month and a week or so before buying any parts. Based on the fact that a woman who sued him was finally paid around the beginning of September based on court records, it seriously looks like he used my deposit to pay off debts before even buying parts. He seriously never had any intention of finishing my car. He didn't have HALF the parts he needed. He didn't have a replacement for the ac line his guys damaged, he had the wrong trans mount, the wrong turbos, he didn't have a receiver drier to replace the one he contaminated. He didn't have replacement oil lines. He didn't have any gaskets. He didn't have the right wastegates (he sent them back with the cores! After being told it runs a 26 lb tune!) A stock wastegate would not work. When his guys were pulling my engine, they broke one of my trans mounts + an ac line. When I told John about the AC line and said I have a pic from just before giving the car to him. He cut me off and said "I don't care what pictures you have nobody cut your f*cking AC line." That's a great thing to hear from a shop owner after months of no communication and only finding out about delays and issues by showing up on days he said he was actively working on it. When in fact, nothing was done. This is absolutely not a performance shop. read more

This is one of the best shops around! I've been taking my fleet here for years. John and his team do a fantastic job. Thank you for all your hard work and for being a company I can count on read more

It has been a number of years since I had a mechanic as dependable responsive and helpful as John. He is professional, personable, thoughtful, bright, articulate, and and all around great guy to work with. As expensive as vehicles are to maintain nowadays, it is much easier to give money to somebody that cares so much about people and community. read more