Debra came right out when called to help unload a large piece of equipment. Service was…read moreimpeccable! Highly recommend this business

amazing wor, she treated me like I was family made me comfortable given my situation. she valued my…read moretime and emotiona wellbeing as well as taking care of the towe at hand! she was quick and easy! had me towed back home in minute!

My husband and I went to the car show for the New Hartford Fire Dept. , 10/5, in our classic 1969…read moreRoadrunner and it died on the way out. (fuel pump) We called AAA and they sent Torrington 4 Wheel and I have to say the service was outstanding. The driver went over and above to back it into our tricky garage. He physically ended up pushing it in the last part of the way. I wish I remembered his name. He was very careful as you can imagine we've had this car since it was new and it means a lot to us.,

These guys are the BEST. They are affiliated with AAA and always come to my rescue super fast even…read moreif im a little ways away... usually because I lock my keys in my car, which always leaves me with anxiety. But knowing they are ALWAYS available for road calls puts my mind at ease. They are kind, quick, and professional.

Our family has done business with the Cerruttis for atleast 40 years. They…read moreare people of integrity and skill. The recent mishap with our Honda Insight seemed impossible to fix, but Sean did a beautiful repair, showing no signs that the car had ever been damaged. In addition, he washed and cleaned the car inside and out. It looks like new! I am deeply appreciative of his work and kindness.

A+ Couldnt ask for better quality and nicer people! Mario, steve, and Sean have all towed me at one…read morepoint and i wont call anyone else. I've purchased a car from Mario and couldnt be happier with the vehicle. They do top notch mechanical and auto body repairs.

Unprofessional, broke down in Barkhamsted. Was originally given a wait time of ninety minute, which…read morequickly turned into two hours. Disbatch then told me it would be another forty five mins. Reluctantly I waited and they never showed. Gieco called them again and they declined their calls and when they finally answered they said thirty more minutes. They never showed and disbatch gave me the drivers number directly. The driver was very honest with me and gave me the real wait time of six hours. Gieco called them back and they said they had no eta for me. Disbatcher will say anything to get you off the phone... Leaving a young woman on the side of the road for hours alone with no confirmation anyone is coming... Won't foresee using them in the future.

Used gieco to request roadside assistance. When the tech arrived he was friendly and helpful with…read moreswitching out my tire which had a nail in it. He was quick and efficient! He arrived in a timely fashion as well! Would recommend

Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

Everything was handled in a friendly, timely and professional manner. The paint job was great, and…read morethe price was very reasonable. It looked like a brand-new car. I will be in touch for some work on the back hood of the car.

I just wanted to thank Ryan an his crew for continuing to keep my Landscaping business up an…read morerunning by servicing my Dodge Ram mason dump that has had several issues over the past year. Ryan an his Team have dealt with several issues including brakes, rotors, radiator and power steering leaks, and the list goes on an on. They have kept my business above ground breathing and I just wanted to Thank them for that. Jerry A Beam

They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

I brought my van to be repaired after an accident. After they completed the work, I went to pick it…read moreup. The front end parts were not aligned properly hood corner panel and wheel, trim. They kept it another day made the corrections. The next day I went to pick it up. The engine was making noise. The mechanic came out and said it was air in the transmission lines it will work it's way out. Well it didn't. I took it to my mechanic, and they found that they did not replenish the transmission fluid and it was down 2 1/2 quarts of fluid. Then I took the van on vacation while on the road the check, engine light came on. Brought it to the neared dealership to check the code and found there was a cooling fan for the transmission not working and it's wire harness not connected. Also wires going to a computer were loose. I cannot recommend them.