1. Bo Knows AC and Heating

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Del Valle, TX

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Bo Knows AC and Heating

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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4 years ago

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5 years ago

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Apex Heating & Air Conditioning - Thank you for your service, veteran approved on this new system!

Apex Heating & Air Conditioning

(299 reviews)

St. Johns

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Austin Reliance

Austin Reliance

(70 reviews)

I've used Frank twice now. Both times he was punctual, friendly, honest and helpful. He gave me a…read morerough estimate before the visit and the price made sense. But before he came out I noticed the unit didn't seem to be working right. He could have royally screwed me. He did an amazing honest job. He is the only guy I will trust with my hvac!!!

I started a cancelation Monday October 19, 2026. For 2 Accounts with white knight pest control. . 2…read moreaddresses. Pandora and Armstrong. When I signed the contracts I made specify requests. Ants and Spiders at Armstong and Mice / Rodent at Pandora. For the price of 78. + tax and fees .96.34 a Month i paid since June for both houses including a mosquito treatment. I travel for work. I come home to Ant piles untreated all in my yard Before I left in August I couldnt step out of my vehicle without getting bit. At Armstrong. I come home to a (mother) mice in my home nesting and poop in several places. Gone untreated. No boxes on the outside. No treatment that I discussed with sales and was assured included in the treatment plan for PANDORA. These ate problems I did not have when I contracted White Knight. I have been paying this company monthly . SERVICES THAT I HAVE NOT RECEIVED. I SHOULD NOT IWE THEM MONEY WHEN THEY DID NOT PROVIDE QUALITY SERVICE SINCE JUNE. To cancel they want ne to pay them more money. After I still have to clean up and treat fir the mice Insude my home! @Pandora . And I have to Pay someone to come do the job I have been paying them to do @Armstrong. I ordered a reschedule for Armstrong and it was canceled after I paid for the month. And am no longer getting service. Yet somehow I OWE THEM MONEY!?

Service Wizard

Service Wizard

(493 reviews)

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Bo Knows AC and Heating - hvac - Updated October 2026

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