It makes me want to clench my teeth that "Whiskers" is misspelled in the name of this pet store,…read morebut other than that, it's a nice locally owned pet store. You can tell they are dog-lovers since there is about twice as much aisle space dedicated to dogs as there is to cats. The selection of cat toys and brushes was still impressive for such a small shop, though. They also sell various other pet supplies, from birds seed to fish food. The staff is nice. The man at the counter was advising other customers about dog food and gave me some advice about grooming brushes for my cat. He recommended one but said they were all out, and told me when he expected the next shipment in.

We got to know the first owner, Dena. Then one of Dena's employees, Laura, became the new owner…read more Laura is almost always there when I stop by. She and her staff know the inventory and can do special orders. They are very friendly and helpful. Laura owns dogs but not cats. That's why she is interested in hearing my feedback on all the cat-related products. One of our cats has fur slightly longer than "domestic short hair" length. Even after we started brushing him, he had two separate bouts of life-threatening furballs. I did some research. Apparently, beet pulp is used in dry cat food to help push furballs out of the body before they can get large and life-threatening. Since starting to eat Blue Buffalo Indoor Health kibble, which contains beet pulp, the furballs have not been a major problem. Laura told me she was grateful to know that sort of information. She really wants to provide the best possible service to all her customers. Our last dog was allergic to all sorts of things. At W2W, I was able to find several types of dog cookies that she could eat. We fed her a home-made diet because of the allergies, but it was nice to be able to buy already-made cookies. Our current dog is as healthy as a horse. We have to keep her away from the self-serve bulk cookie bins, as she would grab a mouthful if she could. W2W has all the pet supplies that really matter. Premium kibble and canned foods, treats & toys, grooming supplies, etc. There might be larger stores, but they don't have anything new to offer me and my pets.

Had a great experience at this Tractor Supply location. The store was super well organized and…read moreclean, I was greeted really kindly and warmly- and it was genuine! And they had SO MUCH to choose from. They have a really big Carhartt selection and they also have tons of other super warm coats and hats and gloves and overalls etc. the prices were great too- I got a fabulous deal on a coat for my mom. I'll be back soon!

We were longtime customers of the dirty, down 'n out Saline farm store behind Mickey's Ice Cream,…read morewith its dirty, moldy dog food and mouse-chewed bags of chicken food, for years and years. Until one day the guy who worked there popped in, unannounced, at my house to harass me about a check that bounced. He may have been drinking, too. Why not just call? Isn't that why we used to put our phone numbers on checks? What a turnoff! From that day forward, not a penny went to that crappy store. Then, Tractor Supply opened up. It is bright, clean, cheerful and all of the employees are happy to be there. They play hokey country music on the PA and I can bring my dog there. Almost everything is well stocked, though the discontinuation of the chocolate frosted peanut butter krispie treats is baffling. They were so good but not for the waistline! I know, I know. I am a 'no chains' person. But, TSC has delivered to my comfort zone. Dog and cat supplies, tools, fencing, chicken supplies (an astounding selection of chicken treats!), horse supplies including supplements from Uckele in Blissfiend, farm style home decor and gifts. Breyer horse models, seeds, baby chicks and ducklings in spring and yes they will show you how to set them all up. There are always sales going on, so you will not leave empty-handed!

It's been about six months now that I took my Aussie in. She absolutely loves Jen R. However we had…read moreto go to someone else. It was a guy. But anyway, just asked for a wash and sweeten up the sides with scissor cut. When I came back to get Molly, she looked terrified. I chalked it up to just a new person. It looked literally like he just washed her and that was it. So disappointed. Then to top it off. What usually costs 110 turned out to be 150 because she was (difficult). Come on ppl. She's a dog with a new person Needless to say, won't be returning at all. Money grubbing jerks After I got home Molly was stretched out sleeping. I noticed on her side her skin was red. Looking at it more deeply I could see where tuffs of hair were missing. My girl was bald pretty much. Now ii know why she had the look of horror in her. I called the supervisor over the salon who I thought would be concerned and she just blew it off. Never again can I trust anyone. She terrified of baths now!!!!

We always take our 2 very anxious Doodles here for grooming and Will always does a phenomenal job…read morewith them! He's incredible at what he does and it's clear he loves dogs by how he interacts with them. We love Will!

Awful customer service $75 for a missed appointment is a…read moreripoff Never going back Stay away from these scalpers

Incredibly disappointed with what was previously a fantastic veterinary practice. I have been a…read moreclient at Animal Kingdom for years now with multiple pets being patients here. The clinic has a new office administrator/manager who has chosen to enact new policies which I find untenable as a longtime client. Beyond that, Dudley's clear contempt for the clients who direct their business toward Animal Kingdom is beyond astonishing. The clinic now requires prepayment of a deposit before they will even schedule an appointment with a vet or even for just a nail trim. Contrary to the verbiage on their website, this policy now applies to ALL Animal Kingdom clients... or so I was told by the office manager, Dudley. I would completely understand this treatment if I had previously no-showed to an appointment or if I had ever failed to pay in full for services rendered at the time of the appointment. But as someone who has been a loyal customer for years, who has never once missed an appointment or not paid a bill in full, I find this new policy incredibly insulting. When I expressed my disappointment in being treated this way, I was told "only our deadbeat customers seem to have a problem with the deposit." The word deadbeat was literally directed at me by the incredibly rude clinic manager, Dudley. The clinic also now refuses to electronically verify prescriptions for Chewy in an attempt to force customers to use their overpriced pharmacy. They previously did this and their vets quite literally encouraged us to get the prescriptions elsewhere because of how expensive the in house pharmacy is. Apparently Dudley has decided to end this service and now you must mail a physical prescription to Chewy because Animal Kingdom staff won't take the time to verify a prescription. Chewy customer service has stated that I am not the first customer to run into this issue with Animal Kingdom. They also now refuse to renew my cat's flea and tick preventative unless I bring him in for a full wellness exam. My cat has taken the same flea/tick medication his entire life with zero issues, and I have never once been denied a refill prior to this new office manager implementing his new policies. If my cat was symptomatic or had any issues I would gladly take him in for an exam. I will not subject him to needless stress just to renew a medication that he has taken without issue for years. Again, this was never an issue in the past. It's a sudden new issue. Dudley claims this is a legal requirement, but also refuses to cite the MCL statute supposedly related to his claim that my cat had to be seen in person for a prescription refill. These policies strike me as being nothing more than a poorly veiled attempt at profiteering and increasing revenue. During a phone conversation with the office manager, Dudley, he repeatedly over-talked me and was incredibly condescending. He also threatened that he would contact my employer to falsely tell them that I was being verbally abusive to veterinary office staff (I work as a sales manager in the pet industry consulting with vets and pet store owners on a daily basis). I find this incredibly funny, as I recorded my interaction with him and did not raise my voice, swear, or do anything remotely insulting to the office manager or any of the clinic staff. When I asked when the clinic owner, Dr. Vicky D. Marsh, would be available to discuss my concerns about the new policies and his behavior/threats, the office administrator stated "I think this conversation is over" and refused to give me a time I could reach Dr. Marsh. As such I've reached out to Dr. Marsh through social media (Facebook) and used my industry contacts to track down her cell phone number in an effort to inform her of her employee's conduct. So far I've received no response. I'm really hoping Dr. Marsh has better customer service skills than her staff and will do the right thing as a business owner and reach out to discuss this situation. It's just absurd to have to resort to contacting a business owner through Facebook because an employee refuses to simply state when would be a good time to call and speak to the clinic's owner. Animal Kingdom has been a well respected veterinary clinic in the Saline and Ann Arbor area for years. It really is a tragic shame to see their previously stellar customer service take a rapid nose dive, only due to what seems to be a newly hired, power-tripping admin worker. As someone whose entire job and livelihood revolves around relationship building and providing quality customer service, I can't help but just shake my head at the way some people behave when dealing with their clients. The office manager truly needs a crash course in how to have a discourse with the clinic's clientele. I've already requested my pets' electronic medical records and will be looking for a new vet who doesn't employ admin staff who believe it is acceptable to treat their longtime clients like fraudsters.

A real pet boutique in the middle of the mall, The Four-Legged Socialite has stylish apparel,…read morecollars, bowls & feeders and more. There's always some kind of sale going on, and when you bring in a picture of your pet wearing their new stuff, you get an instant 15% off coupon! For dogs and cats of all sizes.

Booked a same day basic dog wash and brushing for my son's dog. Super easy to book and very nice…read morestaff. She was ready in 1.5 hrs and they said she did really well. Easy to drop off and pickup. Very reasonable prices too. $36 for the basic. Just need the proof of rabies vaccination. Got her a toy after the wash and headed home.

We rescued a very active (and now throughly spoiled) pup and we have been using PetSmart training…read more(with Jo) and Doggy Day Camp services. To say we are impressed is an understatement. My dog gets SO excited to go to camp. I can't drive down Ann Arbor Saline road with him in the car UNLESS that's where we are going because I'm pretty sure it's his favorite place other than home. The staff is wonderful and he is well loved and happy while he's there. They have cameras and the pricing is very reasonable. We've also all learned quite a bit in the training classes and are already signed up for more. Overall a GREAT experience!

I was incredibly disappointed in the service I received when I shopped at The Pet Emporium tonight…read more Yesterday I purchased two dog seat belts, food, and treats. After leaving the store I realized I forgot my coupon so I called up and the lady on the phone said I could bring it in the next day and get the difference. Neither of the dog seat belts worked on my dogs; they were both too big and could squirm out of them. I have spent thousands of dollars worth of purchases at The Pet Emporium throughout the years and have NEVER returned anything, even if my dogs didn't like it. I have a memory problem and forgot the case the one seat belt went into, but it was still brand new.. not dirty or anything, like I said we had just purchased it the night before. The lady would not return it until I got the case for it. I have seen items there at The Pet Emporium without a case on it so why would my item be any different, it's not like it was a food item. And also, she did not credit me the difference with the coupon she said she would; she told me to use it on my next purchase. I usually brag about this store and love going there because of how friendly and helpful they are. I've written good reviews online about them, told of my good experiences there when I go to the dog park often, etc. But if they cannot make a simple return without all this grief after I've spent so much money there and held them in high esteem, then it's time to find a new pet store.

Nicest store I've seen in a long time. Fair prices priceless knowledge. The store mascot is pretty…read morecool too!

Great option for supplies, fish. Helpful and knowledgeable staff. I will definitely be backread more

Your pets are in safe hands if you board with Dr. Karr and Cyd!…read more I boarded our corgi here for the first time ever after my friend (who has also left a review here) raved about Dr. Karr. We have a situation where our dog requires 5 different types of eye medication, three times a day in his eyes. So that means someone has to be able to give him the meds at night around 9 or 10. Until I heard about this place, the only place in town who could do this is Petsmart. No other boarding place has someone working there late at night. Cyd told me this wasn't even an issue and of course they'd be able to give him his meds whenever we said he needed them. So it was a non-issue. Unheard of. I spoke to them on the phone a few times and they reassured me Gryff would be in good hands. First off, they take your dog out six times a day. Without a charge. That's just normal and routine. This is UNHEARD OF, people. You're lucky if your dog can be let out more than twice and they get to be outdoors. Not in a room like at Petsmart. You also have the option to let your dog be taken out in a group of other dogs (so they get some play time) or they can go out with just the people. Since our dog is getting a little older, playing with other dogs is hit or miss. To prevent this, they just spent more time with him and said he was great! I've also been told by people at Petsmart that my dog gets put in "time out" because he'd bark at other dogs. He's a mediator. That's a trait of corgis; big dog in a small dog body. But they took it as him being "aggressive" and he wasn't allowed in the group plays. At Pittsfield Pet Care, Cyd told me he was fine. Sure, they spent more time with him than him with other dogs, but they said he was totally fine. I have to trust two people who know and understand dogs over a kid working in a pet store. Dr. Karr is a licensed vet so if something happens there is someone there who will be able to take care of them. This is extremely reassuring. Given our dog's medical history, and a slight toe injury he was getting over, it was good to know he'd be in good hands should anything happen. Bottom line: board your pet here. They're going to be in compassionate dog people who know, understand and love dogs like their own. Their rate is great too ($30/night) and we only had a pay an additional fee per day because of the amount of medicine he needs. The facility is clean, which is a big thing on my list too. Drop-off and Pick-up was a breeze and these two people are two of the most friendly and wonderful people I have met.

Dr Karr and the staff at Pittsfield Pet Care are wonderful. The Vet care you receive is top notch…read moreand boarding services really superior. He even checks in as a Vet on my 2 dogs while they are boarding to make sure they always have what they need. I can barely hold the dogs back as they run to the door to get inside. I never have to worry about them. I can't give 10 stars since yelp only allows for 5, but they deserve it. The Mello's

Saying goodbye to your best friend is incredibly tough. Finding the right place for them is a huge…read moreworry, but Whispering Pines Pet Cemetery makes that difficult time easier by providing unwavering compassion and dignity. This is a Veteran-owned business, and you immediately feel that dedication to service and care. The owner, Paul, personally handles everything--from the time your pet arrives until they're laid to rest. This level of personalized dignity is rare, and it truly takes the stress and fear out of that final journey. Paul's goal is simple: to make sure you leave feeling better than when you arrived, certain that your companion is in the most dedicated hands. They offer compassionate options for burial, cremation, and pre-planning, all handled with respect. If you want a final resting place that honors your companion's unconditional love, you won't find better care than at Whispering Pines. Highly recommend.

Paul, the owner, is very compassionate and kind. He actually picked our beloved pet up after she…read morewas euthanized! He kept in constant contact with us and had her ready for pick up within days. Everything was very professional. We would highly recommend Whispering Pines:)!