I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We love our hot tub and cover we got from Valley Hot Spring Spas and BBQs so much, we just had to…read morecome back to create our backyard kitchen oasis!! It started with basic design idea on the back of a napkin and turned into The Most Beautiful outdoor kitchen! Way above our wildest dreams. Jason came to our home with a tape measure and some blue painters tape to turn our napkin vision into some real workable dimensions for a custom build. He gave us a really great deal and reasonable expectations for delivery. We went to the showroom and met with Kaitlyn to pick out tiles and that is where the magic happened. Kaitlyn and my fiancé worked beautifully as a team to select the perfect counter-top, back-splash tiles and some stack-stone accents. They really know their business and products. The delivery team arrived 8 weeks later; meeting the original promise made by Jason. The team was professional and careful as they turned the napkin vision into reality. The next day, Eddy the "palapa guy" came to confirm the dimensions for the palapa roof. A couple days later and our outdoor kitchen was completed. Our outdoor kitchen / bbq island is so much more beautiful than I ever could have hoped. I cannot find words to describe how happy we are. Thank you Jason and Kaitlyn from Valley Hot Springs Spas. And thank you Eddy from PalapaGuy for helping us create our "paradise oasis"!!!!!! If you are shopping for a hot tub or bbq island, look no further! Valley Hot Spring Spas and BBQs is the very best!

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

This place is the best. Top of the line customer service. Bradley and all other employees were so…read morehelpful and knowledgeable. If you need anything pools this is the place to go!

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

I orignally gave them a great score after the job was done. But now, after a a few years, I…read morerescind my review. Concrete job is poor and crumbling apart across entire jobsite after only a couple of years. They will not fix. Will never recommend. Looks good at first, does not stand by their product. Also, blocks falling off facade and falling into the pool constantly. They just do not care. Not happy with the service, they are one and done. Do use them if you want someone to stand behind their work or want quality work.

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

My family loves our grill and we appreciate the free gifts given to us. An updated mini fridge not…read morethe floor model and a free grill cover. Look forward to doing business with you in the future

Bought a new grill Louisiana Grill in June of this year. Grill ignitor failed after only bing used…read moretwice. Called left message. No response. Called back and was told they could not help me and I would have to contact the manufacturer. Called them. Wont send a new ignitor until I remove the panel and check the wiring connections myself. So if your going to buy an expensive grill at this establishment beware that if it fails they have no customer service. Your on your own.

First time staying overnight, and really enjoyed the experience. I recommend staying on the…read moreproperty to really experience this spa. You have access to more pools and mineral water. The room was nice and well equipt. The food at the cafe was very good. The hallways could use a bit more tidying... Vanessa explained the resort well, she was very knowledgeable, friendly and helpful. Very nice experience!

Spent the day at the resort with a couple of friends and had the best time!! The staff was amazing…read moreand helpful throughout our visit and especially want to thank JJ for the most fun, yet relaxing experience during happy hour on the sundeck. He was very kind and knowledgeable about the different kind of clay masks there are and their purposes. Also brought the best vibes with his energy and good taste in music! Would definitely come back again :)

Everyone here is super helpful especially to new pool owners who want to self service their own…read morepool. Highly recommend!

The owner Mike is awesome! Came in with an issue with my barrel nut for water filter pressure…read moreclamp. Leslie's only had the set and it didn't fit. Mike had me bring all the hardware down and spent time making sure what was what. Not only did I need a new barrel nut which I knew and he had IN STOCK, he also realized that I needed to buy a die tap to correct and clean my threads on the bolt assembly itself. He also wrote down exactly what I needed and referred me to Hanks Hardware. I went from an inoperable pool on 4th of July, to an operable one on the 5th. If this place was only open yesterday when I decided to clean my pool filters before the party ‍.

Had a great experience at valley hot springs met kaitlyn…read moreshe was very helpful and informative When she wasn't there jose Answered questions for me also. decided to buy a hot tub and Very happy with it .

The salespeople are amazing. Look for Kaitlyn or Jeff. With the lifter and cover does provide…read moreadditional privacy. That was a nice bonus. Also being able to control it with my phone and heating up the jacuzzi on my way home is a nice added feature.

Carl is the best period. My pool is always clear and clean, and other projects are always passing…read morethe test.

All I can Say if you want it Done right the first time…read moreCarl is your Guy....Can Not say enough about the Company....No referral He was in the neighborhood And ask him to come by To check a problem out That prior pool service was Supposed to fix and he fixed Easily and saved a lot of Money Good Honest people working For Blue Diamond Pool

I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system,…read moreand I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.