I am 70 years young and I don't remember having such heart palpitation, trembling with anger and…read moreoutrage with a company. I was trying to get my blinds in dining room fixed since early October, call after call, promised Thanksgiving then Christmas then..after numerous calls n messages they don't even know who I am in mid January. They had multiple blinds to fix. Early December they finally came to install, I paid in full for one installed blind the others had numerous incorrect parts so more delays. Began the weekly phone call, Ignored again. Finally mid Jan they have the parts. Now I can only call it as I felt but I was being blackmailed by a man named Dan. Never ever met him I don't even know his position. I do know He berated me over and over, demanding a made up $85 fee for a 2nd trip. It was their error they had to come back. I attempted to explain, but told to stop talking, he didn't care to listen, kept saying he knew everything. Confused and mad I refused the fee. He begins to ramble on in an anger attack, about me talking and then, blames us. Yes, we are the real problem. We didn't buy some verticals from them and he is furious . I guess he must be going broke. My small job is nothing . Months of calls delay, zero customer follow-up, now blackmail. They have my parts, they broke several clips and nothing good from this experience.

We had some very old blinds that hadn't been cleaned for years. From the moment we contacted them…read moreto the time they finished the job, they were gracious, accommodating, and thorough. Dan was very conscientious about his work, making sure everything was done properly. When he was done cleaning them, they looked brand new. He also took the initiative to repair quite a few of them. We are more than satisfied with their work and highly recommend them for any blind or cleaning repairs. They were very pleasant to work with. You will not be disappointed.

Rob is great! We just moved and we wanted some shades on every window. He came to our home for an…read moreestimate for cordless cellular shades. He gave us a very good quote. (We had an estimate from another company for similar blinds for thousands of dollars more) In about 3 weeks they were ready and he installed everything. The blinds look awesome!

Had the need to have our custom valences cleaned after having put off the cleaning for too long. I…read morepreferred to have a professional come to our home and provide an estimate. Rob with Rainbow Drapery and Blinds was exactly the professional I was searching for! An appointment was scheduled with Rob and he visited our home a few days later. The valences were removed, professionally dry cleaned, pressed and reinstalled in only 2 days! The turn around time was excellent. The valences were expertly cleaned and I am very pleased with the results. The price was very reasonable as well. If you have been putting off haven't by your valences or drakes professionally cleaned, wait no longer. Rainbow provides an excellent service at an affordable price. Highly recommended!

We recently bought a new build home. Delux Drapery and Shade Company made the process of adding…read moreblinds to every window easy and stress free! I appreciated the fantastic help in the showroom, the speed, professionalism and knowledge of my expert, Corrine, during the home visit, and the quality of the blinds with expert installation! Highly recommend!

Everything about my experience was perfect. They were helpful, speedy, professional, and…read morerespectful of my budget. From the selection process to the install, everything went smoothly and quickly. I highly recommend Delux Drapery & Shade.

Kevin did a fantastic job! I will definitely be calling Steam Pro for my next carpet cleaning.read more

From the owner: Steam Pro Carpet Cleaning Provides Water Damage Cleanup, Drapery Cleaning, Remediation Cleaning,…read moreCarpet And Rug Cleaners, Carpet Repair, Carpet and Upholstery Cleaning, Tile and Grout Cleaning Services, Enzyme Deodorization, 24-hour Water Damage Restoration, 3M Scotchgard Protection Services to the Horton, MI Area.

The owner of this company is very through when inspecting you air ducts, they do quality work at a…read morefair price so you breath better and save money on your heating and air conditioning. I highly recommend them.

Prompt service with great quality work. ​Always friendly and provides useful information and…read moreadvice. We've gotten their spring and fall services completed, and they are helpful in catching issues before they become a major problem.

Have a Super King Goose filled duvet that I love and had trouble finding where to get it cleaned…read moredue to it's size. Had it brought to Bloomfield Cleaners, truthfully expecting them to turn down due to the xxl size, we weren't! The duvet was serviced exceptionally, was as fluffy as when I first purchased. Very impressed- they even had a duvet bag big enough to fit the duvet in it.

I took a new white linen suit to get it dry-cleaned here. It was worn twice with hardly any stains…read moreor blemishes on it. I wanted to dry-cleaned it to store away for the time being. I go to pick up the suit and right off the bat, I can tell it wasn't 'white' anymore but a 'yellowish' looking color. Upon closer inspection, there were blotches of yellow/brown stains all over the entire jacket and trousers. I can't believe that they would try and pass this off as acceptable and just assume that the customer was dumb enough not to see it! I rejected it and asked them to redo the process again. I picked it up a few days later and the blotches are still there and the suit has lost its bright white color. I can't even find a replacement white linen suit anymore. I should have done a little more research before I settled for this place. Never again!

I am currently visiting my elderly mom in Ann Arbor, MI. I was helping her fix things around the…read morehouse, one of which was to repair her living room vertical blinds. They were not closing, it looked like a hardware problem! On investigating, I learned that she had replaced the track a couple of years ago. The house was built in 1998 and the blinds worked fine for 20 years at which point there was an issue with the track that was replaced two years back. I further learned that the track was installed by her handy man instead of a professional blind specialist. Being on a tight budget and wanting to be green, she really wanted to see if the blinds could be repaired at a nominal cost. Some other blind specialists had assessed to "replace the blinds both hardware and the veins" because they were not repairable, which was the very expensive option. I kept asking the fundamental question that the blinds worked for 20 years with the old track and fail after 2 years with the new track....could this be the quality of the blind hardware perhaps? It turns out that part of the problem was a faulty installation by the handy man. This problem led me to the PHENOMENAL Josh Barron of Esquire Interiors (which by the way is a third generation family run business I later learned), he impressed me with: 1. His excellent listening skills with my mom to understand the problem with the blinds and then solving the problem very methodically and precisely. He asked my mom thoughtful questions and genuinely wanted to understand the issue and when he sensed that mom was struggling to explain he did a FaceTime call with her which made it easier for my mom to show him the issue at hand. Josh was able to determine on the phone that he strongly felt that he could repair the blinds at a very reasonable cost. Thus saving her a big expense! 2. His knowledge, competence and tenacity at problem solving the issue was truly inspiring. He tried many things to diagnose and fix the issue. There was a lot of trial and error as he eliminated possibilities and then the problem was fixed!!! 3. He graciously agreed to look at mom's other blinds and fixed their minor issues, shortening the blind in some places due to the house settling and lubricating the tracks as necessary. He did all the extra without charging. This is how we take care of our seniors! Thank you, Josh! Josh is very competent (knows his trade very well, I learned he was working with his dad building tracks at the tender age of 8!), very customer centric, and very high on integrity and compassion....a winning combination! He will be our "go to" person for all things blinds from now on and when we are ready to get new blinds....we will go to his business. Minty

The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First…read morethe handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store which is one mile away for service but was told it had to go to the Ann Arbor store which is an inconvenience.

Chet's Cleaning is awesome! I needed to clean some white sheepskin rugs and an indoor/outdoor rug…read more All three rugs were in storage pods for several months and were in desperate need of a deep clean. Chet's has a few cleaning options depending on what you need (e.g., sanitation). They said they could return the rugs within 5 business days, but they were ready in 2 business days. The rugs look incredible. Maddie/Maddy at the front desk is incredibly welcoming and friendly.

Polite, thorough and efficient. We use them for all our carpet and rug cleaning needs.read more

The young man who came to clean the carpet did a fabulous job. He was able to get out a few older…read moredog stains and make the carpet look new again. I highly recommend their service. I needed them on short notice and they came through for us.

I have a large area rug. When I moved some furniture, it ended up in a heap being elderly, I could…read morenot flatten it. I called COIT, A nice lady came right over flattened it and packed it into her van. They had told me that I would not have it in time for Thanksgiving. (It was a month before) miraculously I got the call that it was ready. They brought it and placed it so beautifully! I really highly recommend this company.

2.50 for a 3 minute dryer...i'm so confused. Seems high…read moretooooooooooooooooooooooooooooo me

I had to do two loads of wash: The washers were filthy…read moredirty, caked on filth on the front of the washers. The dryers are Rip Offs-clothes still wet after 4 -5 minute cycles. I'm pissed