I called to inquire about Service A and Zareh ("Z") said it shouldn't take more than 60-90 minutes to complete. He offered to do it the day I called (Saturday) or the following Monday morning. When I arrived, I opted to stay in his waiting room and was surprised he was done in half the promised time! I wouldn't expect this to be the case all of the time but very much appreciated his efforts. If you call ahead, he will give a good idea when to bring your MBZ in for service. Thanks again Z and will see you next time! read more

Went for a rear brakes change. 4 weeks ago. IT STARTED TO SQUEAK THE NEXT DAY after the break change. I told him, he said bring it back, I Took it back to get fixed, and then the next day it still makes noise. LOUD SQUEAKING NOISE. Does not return calls. TYPICAL LIAR CAR MECHANIC. read more

Great experience. Z is very attentive and patient and he knows Mercedes. I'd had other mechanics tell me what work I would eventually need, and Z diagnosed these same items in moments. It was a major service, but very reasonably priced when doing an online comparison. Additionally, he corrected a couple other problems I had and now my diagnostic computer is working accurately -- something I haven't had in years. I will definitely rely upon Blue Star for my future Mercedes needs. read more

Excellent! I brought my car in for an oil change and it was finished up fast and i was on my way. Even checked my tires and fluids and was super kind and caring great customer service. If you're looking for a new shop this one will be a great choice! read more

There is not many people that I trust with my car. I was recommended from my mechanic ( which is in my favorite collections too) to blue star for An Ignition situation. They helped me quickly efficiently and for a very good rate. I can tell He really knows his stuff. he explained it to me so that I would understand which is always great. I felt he was very honest because he could have changed a lot parts but, he did the honest thing to make it work. i had my car back fast. no long waiting period. i know this location has been there for many years because i have passed him daily from my job. I highly recommend this Certified Dealer repair. i will go back as needed for sure. thanks again blue star read more

Blue Star Auto Care - Auto Repair Near Me - Burbank, California

In the world of auto mechanics.....one of the hardest things to find in the industry..... Is a mechanic that's HONEST, reliable, professional, hard working, prompt, quick to diagnose perfectly, kind & understanding and super humbled. I've been looking for a mechanic with all these traits for years.... and YEARS! So I must share with ALL of you that are looking for that great mechanic! YOU have found the best auto shop with the best mechanic HERE! 100% ! Z! I only do a yelp review when I know that it's well deserved in hopes that my review helps others trust and feel confident that this is a reputable place. Thank you Z for being such an awesome human and an amazingly honest & professional mechanic ! 5 STARS ABSOLUTELY!! read more

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Honest, professional and very reasonable costing. "Z" is a very humble man and knows what he's doing. I'll be servicing my 2010 G wagon for as long as I can. I highly recommended this shop! read more

I can't even begin to tell you how amazing this place is. Zareh (who goes by Z) is such a pleasure to work with. He's a master Mercedes mechanic and can literally do it all. I have a C43 and have had several very odd issues that he was able to work out without a hitch. Trust is everything when it comes to mechanics. I have a decent level of knowledge so I'm usually pretty aware when someone is trying to pull the wool over my eyes. That said, Zareh is as honest as they come. I'm also someone who tends to, let's just say, overcommunicate with vendors regarding my car - ie I'm a huge pain in the ass. Zareh never once lost his patience with me after several phone calls in a row. In fact, he was quite the opposite. He always made me feel at ease and never made me feel stupid for asking whatever questions I had. Long story short, if you have a Mercedes and don't want to severely overpay for your services at the dealership, do yourself a favor and go to this man. I guarantee you will not be disappointed. Consider him for all your service needs as well - from breaks to oil changes. Thanks, Zareh! read more

Z is the BEST!! As a former Mercedes certified technician. He is very knowledgeable and knows what to do. He's also a great person, honest, reliable and more than reasonable. From personal experience, I HIGHLY recommend him. read more

Update: Recently got my top hydraulic cylinder changed on my convertible and Z did an amazing job. Having no issues putting my soft top down/up. Continues to be reasonable on pricing. Thanks Z! read more

Blue Star Auto Care - Auto Repair Near Me - Burbank, California

Blue Star is completely cool and I appreciate the time that Z (auto mechanic) takes to explain things. I took my 08 CLK350 for service and also for diagnosis. Z informed me that we will work together in providing quality care so I can stay on the road! I appreciate that. Brandon Larkins read more

Thank you Z! I found Z and his shop "Blue Star Mercedes" Just in time, when I needed help! I had just gotten a quote from a dealership on my car that would have cost me half of what I had paid for the car. Z took the car and did it for a third of what the dealership had quoted me. The car runs great, and I am very happy with the work. Z is extremely knowledgeable and a great guy to deal with. If you don't want to be robbed blind by dealerships and want one of the last honest mechanics left in the city, do yourself a favor and take your car to Blue Star. Highly recommended. read more

I had a prepurchase inspection done for a Mercedes I was interested in buying being sold by MDK International. I'm in Arizona so as long as the inspection checked out, the car looked clean and I was going to make the 6 hour drive to get it. The gentlemen who handled the inspection was very nice and given the Yelp reviews, I figured was reputable. He did the inspection, told me about several minor mechanical issues he found but nothing major and when I asked if he thought the car was a good buy, he said yes which sealed my decision to drive 6 hours to Burbank. Now, let's be clear - this was a mechanical inspection only, not on paint/body but I made the point that I'd be making a long road trip several times. Long story short, I arrive to see the car and it had clearly been in a front end impact; panel gaps where way off, tabs on the fender and headlight were superglued (!). Yet there was no mention of that in the $150 inspection. So again, this gentlemen was very nice and I understand it was only a mechanical inspection but there's no way that he wouldn't have noticed this and could've easily given me fair warning and I ended up wasting an absolute ton of time and also the money on the inspection to end up declining to buy the car. In conclusion, get your pre-purchase inspection elsewhere. read more

I had routine maintenance due on my Mercedes but didn't want to pay the over $500 that the dealership was going to charge. Z worked at Mercedes dealerships for years and knows exactly what he's doing. He did all of the requirements at a fraction of the cost. He's fast and reliable and honest. I will continue to bring any Mercedes I have to Z! read more

Zareh is the only person I would trust my Mercedes with. First of all, he's an extremely kind and genuine person which makes the experience all the more pleasant. I went in for maintenance service and we discovered along the way that my engine mount needed to be replaced. Which made sense given the mileage. Z gave me an honest assessment of my car and offered to fix it for a very fair price. Not gonna find better anywhere else. Will be a lifelong customer. He even returned my car beautifully washed. If you need repairs or maintenance this is the place to go. First class service by a first class person. Thanks Z! -Liam read more

I needed a new Mercedes key battery, as the new ones only last about 8 months now, so I decided to stop by Blue Star and see if they had any in stock. Zareh, who I think is the owner, was so sweet and helpful. He took my key and changed the battery in under two minutes AND at no charge. That was such a nice gesture! I am due for a service soon and I will definitely be bringing my car here to get it done. I love helping local businesses, especially ones where the owners/staff are honest and helpful. This definitely seems like that kind of place. Thanks again, Zareh! read more

Blue Star is absolutely the real deal. I have a 2006 C230. Z is an honest man. He took care of my car about 2 years ago and it was a great experience, reasonable price. I live kind of far from the shop so I get routine maintenance from another shop closer by home. I was told about six months ago that my car needs a new transmission. Something just did not sound right so I took it to Z. He fixed it. Again. No need for new transmission. Knock on wood, car has been running great. Even though I have to drive a little farther, you bet I am having my car serviced only by Z from now on. read more

Zareh is Amazing my first time finding a Mercedes Mechanic that knows everything about the car without having to search the internet. He went above and beyond for the service that I went in for, he checked all my fluids topped off all the ones that were low for no extra cost. Checked my brakes made sure everything was save and even added air in my tires.. I literally went in for just an oil change and came out with a full service. I would recommend this shop to anyone very honest and fair pricing. read more

A friend of mine recommended "Blue Star Auto" when my wife's car had an oil leakage for several month, she had taken her car to several mechanics and they had told her that a specific pipe and valve had to be changed. She had everything changed with a different mechanic, yet the leakage would start a few weeks later. When my wife took her car to "Blue Star Auto Care", Hamlet kindly listened to all the steps she had taken to fix the problem and the parts that had been changed. In addition she had explained to Hamlet that the car needed an oil change due to all the leakage as well. When she picked up the car later on the same day, Hamlet took the time to explain everything to her in detail and asked her to follow up with him in 2-weeks to make sure there were no further challenges. The car has been running smoothly since then. What she appreciated about Hamlet was his direct approach, transparency and taking the time to listen and explain. Since my wife works, Saturday's are the only convenient day to take the car to the shop. She was grateful that the shop had flexible hours with professional customer service. Expertise, affordable / competitive pricing, transparency, honesty and a great customer service! read more

This place was great. Thorough job, well done, nice people. I recommend them especially before you go and pay dealership prices.

So far I am impressed with Zareh and the shop's cleanliness. Fair price and will update after I pick up my car

I have found my new Mercedes service center!!!! Took my 2018 GLC 300 in for service at Blue Star after reading all the great reviews on Yelp. Zareh the owner was great! He is super knowledgeable, trustworthy and takes excellent care of his customers! I will not be taking my MBZ anywhere else but To Blue Star motors. Excellent service, fair prices and confidence knowing the work is done to the highest standards. Thank you Zareh!!! See you in another 10k miles!!!! read more

I took my Mercedes c230 Kompressor Sport to several places nearby and no one gave me the right diagnosis on the funny noise coming from under my car. The dealer even wanted to charge me $80 just to look at it and make a diagnosis! One place told me it was the right front lower control arm ($850 with labor). Another place told me i needed new shocks and that the tie rod was broken. Turns out it was the flex disc and the car was unsafe to drive and I could have died! Not only did Zareh give me the right diagnosis, he didn't overcharge me for the part (which was original). His service was reasonable and very fast too! I liked him so much, I brought it back for more work and will continue to be a customer for life. The other work was for a check engine light and he told me that if it came back on EVER, to just bring it back in. The light did come back on the next day, so I brought it back in the following week and he fixed it (again) for no additional fee. If you want honest, knowledgeable and thorough for your Mercedes mechanic, go see Zareh at Blue Star. As a single woman who feels like she needs a shower every time I have to deal with a car salesman or car mechanics, I'm so grateful that I found Zareh. He's honest and he's a certified Mercedes guy, so I really trust him. A++++ read more

I've always taken my 2008 C300 to my dealership for all my services. After a couple bad experiences, I finally decided to take it elsewhere. I found Blue Star Auto Care here on yelp and decided to get all my major repairs done. I knew what all the parts I needed replaced from a suggested repair list from my last dealer service. Reached out to Zee and the price was more than half the cost of the dealership and so I had everything replaced. Being a 2008 with 111,500+ miles on it, I expected to get a call saying to replace a lot of other things. I'm glad he didn't try to sell me on other stuff I simply didn't need and told it like it was. Definitely coming back here for all my services now. read more

Zareh is the BEST!! This is the place you want to get your Mercedes worked on- fair, great service, great vibe, and a very clean shop- Zerah KNOWS Mercedes so well, his attention to detail and honesty is 100%. I feel lucky to have Zareh, it makes owning a car such as a Mercedes a great experience as I know my car will always be running perfectly in Zerah's care. This is the shop you want to go to for all of your Mercedes needs- you will not find a better, more fair, and nicer shop in the whole city- Zerah is your guy! Happy to have this shop- great great service. You will be happy you brought your car to this excellent mechanic and great guy. read more

Great service and great people! Zareh (AKA "Z") and the team really took care of me. I needed a shifter for my 2005 MB c240 4-matic. I was worried that my transmission was going bad. Z checked it out and assured me that it was only my shifter (demonstrates honesty). He had it ready the next day. Within that time he was also able to fix my A/C and steering wheel. Initially he thought a part was needed for my steering wheel but after he checked it out, he was able to fix it without ordering the part, saving me money (more honesty). It was my first time visiting, but definitely won't be my last. That's my shop 'til the wheels fall off (literally). Again, very honest, friendly, prompt, courteous, professional. My daughter and I were offered cold drinks (water, juice) and even a ride home after we dropped the car off. Oh and by the way, when I picked up my car, they had washed it. I totally didn't expect that. I highly recommend Blue Star Auto Care. Very affordable and an all around satisfying experience! read more

I've been going here for years. Zareh is the best guy to work on Mercedes. He is honest, diagnoses the right part and an overall great guy to work with. If I could give him more than 5 stars I would. read more

Very good service. Z found the reason for the electrical problems that my car was having and repaired them. He was very easy to work with and answered all of my questions politely. read more

I saw the reviews and they are on point. Came in for an oil change. Z was professional, courteous, and fast. He does the extra to build customer relationships. GREAT service!!! Get your Benz done here. read more

Blue Star Auto Care - Corner of Victory and Palm. - Auto Repair Near Me - Burbank, California

Excellent auto service! Zareh is a consummate professional whose sterling reputation needs no recommendation. He is brilliant at diagnosing and repairing Mercedes, yet humble. For me, though, the thing that stands out most about Zareh is that he is honest; I trust him deeply and I will continue to give him--and only him--my business. I called a Mercedes dealership, and one week later am still waiting for a call back. Zareh called me back quickly and repaired my car quickly. Pricing is affordable, Zareh is very professional, responsive, and helpful. I highly recommend Blue Star Auto Care! read more

I came here on two separate occasions and for both times, Z was very friendly and accommodating. The first time was for a nail in my tire. I did not have an appointment and came in hoping he could fix it. He knew I was in a hurry, so he put down what he was doing, and fixed the tire within minutes! The second time was for a Service B for my Mercedes CLA250. I did not want to spend a fortune at the Benz dealer, and I knew Z was good people, so I set up an appointment with him. He was able to finish it within an hour! Will be coming back here for future service needs. Definitely will recommend! read more

Super efficient service.Resolved my issue right away when other mechanics could not. Very nice personality and he shows real concern for customer's best interest. A triple diamond star specialist for sure. read more

I have an older E350 with 125,000 miles and it runs like a top due to Blue Star. Much more reasonable than Keyes and never, Ever had a problem with any of the work they have done- large or small. The car is always finished on time and they are very nice and polite. The shop is always clean And so is my car when I pick it up!! Can't recommend this business more highly! read more

Knowledgeable, honest and straight to the point. Would recommend to all Mercedes owners.

Damn Yelp! Spot on! Z is awesome and treated me and my MB like family. Top notch work. Half the price of the dealer. Highly recommend.

I needed to get my vehicle repaired within a day and Z was able to get me a quote for all the repair work and maintenance within a few minutes of my call. I was able to drop off my car the same day and pick it up the very next day. Z was super helpful and fixed the car up in a jiffy. read more

Zareh was so helpful and pleasant. Ed was also very helpful over the phone with pricing. Definitely be back if need be.

Blue Star helped me right away with an appointment, and fixed my car right away! They are kind and professional with specific talent in fixing Mercedes read more

excellent service! pricing is reasonable. Zareh is very honest. I'll definitely go back.

I was looking for a good , honest and knowledgeable mechanic to take my 2014 Mercedes to get it's routine service. I was not disappointed, very fast, clean, polite, and great prices. I took my car to Mercedes dealership regarding an issue with the A/C and they told me to turn my heat on once in a while to get rid of this musty order. What a joke, I took my car to Zare and he immediately knew exactly what to do with the problem and BOOM! Was fixed !!!.... YUP! There you go.... there's your answer if your thinking of bringing your car here. You won't be disappointed. read more