Angel was very quick to respond to messages on the weekend and we set an appointment for the next…read moreday. He came out to look at our roof and give an estimate for a leak that started during the big storm. Although the roof is at the end of its life, the immediate problem was a nail that had worked its way out and created a hole!? Never heard of that before, but it happened. So he went ahead and caulked it to seal it. He didn't charge us for the quick fix and we will definitely consider him when we are ready to do our whole roof. Thanks again!

Angel and his crew did a wonderful job replacing my entire roof. The crew arrived on time and…read moreworked tirelessly to get the project completed. Angel and his office manager were easy to communicate with and very professional. I would highly recommend hiring them if you need any roof work. The job was completed in a timely manner and all of the workers were professional. Thanks!!!!

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

Star 5 | A1 | True Professionals…read more "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II

We have had nothing but problems with this company; between the batteries not working, no…read morecommunication between people, and horrible costs. There has been nothing but issues with this company from the beginning. I would not recommend this business at all.

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

We didn't end up moving forward with our solar installation because we realized we wouldn't be able…read moreto make the federal tax credit deadline -- but I still want to leave a review because our experience with Isaac Rossi at SolarTech was outstanding. Isaac was incredible from the very beginning. He communicated with us day and night, always responded right away, and went out of his way to explain every step in a clear and honest way. He was patient, never pushy, and genuinely cared about helping us make the right decision for our home. Even though the timing didn't work out for us this year, it had nothing to do with SolarTech or Isaac. In fact, he did everything he could to help us meet the deadline. When we're ready to restart the solar process, we'll be coming straight back to Isaac. If you're considering solar, definitely ask for him -- you won't find anyone more responsive, knowledgeable, or dedicated.

As a 20 year sales and service professional, this company gets 1 star from me for their poor…read morecustomer service. As someone who relies on word-of-mouth reputation and customer service for my own personal business, this company fails across the board. 1) We had an issue with our solar panels so we called Solar Tech first thing in the morning. The phone operator told us we would get a call back from one of the techs later on that day. FIVE days went by before we even got a response back, and it was in the form of a text message asking us what problems we were having. If a customer is calling you for help, the last thing you should do is make them wait almost a week to get a response, and then have them explain to you what is wrong over text. Very poor professionalism. STRIKE 1. 2) The tech told us the next available appointment was 1 full week away, so not only did we wait FIVE full days for a text response, but we had to wait another full week for any resolution of service. STRIKE 2 3) The day of our appointment, thankfully, we had the first appointment of the day scheduled as we had a very busy day with other obligations so we were hoping to have everything completed by mid morning. After about 4 hours of the company no-show/no-call/no-text, we decided to call the company to find out the status of our appointment. We got a voicemail instead of someone live, so we left a message. A few hours later we finally got a call back saying someone will show up later that day. And they did finally show up at the very end of the workday. STRIKE 3 This was a very VERY disappointing experience. From poor follow up, poor customer service, and just a poor company all around. For someone like me, my sales/service business relies heavy on customer service. I've provided 1000s of recommendations and referrals of vendors for roofing, plumbing, solar, electrical work and more over the last 20 years, and i can say that I will never recommend this company as their lack of customer service would reflect very poorly on me and my business. The last thing I would ever want to do is upset a client or customer as they are the backbone of any business.

Matt is the guy for solar if you live in Ramona. Super professional and 100% honest, which is…read moreextremely rare to find in this industry. We had Enver Solar install our system, big mistake. They offered a lifetime warranty but are out of business and won't answer our calls. What a nightmare. Matt Simms was recommended to us by a friend in Ramona. What a relief to hear a solar guy someone actually recommends. Well now we know why. Matt came to our house to do a checkup on our system and everything works fine now. He gave me a great education inside and outside of my home. Several times he had the opportunity to try to sell me something but he never took advantage. I was really floored by how honest Matt was. It's just so rare in this industry. Safe to say he's my new solar guy now. If you live in Ramona or near Ramona you're lucky to read this review. We highly recommend Simms Solar which is rare for us to recommend any contractor yet alone a solar company. If you have any issues with them you can contact me directly! hah that's how much I trust these guys. 5-Star Solar Operation for sure.

DO NOT use Simms Solar. After completing our install in-December 2025, and full payment against the…read morecontract, we are still without any solar power. He said at the time he was still waiting authorization from SDG&E to have our system approved before 'going live'. It is now end April and we still have not had the Solar 'approved and connected'. I subsequently made inquiries on the Contractors State Licensing Board (CSLB) website, to learn his license is under suspension. He did not disclose this at anytime, albeit the CSLB states "The licensee is not entitled to operate during the period of suspension until certain requirements are met." On checking with SDGE they have advised that the solar permit application submitted by the contractor had expired. All attempts to get Simms Solar Inc to submit the required permit have failed. I am pursuing his illegal operation with the CSLB. Matt Simms lacks integrity and ethics insofar as his professional behavior and operations. He is not to be trusted.

Amazing experience as the owner, Wayne personally took the time to discuss all the necessary…read moredetails to make our roof look spectacular. He was very knowledgeable and incredibly reasonable for all the work that was done. Follow up was excellent too so I highly recommend Top Line Roofing to all my clients, friends and family!

Great experience from initial contact to providing a quote. I believe it was Jordan who came to…read morecheck out the leak situation. He did the best hands-on inspection on roof to inform us of the issue with options. Very professional, knowledgeable and explained with pics he took of the areas of concern. We had gotten two other quotes and by far Top Line had the most reasonable quote. The work was done in half-day and the crew that came out were very skilled. Definitely would recommend this local company for roofing. They also know a lot about solar panels which we have and this time did not need to move them. We plan to contact this company to replace our entire roof in the next 5 years. Good people. Wild how many roofers are not local and jump right to replace entire title roof without much of an inspection!

Had a pool replaster/tiling contractor recommend Justin. Solar job was well coordinated with the…read moreother work going on. Definitely made for an amazing pool season! Professional, Responsive, Fair Pricing.

Flex Solar and the owner Justin are top notch! I had them out over 3 years ago ( which I also left…read morea review) to do a repair which turned into a new installation of all new panels today! 10 out of 10! Small business, owner on site and installs himself. Reliable, great competitive pricing! Justin originally looked at my old system set up and quoted me a price. Upon physical inspection , he decided he could lay it out more efficiently and saved me $2,000. Honest! Great business! Highly recommend!

Absolutely amazing experience with Solar Tech! Jason was…read moreincredible from start to finish -- super helpful, knowledgeable, and always quick to respond to my questions. The whole process went smoothly, and the system is now up and running perfectly. Couldn't be happier with the quality of their work and the level of customer service. Highly recommend Solar Tech (and Jason in particular) to anyone thinking about going solar!

Honest and transparent and very real. Great customer service and explained everything very clearly…read moreto me prior to me agreeing to move forward. After several rounds of poor experiences with electric / solar consults until now, I am grateful.