1. Merli Automotive

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Litchfield, CT

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Merli Automotive

4.3 (3 reviews)
Open • Open 24 hours

Services - Merli Automotive

Routine automotive maintenance

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7 years ago

I've used merlis to tow my tow trucks a few times very fair pricing and skilled operators 5 stars in my book!!

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10 years ago

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8 years ago

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Classic Coach Works

Classic Coach Works

(19 reviews)

I recently was in an accident and AAA towed my car to Classic Coach Works. My car was deemed…read moretotalled and I had to pick up all my belongings from the car. I had a ton of change and $15 of bills, and am extremely happy to say that it was not taken. Cash could easily have been "misplaced" or somehow found its way to a pocket, especially such a small amount. I had assumed it was a lost cause, but was exuberant to find that there are still honest people in this world! Also, the staff was extremely friendly. Thank you for a positive experience!

They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

Merli Automotive - autorepair - Updated October 2026

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