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    Ann Arbor Stone and Tile

    4.1 (9 reviews)
    Closed 10:30 am - 7:00 pm

    Services - Ann Arbor Stone and Tile

    Countertop installation

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    29 days ago

    Amazing selection, with actual designers who are helping you in the showroom. We were searching for QUALITY which we got!

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    29 days ago

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    Ferguson Home - Ferguson Home Signage on Door

    Ferguson Home

    (16 reviews)

    $$$

    Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

    We purchased plumbing fixtures from Ferguson in Traverse City, Michigan for an extensive home…read morerenovation. The Blanco stainless steel kitchen and prep sinks were full of rust spots. Ferguson took no responsibility for the products they sold us. Our representative didn't return our calls and the store manager was difficult to contact. We were eventually told to contact Blanco. Blanco did not respond to our attempts to contact them by email and phone. When calling the customer is put on hold and after a long wait the phone disconnects. The sinks were expensive and we have wasted a great deal of time and aggravation to try and resolve the issue. The only option we are left with now is to contact an attorney and take it to court.

    Dexter Cabinet & Countertop

    Dexter Cabinet & Countertop

    (11 reviews)

    My wife and I went into Dexter Cabinet & Countertop on a Saturday afternoon to get an estimate for…read morecabinets and counters for our new kitchen. It seemed like a nice place with some good options for cabinets and counters. Del was the only one there and helped answer a few questions for us, informing us that he was the "counter guy" and that Tim was not in that day to do our cabinet estimate. That was fine, Del took our information and kitchen details to leave for Tim to contact us with a cabinet estimate. Del seemed knowledgeable about counters and that he'd do a good job with our counter estimate once Tim could get our cabinets done. 5 days later after calling once and emailing Tim, we hadn't heard anything back. We just bought the house and the 3-4 week lead time for ordering cabinets is part of the critical path of our remodel. It has been over 2 weeks now and we haven't been contacted once. We clearly were either not a priority for them or they lost/ignored our request for an estimate. They get two stars because they seem like their product is good and other reviewers have claimed that they do good work. We wouldn't know since they wouldn't even get to the point of giving us an estimate for our business. Make sure to call ahead to ensure that Tim or Del is in before driving over there, don't rely on them to contact you.

    Great job of pricing and installation; they worked patiently with every quirk we threw at them…read more They even arranged for a plumber, which too often is the customer's responsibility. The price seemed to not be out of line with the big box stores but the process at those stores was pretty convoluted while Dexter Cabinet put it into one nice package (although we decided to purchase a different faucet than the several good ones they offered in their package). After a couple go-rounds at Lowe's, we threw up our hands and went with the more "comfortable" (and LOCAL) Dexter Cabinet option. Glad we did. I would however recommend that potential customers take some responsibility for keeping the communication going. Contact them if you don't hear back when you expect to. That worked really well for us. This seems to be the way to work with most contractors, we've found.

    Ann Arbor Stone and Tile - countertopinstall - Updated May 2026

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