I took my mini golden doodle Lily here for her summer cut last weekend. She's forty pounds so a…read morelittle bigger than groomers usually handle for full cuts. They did an amazing job - honestly the best cut she's ever received. I'm only in Brooklyn during the summer at the cottage but I will definitely be bringing her back!! She looks SO CUTE!

A very inviting and friendly shop. You can feel the love for dogs when you walk in. We have a very…read moremistrusting Yorkie. He is very difficult to handle. They did their best which I'm sure they were tasked with our little guy to their limit. We will be back in 4 weeks for another round. Great job.

Never again. My dog came home traumatized. I KNOW that there was some form of physical abuse upon…read moremy dog. It was so bad, I wondered if my dog got loose and was hit by a car. These people are awful.

Great place! They do a fantastic job with my dog here. They also provided lots of maintenance…read morerecommendations for my pet!

My dog needed grooming. As I have a medical condition, Joni made special arrangements to help me…read moreget my dog in and out of the shop and did a perfect job with my dog, who was NOT very cooperative. The shop is well run and Joni is friendly, courteous, and helpful, handled my dog with kindness, experience, and professionalism. I would recommend this business to anyone needing a dog groomer!

Miss Joni has made grooming our dogs so simple! She helped us overcome a massive obstacle of two…read moreGerman Shepherds anxious about their nails. She is friendly, confident, patient and so sweet to ours dogs even when they're being buttheads. She is easy to work with and seems to truly enjoy her clients. -photo of them in their cute bandanas Miss Joni have them for Easter.

From the dog owner. The owner Daniel was very sweet! He recognized my concerns as a first time…read morecustomer having never gotten my dog groomed before. He treated my fur baby like a princess!

Want to thank you so much with Marshmallow. He looks so much better. Julie was very…read moreprofessional. The shop was clean. Wish I could post a picture of him. Thank you Suzie O'Neil

I think that this is probably one of the best cuts that my dog has ever gotten. It was very even…read moreand he was very clean (and smelled good for some time). The main issue is that it's over $20 more than what I paid across the street. It's also over $20 more than I paid at the two different places I took him last year in Dearborn. The other issue is that my dog has been messing with his ears for over a couple weeks now. He usually has problems after a cut, but something really upset him this go around. Still, it's a very clean place, Julie is very nice, and his haircut was lovely.

Secret Shopper Here!…read more I do this for a living, usually have to report back to a certain upper, but at this extent I feel the need to put it on Google and yelp reviews so that the community would be aware I had a very disappointing experience at this pet store, and I won't be returning. The biggest concern was the overall health of the animals. Several pets did not appear to be in the condition I would expect from a store that is supposed to prioritize animal welfare. It's heartbreaking to see living animals treated as inventory instead of being properly cared for. The staff was another major issue. They were unfriendly, dismissive, and seemed to have very little knowledge about the animals they were selling. I was given incorrect information about proper reptile lighting, which could seriously affect an animal's health if a new owner followed that advice. A pet store should be a reliable source of accurate husbandry information, not misinformation. Customer service was just as disappointing. It was difficult to get anyone's attention, and when I finally did, I felt like I was inconveniencing the employees. The manager was rude, unprofessional, and showed little interest in addressing concerns or helping resolve problems. The store also had very little inventory compared to what was advertised, making the trip a waste of time. To make matters worse, they refused to honor valid, unexpired coupons and provided inconsistent explanations as to why they wouldn't accept them. I also noticed products, including food and medications, that appeared to be expired or approaching expiration. That's unacceptable for products intended to keep pets healthy. Overall, this store needs significant improvement in employee training, customer service, inventory management, and its commitment to both animal welfare and the customers who trust them. Until those issues are addressed, I cannot recommend shopping here.

Love going there, very professional and the staff is always helpful. John runs a great business…read more Especially since it's hard competing against the big box stores. Will definitely be back.

Very happy with the staff and experience. Recently moved to…read morethe area and have not historically had good experience with vet care. This office surpassed our hopes and we plan on exclusively using them. My pet is a reactive and sensitive dog and they handled her perfectly.

We have been coming here for years. Every year they remember who Bella is. They treat the animals…read morewith care and calm them when nervous. They give them treats and treat the owners with respect. I may pay a little more here but it is worth it to me to know we are getting excellent care. A couple years ago they treated Bella for heart worm. It was a scary time for us but they kept us informed and helped us through the process. We will be coming back for sure.