The process of selling my mother's inherited RV soon as she passed was a very emotional process…read more The employees at RV land were exceptional. Stu, Jason, Damon, and others were professional, communicative, friendly, and went above and beyond to make this sales experience the best it could be. I highly recommend RV land for both sales and service.

Stu (sales) , Josh and Chris (service) were all fantastic. I just got back from my first trip…read morewith my new Micro Winnie and had several questions. Chris was very patient with me and shared several tips. It was my first solo RV trip so things got a little questionable. They offered to put my rig in my storage spot as it was partially blocked and knew I was new at towing something this size. HIGHLY RECOMMEND this place and the staff....

DO NOT RENT AN RV FROM THEM! This company is the absolute worst! They should have never let our RV…read moreon the road. Two of the windows on the RV literally fell onto the roadway which we were traveling. They tried to blame us for the windows falling out!!! WTF Below is the full list of issues we had with the RV: - When we left Austin the glass window fell out on bedroom window onto the roadway - On our way back to Austin, we lost a second window on the dining slide out onto the roadway - Air conditioner not working in main room, E4 error code - 24/7 support not available, voicemail box full. - Roadside assistance said they couldn't help us with any of the problems - 7' broken wood board on slideout, fell and almost hit daughter in the head - The gauge on the freshwater tank doesn't work so can't tell if there's any water or not. Only discovered on the 3rd day the tank was full of water - Water fill hose leaking at connection, spraying water all over. We couldn't use the camp site water because of issue. - Hot water doesn't work on kitchen faucet - Back up camera not working - Various windows/mechanisms broken and taped on outside with shipping tape - Broken screen door handle - No key for outside storage locks - Leg on Queen bed is loose/broken - Door on bedroom doesn't stay closed or latch - Window shade in bedroom is broken - Right rear view mirror very loose - Kitchen drawers won't stay set - Slide out panel controls are reverse - Check engine light was on the whole trip. I called immediately after picking up the RV and was told it had to do with the catalytic converter

We rent an RV every year for the F1 race in Austin. This year we decided to save on time and gas,…read moreso we drove our personal vehicle down from Michigan. I booked months in advance without any issue. I called and check in a few time over the few months the customer service was great. RV was clean and everything work as expected. I asked for an early pick up it was not problem. Over all I would rent again next year. Best way to experience the race weekend.

Buyer beware this company is a scam. My husband and I booked an RV rental over Memorial Day…read moreweekend. All communication was great prior to our rental and the only red flag was we had not seen many online reviews. But the couple seemed nice and had prompt email responses.. that is until it was time for us to receive our $400 refund. Mind you - our three night rental was about $600 so that extra $400 added to their profit margin significantly. We picked up the RV on May 22nd and returned it the evening of May 26th (we paid an extra night fee for the evening return). Upon picking it up we noticed a couple of things that were not 100% but since they had been pleasant we didn't make a big deal about it. Some food scraps had been overlooked and an ant village had moved in as well as the black water had not been pumped and was at over half full. My husband verified that the black water was half full with the owner but we didn't think it was that big of a deal. Apparently it was because we had to use the camp port-o-potties after the first morning. Also, two fuses were incorrect on the RV and had to make a special trip to replace them. But overall not a huge deal. We returned the RV completely cleaned and vacuumed the evening of the 26th and Sandy Life let me know the refund would take a few days to process. On May 29th, I emailed Sandy Life for initial follow up on deposit refund. Their contract notes the refund must be returned within 14 days of rental. No response. So I texted on June 2nd for follow up and received a text stating the full deposit would be completed June 3rd and allow 5-7 days for processing. On June 16th, I emailed Sandy Life that I had not received the full deposit refund guaranteed on June 2nd. I received an email later that day that their inspector found floor damage and that a door lock was broke and we would only be getting a "partial refund." Please note that their inspector did not come to inspect the RV for over two weeks after we returned it. When my husband and I dropped off the RV we asked Sandy Life to do a walk through at that time and they refused. We returned the RV clean and in full working order with working locks. I emailed Sandy Life explaining this and asking why am I just now finding out about this at 23 days post-rental. I also asked how did I know they did not rent the RV out within that time and are charging me for damages (they had told me prior to rental that the RV was rented the day after our return) or that the RV wasn't broken into at their outside storage area. I also requested photos of the damages and a receipt for the locksmith. I never received a follow up email after this. I emailed again on June 20th stating I would like to resolve this issue and cited they are breaking their own contract time line and also did not rent out the RV as agreed upon (black water half full, blown fuses, ant infestation). I again requested photos and receipts and again, NO RESPONSE. On June 26th, I emailed Sandy Life stating that I would be filing a complaint with the BBB the following Monday and was astonished at their lack of business ethic. Still NO RESPONSE. On June 27th I used my husband's cell phone to call Sandy Life as they had not picked up for my cell number the last 4 times I had called them. And what do you know.. they pick up. I explained who I was and Sandy Life told me they were only giving me half of my deposit ($200) and again refused to provide proof of damages or receipts. I told her I felt totally taken advantage of, that they were scamming my family and that I did not understand WHY they would not provide proof of damages. She got upset at this, said they were not scammers and hung up on me. I'm sorry but given this situation and total lack of communication what would you think? And if they did intend on refunding $200 then why had they not done so yet? At this point it had been 33 days since we returned the RV, not to mention THEIR contract stated the refund would be processed within 14 days! When I tried to call her back about 30 minutes later she had blocked both my husband's and my cell phone numbers. Seriously, that is the customer service they give? Not responding to texts, calls and emails then BLOCKING my number? I have not attempted to call them again as it is obvious I am getting nowhere. Sandy Life emailed me that night stating they would refund the deposit but currently I have only received $100. I replied asking for an ETA of the full refund but what do you know... still haven't heard anything back. What a SURPRISE! So buyer beware- this company doubles their profits by refusing to refund deposits and breaking their own contract. They are SCAMMERS that present like a family business. Very disappointing. I have since filed reports with the BBB, Austin KVUE Defenders investigators, and KXAN Report It. Please message me if you have had similar experiences with Sandy Life as I am tracking this with my attorney.

You cannot beat the prices they have to offer. The trailers are awesome and are super nice. We will…read morealways rent from sandy life rv they are the best.

This will be my initial review. So far our experience has been stellar with Enrique as our sales…read moreperson. If you go there definitely ask for him! From start to finish he has been amazing. Taken care of everything, answered every phone call and text and without a doubt has gone above and beyond! The Sales manager and Finance have also been amazing and we were taken very good care of! We have our walk thru today. I expect Wade will do an amazing job. If anything changes with service requests etc as it seems that's where most issues in the reviews have been I will update my review. But for now we are Happy with them!

Camper Clinic II, now Airstream of Austin, installed a new Dexter Axle on my '69 Airstream Safari…read morein 2017. Sometime in the interim, the axle got bent and Dexter is replacing it under warranty (a great company!). BUT when I went to make an appointment to get the new axle installed at Airstream of Austin, I was told "Sorry, but we don't work on Airstreams older than 10 years." Give me a break! If they are well maintained, Airstreams last forever. Not so the service. At least at Airstream of Austin. Very disappointing.

A+ rating all around for Crestview RV in Buda Texas!…read more I have an older friend who currently lives in her older travel trailer with her pup. She called me on a Friday and asked if I would go with her to pick up a used 2018 trailer in Dallas, to replace her 2012 problematic current home. After hearing that a Dallas dealer was clearly trying to take advantage of her by charging $2500 over their listed used price because she had her own financing, I said let's look here locally for an honest dealer and a much better new home. I was aware of Crestview RV in Buda, along with another RV dealer. I had made contact with the competitor in Buda, and my friend with Crestview RV and consultant John Giguere. We started our day on Saturday at the competitor who had emailed me several Toy Hauler units, (what my friend wanted) "to come look at" but when we arrived found they were not even in their Buda branch, but many hours away, which was deceptive. After a few hours there, getting a pushy used car vibe from managers and being shown less than ideal units (as the ones sent me were not in there stock), we then went to Crestview RV across the freeway, and we are VERY glad we did! From sweet Courtney at the front desk, to our ZERO pressure and super knowledgeable consultant, John Giguere, all the way to our tech Mark, who ultimately did our thorough and very informational and complete walkthrough, we received honest and very helpful information and guidance. We literally went from looking at a very used 8 year old unit at another dealer where they used intimidation and pressure, to going to peaceful zero pressure and sincere guidance at Crestview RV in Buda. John looked for the best match to my friends needs, not pushing something just to get a sale. John helped us find a beautiful well-built Jayco 265TH at Crestview RV brand new on clearance for only 1K more than the other dealers very used unit! Not only was it very well built, beautiful, fiberglass sided and brand new, but it came with industry leading warranties to further protect my friends investment in her full time living forever home! John also gave me suggestions to be able to get 5k more than what other dealers offered for her used RV, as with a little work on it that I can do, it will be a perfect Texas Deer Lease trailer! As an advocate to many, it was refreshing to have such a helpful, professional and honest experience from Crestview RV in Buda, for my good friend and her pup in need of a beautiful new home! I can offer the highest of recommendations for you to go to Crestview RV in Buda and get all your RV needs met!. I am grateful we connected with consultant John Giguere, who helped us in so many ways, and that we had an incredibly helpful and thorough walk through with RV Tech, Mark! I went literally from a novice with zero RV knowledge, to understanding the solid construction of Jayco RV's due to John taking the time to teach me, and fully understanding all systems of my friends new RV including properly hitching, and using all systems and features on a Toy Hauler thanks to RV Tech Mark! When my wife and I are ready for our first RV in the next year or two, without a doubt Crestview RV in Buda will be our only stop!

Sara was awesome! Service team did a great job prepping our new RV and educating us on set up and…read moremaintenance. We did a lot of searching before came here- San Antonio, Austin, New Braunfels. Their inventory, prices, and services were on point. Save yourself time and just come here first if you are looking for a new or used RV.

This was our second sale with Cripple Creek, and we will do more!…read moreThe whole experience was easy and very positive. Our rig was clean and ready to go when we brought it in, but Darrell did his normal professional inspection getting things perfect for the next owner. The paperwork was minimal to get things processed and they worked hard to find a qualified buyer. Great dealing with honest caring folks!

We recently purchased a camper from Lori and Darrell at Cripple Creek RV. Our experience was 5…read morestars from start to finish! Knowing that they are a small business we called ahead of time to schedule an appointment to view the camper we found through a third party listing. They responded almost immediately and remained very easy to get ahold of through the entire experience. They stayed a bit after hours for us to view the camper, answered all our questions, and - part of what we enjoyed the most - applied absolutely NO pressure to purchase whatsoever! Not once did we ever feel like we were being talked into a purchase. They wanted us to do what was best for our family and it was obvious! We agreed to purchase the camper on a handshake and let them know we would have to get some business in order. A couple of weeks later once all business was handled on our end we showed up for our scheduled final walk through and Darrell talked my husband and I through every inch of the camper as requested. He even generously helped my husband install a goose box attachment for no additional charge. We can't speak highly enough about Cripple Creek RV and, while we don't plan on selling or purchasing another RV anytime soon, we hope to return when the time comes. Thank you, Lori and Darrell!

I absolutely love the staff at San Antonio RV's in Seguin Texas…read more No pressure, they are down to earth and make you feel like family instead of a number or figure. I can't wait to pick up my travel trailer and move forward with my fiance and life. Also, shout out to Mr. Gary for making the buying experience easy and no pressure. God bless y'all. -Amber

Recently went by Seguin store looking for an RV part. Barb was very helpful and explained which…read morepart I needed and the dimensions that I should order.

Anytime there's an RV show, I'm going to have a great time. If you have an RV, you're always…read morelooking for your next one. So we checked out the annual show in San Antonio. Two vehicles you can think about: Newmar Dutch Star - all you ever wanted in a motor coach. Literally. My wife was outraged with the fact it didn't have a fireplace. The salesman said "the floor is heated." "Problem" solved, ha ha. By the way, the salesman wasn't doing anything. He didn't have to. I sat down in the recliner and had no desire to move. That vehicle is nicer than most people's homes, which it should be for the significant price. Then there's the Grand Design 380FL. The roof - the Blue Compass salesperson let us hit a sample of the roof with a hammer. It did no damage. It has a lifetime warranty on an RV roof. Let that sink in. It's a great, great vehicle with tons of space and a marvelous front living room. It costs - about as much as you'd expect. A really nice 5th wheel. My wife wanted it but getting a truck for it would cost me almost as much as the 5th wheel. This is not a major RV show - the Florida SuperSale is going on this week & I'm sure the Austin show is coming soon. It is good enough and I dont have to go far to see premium vehicles.

Awesome show! They had a TON of trailers and RVs on display. I was initially concerned that there…read morewould be a butt load of sales guys, but it wasn't really that bad. It was nice to check out the different motor homes and daydream a bit.

Had some repairs done on my rv and Tori in service was very helpful and did a great job helping…read moreme...service technicians did a great job...I was totally satisfied with everything

All I can do is say do your homework. Camping world is very unprofessional, does not provide good…read morequality service as is expected once you buy your RV. Their staff is unqualified. Once you buy your RV, good luck. I hope and nothing happens to your RV, because you will be at their mercy to even answer a telephone. When Brooklyn, a service advisor, finally returned my call, after a whole day, she mistook my information and was telling me I had Parts pending. When my RV is sitting at home. I advised her I had no knowledge of what she was talking about and she insisted I was someone that she was addressing for a parts problem, when all along her information was incorrect. As I called, to follow up, AJ answers the phone randomly and offers to take a message. On another attempt to reach Brooklyn, AJ forward to my call to Servando, a sales rep who also states, I will look into this, speak to Brooklyn and call you back, also a failed response. After another failed attempt to speak to Brooklyn, I asked to speak to Mr. Turner, the manager. Also, with a failed attempt and no callback. I would highly recommend to look at the reviews prior to any purchases made here, as I should've done! Camping World, you need to do better and be more attentive to your customers and their RV camping needs. When it comes to purchasing a new RV, at this location, I would highly recommend reconsidering.