Unprofessional, broke down in Barkhamsted. Was originally given a wait time of ninety minute, which…read morequickly turned into two hours. Disbatch then told me it would be another forty five mins. Reluctantly I waited and they never showed. Gieco called them again and they declined their calls and when they finally answered they said thirty more minutes. They never showed and disbatch gave me the drivers number directly. The driver was very honest with me and gave me the real wait time of six hours. Gieco called them back and they said they had no eta for me. Disbatcher will say anything to get you off the phone... Leaving a young woman on the side of the road for hours alone with no confirmation anyone is coming... Won't foresee using them in the future.

Used gieco to request roadside assistance. When the tech arrived he was friendly and helpful with…read moreswitching out my tire which had a nail in it. He was quick and efficient! He arrived in a timely fashion as well! Would recommend

I requested roadside service from my insurance today at about 1:40 am to change a flat tire. It…read moretook about 20 minutes to get confirmed with a company. The ETA was 45-80 minutes. 75-78 minutes later the ETA said they'd be arriving soon and then it changed to 20 minutes. Once the 20 minutes were up, it changed to 35 minutes. I called and got no answer. Called again and was told that the ETA kept getting pushed back because of snow plows. Once again the ETA says it is arriving soon, and was then pushed back again. They sent a car out from Connecticut to the Bronx which is a just a little over 1.5 hours. I checked the traffic several times and saw that there were no delays despite them saying that there was traffic due to snow plows. My frustration comes from the 2 times where the ETA time reached a point where the arrival said it is arriving soon but instead the time kept getting pushed back. In total it took about 2.5 hours for the assistance to arrive. It that time would have been clear from the beginning I would have had a chance to call my insurance to schedule with someone else. It looks to me (from my experience and other reviews) like they accept all calls regardless of distance and mislead customers and insurance companies with ETA's to secure business. Absolutely horrible experience and I will be submitting a complaint with my insurance company.

I blew a tire on the highway during rush hour traffic. Subaru contacted another roadside company…read moreto assist with a tire change. Two hours passed and no ETA. I asked for a different company and they contacted CVM. The original estimate for arrival was 30-60 minutes but the driver, Vinny, was stuck in traffic. Vinny contacted me to let me know that he would be arriving outside of the estimated window so I new that someone was at least on the way. when Vinny arrived he was very professional and courteous. he apologized again for being late, changed my tire and continued to inspect my car for any other issues that may have occurred. he showed me the issue with my tire and also noticed my other front tire had the same issue. Because of Vinny I was able to bring my car back to the repair shop and get my car fixed under warranty. thank you so much Vinny!

We are thankful to Barnwell/Toce Brothers for their quick handling of our issue the other day. The…read morefolks at Ruwest-Sibley recommended Barnwell when we showed up urgently needing repair on our lawnmower tires. We took their advice nd are so glad we did! Ou tires were repaired quickly and professionally, and the charge was quite reasonable. We came away very pleased, even for just this small task. Thank you, guys!

Sure they are a 1/2 hour away from us but they are the best so we return again and again. Thank…read moreyou, Toce!!!

I found M&S Towing online, and although there were many other Tow Companies ahead of them, their…read moregreat reviews made up my mind. From the beginning Mustafa was very friendly and professional. He told me how things would go and gave me a quote for my vehicles tow. From start to finish the communication was great and I am very happy and pleased with the work. Would highly recommend them and would not hesitate to use this business in the future.

Requested a tow for early morning. Driver said they could be there and needed a $50 deposit. Was…read morequoted $230 for a 4 mile tow but I was in a rush so I agreed. Driver arrived over an hour late. Then couldn't tow vehicle because the car was EV and couldn't get out of park. Refused to refund the deposit on the tow despite no tow happening. Ended up joining AAA and paying for same day service which was less than a third of what M&S was going to charge me. Avoid the hassle, just call AAA.

Berkshire Automotive installed dash cameras on two vehicles and a remote starter on one. They did…read morean excellent install on all and costs were very reasonable. Would highly recommend. Refreshing to find service provider that does exactly what they say they will do, when they will do it, and for what they say it will cost

I kept bringing him the car and he kept saying it was fixed and it was all good. Almost died with…read moremy son in the car after he said it was fixed . It stalled out and we almost went into oncoming traffic because the steering wheel locked and it wouldn't turn. I was able to turn the wheel and get it pulled over even though it took all my strength.My point is these people do not care about your safety or what they're selling. They just want to make there money. And now that I've talked to several people about this, a lot of people have said that after buying a car from this place they're car has not lasted more than 2 years. He kept saying it was the Spark Plugs. He knew it was the Transmission! My car is junked now, and were out of money. I really wish I could hold these people responsible, but all I can do is Warn you!

Great company, responds swiftly and great equipment. Owner is fair and understanding. Also highly…read morequalified

These people take advantage of people in desperate situations by robbing them blind. Charged me…read more450.00 just to move my rental truck off one of those poles at the gas station that I stupidly got stuck on. Took 5 min to pull the truck off. Sad part, I ask how much it would cost before he did it. Then told me he had to find out, pulled it off and then presented me with a 450.00 bill. Then said if I didn't pay they would tow the truck. I am devastated that our community is being treated this way. Shame on you

Amazing service! Great guy to work with!! Honest and is down to get the work done in a fashionable…read moretime! Willing to work with anyone and help with anything!

I had my Volvo towed to this shop and the owner Leonard lied and manipulated plus over charged me…read morefor parts he never put inn my truck , he went as far as sending me pictures of New Parts as to show me he was working on it.. The sad part is he took my Truck to Gabrielle Ford Truck sales , knowing the truck was leaking Oil and to get the transmission programmed but while the mechanic was diagnosing the truck he listed all the parts that where damaged and that needed to be replaced. I sent the invoice Keye's & Son had charged me and the result was my invoice was fraud they never replace anything but put New bolts and silicone on many parts where a gasket went.. This shop needs to be shut down , Seriously..

You will find other reviews of Zeller under "Tire Associates," which is not incorrect. But they're…read moresign out front and everyone who uses them calls this business "Zeller Tire." So while we're getting credit for being the first to review, it ain't so. We're just apparently the first one to do so using the most familiar name. Got that? So, we're actually updating what we wrote a few years ago (2017, we believe). The guys who run this place are good guys. We've found them to be consistently honest, fair and up front in their dealings. For instance: we just had some tire issues on a 20-year old. car that needed some new tires. We talked it over nd agreed we shouldn't get expensive tourers, and that was Zeller's recommendation. They charged us fairly, did the job quickly, and were a pleasure to deal with in every way. We have friends who been going here for 20 years, and they echo the same praise: this is an honest business establishment that, while not without making mistakes at times, is nonetheless a good place to do business.

Highly recommend!!! Dave was extremely helpful and accommodating. Called about my daughters 2013 VW…read moreJetta & he went above & beyond to help us. He was able to locate the tires she needed & fit her right in their schedule moments after we called. The entire process was quick & pleasant. They looked over her car & informed her that she will be needing breaks soon too. They even made time to give her an oil change at the last minute. Honest & trustworthy company & staff. We will be customers for life! Prices were extremely fair. Thank you!