These folks know how to run a business. They were always available for questions, even the ones…read morethey likely went over when checking out there 32 ft. Lux RV. We had a great time traveling to see family and were able to host family over for cards and games. The RV was meticulous and came equipped with everything we requested. This was a tester for our family, we were unsure if we wanted to buy an RV this year or not. Well, these guys made it so easy we will be RV more often, but why buy when these guys make it a breeze. No need to store, clean, maintain or carry insurance not to mention the cost. We will just lease it from these guys. Thanks so much for making a long road trip very pleasant. It might be good to note that we spent about a week trying to book with two other companies, who would just not respond. Their websites said they would reply within 24 hours. The only response we ever got from one is they charged our credit card $3500.00 without confirming the reservation. Absolutely a nightmare, you can call me directly if you want names, I am not willing to post on a public site. Oh, and by the way, we were leaving on Thursday and Tuesday is when we finally reached out to American Dream Vacation. We put in an online request and within 30 minutes we had received a text letting us know the RV we were inquiring about was already taken. But sent us two other options within that next text. He asked that we call so we could get things squared away and it was like 9 pm or so. We did secure a Beautiful RV and the rest is smooth sailing. David & Kelly Thate 512-750-5777

DO NOT RENT AN RV FROM THEM! This company is the absolute worst! They should have never let our RV…read moreon the road. Two of the windows on the RV literally fell onto the roadway which we were traveling. They tried to blame us for the windows falling out!!! WTF Below is the full list of issues we had with the RV: - When we left Austin the glass window fell out on bedroom window onto the roadway - On our way back to Austin, we lost a second window on the dining slide out onto the roadway - Air conditioner not working in main room, E4 error code - 24/7 support not available, voicemail box full. - Roadside assistance said they couldn't help us with any of the problems - 7' broken wood board on slideout, fell and almost hit daughter in the head - The gauge on the freshwater tank doesn't work so can't tell if there's any water or not. Only discovered on the 3rd day the tank was full of water - Water fill hose leaking at connection, spraying water all over. We couldn't use the camp site water because of issue. - Hot water doesn't work on kitchen faucet - Back up camera not working - Various windows/mechanisms broken and taped on outside with shipping tape - Broken screen door handle - No key for outside storage locks - Leg on Queen bed is loose/broken - Door on bedroom doesn't stay closed or latch - Window shade in bedroom is broken - Right rear view mirror very loose - Kitchen drawers won't stay set - Slide out panel controls are reverse - Check engine light was on the whole trip. I called immediately after picking up the RV and was told it had to do with the catalytic converter

Buyer beware this company is a scam. My husband and I booked an RV rental over Memorial Day…read moreweekend. All communication was great prior to our rental and the only red flag was we had not seen many online reviews. But the couple seemed nice and had prompt email responses.. that is until it was time for us to receive our $400 refund. Mind you - our three night rental was about $600 so that extra $400 added to their profit margin significantly. We picked up the RV on May 22nd and returned it the evening of May 26th (we paid an extra night fee for the evening return). Upon picking it up we noticed a couple of things that were not 100% but since they had been pleasant we didn't make a big deal about it. Some food scraps had been overlooked and an ant village had moved in as well as the black water had not been pumped and was at over half full. My husband verified that the black water was half full with the owner but we didn't think it was that big of a deal. Apparently it was because we had to use the camp port-o-potties after the first morning. Also, two fuses were incorrect on the RV and had to make a special trip to replace them. But overall not a huge deal. We returned the RV completely cleaned and vacuumed the evening of the 26th and Sandy Life let me know the refund would take a few days to process. On May 29th, I emailed Sandy Life for initial follow up on deposit refund. Their contract notes the refund must be returned within 14 days of rental. No response. So I texted on June 2nd for follow up and received a text stating the full deposit would be completed June 3rd and allow 5-7 days for processing. On June 16th, I emailed Sandy Life that I had not received the full deposit refund guaranteed on June 2nd. I received an email later that day that their inspector found floor damage and that a door lock was broke and we would only be getting a "partial refund." Please note that their inspector did not come to inspect the RV for over two weeks after we returned it. When my husband and I dropped off the RV we asked Sandy Life to do a walk through at that time and they refused. We returned the RV clean and in full working order with working locks. I emailed Sandy Life explaining this and asking why am I just now finding out about this at 23 days post-rental. I also asked how did I know they did not rent the RV out within that time and are charging me for damages (they had told me prior to rental that the RV was rented the day after our return) or that the RV wasn't broken into at their outside storage area. I also requested photos of the damages and a receipt for the locksmith. I never received a follow up email after this. I emailed again on June 20th stating I would like to resolve this issue and cited they are breaking their own contract time line and also did not rent out the RV as agreed upon (black water half full, blown fuses, ant infestation). I again requested photos and receipts and again, NO RESPONSE. On June 26th, I emailed Sandy Life stating that I would be filing a complaint with the BBB the following Monday and was astonished at their lack of business ethic. Still NO RESPONSE. On June 27th I used my husband's cell phone to call Sandy Life as they had not picked up for my cell number the last 4 times I had called them. And what do you know.. they pick up. I explained who I was and Sandy Life told me they were only giving me half of my deposit ($200) and again refused to provide proof of damages or receipts. I told her I felt totally taken advantage of, that they were scamming my family and that I did not understand WHY they would not provide proof of damages. She got upset at this, said they were not scammers and hung up on me. I'm sorry but given this situation and total lack of communication what would you think? And if they did intend on refunding $200 then why had they not done so yet? At this point it had been 33 days since we returned the RV, not to mention THEIR contract stated the refund would be processed within 14 days! When I tried to call her back about 30 minutes later she had blocked both my husband's and my cell phone numbers. Seriously, that is the customer service they give? Not responding to texts, calls and emails then BLOCKING my number? I have not attempted to call them again as it is obvious I am getting nowhere. Sandy Life emailed me that night stating they would refund the deposit but currently I have only received $100. I replied asking for an ETA of the full refund but what do you know... still haven't heard anything back. What a SURPRISE! So buyer beware- this company doubles their profits by refusing to refund deposits and breaking their own contract. They are SCAMMERS that present like a family business. Very disappointing. I have since filed reports with the BBB, Austin KVUE Defenders investigators, and KXAN Report It. Please message me if you have had similar experiences with Sandy Life as I am tracking this with my attorney.

You cannot beat the prices they have to offer. The trailers are awesome and are super nice. We will…read morealways rent from sandy life rv they are the best.

This will be my initial review. So far our experience has been stellar with Enrique as our sales…read moreperson. If you go there definitely ask for him! From start to finish he has been amazing. Taken care of everything, answered every phone call and text and without a doubt has gone above and beyond! The Sales manager and Finance have also been amazing and we were taken very good care of! We have our walk thru today. I expect Wade will do an amazing job. If anything changes with service requests etc as it seems that's where most issues in the reviews have been I will update my review. But for now we are Happy with them!

I had my 2025 International in for warranty work, rear AC does not work. Took it in on Jan 6,…read more2026. They had to check it out and do a claim. The service person est parts in by last wk of Jan, the last week of Jan came and after not returning my calls or text messages they asked me to take the interior cover off the unit to get the part number for the unit. So I did and now he tells me that est delivery is March 6th. Terrible service. I am going to call Airstream headquarters and ask if they can help.

Sara was awesome! Service team did a great job prepping our new RV and educating us on set up and…read moremaintenance. We did a lot of searching before came here- San Antonio, Austin, New Braunfels. Their inventory, prices, and services were on point. Save yourself time and just come here first if you are looking for a new or used RV.

I traveled from Fort Worth to this store and somehow I followed a path behind their garage to where…read morethey showcase their motorhomes. I was checking out their motorhomes looking to buy. A salesperson came out asking whose truck was parked by their motorhomes and demanded it be moved.....instead of asking if I needed help. I came to buy not only one for me but one for my parents. I believe the salesman looked at me and immediately labeled me as not being able to afford one. For the incompetent and ignorant salesperson who was rude I have attached a picture of my current bank account. If there is a manager reading this you should look at your cameras on Jan 30 Blue Chevy Silverado and train your salesmen not to stereotype customers. You lost the sales of two units, a customer, and received this review. Show them respect and ask them to ask if they are being helped instead of demanding in a rude manner to move my vehicle.

This was our second sale with Cripple Creek, and we will do more!…read moreThe whole experience was easy and very positive. Our rig was clean and ready to go when we brought it in, but Darrell did his normal professional inspection getting things perfect for the next owner. The paperwork was minimal to get things processed and they worked hard to find a qualified buyer. Great dealing with honest caring folks!

We recently purchased a camper from Lori and Darrell at Cripple Creek RV. Our experience was 5…read morestars from start to finish! Knowing that they are a small business we called ahead of time to schedule an appointment to view the camper we found through a third party listing. They responded almost immediately and remained very easy to get ahold of through the entire experience. They stayed a bit after hours for us to view the camper, answered all our questions, and - part of what we enjoyed the most - applied absolutely NO pressure to purchase whatsoever! Not once did we ever feel like we were being talked into a purchase. They wanted us to do what was best for our family and it was obvious! We agreed to purchase the camper on a handshake and let them know we would have to get some business in order. A couple of weeks later once all business was handled on our end we showed up for our scheduled final walk through and Darrell talked my husband and I through every inch of the camper as requested. He even generously helped my husband install a goose box attachment for no additional charge. We can't speak highly enough about Cripple Creek RV and, while we don't plan on selling or purchasing another RV anytime soon, we hope to return when the time comes. Thank you, Lori and Darrell!

Recently went by Seguin store looking for an RV part. Barb was very helpful and explained which…read morepart I needed and the dimensions that I should order.

Knowledgeable and willing to help, got price and payment to where I wanted it to be. Paperwork was…read morein order, no issues explaining what meant what.

Anytime there's an RV show, I'm going to have a great time. If you have an RV, you're always…read morelooking for your next one. So we checked out the annual show in San Antonio. Two vehicles you can think about: Newmar Dutch Star - all you ever wanted in a motor coach. Literally. My wife was outraged with the fact it didn't have a fireplace. The salesman said "the floor is heated." "Problem" solved, ha ha. By the way, the salesman wasn't doing anything. He didn't have to. I sat down in the recliner and had no desire to move. That vehicle is nicer than most people's homes, which it should be for the significant price. Then there's the Grand Design 380FL. The roof - the Blue Compass salesperson let us hit a sample of the roof with a hammer. It did no damage. It has a lifetime warranty on an RV roof. Let that sink in. It's a great, great vehicle with tons of space and a marvelous front living room. It costs - about as much as you'd expect. A really nice 5th wheel. My wife wanted it but getting a truck for it would cost me almost as much as the 5th wheel. This is not a major RV show - the Florida SuperSale is going on this week & I'm sure the Austin show is coming soon. It is good enough and I dont have to go far to see premium vehicles.

Awesome show! They had a TON of trailers and RVs on display. I was initially concerned that there…read morewould be a butt load of sales guys, but it wasn't really that bad. It was nice to check out the different motor homes and daydream a bit.