If two stars means "could have been better", then absolutely yes it could have been better. For one, they showed up without an extension cord for their vacuum. Not terrible.....not good...unprepared. They did an inexcusable job on the windows and made me wait a week before I called it off knowing that I didn't want any of this behaviour in the future if I was going to use them....which I won't be. Keep in mind this car is a 15,000 mile, garage kept vehicle of a retired person who does not go to work each day and let it be exposed to the elements. The car was pristine. So I thought this would be a good time to lay down some ceramic coating. Bottom line..and what I'm most upset about is..I was charged 400 dollars for a SPRAY ON ceramic coating. Wait what you say, a SPRAY ON CERAMIC COATING. Four Hundred Bucks to spray something on my car? Washing it would be more labor intensive than spraying anything on the car. I feel that should have been disclosed in earlier discussions and felt taken advantage of as a result. Also, at the last second I realized He didn't return my key and as I went out the door to catch them, they were heading out my driveway with my key. I had to flag them down to get it back. I did not see the ceramic coating go on but everytime I looked out They were talking to each other not working on the car. Overall, I was not impressed by any professionalism and the lack of disclosure for what I was paying for, and lastly making we wait a week to come out and finish the job on the windows. They had a cream puff of a car to easily look like heros on and only scored a zero in my book. I really was hoping to establish a long term relationship with a Detailing Company that had their stuff together. This one didn't on that day. read more