I started bringing my car to Monro in Hudson after a friend couldn't stop raving about how well…read morethey take care of her car. Now I get it. After seeing their work firsthand, I trust them completely. Bill and Ian are fantastic. They are respectful and easy to work with. Recently, after an oil change, coolant flush and an engine mount replacement, I drove for about three hours and could feel the difference. That kind of result says a lot. I live about two and a half hours away, but I now make the trip to Hudson for oil changes and any other work without hesitation. Their prices are right in line with other shops in the area, but what you get in return is peace of mind, excellent service and honest time estimates. For me, that combination is absolutely worth the drive.

Do not trust these people with your vehicle…read more I had gone to get my auto emissions exam completed, and was told that I needed to have the tint removed from my front windows before I could pass. I did as requested and returned a second time to have the auto emissions redone. I was told there was no one available to do the test that day, but I could make an appointment for the next day. It is important to note here, that my car was fully seen from the appointment desk. When I returned for the appointment, I was told by the person at the front desk that my car would not pass the emissions exam because my back windows were tinted. I don't appreciate being lied to and having my time wasted. To be lied about what I actually needed to pass NY state auto emissions, and then to not be told when I had returned afterwards and booked an appointment. What is wrong with these people? If they don't know the rules of the emissions exam, what else don't they know? Do not trust these people with your Vehicle.

Don't go to Matt's Automotive in Greenport/Hudson behind Bagel Tyme…read more In another review, you can find a report on Matt Cohn's refusal to take responsibility for putting defective parts on my car on 8/30/25, but now I want to report on the brake job he did on my car that endangered the lives of others and me: While routinely servicing my car, my regular mechanic called my attention to the fact that the brake lines were rubbing on the axles, causing them to wear and eventually break. Because he said it was too dangerous to drive the car, I had to rent a car and pay my mechanic to properly install the brake lines. Because Matt had refused to reimburse me for the tow, I took my case to court and received a judgement in my favor. Matt did not deign to show up for the court hearing, and he does not accept responsibility for anything he does, including doing such shoddy work that lives are endangered. He has not responded to the hearing and paid for his mistakes.

Don't go to Matt's Automotive in Greenport behind Bagel Tyme. On August 30, having just purchased…read morenew brakes from Matt's Automotive in Hudson the day before, I was driving and my car started making weird noises. Then it started slowing down and chugging as if the brakes were grabbing. I managed to get home to Ghent from Chatham before it stopped moving entirely. I called Matt and he recommended a tow truck business that charged me $150 from my house to Greenport, less than 12 miles if you don't go the long way around, which he did. Matt's employer told me the clips were defective and that they had ordered new ones and had them before my car got to the garage. Since then, Matt has been messing with me. First, he said he wasn't responsible, and when I asked him who was, he wouldn't tell me where he had purchased the clips from, but said he'd "call her" and get back to me, which he did not. When I called him, he said that the company didn't take responsibility for defective parts and he'd give me some discounts along the way, which would have been a long way because I usually only go there for tires, and I had just purchased $800 worth from him. Long story shorter than it could be, after putting me off many times, he finally said he'd reimburse me if I gave him the receipt for the tow. I left a copy of it after hours in his slot for him and he claimed he never saw it. Then, today, 5 months later, I took him another copy of the receipt, and he said that it was supposed to have been taken care of, that the Auto Zone nearby was supposed to have sent me a check, and I should go there, which I did. They said they didn't know what I was talking about, and they don't sell those clips to him, so I went back, and then he said the manager I had talked to had told him that she was looking into it. The manager at Auto Zone had acted like she had never heard anything about it. Five months and still no refund!

The crew did a great job on my Classic Mini Cooper, taking the time to do the job perfectly the…read morefirst time. Although it took a little longer than expected, I'm glad they didn't rush things. Highly recommended. Autumn in the front office is always on top of things and one step ahead when it comes to dealing with insurance companies. Thanks, Guys, especially Blaire!

My Acura TL was hit in the back passenger side by a truck that had left its liftgate down while…read morebacking up. Luckily I found out who was responsible for the damage and their insurance agreed to pay for the repair. The dent was not large however because it was metal on metal and and the color of my car was white I knew it would not be an easy fix. I went to Northeastern based on the recommendations of a number of locals in Hudson, NY. I worked with Autumn, the Office Manager and the reason the company is so well run. Autumn is amazing! She worked with the insurance company from the party responsible and all I had to do was wait for the work for to be done. The original estimate was below what the true cost would have been and she took care of everything to make sure the insurance company would approve the revised cost. She followed up with me on all updates and the work done by the repair crew was second to none. You cannot tell there was ever any damage done and they went above and beyond what I expected. Everyone was so professional and nice. It is a hard combination to find these days. Thank goodness I went there. I would go there again for any body work. Thanks again, Autumn. You and your team are a bunch of rock stars!

I found the staff at Nu Day Motors to be kind and professional, and my car was repaired quickly…read moreat the estimated price. I would definitely recommend this facility to others.

From the owner: Make sure to call New Day Motors if you are in need of a top Athens, NY Auto Repair shop. Our…read moreexperienced team can handle any kind of repairs from collision damage to transmissions.

On rare occasions, I'm disappointed with yelp in that you have to select from one to five stars. In…read morethis instance, if there was a zero option, I would choose that. My muffler had separated from the pipe and was making a lot of noise. I stopped in for an estimate. I was told that they would have a technician look at it in a few minutes. After a half hour nothing had been done so I asked how much longer it would be, and at that point the guy behind the desk went out to the service area and had somebody put the car up on a lift and check it out. The technician confirmed what I already knew, took the car off the lift and provided some paperwork to the front desk. 15 minutes went by and then someone brought in my keys to the desk and asked where they belonged. The guy behind the desk had a puzzled look. I said "those are my keys" and it looked as though a bell went off in the front desk guy's head because he remarked "oh, and I have the papers right here." A few minutes later, he gave me the estimate. After a quick look, I exclaimed out loud so that the other customers could hear me "I can't believe it. Your estimate is higher than I got from the Subaru dealer!". The response was "what dealer"? I said, "what difference does it make?" I've never had a dealer's price lower than that of a retail automotive repair shop. And in this case, the dealer was also going to pick up the car at my home and then drop it off when the job was complete. Midas: Shame on you!

Dont quite understand how a midas shop is unable to help jumpstart my vehicle when its sitting in…read moretheir parking lot? The women inside is nasty! Threatening to tow my vehicle? Call the police? But has no problem qouting hundeds of dollars to "HELP" get me out of the parking lot? Go Figure! Its all about a dollar at this Midas! Go anywhere else!

I had a trailer tire blowout 2 hours into a 4 hour trip. Called Mavis and they told me they had 4…read moretires for my flatbed. Get there after driving 15 miles on a shredded tire. The guy tells me he only has 2 tires and I'll have to remove the wheels myself. After I remove the wheels in their parking lot, he tells me 2 to 4 hours to mount 2 tires that are already in their shop. It ended up being over 4 hours. On top of it all the guy's a pissy jackass. Avoid this place at all cost.

If I could rate this place a 0 I would because the amount of times I said I had to do things the…read moremanager told me come back in an hour I did and dropped off my car went to eat came back and they haven't even touched my car it had Alr been another hour I come back and it's still not done they just want to see how pretty my car is instead of fixing it