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    Lily Ann Cabinets

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    8 months ago

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    Lily Ann Cabinets

    Lily Ann Cabinets

    3.4
    (37 reviews)

    I cannot say enough great things about Lily Ann Cabinets. My husband and I just purchased our first…read morehome and were looking to install new cabinets for one wall in our kitchen. We planned to take advantage of the 4th of July sales, but unfortunately the line I loved at LAC wasn't included, so I was about to go with another vendor. Then I received a text from Lily after submitting for a quote. I responded explaining the situation, and she immediately said, "no problem, we will price match." At first I honestly thought I might be texting with a bot, but it turned out to be Lily herself, the daughter of the owners. In a bit of a panic about missing the other sale and not having anything locked in, I called and spoke with her brother. He stayed on the phone with me for over 30 minutes, walking through my entire order and making sure I had everything I needed. I was blown away by the level of service. Maybe I'm a bit jaded living in LA, but this felt truly above and beyond. It's rare to find a company that is this responsive, personal, and genuinely cares. I also love that this is a family-run business. It makes such a difference, and I much prefer supporting companies like this over big corporations that often lack customer service. It really shows in how they treat their customers. We are so excited for our cabinets to arrive and already look forward to placing more orders as we continue fixing up our new home. I would absolutely recommend them to anyone looking for both quality and incredible customer service.

    High quality, solid wood cabinets. And Richard Westgate was very helpful in getting our kitchen…read morecabinet orders together. 5/5

    HCW Construction

    HCW Construction

    3.0
    (2 reviews)

    They did a very nice job on our shower replacement at a reasonable cost. We would recommend them to…read moreanyone.

    Buyer Beware! We chose to go with HCW for a kitchen and basement remodel after several meetings…read morewith them, they seemed very knowledgeable and they were a veteran owned company which was important to us. We were quickly concerned about our choice after we gave them 2/3 of the estimate up front, they came and did part of the demo the first day then did not come back again for 3 days, and that type of schedule continued. They had a section in their contract stating they could not be required to be at a job everyday, we questioned that they said it was just to avoid people requiring they work nights and weekends, they promised us they would focus on our job and not sandwich us between jobs, but the reality is they never showed up more than 2 days a week. They also did structural work in our kitchen and did not pull a permit, yet they charged us for the permit. They told us our entire sub floor had to be rebuilt and they charged us almost $7k for that, however, the building inspector said the work was not required the floor was fine the way it was. The small amount of work they did was subpar, even as bad as building an island and all of the nails on the bottom of the island did not actually go into a piece of wood. They had weekly excuses about why they could not show up, down to the last one that put us over the edge..."it is Indigenous Peoples Day so we won't be working...". This company is the stereotypical nightmare contractor, they got away with over $15,000 of our money that they did not work for, that is painful, but I believe we would be in worst shape if we would have continued through the end of the project with them. No sign of the honor or integrity you would expect from a Veteran owned company.

    Michigan Building Specialties

    Michigan Building Specialties

    3.0
    (2 reviews)

    MBS remodeled our kitchen recently, and we had a really good experience and are very happy with our…read morekitchen. We got quotes from several companies, and MBS was by far the most reasonable. Brian was straightforward and easy to work with and we were really happy with the design. Russ was the contractor who did most of the work and honestly we liked getting to know him! He was very thoughtful, and experienced, knowledgeable and made sure to consult us frequently. The project finished slightly underbudget, and in the approximate time frame they gave us. We had heard a lot of stories about terrible kitchen remodel experiences but would very much recommend MBS!

    We had a very different experience with Michigan Building Specialties in the beginning than we are…read morehaving now. In 2020, we hired MBS for an extensive remodel of our home totaling $106,850. During the design process and while the project was underway, they were attentive, responsive, and great to work with. We were excited about the remodel and trusted that we were making a significant investment in our home with a company that would stand behind its work. Unfortunately, the experience after the checks were written has been very different. The flooring installed throughout our home is now separating, lifting, and coming apart. The tile in our master bathroom shower is cracked, and the bathroom flooring is cracking and coming up. Some issues began shortly after the remodel, and although MBS came back in the beginning to address certain problems, those repairs did not properly resolve them. For approximately three years, we have repeatedly tried to get these issues addressed under the lifetime warranty that came with our remodel. After numerous calls and emails and eventually sending a certified letter, owner and operations manager Jasen Brielmaier came to our home, inspected the problems, acknowledged what needed to be repaired/replaced, and had us select replacement materials. I specifically asked for the worst-case timeframe, and we were told the last week of July or first week of August. That timeframe has passed. The work has not been completed, and once again our calls, voicemails, and emails have gone unanswered. I am attaching photos because I believe potential customers should be able to see how portions of our $106,850 remodel have held up and understand our experience trying to have the work corrected. We have given MBS years and numerous opportunities to honor its warranty and resolve this directly. At this point, we have filed complaints with the Better Business Bureau and the State of Michigan through LARA and are seeking legal counsel. I wish I could leave the same positive review today that I would have left immediately after our remodel. Unfortunately, how a company stands behind its work when problems arise is just as important as the work and service it provides when a customer is signing contracts and writing checks.

    Lily Ann Cabinets - cabinetry - Updated August 2026

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