We had a very underwhelming, near disappointing, visit to Bluefish Grill several years ago and was recommended to give it a try again recently. Definitely wanted to go in with a clean slate, knowing how many things for a restaurant can change in three or four years. I have to downgrade to one star though based on this week's dinner.
I really don't see where there's a quality of food, flavor, friendly service or atmosphere that doesn't register as a fail. We were dining with a few other families (the place holds about 8 or so tables max) and another guy I could tell totally loves this place - it's an understatement to say that I don't get it. I really don't. I honestly feel like Gordon Ramsey's "Kitchen Nightmares" needs to go in and explain to them everything they doing wrong - because where do you start...
Everything we ordered was overcooked, or cooked incorrectly and was not delicious, much less impressive. Let's be specific - the fried calamari was heavily battered and over cooked, the octopus balls were overcooked on the outside and offered an overly hot unidentifiable soup on the inside, and the fish & chips were basically two overcooked large triangles of thin fish and thick breading so the experience was a crunchy, dry thin processed piece of fried something that, whether visibly or by flavor, had no real indication there was fish present inside the deep fried breaded triangle.
Service is beyond blah, it's indifferent. I dont mind the small dive atmosphere whatsoever, but at that point there's actually nothing I can point out of pleasure, value or reward for going here. What a place. Not a single smile, no warm greeting or any sentiment that anyone's glad you're there. No time for you. Just tell me what you want. Despite being a tiny place it does not guarantee your table might be walked by a dozen times while youre obviously ready and waiting to order. It always strikes me when a place is slow to serve you or give you proper attention but quick to bring you your check. I'm glad some people like it enough to keep it in business, but I don't get it. All I see is room for improvement , by which I mean needs for improvement - everywhere. I wish I took pictures of our meal but I didn't want to denigrate or erode the time we were having with a friend of ours. Taking pics of this food would have been too obvious and I really wanted to focus on enjoying our company regardless of the fact that I'm definitely going out again tomorrow night to reset my palate and have a total do-over.
*Update, we did head over to The Flying Pig the next night where we can always count on having a high-quality friendly experience - and great good. The next day was Saturday and we went for dinner at Penny Lane Pub, again where we could count on a delicious meal and a welcoming, friendly environment. At that point I had mostly forgotten the regret I had held over from the second and final time we'll ever give Bluefish Grill a shot. The owner's attitude, of saying "then why do you come back", rather than being curious about what they could do better tells it all. An owner who stubbornly asserts everything's perfect, it's the customer who's the problem I've seen before - and in the long term it doesn't bode well for the business. read more