I have only great things to say about Flood Pro and their remediation work: their professionalism,…read moreattention, and respect for my entire downstairs area (bedroom, bathroom, living room, and kitchen) that were flooded due to a broken sewage main line in the common area of the condo complex. Danny, Justin, and Luis worked tirelessly to ensure the floorboards were removed, the walls were cleaned and sanitized, and provided a clear explanation of their every step. Moreover, Matt A. has been wonderful and patient about answering my questions and showing understanding of the extremely stressful situation I was in. Now, the drywall and paint job will begin next week, and I am assured that Flood Pro will take care of my property and bring it back to a better shape than it was found in.

(Matt) is the greatest customer experience I've ever had. He…read morewalked me through options, did not push his business on me. Knowing its invasive & loud but understanding we need it but...when we are ready.

So impressed by how smoothly things went with JGB running this project. Everyone from the office…read morestaff to the crews were professional, efficient, and a pleasure to work with. They answers all our questions, addressed every potential issue with the restoration project, and made the process as seamless as possible. We are so happy with how our project came out and highly recommend JGB

What a team of professionals @JGB . It's nice to see that you can count on someone to do what they…read moresay they're going to do and the quality of work doesn't suffer. I love that they are a family owned operation & it shows. They are sincere & empathetic when your whole world just gets turned upside down from an unexpected disaster. Definitely would recommend this company & would be happy to use them in the future.

This company is a nightmare to work with. I could sit here and list every one of my grievances but…read moreit would take way more of my time then I want to give to this company anymore. If you are looking for someone to do a bad job on wainscoting they are your guys. If you are looking for someone lie to you continuously and give you every excuse under the moon this is your company. If you enjoy being told over and over again that they will call to schedule you in just as soon as they can and then not call this is your company. They replaced wainscoting in 3 of my bedrooms and all three have this horrible line in multiple places in all 3 rooms. I have been trying to get this fixed for 3 years. I have held my tongue saying anything about this company for 3 years because I needed them to come and fix their work, but it seems they do not stand by their work and I am done trying to get it fixed by them. Life is too short. Mercury Insurance recommended them to me and one of the biggest lessons I learned is never go with the company your insurance company recommends. They are not looking out for your interest but trying to get the job done at the cheapest price. This means you end up with companies like Elite Restoration & Construction Services.

They were contacted after water damage because they are recommended by Mercury Ins. When I followed…read moreup with them to start remediation, they never called me back so I had to find another company. Cut to needing to have restoration work done and Mercury required an Elite estimate. They grossly underestimated the work needed just to be lowest bid. The estimator was very dismissive when we told him we would also have another company bid and refused to discuss his estimate. They intentionally underestimate work to get the job knowing they'd go back to insurance for additional items once they got the job. HORRIBLE customer service and honestly, shady practices.

We had an unknown long-term leak that caused damage to the walls and flooring. Orange County…read moreRestoration made the entire process much easier than we expected. From the start, they were professional, attentive, and very responsive in their communication. The team was very knowledgeable and kept us informed every step of the way. Jeff, Rico, Alex, and Eddie were all amazing and ensured the project delivered seamlessly. They took the time to explain what needed to be done and made sure we felt comfortable with the process. We were especially impressed with how careful and meticulous they were in prepping the area and setting up proper containment. The quality of their work was excellent, and they handled everything efficiently and with great care. We are extremely satisfied with the results and truly appreciate their dedication and professionalism. I would highly recommend them to anyone in need of remediation services.

OC Restoration Services was great to work with. I was able to schedule a same-day appointment, and…read moreJeff arrived on time for the inspection. Jeff was courteous, knowledgeable and professional. I would use them again and recommend them to my family, friends and neighbors.

I went through a major kitchen and downstairs remodel after a serious leak, and Emergency Home…read moreSolutions truly went above and beyond during an incredibly stressful time. Having to complete a re-pipe and full renovation in about a month was overwhelming, but they helped turn a very difficult situation into something manageable. From the very beginning, Cory the owner, came out to assess the damage. Cory was knowledgeable, thorough, and immediately made me feel confident that I was in good hands. Cory assured me that he and his team would guide me step-by-step through the entire process, and they absolutely did. He connected me with his business partner, Casey, who exceeded every expectation I had. Casey was instrumental in communicating and negotiating with my insurance company to ensure everything needed to properly restore my home was covered and handled correctly. He was honest, extremely thorough, highly knowledgeable, and always responsive. I always felt he was truly on my side, and there was never any sense of cutting corners. Coming from outside this industry, I didn't know what to expect, and I was genuinely surprised by the level of expertise I found. After working with Casey, I completely understand the value of having an insurance advocate. He made a complicated process clear, manageable, and consistently fought for what was right. Both Cory and Casey were my advocates from start to finish. Their honesty, transparency, and communication made a devastating situation far easier. I am extremely grateful to Emergency Home Solutions. Choosing them was one of the best decisions I could have made. I highly recommend them. I don't usually write reviews, but I felt absolutely compelled to share this experience.

This review is long overdue for a company that truly deserves the highest recognition. Get ready…read morefor a bit of a novel, but my experience with Emergency Home Solutions warrants every single word. I found out about Emergency Home Solutions in a complete happenstance kind of way back in January 2026. My extremely old water kicked the bucket. I initially hired Olson Superior Plumbing because I had used them once before, and purchasing a new water heater through them was the easiest, smoothest process I have ever experienced. All was good in my new water heater world until exactly two weeks later. My upstairs neighbor's water heater leaked heavily down into my closet, right onto my brand-new unit. Luckily, my dog-like ears caught a distant dripping sound at 9:00 PM on a weekend. I was in at total frenzy seeing a sopping wet closet, fearing my new unit was faulty. This was the first time I had to use Olson's 24/7 emergency line, and the woman on duty, Cai, called me right back. She immediately put me on the schedule for the next day. Thankfully, my new water heater was perfect, but the closet, walls and ceiling inside were not because of the severe water damage. There was an urgency for remediation and restoration. Fortunately, Olson Superior Plumbing works side-by-side with a restoration company called Emergency Home Solutions. Olson was extremely helpful in getting me in direct contact with them to fix this urgent situation. Hiring an emergency company on a blind referral is nerve-wracking, but Emergency Home Solutions made it incredibly easy. It turned into a complicated two-month debacle involving insurance claims, water mitigation, and extensive restoration. Cory Bowen, the founder, was one of the most genuine, helpful people I have ever met. He personally came on-site to inspect the damages, mapping out the scope of work clearly and concisely. He lowered my stress significantly by holding my hand through the entire process. If I were to be critical, communication regarding active coordination and scheduling could be slightly improved. Additionally, the billing side needs tightening; they took my final payment quickly but failed to provide a proper invoice or a paid-in-full receipt, which is unacceptable for a business. However, I gladly overlook these blemishes because the overall service was phenomenal. I absolutely recommend Emergency Home Solutions; the peace of mind is entirely worth it. I am forever grateful for these people who offered an endless amount of generosity and patience throughout this whole process. My apologies if I have forgotten anyone as my notes are an endless pile at the moment. CORY BOWEN - (Owner) Offered so much knowledge and efficiency while being empathetic to the situation. MELISSA - An exceptional first point of contact person who has an abundant amount of knowledge. FABIAN - Project Manager for the Demolition side of Emergency Home Solutions. I call him the Blue Tape/Dehumidifier guy. This man gets huge compliments for always answering his phone no matter what time, staying on top of things with a lot of moving parts. JENI HERRERA - Water Mitigation Estimator contact. This woman has expertise like no other with the sweetest bedside manner. JOSUE & UZZI - Demolition Team - A demolition team these two were. They were professional and efficient, but were also FUNNY as all get out that kept spirits high. They are passionate about their work which I rarely see and it won't be forgotten. I had never heard the name Uzzi before and was embarrassed I could not hear him correctly. He clarified with using a rhyme - Uzzi in the Jacuzzi. This was the best humor ever! JOSE - Emergency Home Solutions Estimator Restoration Side - Reserved, but super nice, professional guy who arrived early and took necessary photos layouts of restoration scope. Unfortunately, I was upset due to miscommunication regarding appointment scheduling. Jose took my attitude in stride and got the job done. CASEY VAIL - Project Manager for the Restoration side of Emergency Home Solutions. He had an endless pit of energies which was initially shocking. In all honesty, Casey was an absolute pleasure to work with. He was "all in" all the time and was always available. You had questions, he had answers. You needed anything, he was on it. Phenomenal with details and multitasking. He was my "best friend" everyday contact for approximately two months. Highest compliments to Casey because there are no words to express how much he helped me. JORDAN & ARTURO - Subcontractors for Emergency Home Solutions - Restoration "put the house back together" team. This was a two-man crew, craftsmanship and perfection at its finest. Always came on time, worked hard, and were meticulous in all of the work being done. Unfortunately, communication was not the best in this section, but the restoration was done exceeding my expectations and ensuring my complete level of satisfaction.

If you get money for insurance, DO NOT GO WITH SERVPRO. They are the worst and have brain dead…read moreemployees. On several days they had a guy bring his children to do the demolition. I literally told them multiple times to wear booties on their feet, but they didn't and messed up all my new carpet!!

Hey everyone, thanks for reading. Please look elsewhere before using these mercenaries. They prey…read moreon people who are desperate for help, price gaugers, ignorant, rude, aggressive and lack basic principals. If anyone, other than ServPro, wishes to contact me for more details please DM and I will share more details on costs and what we were charged. I guarantee you will find better service and value out there. Horrible company.

We are finishing a pack out and I want to give a shout out to…read more Josue Santillan, Guillermo C., Miguel C., Julio, Dariel, Ervin, Alex ,Jose Luis and Arnold for their careful and professional packing of all my items!! Well done guys!! MB

Before contracting with this company, get at least one other quote. In my experience, they added…read moreservices I didn't need and overcharged me. When I disputed the extra charges, I was threatened with a lien on my house. They often bill your insurance company directly, so you may not even realize unnecessary services or charges have been added until it's too late. Get a second quote from a different vendor so you can compare scope and pricing and confirm you're not being overcharged. If you do work with them, be prepared to be overcharged -- and if you push back, be prepared for threats to put a lien on your property. It's a frustrating process, and I wanted to warn others before they go through the same thing.

We had a wonderful experience with Eric and his team. Water damage and mold can be so overwhelming…read moreas a home owner, but they made sure we were taken care of every step of the process. His team was respectful, prompt, and worked quickly and efficiently. Would highly recommend them!

I had a small leak around my shower that I was afraid was spreading to the room below, Preferred…read moreRestoration came the same day I called and provided a free inspection. They used their professional equipment and found the leak was small and thankfully not spreading downstairs, and offered to help but also recommended we just find a handyman to patch the shower area for an easier fix! The visit and advice was free of charge! Super cool of them to come out and spend the time to give us an honest evaluation, and faster than any other company we asked.