I have been using this car wash's dog wash for years. It's never been great, but in the winter I…read morehave nowhere at home to wash my dogs. The water pressure is terrible (and they charge by the minute, so tick-tock), the shampoo is minimal so I always bring my own, and the ramp leading into the tub is useless unless you are bringing in a squirrel. Today I took them, spent $20 to wash them, and then was ready to spend another $20 to dry them, but the dryer was blowing cold air. So I had to take both of my dogs, SOAKING WET, outside in 30 degree weather. When I got them home and attempted to towel dry them, I discovered they still had soap in their undercoats because the water was BARELY warm. You can't rinse soap out of dogs with long hair with lukewarm water. Easy fix -- put up a sign up that says OUT OF ORDER -- because that's exactly what it was. Lukewarm water and a dryer that doesn't dry -- that's out of order. I'll never go back, and they've also lost a regular car wash customer.

I brought my car to have it washed a second time. This time was much better…read more This was a complimentary re~do. This time the machines worked, the car came out clean and mostly dry. One thing, Subaru and other SUV's with roofs that overhang the back window may not be able to have that part cleaned.

This location is poorly managed. I have been a long time customer being local to this location. The…read moreHudson location has had an ongoing issue with vacuums not working causing potential for an accident after leaving automated wash or wash bays. When selecting vacuum its a game of chance if vacuum works or not, causing customers to back out and seek a working vacuum, causing confusion and poor flow of traffic, along with poor service and inconvenience to the customer. It would help if the vacuums were marked to be seen out of order by facility staff to void inconvenience, confusion and risk of accident. The average of vacuums out of service are over half of them on any given day. Last week I sent an email to the Hoffman customer care to notify them of my concern listed above. A day later I received a reply that they would reach out to the location and check vacuums. Yesterday, 1 week later I returned for the drive thru carwash to find vacuum area in same condition. Customers now have been leaving hoses on ground for no working units. The vacuum I pulled up to did not work, I did notice an employee emptying the trash hanging up the hoses to broken vacuums. You think they would be marked out of order? NO! Let me describe why you should not go here and spend money for wash else where: 1. Price for wash does not match what you should receive, they don't even re-spray you car anymore to loosen mud or heavy soil. 2. They try to bunch cars up bumper to bumper without much space which in turn may cause damage/collision if leading vehicle hits brake and comes off track. 3. Over half of the vacuums are always out of service causing customer inconvenience and risk. 4. Exiting their drive way has potholes that collect water. Leaving there property only gets you dirty water splashed on your clean car which you just paid to have washed. I give ZERO star! Avoid this place and when business starts to decline maybe they will be appreciative of the consumer and keep the facility in good repair.

I went through the automatic car wash which is manned by two people, one who takes your money, the…read moreother who is supposed to scrub off the surface dirt & grime. The staff was friendly, unfortunately for what I paid for this automatic car wash I expected better. There were still bugs on my bumper which I managed to scrape off with a towel - doesn't say much for the attendant scrubbing my car. The dryers at the end of the wash are useless - they're pushing you out the door before the air has time to blast the excess water off your car. The price points are a bit high in my opinion.

I went here this morning for a car wash after all the rain and I specifically went to use the…read morevacuums. I spent $14 to go through a car wash and the vacuums aren't turned on because the weather is damp. So basically I paid $14 to wet my car This place gets worse and worse. I will never come hete again. What a complete joke of a business. I'd give -3 stars if I could.

Went today, specifically because I wanted to clean the inside of my car. Paid 14.00, there's no…read morespray by the vacuums. I was told that since they have to buy it themselves, they didn't have any. Why don't they let you know up front? I should have gone elsewhere, will not be going here again, it's not a good place after reading previous reviews, now.

Hello All, This was…read morethe first time I came to this Red Hook laundromat. I read the reviews before I went and it looked good, though I did bring quarters instead of using my credit card as recommended. I am now regretting that as of the two loads, one of them got an error message about not being able to fill with water. I tried reaching out to the company for a refund through their online contact form, though haven't heard back. The listed phone number goes immediately to a voicemail that has not been set up. Any suggestions? I really want to feel good about using this place again. UPDATE--Helpful hint. If you need to reach the manager you can call the number on the webpage and even though you can't leave a message he will see it as a missed call on his cell phone, and in my case, called me back. He says he will refund the amount of the wash when I tell him the number of the card I am going to buy at the location.

If it wasn't for my moms frequent appearances at this laundromat, I probably would never be in this…read morelocation. However, when she went in to wash some drapes and a towel, I tagged along today. She was out doing errands and stopped in to tackle this chore. Now, I've been in here before - several times when it was JGW laundromat, but unknowledgeable the reason why the name change, I couldn't think of a better time to write this review (which I thought I had written before for here under the Car Wash section under the same business name) and came here today to discuss today's experience. I've never been too fond of this laundromat - now with social distancing in place. The temperatures in the place are never honest, there's never an air conditioner in sight, nor heat that ever works properly. The place is in shambles - the floor is cracked in spots and has seen better days, and although the owner has replaced all the machines with more technologically-advanced machines (offering contactless forms and certain laundromat-only cards), nothing seems to work properly. The dryers are sometimes warm and sometimes not so much, and the washers often don't like to wash if the door isn't "set" just right. There's signs everywhere to alert to some key machine issues, but not even the chairs are somewhat decent - seeing better days more towards the early 21st century. Now, today I found out they have free wi-fi, but due to good cell connection I have to try it out here. In the past, I've tried their car washes with trouble too. However, it's been a bit longer since the last one and I don't stop for this car wash often (found a better one in Kingston). I don't think I'll be back for the car wash and am amazed that you aren't offering contactless card washes here. But know I'll need to get back to this soon. Throughout all the changes, I always seem to grasp an issue this place has. There's nobody "tending the cattle here" checking on the place and keeping abreast of the moods. And what about the move you made bringing the folding tables to the add-on room within the last few months that once housed a dry cleaner in the 1980s? What's up? Poor decisions here. There rarely problems, but why don't you peak your head in to check up on things?

new equipment -new tech- new experience ! Louis is great, he's always there keeps my everything…read moreclean and in good working order. The new automatics provide a quality wash and are fast and convenient.

My car is clean. Not much else to say. They advertise a website where you can get discounts or a…read moremembership but that web address doesn't seem to exist. No employees or management around if you need help but after doing a google search, it appears the laundry mat and pet wash businesses next door may be related.

For the quick $14 exterior wash i picked at Scrub on Washington Ave in Kingston to blast off all…read morethat crusty winter salt and road grime, was all I needed. The brushes did their thing and the rolling overhead dryer thingy wasn't bad either. The only issue is that overhead dryer will mostly get the job done- just don't expect anyone at the end of the tunnel drying your car and leaving it bone-dry. If you're coming here, do yourself a favor and bring your own towels to finish the job right.

Very rude attendant and a horrible car wash. I had to go to Hoffman afterwards, where I paid less…read morefor a better experience.

Nice service and very organized! Nostalgia-turn on classical and relax for a few minutes.read more

They don't post A customer service phone number at the lovations. Had my credit card hacked at…read moretheir Beacon location.

This is the only spot in town where I get oil changes and inspections. I don't trust anyone else…read more Full disclosure: I have a 2006 Volvo wagon. Even some of the best mechanics say to take it to a Volvo dealer or specialist. And I do. But for regular oil changes and the like, these folks have been great. Highly recommended.

Arrived at 9.30 am for an inspection with 4 cars ahead of me. Left there at 12pm. 2.5 hours later…read more While waiting the kid working the front office was rude to an elderly lady that was also waiting. He gave her a hard time for not staying in line in her car, guess sitting in a car for 2.5 hours wasn't acceptable to him. I myself am a double amputee and had a hard time sitting in the same position for that length of time. Yes signs are clearly posted to stay in your car....I get it. But 2.5 hours is unacceptable. Kid needs to spend less time on his phone and pay more attention to the customers. He should be apologizing and not scolding, specifically the elderly.

I'd never had my 2012 Volvo detailed before and it had been through two moves and a lot of use…read more Kevin picked my car up and dropped it back off ($65 fee). The car is absolutely immaculate inside and out. I never thought it could get that clean again. I would refer anyone to Kevin who was also so friendly and communicative - and their website/text game is super professional. I love my car and they did such a beautiful job!

Would not hesitate to give OAX my business in the future…read more Kevin went above and beyond to make sure my car looked how I wanted it to be and even gave me a ride home from my appointment to save on Uber costs... On top of that he had run out of his standard window tint and applied ceramic tint (if you're unsure that's top of the line material) for my Ford at no extra cost! Super happy with the outcome and we even had a very close mutual friend in the area, small world... Thanks again to O.A.X team.

No Water to Clean the Dirty Salty Rubber Floor Mats! No…read morespray bottles or cloths to clean the inside & Windows. Only vacuum and airhose. My expectations are higher because I have experienced these amenities at other local car washes. I paid for the full treatment $25. The wash itself was fine. The staff were helpful and polite. I left with dirty floor mats and Windows and Interior! I will not come back to this car wash. I get a much better experience elsewhere, And leave with a cleaner car inside. See the pictures and videos for yourself. Can I get a ? Thanks!

They are not owned by the Hoffman group anymore. They don't answer the phone. They don't honor some…read moreof the niceties of Hoffman Group. Top offs now cost an average $10.00 a whack. Following is an email I got when I inquired about how many customers they were losing by the phone on hold loop.