if I could give this place 10 stars I would. I have had this pool for 14 years and it's been a headache from the start. It's about 40,000 gallons which is a huge pool. I would have pool people show up and clean it for a month and then just disappear with no warning because they realized what a tremendous amount of work it was to keep it looking good. Since Rick has been taken care of it, it has NEVER looked this good. It's amazing. It's like a different pool. I didn't even realize it could look like this. Rick is knowledgeable and if I didn't know better, I'd think he was a magician . If you want your pool to look like they do on TV or at the resorts, this is the company to go with. Rick is reliable, reasonably priced and has been able to do what, literally, no one else has been able to. read more

PoolSmart - Nothing but crystal clear sparkling water since the day he started. - Pool & Hot Tub Service Near Me - Lake Elsinore, California

Our pool water was due for total replacement. Draining the 17k-gallon pool is not only expensive and risky (plaster may crack and empty pool could float out of place) but also not environmentally friendly. I came across this Puripool Reverse Osmosis pool water recycling process that turns existing pool water to better than what tap water offers. I called all operators offering the Puripool service and PoolSmart had a reasonable price tag and the earliest availability despite being outside their normal service area. Rick was very responsive at the get go during my evaluation phase, up until after I gave him my business and he completed the job. My pool water is now as good as new and I will recycle my pool water again between 3 to 5 years when it's due in a heartbeat. I highly recommend Rick and PoolSmart for this type of service. read more

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Rick is a great guy! Super polite, so knowledgeable, and always helpful. PoolSmart has been maintaining our pool for the last five years and we are so fortunate to know Rick! He responds to any issue quickly no matter if it's something simple or a big deal like replacing your filter pump and piping. I would recommend PoolSmart to anyone looking for help with their pool. read more

We were having a terrible problem with the quality of our pool water, causing calcium to literally embed in our plaster. We started with a calcium level of 800, and it's now at 50! I love the idea that we are not wasting water by draining and replacing it. As for the company, I wish all contractors were like Rick! He's professional and communicative. He showed up on time, even texting when he was 15 minutes out! I appreciate that he even took the time to go around my grass areas with the hoses so my grass wouldn't burn. I highly recommend this company and will tell all my friends, family and neighbors. I am putting Pool Smart on my calendar as a part of our pool maintenance! read more

Amazing pool service. I highly recommend this company. My husband met Rick and was very polite and lots of knowledgeable feedback. We will definitely stay with this company. I've gone through a few pool service companies and this company is far the best. Thank you so much PoolSmart! LGehrki read more

I sent out a request for a quote to replace our pool heater. Rick was quick to reply. He came to our residence to reaffirm his quote. I asked him to email me his bid. He did that as well. He was very proficient in the first stage of replacing our heater. I would highly recommend him. Thank you Rick! read more

Rick has been maintaining our pool, and along the way also fixing issues that our original contractor could not. He has impressed me as one of the smartest pool guys I've ever met, as well as the nicest and easiest to deal with as well. read more

I haven't actually had any work done by this business... but, I asked for a quote... I was answered almost immediately, they are unable to service my spa, yet they sent me the information I needed to get it started on my own. Thank you! read more

Reverse Osmosis Recycling!!! YES!!! I just moved into the area was told the water in the pool at my new home was really bad... "dead" they called it. We were told we had no choice but to drain and refill which had me concerned. I spoke to the water company to find out if this was even possible with the water restrictions and how i'd have to fill 1/2 of the pool before the meter was read and 1/2 after it was read or I'd probably go over my water allowance which would be very expensive. I also was worried about my pool "popping" - don't google that because it'll make you so paranoid. It was turning into a total nightmare of how the heck am I going to do this and the multiple days i'd have to coordinate everything to make it happen. Not long before I was about to undertake this certain misery I came across a Facebook post about this and it brought some hope. I did some research and called and spoke to Rick. I literally can't tell you how happy I am that I did that! He was able to come out within a matter of days to recycle our horrible water and made my life so much easier. He was friendly and answered probably 100 questions I had... even some about my pool equipment that I wasn't sure how to use. He's so kind and patient... great with my dogs too! He had good communication, was on time to set up and to unhook it. He hooked up his trailer with it's own power source and ran a couple hoses inside my pool (an intake and a return), set it all up and was done fairly quickly before leaving. The trailer has it's own wifi I guess and transmits real-time data to him so he can make adjustments during the day while gone, etc. Really neat technology in my opinion. The trailer ran from about noon through about 6 a.m. the next morning (18 hours). Usually it takes less than that from what I understand but our pool water was seriously the worst! It wasn't green but was off the charts for most everything. Because I felt unsure before doing this I had my water analyzed by another company before and after. Rick also did a before and after pool water analysis just so you know. I was happy to find that he was honest and my outside source detailed analysis showed amazing results... better than tap water (exactly as Rick had told us). I'm excited that this new technology and Rick literally made my life so simple. He turned a big daunting task into almost nothing. I have so much going on anymore and he lifted a huge burden from me and I'm happy to let everyone know that this is legit! RECYCLE YOUR WATER!!! It's better than tap water anyways! It cost, what I calculate, to be about the same as if I had refilled... maybe even a little less. But what it saved me in headaches and migraine medicines was priceless. ;) I'm a huge fan now and will always do this. Plus, as an additional thought, since the water level of the pool never changes it also helps keep the plaster good by not letting it dry out while emptying and refilling. It also can prevent pool popping (don't google that... seriously! haha). Most of all it saved a hugeeee amount of water, and here in California it's such a precious resource. My pool water is so sparkly and soft and amazing now!!! I didn't notice how dull it was before. Yuck! We tested our pool water a bit ago after adding in some chlorine and a little bicarbonate as needed, and everything is perfect! In all fairness, as the brine discharges it's replenished by your own tap water so there is about a 15% water usage on your end. Thank you Rick! We will call you back in a few years and do this again. I've even posted on my Facebook and lots of people were interested and asking questions. It's a great technology and I appreciate all your kindness and knowledge. read more

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Fast response to our pool service request, excellent job, we are happy we found Rick.

They did a great job! Fixed my algae infested pool and cleaned my water within a few days! They were out everyday cleaning until it was gone! They did more than I thought they were going to do. I would definitely recommend them instead of draining your pool. Save yourself the money and possible damage! read more

I have had an inground swimming pool for 15 years and have tried various pool services none of which were satisfactory. However, for the last two years PoolSmart has been my pool service. They do an excellent job, they come every week and the pool always looks clear and clean. They can also do repairs and other services at a very reasonable price.Highly recommended! read more

Excellent Pool Service Company!! Have had them for years and are always friendly and go out of their way to help when anything needs fixing. They now do Reverse Osmosis as an alternative to replacing the water and the system is amazing. Our pool water is like swimming in fresh bottled water now. I highly recommend their services!! read more

Poolsmart lied to us and it ended up costing us money. We do no recommend Poolsmart as your first option when looking for a pool company.

Rick didn't service my area, but was very quick to respond to my request, which I've learned is rare in the pool service industry.

Rick has been servicing our pool for over a year now since it was completed in August 2015. They are always consistent each and every week. Very professional and friendly. He is always prompt whenever there has been a question or warranty issue. I highly recommend Pool Smart! read more

We recently built a pool and have been using PoolSmart for a few months now and I am so pleased with their service. They have been reliable and keep the pool sparkling. I feel confident knowing our pool is in good hands with PoolSmart. I would highly recommend them. read more

Rick is awesome! He came out to my house to try and fix our pool pump. Turns out. Aside from the O rings being too small sone of the areas where the rings went were warped from the pump heating up due to - possible - lack of water running through it. I had already ordered replacement parts from the manufacturer but Rick did the best he could and for that I am grateful! Now, if only you maintained above ground pools . I really enjoyed talking with you! read more

I have used other Pool company's and since I have been using Pool Smart for several years now I have received the best service and reliable. The owner is always available to resolve the problem and make the necessary repairs at minimal cost. I would recommend Pool Smart to anyone that needs pool services you wont be disappointed. read more

Pool Smart has serviced my pool for more than eight years. They also serviced a rental house that I owned. Their service is reliable and thorough. If you have a special request or an emergency, Pool Smart responds immediately. My pool is sparkling clean at all times. I've had pools for the last 20 plus years and have never found a pool service that is comparable to Pool Smart. They are the best! read more