1. Lily Ann Cabinets

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    Adrian, MI

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    Lily Ann Cabinets

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    10 months ago

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    Lily Ann Cabinets - Colorado White Shaker uppers meet bold Navy Blue base cabinets. Gold pulls, white quartz, and hex tile create a chic, high-contrast look.

    Lily Ann Cabinets

    (41 reviews)

    I would like to express my appreciation for everything that Richard Westgate did for us to retrofit…read moreour old built in kitchen cabinets with new RTA cabinets. He was extremely patient and very knowledgeable of the products that we were looking for. On the first call, he produced a 3D model, based on what I had selected and designed, emailed it to me immediately and it was exactly what we wanted. On the second call, he advised me on a few other items to complete the list for our project. I placed the order a couple of days later and received my order the next day which was very surprising, because we live in New Jersey and the shipment came from Michigan. We are very pleased with the process and would highly recommend Lily Ann Cabinets especially based on our experience with Richard Westgate.

    I cannot say enough great things about Lily Ann Cabinets. My husband and I just purchased our first…read morehome and were looking to install new cabinets for one wall in our kitchen. We planned to take advantage of the 4th of July sales, but unfortunately the line I loved at LAC wasn't included, so I was about to go with another vendor. Then I received a text from Lily after submitting for a quote. I responded explaining the situation, and she immediately said, "no problem, we will price match." At first I honestly thought I might be texting with a bot, but it turned out to be Lily herself, the daughter of the owners. In a bit of a panic about missing the other sale and not having anything locked in, I called and spoke with her brother. He stayed on the phone with me for over 30 minutes, walking through my entire order and making sure I had everything I needed. I was blown away by the level of service. Maybe I'm a bit jaded living in LA, but this felt truly above and beyond. It's rare to find a company that is this responsive, personal, and genuinely cares. I also love that this is a family-run business. It makes such a difference, and I much prefer supporting companies like this over big corporations that often lack customer service. It really shows in how they treat their customers. We are so excited for our cabinets to arrive and already look forward to placing more orders as we continue fixing up our new home. I would absolutely recommend them to anyone looking for both quality and incredible customer service.

    HCW Construction

    HCW Construction

    (5 reviews)

    They did a very nice job on our shower replacement at a reasonable cost. We would recommend them to…read moreanyone.

    Highly do not recommend HCW Construction LLC. We signed a contract in June for work to be done…read morewithin 15 days, with the builders assumption a permit was not needed. Builder discovered a permit was needed after initial work of digging 2 holes under deck were started, in addition to the fact the holes were put in areas never agreed upon in our contract or discussed with us prior to digging. HCW stated because they agreed to a price $500 less than the original amount quoted they would only send 1 worker to do the job and then started making excuses that we chose the cheap but hard way to do the job, even though it was heavily discussed prior to signing the contract with no mention of getting only 1 worker and this being the "harder option". A permit was then submitted to our local township and once approved the company began to ghost us, in addition to never paying for the permit. First they went on vacation the week the permit was approved, then their whole crew "quit" because they left them with no work while on vacation. Next they stated they had other jobs to complete prior to our job, even though they claimed they had no work and their employees all quit due to this. Next, they stated they would start work within 2 weeks, then slowly stopped responding to any and all request for an update of when they would start working. This company took our deposit of $3250 and never completed work that was agreed upon, ignored any and all accountability regarding the work we signed an agreement on. They are committing fraud and are a very untrustworthy company. Don't let them try to fool you and take your money, they have made it clear to us in prior contact that they would be closing their company and would not be refunding us our deposit.

    Michigan Building Specialties - Flooring done through whole main floor and upstairs coming apart and breaking.

    Michigan Building Specialties

    (3 reviews)

    We needed to add a dormer to a room and have our roof replaced…read more We got several quotes, and MBS had the lowest quote by thousands of dollars. They were very professional, arrived on time, finished the work on schedule, and the inspectors were satisfied. We really like our blue roof, and the dormer made one bedroom much better to live in.

    We had a very different experience with Michigan Building Specialties in the beginning than we are…read morehaving now. In 2020, we hired MBS for an extensive remodel of our home totaling $106,850. During the design process and while the project was underway, they were attentive, responsive, and great to work with. We were excited about the remodel and trusted that we were making a significant investment in our home with a company that would stand behind its work. Unfortunately, the experience after the checks were written has been very different. The flooring installed throughout our home is now separating, lifting, and coming apart. The tile in our master bathroom shower is cracked, and the bathroom flooring is cracking and coming up. Some issues began shortly after the remodel, and although MBS came back in the beginning to address certain problems, those repairs did not properly resolve them. For approximately three years, we have repeatedly tried to get these issues addressed under the lifetime warranty that came with our remodel. After numerous calls and emails and eventually sending a certified letter, owner and operations manager Jasen Brielmaier came to our home, inspected the problems, acknowledged what needed to be repaired/replaced, and had us select replacement materials. I specifically asked for the worst-case timeframe, and we were told the last week of July or first week of August. That timeframe has passed. The work has not been completed, and once again our calls, voicemails, and emails have gone unanswered. I am attaching photos because I believe potential customers should be able to see how portions of our $106,850 remodel have held up and understand our experience trying to have the work corrected. We have given MBS years and numerous opportunities to honor its warranty and resolve this directly. At this point, we have filed complaints with the Better Business Bureau and the State of Michigan through LARA and are seeking legal counsel. I wish I could leave the same positive review today that I would have left immediately after our remodel. Unfortunately, how a company stands behind its work when problems arise is just as important as the work and service it provides when a customer is signing contracts and writing checks.

    Lily Ann Cabinets - cabinetry - Updated October 2026

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