I can't say enough good things about Andy and his crew. My family has been taking our cars there…read morefor years and they are always straightforward--telling us when they can fix something and when we need to go elsewhere. They are honest too. When I brought my car in for a recent A/C leak into my front passenger floorboard caused by clogged tubing, they fixed it and didn't charge me. Andy told me that he didn't want to nickel and dime me for an easy fix. They are fast and trustworthy. Highly recommend.

Please don't go to this place for car inspection. In my experience, they look for very minor issues…read morethat are not truly safety-related. Last year, they failed my car because of old windshield wipers. I gave them another chance this year because they are close to my home, but they failed me again because of a loose front plate. I had it screwed back in and returned, but they still said it was not drilled properly. I then went to another inspection shop with the car in the exact same condition, and it passed without any issue. This place wasted my time and money. It feels like they are focused on finding small reasons to fail inspections and push minor repair fees. I will not be going back, and I'll be telling my family and friends to avoid this shop.

As an update to this review I would note that the owner was very responsive to my concerns and…read moreactually drove to my home to refund the full price of this last repair. He was very apologetic for the misunderstanding about the quoted price and wanted to show his appreciation for our patronage. Maybe we'll give it one more shot. Here is my original review: "I have used Cichy's twice before for routine work like changing trailer tires, and my MIL used them for a muffler replacement. Both times, during the COVID pandemic. The service and cost was HORRENDOUS. In fact, it took them a month and constant prodding to get the tires done. So when my MIL needed a new gas filter I was hesitant to use Cichy's but figured I'd give him one more shot. I called ahead for an estimate, gave the car make model and year and part needed and got an approximate cost of $45-$50. My MIL was there for two hours because they didn't have the part after saying they'd order it ahead. And they charged her $108 for a 15 minute filter change. " Not sure who quoted that original price but in the end the owner gave my MIL a free repair, which was not requested, but was much appreciated.

Anything car-related tends to rack up my blood pressure quite a bit so I'm really lucky to have…read morefound Cichy's Garage when I moved in to the area last summer. I feel that I can just leave my car to John here without having to compare notes from several places. This is one of the few places that will honestly tell you that you don't need to fix something you think you needed instead of always trying to scare you into fixing things you don't actually need. At one time I brought my car in for ABS light and started by saying I might need to replace the ABS module. John didn't take advantage of this at all and completely fixed the issue by replacing two electrical cables. I only wish that they were located closer to me so that it's easier when I needed to come back a few times to debug problems. Nonetheless, I'd still spend the extra one hour round trip to drive here instead of going to the mechanics who are closer, including one that has a suspicious 5-star rating with 100+ reviews.

I came out of the supermarket today and a very nice woman said your tire looks low on air. I…read morepanicked and went to the nearest tire shop on King street to get air and to inspect tire.The man said you need a new tire lets get you set up. I said you didn't even diagnose what was wrong with tire, you just automatically went to get money out of me. I said there is only one place I can get an honest opinion and that is Duffy Tire. They are Northampton's first tire company established over 50 years ago before the big chains came in with there slick advertising to lure you in with there low prices. Well the old saying still stands ,you get what you pay for.Jim Duffy has been working for his father since he was 9 years old.Nobody knows more about tires than Jim Duffy.Jim did a full inspection on the tire and said you must of hit one of those sewer holes raised above the road during construction on Prospect street and popped the seal. I'll take care of that real quick. Tire has been good ever since. I asked what do I owe you, he said nothing, I take care of my long term loyal customers. I'll know you'll be back.It's the free benefits that Jim Duffy gives his customers that in the long term makes him really the lowest price, most honest tire service company in Northampton.So before you jump at the slick gimmicks the others offer, I say go with the best and the Hell with the rest.So after your happy and satisfied please leave a positive Google review for Jim. The more positive reviews he gets the more business he will get. Thank you for your cooperation loyal customers. Thank God for Jim Duffy's Honesty and Integrity and Trustworthiness.

Outstanding. They took such good care of me. Had a tire leaking for a couple of weeks. Finally…read morebrought it in. An old nail was embedded in my tire. All fixed now. Thank you Jim and Rene.