Found Heat'n Sweep via a recommendation from a friend. Had priced out running a gas line to my…read morefireplace 5 years prior (with a plumber) and backed out due to the high cost. The staff at Heat'n Sweep were great. They asked us all the right questions to lead us to the proper log set and helped us quickly set up an install date for the gas line. Oh, and as my friend had suggested, they were very reasonable. Their installers showed up on time and later that day when we had concerns that there may be a gas leak, I shut off the gas and called their store. Alex there, walked me through the issue and explained that it was almost certainly the smell from the initial burn that was concerning me. Although I felt safe after our chat, Alex drove all the way to my house that evening to assure my family was safe and happy with the service- And my house isn't close. Once at the house, Alex walked me through everything and made us 100% comfortable. He was kind enough to give me a lesson on fireplaces and I picked his brain on a chimney issue I was having at a rental home. I ended up hiring his company for that job the next day and saved money there as well- As the previous contractor appeared to be taking advantage of me with his proposal. My tenant was super happy with the results. It's been several months since our install and no one is happier with it than my wife, who sits by the fire almost every evening during the winter to relax. Oh, except maybe for our neighbors across the way who we recommended they also use Heat'n Sweep! I was reminded to write this review as I sit here by our fireplace on a freezing winter morning with my pup, enjoying some peace and quiet before the craziness starts. Something I now do almost daily. I'm very appreciative of their work and happy to support a great Michigan family-owned business in these difficult times.

Corey repaired our very old and discontinued gas fireplace after another company came out and said…read morethey could not. Nancy did the homework to identify an alternative pilot assembly replacement for the discontinued one. Corey (clearly an experienced and skilled technician) came out to do the repair, worked around some problem issues, communicated well, and fixed it--all for a fair price. He was meticulous about cleanup leaving the fireplace and immediate surroundings cleaner than before. While their service backlog was a month, the knowledgeable, efficient service was well worth the wait.

After a COVID-related delay, got our siding project finished this week and there's nothing bad to…read moresay about it. It looks great, surpassing expectations. The siding crew were extremely accommodating and accessible. I was able to text them outside of work hours with questions or requests for changes to the work, which always met with quick replies. When weather postponed work, we were informed about that early in the day. Go-To is a first class operation.

My experience with YELP is terrible! I do not like the…read moresystem and will never use it again

Our realtor (Ryan Realtors who I would also recommend) recommended them and we were very pleased…read morewith Todd (and Jeff and Matt) and the installer Simon that they recommended. Todd gave us a good price and was helped us find the flooring that we wanted. Simon did a great job installing the hardwood, carpet, and luxury vinyl tile for us. Simon was prompt about responding to messages, was organized, showed up when he said he would, completed the job faster than he had estimated, and did a very careful and skilled job installing the flooring. The only bad thing is that his schedule is full about 2 months out so you have to plan ahead.

Really happy with this business! I just got back from talking to them, and they were very helpful…read more I was mostly interested in a solid hardwood product they carry called Chelsea Plank Flooring. I have used this product before in my home remodeling, and it is excellent. The Floor Trader has Chelsea Plank Flooring for the same (really good) price that it sells for at the actual factory in Chelsea, MI. The folks at The Floor Trader were very patient at answering my questions. They also let me take two large samples home for the week, to compare to my existing flooring. To sum up, I'm really happy with their helpfulness. And, they offer a very good price on this particular product, which I know to be of excellent quality. (PS -- I live right here in Ann Arbor, not in San Francisco. But, Yelp put under my name that I live in CA.)

Very professional when they came to give an estimate, the only ones to actually get into any…read moredetails about how the job would be done. Did a fabulous job on the cement- and applied sealant. I'm already getting complements from the neighbors! Additionally, worth saying that they have a lovely crew- friendly and hard working

poor qualit, left concrete splatter all over new siding, driveway immediately cracked, sealer that…read morewas promised was a joke. Do not hire. Gerry (owner) is very nice. unfortunately the quality of craftsmanship is completely gone.

Roof Advance was available soon after we found a hole in the shingles and called around. Found them…read moreon the Better Business Bureau's web site and could not be happier with our experience with Dominic, Mario, the mason, and the whole Roof Advance team. Dominic did a complete inspection before telling us our options. He walked around on the roof and took photos. He did not try to talk us into any upgrades, but we decided since the roof was old, we'd ask for the shingles and any decking to be repaired. We decided we wanted the medium excellence option. We also asked for attic blown-in insulation, new gutters, and gutter shields. Dominic told us they'd put in some attic vents. In the end, they took it down to the rafters! As we had to be away when they started, Dominic was in touch with us on the phone or by email every step of the way, and answered every question. Roof Advance gave our little old house the boost it needed! It looks great, and, we have peace of mind knowing that we won't have to climb up to clean the gutters any more. They even gave us a senior discount, which we were not expecting. Their requested deposit wasn't a lot of money. They have an easy way to pay by e-check, or by credit card online. Highly recommended!

Great company. Responsive, fast and thorough. I do not live at this property but there was clear…read morecommunication & understanding of the job which put me at ease throughout the process. Highly recommend.

Great price and great product! We had some issues with measuring but it was quickly fixed and…read moreschedule adjusted. We had carpet and lvp installed and it looks great!

GOOD JOB! We had…read morePerfect Floors install LVT (luxury vinyl tile) in our laundryroom. They successfully went over our 30-year old linoleum that had seen better days. The installer, Drew, arrived on time, was respectful of our home and didn't damage anything. For a half day's work in a small space he had a lot of details to contend with (removal and replacement of quarter round molding, moving the dryer out and back and removing and reinstalling the bifold closet doors. We are pleased with the work and the new floor looks fabulous!

Great work on chimney re-build and fireplace cleaning and repair. Very reasonable price and done in…read morea timely manner. Dave won't do you wrong! Tony B

Had chimney repaired and fireplace bricked off. Nice people, good work, decent price.read more

My wife and I went into Dexter Cabinet & Countertop on a Saturday afternoon to get an estimate for…read morecabinets and counters for our new kitchen. It seemed like a nice place with some good options for cabinets and counters. Del was the only one there and helped answer a few questions for us, informing us that he was the "counter guy" and that Tim was not in that day to do our cabinet estimate. That was fine, Del took our information and kitchen details to leave for Tim to contact us with a cabinet estimate. Del seemed knowledgeable about counters and that he'd do a good job with our counter estimate once Tim could get our cabinets done. 5 days later after calling once and emailing Tim, we hadn't heard anything back. We just bought the house and the 3-4 week lead time for ordering cabinets is part of the critical path of our remodel. It has been over 2 weeks now and we haven't been contacted once. We clearly were either not a priority for them or they lost/ignored our request for an estimate. They get two stars because they seem like their product is good and other reviewers have claimed that they do good work. We wouldn't know since they wouldn't even get to the point of giving us an estimate for our business. Make sure to call ahead to ensure that Tim or Del is in before driving over there, don't rely on them to contact you.

Great job of pricing and installation; they worked patiently with every quirk we threw at them…read more They even arranged for a plumber, which too often is the customer's responsibility. The price seemed to not be out of line with the big box stores but the process at those stores was pretty convoluted while Dexter Cabinet put it into one nice package (although we decided to purchase a different faucet than the several good ones they offered in their package). After a couple go-rounds at Lowe's, we threw up our hands and went with the more "comfortable" (and LOCAL) Dexter Cabinet option. Glad we did. I would however recommend that potential customers take some responsibility for keeping the communication going. Contact them if you don't hear back when you expect to. That worked really well for us. This seems to be the way to work with most contractors, we've found.