If two stars means "could have been better", then absolutely yes it could have been better. For…read moreone, they showed up without an extension cord for their vacuum. Not terrible.....not good...unprepared. They did an inexcusable job on the windows and made me wait a week before I called it off knowing that I didn't want any of this behaviour in the future if I was going to use them....which I won't be. Keep in mind this car is a 15,000 mile, garage kept vehicle of a retired person who does not go to work each day and let it be exposed to the elements. The car was pristine. So I thought this would be a good time to lay down some ceramic coating. Bottom line..and what I'm most upset about is..I was charged 400 dollars for a SPRAY ON ceramic coating. Wait what you say, a SPRAY ON CERAMIC COATING. Four Hundred Bucks to spray something on my car? Washing it would be more labor intensive than spraying anything on the car. I feel that should have been disclosed in earlier discussions and felt taken advantage of as a result. Also, at the last second I realized He didn't return my key and as I went out the door to catch them, they were heading out my driveway with my key. I had to flag them down to get it back. I did not see the ceramic coating go on but everytime I looked out They were talking to each other not working on the car. Overall, I was not impressed by any professionalism and the lack of disclosure for what I was paying for, and lastly making we wait a week to come out and finish the job on the windows. They had a cream puff of a car to easily look like heros on and only scored a zero in my book. I really was hoping to establish a long term relationship with a Detailing Company that had their stuff together. This one didn't on that day.

They were prompt, they did a great job...they even brought a tent to work under because there was a…read moreslight threat of rain. They worked for several hours and the car looked as good as new afterwards. I will use them again.

The crew did a great job on my Classic Mini Cooper, taking the time to do the job perfectly the…read morefirst time. Although it took a little longer than expected, I'm glad they didn't rush things. Highly recommended. Autumn in the front office is always on top of things and one step ahead when it comes to dealing with insurance companies. Thanks, Guys, especially Blaire!

My Acura TL was hit in the back passenger side by a truck that had left its liftgate down while…read morebacking up. Luckily I found out who was responsible for the damage and their insurance agreed to pay for the repair. The dent was not large however because it was metal on metal and and the color of my car was white I knew it would not be an easy fix. I went to Northeastern based on the recommendations of a number of locals in Hudson, NY. I worked with Autumn, the Office Manager and the reason the company is so well run. Autumn is amazing! She worked with the insurance company from the party responsible and all I had to do was wait for the work for to be done. The original estimate was below what the true cost would have been and she took care of everything to make sure the insurance company would approve the revised cost. She followed up with me on all updates and the work done by the repair crew was second to none. You cannot tell there was ever any damage done and they went above and beyond what I expected. Everyone was so professional and nice. It is a hard combination to find these days. Thank goodness I went there. I would go there again for any body work. Thanks again, Autumn. You and your team are a bunch of rock stars!

Called Gary on Monday and showed up for him to give me an estimate on my bumpers and grill. He…read morefixed everything by Wednesday at 5pm, and he stuck to estimate and everything was done (and he even threw in a new bulb for my light) when he said it would be. Great experience! Will use again.

From the owner: Paint body mechanical used car sales buy here pay hereread more

Excellent customer service and high quality work. There is a reason this shop has a 5 star rating…read more I highly recommend Ace Auto Body.

Kevin was so helpful when I called to inquire about a paint job for my recently inherited classic…read morecar. He was forthcoming and helped provide me guidance to find a shop more specialized to classic makes. It really says something when a shop goes out of there way to help with no profit on their end. It's clear to me that this shop is run with integrity. They will be my go to if I ever need any body or paint work on my daily driver. Thanks so much Kevin!

We went to Quality Auto Body on our summer vacation last year. John Imbesi is a good man. It was…read morea rental car so we were only seeking an estimate for the insurance company. I was greatly impressed with John's kindness and basic human decency. He took his time and gave us very thorough documentation. If you do need to have work done, he's the man.

Quality Auto Body went above and beyond! Working with them…read morewas a breeze and my Jeep looks like it was never in an accident. Any time I called my questions were always answered. Highly recommend this body shop.

Excellent. Professional. Friendly. Honest. Great to do business with. Hope that I never need to use…read morea body repair business again, but if I do there is no question that I would use these folks again. George and his shop associates deserve way more than 5 stars!!!!!

From the owner: Free estimates for repair and work with all insurance companies. All of our collision repair is…read morealways backed by our lifetime warranty. Jets has invested a lot to insure that we can get a vehicle back to the condition it was in before a collision. Car-O-Tronics (which is manufactured by Car-O-Liner, a Swedish company) is a computer measuring system that puts the vehicle back into company specs, no matter what vehicle it is - car or truck, foreign or domestic. Jets has full glass coverage capability, including windshields. Jets provides a down-draft painting booth. We bake the new paint on for 35 minutes to cure it in our new technology paint booth, instead of the cross-draft procedures of old. This gives a better finish to the vehicle, and shows in the final product. Detailing is always our final step to ensure that every vehicle owner will walk out of the shop pleased with the repair and condition of their vehicle.

If you are looking to have undercoating for your vehicle, your search, ends Here!…read more Kory and Shelby, operate this family owned business which they purchased from Shelby's father, who established it following his retirement from the United States Marshal Service. And Kory is a Navy Veteran himself. They operate their business with superior Honesty and Integrity. Being a military veteran and retiree, they gave me a ten percent discount on the cost of the undercoating for my son's Jeep Compass. Plus a voucher for three free car washes. They quickly respond to your calls or texts, and provide updates if they encounter any hiccups or issues. In this day and age, it is rare to leave a service business and NOT feel like you have to some measure, been screwed. That Won't happen here! I Highly Recommend, THIS, The WORKS, at 2 Anderson Drive, in Albany!

What a great job they did on my 2025 Genesis GV-80 with matte finish. I never owned a car with a…read morematte finish. A little nervous about all the dos and don'ts. They recommended a ceramic coat. Scheduling was easy, and they were able to apply within one day. Didn't wash for two weeks. Which was hard with all the tree sap and bird crap on the car. When the time came, I sprayed with only water. Everything slid right off. The car looked spotless. Very happy that I took their recommendation. I recommend them and a ceramic coating without hesitation.