Dr Wood and his staff are very caring and have always taken great care of my fur covered family…read moremembers! They always find a way to get them seen when needed

Knowledgeable staff, nice facilities -- my only complaint is that it's difficult to get in for last…read moreminute/urgent appointments.

Both of my kittens died while under Dr. Fung's care for routine neuter surgery. Our experience with…read moreDr. Fung was terribly traumatic and made worse by how callously we were treated after the deaths of our beloved pets. I have filed a complaint against her license with the state. I was notified that my complaint was reviewed and approved by the board for investigation and that she is currently being investigated by the state and LARA. I have been advised this is a long process and I want to post our story to protect other families and their babies from this type of trauma. We took in our two kittens for routine neuter surgery and both kittens died while under her care that day. I was not notified by the vet herself that both of my animals had died, instead I was called by the office manager. When I arrived to say goodbye to my animals, Dr. Fung never came into see me or explain what had happened. Instead, she had the office manager who is a layperson, attempt to explain why my animals died. She explained that Dr Fung believed both kittens had a genetic anomaly and that both of them, and even their littermates, would most likely have died within a year. (I reached out to the owner of the littermates and they were seen by a cardiologist and scans showed them to have no genetic anomalies.) Dr. Fung took one X-ray of each of my animals post mortem. I was told by the office manager that the doctor was able to determine cause of death from this image and that no necropsy was needed. I was left alone with my two dead babies to say goodbye. When the office manager came back, it was to discuss billing and payment. I was told I could take their bodies and bury them myself or I could pay for cremation services. I told her I had prepaid for services and that I was overwhelmed at the thought of discussing billing during this traumatic moment. I left that day paying additional money to have their bodies cremated at my expense. I only was able to talk to Dr. Fung directly when I scheduled an appointment to discuss what happened to my animals. She said that my kittens had genetic anomalies that she could show me on the x-ray. She compared my kittens X-ray to a "healthy" cat's X-ray she pulled up online and gave a lengthy explanation of the genetic anamolies she saw in the X-ray. After leaving her office, I reached out to a trusted veterinary professional for help and it was recommended that the x-rays be reviewed by an independent party. After many requests for higher resolution images were denied, I persisted, and her staff finally provided images that were able to be reviewed. The independent review was not able to confirm the congenital defects she purported. She asked to review the report and her response was that the reviewers "primary concern seems to be aspiration pneumonia, which was not the case." She even went as far as to blame the length of time it took to acquire records and have them reviewed by saying, "you did not pursue action until well after the matter". She was unwilling to reimburse us for the cost of the review or any of the $1135.00 we had given her over the 8 days from when my kittens established care with a pre surgical exam to when they died in surgery. I have been advised that a single veterinarian should not have more than one animal under anesthesia at a time and I have not received a satisfactory answer as to why the second kitten was ever put under anesthesia if the first had coded during surgery. I have so many unanswered questions and I hope this review helps protect other families from this type of tragedy.

My Mom's 12 yr old Jack Russell/pug, Lucy, hadn't eaten for four days and unfortunately, her…read morenormal vet didn't offer alternative suggestions beyond an anti-nausea pill and something to encourage Lucy to eat. Fortunately, we found Synergy Animal Hospital on Yelp. They were the only animal hospital to offer us a same day appointment in spite of already being booked for the day. They tended to Lucy immediately and were very thorough in trying to determine what she had. They gave her outstanding medical care and were very knowledgeable, encouraging, patient, and caring. We took Lucy in a few more times to make adjustments to her medication and make sure she was on the path to recovery. I cannot say enough how much we appreciated the attentiveness and outstanding care they gave Lucy, and us. I highly recommend this animal hospital with two convenient locations to anyone who has furry family members.

We have been coming here for years. Every year they remember who Bella is. They treat the animals…read morewith care and calm them when nervous. They give them treats and treat the owners with respect. I may pay a little more here but it is worth it to me to know we are getting excellent care. A couple years ago they treated Bella for heart worm. It was a scary time for us but they kept us informed and helped us through the process. We will be coming back for sure.

Now that we're new PAWrents -- Animal Medical Center of Saline has been our go-to. It was easy to…read moremake an appointment online; they're usually booked 2-3 weeks out so plan accordingly! We've seen Michelle Socha, DVM, for both our pups and appreciate her care. But, this 5-star review is for how they treated our newest addition, Jette -- we rushed her in on a Saturday because she was having facial & ear swelling. We didn't realize that AMC does NOT take walk ins or emergencies BUT they saw her anyways. The following Monday, we did need to take Jette to the Pet ER and I called and the techs gave me some recommendations! So helpful! Speaking of the techs, they're always so friendly & you can really tell that they love doggos too. I also appreciate that on the receipt - it prints out when they're due for their next appointments/shots. Super helpful!

took my senior dog in last minute and helped to pit het to rest…read morestaff was suoer incredible when we got her remains back the box was engraved and came with a paw print nose impression and hair sample. class act highly recommend

buyer beware. Do not get hoodwinked. Do not go to this veterinarian. They lie on the phone about…read moreprices they take a deposit and they charge more than . It's a waste of time, it's a waste of money.

I was so glad to be recommended this vet office from one of my customers! They are the most…read morereasonable on prices and you can tell Dr. A cares about your pets!

This is by far the best Vet I've been to!!!! Customer service is great and the doctor is very…read moreprofessional and on point. I drive here from Michigan because it's the best service for the best price!! Highly recommend!

Want to thank you so much with Marshmallow. He looks so much better. Julie was very…read moreprofessional. The shop was clean. Wish I could post a picture of him. Thank you Suzie O'Neil

I think that this is probably one of the best cuts that my dog has ever gotten. It was very even…read moreand he was very clean (and smelled good for some time). The main issue is that it's over $20 more than what I paid across the street. It's also over $20 more than I paid at the two different places I took him last year in Dearborn. The other issue is that my dog has been messing with his ears for over a couple weeks now. He usually has problems after a cut, but something really upset him this go around. Still, it's a very clean place, Julie is very nice, and his haircut was lovely.

Our dog does well here, despite being anxious when not with us. The staff is wonderful, caring,…read more and pay much attention to detail. Highly recommend!

You have to make a reservation three months or so in advance. I need some place that is able to…read moreaccommodate on shorter notice than that. Took me multiple times of calling to even get through to someone over a few days. Then they really didn't seem interested in helping me. Will keep looking.

Secret Shopper Here!…read more I do this for a living, usually have to report back to a certain upper, but at this extent I feel the need to put it on Google and yelp reviews so that the community would be aware I had a very disappointing experience at this pet store, and I won't be returning. The biggest concern was the overall health of the animals. Several pets did not appear to be in the condition I would expect from a store that is supposed to prioritize animal welfare. It's heartbreaking to see living animals treated as inventory instead of being properly cared for. The staff was another major issue. They were unfriendly, dismissive, and seemed to have very little knowledge about the animals they were selling. I was given incorrect information about proper reptile lighting, which could seriously affect an animal's health if a new owner followed that advice. A pet store should be a reliable source of accurate husbandry information, not misinformation. Customer service was just as disappointing. It was difficult to get anyone's attention, and when I finally did, I felt like I was inconveniencing the employees. The manager was rude, unprofessional, and showed little interest in addressing concerns or helping resolve problems. The store also had very little inventory compared to what was advertised, making the trip a waste of time. To make matters worse, they refused to honor valid, unexpired coupons and provided inconsistent explanations as to why they wouldn't accept them. I also noticed products, including food and medications, that appeared to be expired or approaching expiration. That's unacceptable for products intended to keep pets healthy. Overall, this store needs significant improvement in employee training, customer service, inventory management, and its commitment to both animal welfare and the customers who trust them. Until those issues are addressed, I cannot recommend shopping here.

Love going there, very professional and the staff is always helpful. John runs a great business…read more Especially since it's hard competing against the big box stores. Will definitely be back.