When my son discovered water damage and mold growth in our upstairs bathroom, I immediately reached…read moreout to Neighborhood Service Restoration and a few other restoration companies here on Yelp. Nathan responded to my message right away and came to my home the very next morning. From the beginning, Nathan was professional, knowledgeable, and, most importantly, very honest about the situation and my options. After meeting with four different restoration experts, I felt the most confident hiring Neighborhood Service Restoration. Nathan has extensive knowledge of the restoration business, having grown up learning the industry through his family, who have been in the business for many years. I trusted that he and his crew knew how to properly remove the mold while also keeping my family's health and safety a top priority. I also really appreciated how thorough he was during his inspection and how patient he was with all of my questions. He took the time to explain the process in detail and gave me a great deal of reassurance during what was a very stressful situation for me. Nathan was able to get me on the schedule quickly, and he and his crew did an excellent job with the removal and cleanup of the mold and water-damaged materials. They were thorough, kept the work area clean and tidy, and completed everything within a reasonable timeframe. I decided to file a claim with my homeowners insurance, and Nathan was an incredible help throughout that process. He understands the insurance process extremely well and truly advocated for me. He negotiated on my behalf with both the insurance adjuster and the independent adjuster who inspected my home, and he made sure I was fairly compensated by my insurance carrier. Without a doubt, I received a significantly larger payout from my insurance carrier with Nathan's help and expertise than I would have received if I'd navigated the process on my own. Having someone knowledgeable in my corner made a huge difference. I've worked with other restoration companies in the past, but the best service I've received has been from Neighborhood Service Restoration. Nathan and his crew were professional, clean, honest, responsive, and incredibly helpful throughout the entire process. They genuinely went above and beyond, and I couldn't be happier with the service I received. A+ service all around! I highly recommend Neighborhood Service Restoration to anyone dealing with water damage, mold, or any restoration project.

Nathan and his team were scheduled to come in the morning for mold remediation, but unfortunately,…read morethey didn't arrive until around 1 PM. Nathan was very apologetic about the delay and his team worked hard to make sure the job was completed by late afternoon. He even offered me $100 off because of the inconvenience, although I ultimately chose to pay the full amount. A few days later, Nathan came back to follow up on the work and investigate further. He suspected that the water damage might extend to the other side of the wall, where we had previously experienced a roof leak. He was right--there was water damage underneath the baseboards/studs in the adjoining bedroom. Nathan sent his team back out a second time to remediate the other room. It was a long and involved process to properly clean and treat the area, but I'm very glad he took the extra time to investigate instead of simply considering the original job finished. Although the initial delay was frustrating, Nathan really made up for it by being thorough, responsive, and committed to making sure the underlying problem was addressed. I'm very happy with the work his team did and appreciate the extra effort they put into making sure our home was properly taken care of. I would recommend Nathan and his team.

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

A family member had a critical situation and a local plumbing company referred us to AssurePro. I…read morereached out to AssurePro and they were quick to respond and came out to provide an estimate for us. When we decided to move forward with them, they worked with our timeline so that plumbers could return to finish what they needed to do in a timely manner. We are very thankful that they stepped in to help us contain a very stressful emergency!

10/10 Recommend 911 Restoration for any residential or business water/mold repair! Shawn Diaz…read morehelped us out on a water damage and mold removal in our kitchen and room walls. He was on time, reliable and professional. They respond promptly for estimations and scheduling and were able to find the source of damage and explain the repair process. Everything turned out great and brand new, there has not been any trace damage or reoccurring mold since the restoration! I am Absolutely referring 911 Restoration for anyone in need of restoration work!

We just found out that Victor who was sub contracted by 911 had done a bad job on our door which…read morewas replaced. When we pointed out that the replaced door needed to be painted to the color scheme it was originally done on the smaller door which they replaced. Victor had completely gone ballistic on us but reluctantly agreed to paint the door. This was to be done and not new thing added to his scope of work. He simply slapped on a single coat of paint, no primer no protection. We are in the process of painting the entire door again as the paint is now peeling and was informed by the team working on it now that the priming and protective coating was never applied. I am really disappointed as I was sure they took pride in their work, which is clearly not the case.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

Larry is very knowledgeable and well mannered person to work with. I enjoy the whole working…read moreprocess and will highly recommend him to all my close friends for mold remediation jobs ! Job is well done!! 5 star service to the team especially to Larry!!

Daniel was absolutely wonderful to work with! He was professional in every detail, kind, honest,…read moreand incredibly thorough with his inspection. He communicated everything clearly and made sure I understood what he found and what needed to be done. Scheduling was easy, and he communicated with me leading up to the appointment. He arrived exactly when he said he would, which I really appreciated. After dealing with so many different people from various companies, I can honestly say that Daniel stands out by far as the best. It's refreshing to work with someone who is knowledgeable, trustworthy, thorough, and genuinely cares about doing a great job. I highly recommend Daniel!

Exceeded Expectations! Second phase of construction project focusing on the bathrooms and updates…read moreturned out beautifully. We are so pleased with the results and I have to add that Johnny and his crew are so professional and put the client first. I was managing this project from 3 hours away and I felt so comfortable knowing that Johnny and Mario were doing great work, selecting top quality fixtures and finishes and making sure that all work was code compliant. They took the stress out of this major remodel so I could focus on my own job- I am a realtor and I've worked with many contractors so I know. I highly recommend Johnny & JB & Sons because they do the best work and his pricing is typical of what I expected to pay for the quality of work he delivers. Johnny started when he promised and his crew finished on time - even though it meant working over the weekends as necessary. They are full service and arranged for a move out thorough cleaning, window washing and carpet cleaning. I trusted Johnny to keep to schedule and I was able to stage, photograph and list the property according to my schedule and the date I promised my sellers. Our new asking price reflects the upgrades and it proves that it does pay to improve your home before you sell it. Thank you JB & Sons!

We hired Johnny and Team to open a wall and add a kitchen island. We found Johnny's pricing to be…read morecompetitive but more importantly he committed to not adding change orders for every little detail. Johnny was patient with us when we changed our minds on project details and approached everything with a mindset of coming up with a solution to make us happy. When we gave constructed feedback, he did not get defensive or argue with us, he just made it right. The final product came up better than we had even hoped it would. Highly recommend JB&Sons for any home improvement project.

Orion and his team were excellent! They provided great service and made sure to advise us of all…read morethe different options that were available. They also made reasonable suggestions. They were very professional and communicative, as was their contractor, Victor. We're very pleased with the work that they did for us and would recommend them.

This location license is cancelled. This location is staffed by the Fountain Valley office also…read more Chris Cruz the GC and Darwin stole 3 items from the home that I am aware of so far. After I caught Chris red handed of not completing the work as described in the contract, trying to pocket over $4000 in the insurance claim, he walked out when I asked he apply this money for a kitchen counter upgrade. Instead he told me the granite would cost another $3200 with the $4000 credit! I have a very small kitchen. When Darwin returned the garage remote he stooped so low as to change the 3rd dip switch so the garage remote wouldn't open the garage door until I corrected it. The owner uses his Diamond Bar license on the contract. Very unscrupulous! They also lied about hiring an engineer to approve the reconstruction of a 3 layer 2 hour fire protection kitchen wall. Per Calif state license general contractor are suppose to pull city permits and they also did not do that! They also will attempt to either reuse demolition material from your home other from other jobs. Your insurance agreement is NEW. When they walk out they will also give you a revised bill with prices 300-400% more than the good faith cost they agreed to with your insurance adjuster. The quality of their work is horrendous! Can't cut a mitre cut, over half of the drywall holes they had to repair due to repair-routing water pipes you could distinctly see the entire rectangles where they attempted to patch, they mis-measured several mortar boards or replacement cabinet base units. And their fix was to inset a floating inch wood piece assuming owner would not see this upon walk though Chris also videoed what he alleged as properly measured and level mortar board. But his team never nailed it down and pre-walkthrough the mis-measured cut is questioned plus still not nailed down as he sends me videos of partial views of one end then a separate view of the opposite end. He simply shifted the wood to make the false claims. If it was done correctly he should have nailed it down the same day! Total fools, thieves and unscrupulous to the bone! Also need to point out that $7000 of the repair was cabinet damaged by ServPro demolition team. So ServPro should have been responsible for those repairs against their insurance and not applied to my AAA insurance claim. And the last text message I received from Chris Cruz was he was losing money on this job he is walking away from. Ask for this lost from your corporate insurance coverage.

We came across Servpro thru our insurance company when a car crashed into our garage.. Great team…read moreover at Servpro. Good customer service by far. All the crew that was here working on our home was great! They did a great job.. Good people are hard to find these days, and trustworthy. Raul and his team did a great job, and quick on repairing our garage wall.

SERVPRO crew came in and completed the job promptly. No hesitation, and they were professional at…read moreall times. Good work!