Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

My car was illegally taken by this company and when I called to get it back I was given a price…read more$200 more than the rate quoted on a certified letter they sent me days later. I was quoted overcharged prices twice and when confronted I was hung up on by the manager. This company operates illegally and preys upon people in their time of distress. This is not the family owned family oriented business they claim to be instead they are thieves and liars overcharging hard working individuals.

Great professional and courteous service. Expert mechanics I can always trust to service my car.read more

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

My car got completely demolished in a 3 car pileup. Cahillane Auto Body did an amazing job…read morebringing my car back to new. I use Cahillane exclusively for all of my auto body work. I couldn't be happier with how my car turned out. I am always greeted with a friendly face and smile. I highly recommend Cahillane Auto Body. 5 Stars!

When I went to pick up my car, the two nicks in the door molding was not repaired. I literally…read morepointed this out when I was getting the car repaired. I was told they buffed out a big scratch on the door for free - but my car never had a scratch to begin with. They filled the nicks with spot paint and it looks terrible. The hood on the car wasn't fully latched. I pulled over, opened the hood completely and there was a lot of overspray in the engine compartment. I had to go back to the shop to have it cleaned. They removed a wheel well molding around the back wheel. They never installed the clip and the clip is part of a set for all 4 wheel wells. You cannot buy one clip, so I have a wheel well molding loose and flopping while driving. I went there because I have a Subaru and the nearby Subaru dealer said they bring all their work there. I tried Cahillane but will never go there again.

The absolute worst customer service I have ever had the misfortune of receiving. Charges the…read moreabsolute highest price he is legally able to and will not budge regardless of circumstances. Refused to accept credit card payment because he determined I would be a likely customer to attempt a chargeback; these were the actual words the business owner spoke to me. Please take your money elsewhere.

I came out of Planet Fitness only to realize I had a flat. It was my brother's car, so I didn't…read moreeven realize I had a spare in the trunk. Triple A sent Roland R from Aaron's Towing. Not only did this guy update me with texts of his location but he called to tell me when he was about 15 minutes away. It was the fastest service call I ever had at 45 minutes or a bit less. Roland was very sweet when I told him that I had the tire, he changed it quickly and I was back on the road in 10 minutes or less. Highly recommend.

I didnt have the best experience there. Some of the staff were rude, did not go out of thir way…read moreto help, just could care less about people skills.

AAA dispatched Ernies towing to tow my car .. the driver told me my car is custom so AAA will not…read moreallow them to tow it but they can tow it through Ernies for $470.. so I paid it then called AAA and explained the situation.. AAA told me they have no policy against towing cars and it's up toy he tow driver if they feel safe towing your car . lol.. so they did a bait and switch .. clearly sixne they towed it they felt comfortable towing it ..AAA reimbursed me $400 of the $470 since this wasn't right for them to do.. on top of that I tipped the driver $30 .. got taken for a ride .. don't let it happen to you ... very shady company.

The first guy that helped me when I needed my Tesla towed was kind and patient and very helpful and…read morevery careful. The second time they came when my Tesla broke down again after I just purchased it. It was a used one. He was inexperienced and he left grease marks on the inside of the car and I got a little impatient with him, but all in all I like ernies towing.

I was quoted $150 an hour on the phone The job was to remove my car off my grass on to the…read moredriveway. Basically move my car 30 feet from the snow which took less than 5 minutes. I was then told this was going to be well over $200. I told the driver my quote and he said that it would not be that low. He agreed to make it just under $200. Little things tell a lot about the company. I feel completely misled and price gouged. The first time using your service. Also the woman picked up the phone was not pleasant and like she was doing a favor speaking with me. I will not be using your service again.

Despite all the terrible 1 star reviews for people parked illegally and blaming the business for…read moredoing their job, Ernies was amazing. We had an issue with our truck on the highway and the woman on the phone told us an hour someone would be out but will try to get someone asap. Within 3 MINUTES off the phone one of the guys Chris showed up to tow us. Great service.

predatory towing service that targets broke college kids. If you see an Ernie's towing sign, don't…read moretake a chance. they will tow you and they will charge you 200-350 dollars to get your car back.

Acme Automotive continues to provide great auto body services to our family. With so many choices…read morein the pioneer valley we have brought our car's bumps, dents, & dings to this Northampton business. We have had good experiences at Acme. The staff has pleased us with professional service, customer focus, listening to our needs and within a budget we can handle. And they have a friendly crew that takes pride in doing a job right. We've been there 4 times over 15 years with the little things that happen when we park. So we will probably be back before too long. But oh, do they do nice work? Yes! No disappointments. We recommend Acme to family, friends & neighbors. Thanks Phil, Don & Mary pass on a job well done to the staff.

Don helped me out with my car scrap tremendously- made an appointment, amazing customer service,…read moregreat place to get your car fixed up after an accident.