They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

Great place! The staff is very helpful. They have a large stock, and will special order almost…read moreanything you need. We're lucky to have them here on the west side!

I love this place! Very friendly and knowledgeable staff. I have been going here for years. Very…read moreimpressed With the way they call you to give you updates on your orders!

I always enjoy going to this tore as their supply is very large and great products on their…read moreshelves.Prices are the best in pet shops!

Lots of choices for food and other supplies for all sizes/types of pets! The traveling shit clinics…read moreare great for cats and dogs too!

Booked a same day basic dog wash and brushing for my son's dog. Super easy to book and very nice…read morestaff. She was ready in 1.5 hrs and they said she did really well. Easy to drop off and pickup. Very reasonable prices too. $36 for the basic. Just need the proof of rabies vaccination. Got her a toy after the wash and headed home.

We rescued a very active (and now throughly spoiled) pup and we have been using PetSmart training…read more(with Jo) and Doggy Day Camp services. To say we are impressed is an understatement. My dog gets SO excited to go to camp. I can't drive down Ann Arbor Saline road with him in the car UNLESS that's where we are going because I'm pretty sure it's his favorite place other than home. The staff is wonderful and he is well loved and happy while he's there. They have cameras and the pricing is very reasonable. We've also all learned quite a bit in the training classes and are already signed up for more. Overall a GREAT experience!

Well stocked inventory spacious store layout surprisingly quiet given the popularity of pets in our…read morearea. We've furnished multiple pets with supplies from this store. Staff are typically friendly and helpful. Haven't been disappointed yet. Prices are fair. Our Hershey LOVES the wheat grass we purchased several weeks ago. Highly recommend.

i understand corporate policies are not in the employees' control, but if you know you're not able…read moreto take a dog for grooming based on the online form, call the owner ahead of time and let them know. there was nothing on the website indicating they couldn't take my dog here. the form stated they may call with additional questions, over several days i never got a call. waited for me to arrive just to tell me within 10 seconds to go to a different groomer. i have no problem with the policies since i know ultimately they are trying to keep pets safe. however the way they handled it was extremely frustrating. i wouldn't have minded if they were proactive and had respect for their customers' time.

I took my 72 pound golden doodle here for a bath the day before Thanksgiving. They have a self…read moreserve dog wash. I like that the room that you wash and dry your dog in is an individual private room. That is different than other places where I have bathed my dog. But what I did not like was that the hose to the dryer kept coming off - meaning I had to use both hands to hold the dryer together and was unable to brush my dogs while drying him. I did talk to the employee and she put it back together once, but it kept coming apart. So she then switched out the dryers for me. Also there is no where to hook your dog to when he is not in the tub. Some places have a raised bench where you dry your dog. This place does not. There is a hook with the noose that goes around their neck to hold them in the tub, but if you want to dry your dog outside of the bathtub, there's nowhere to tie them up to. I have a dog that does not like the blow dryer and he was bouncing off the walls, it was not a very good experience for us. However, it was very clean and the private room for bathing/drying was very nice. If I had a small dog or a dog that stands still for the blow dryer, I would go back here.

I decided to try this business as I saw online they were having a sale on the special food my dogs…read moreneed. Sales on the brand NEVER happen (not even for a first-time order on the manufacturer's website). Not only did they have more than one size available to purchase, but their sales were second to NONE. I was able to get my dogs their food and save a good chunk of money while doing so. Their store was clean and well stocked. The woman who gave me my order (I placed it online for in-store pick up) was very kind and gave me coupons for upcoming sales that would be starting in early May. Staff even wrote a "thank you" note on my receipt (not expected, but a very nice touch). Will definitely be back. Highly recommend!!

The customer service in here was amazing. I'm pretty sure just about everyone asked me if I needed…read moresome help. One would think that's how it is at any store but obviously depending on the store you'll be lucky to have an employee even look in your direction. The store has a great selection of cleaning supplies, food, treats, leashes, and accessories for dogs, cats, and other animals. They do grooming as while so it's worth asking some questions. I was able to pick up some treats and a few cans of wet cat food since I buy both wet and dry food. The staff asked about allergies and any anything that could be harmful. My cat will eat anything though, but great spot overall.

There's so much I could say about how much I love Bentley's, I'm not even joking! I live about an…read morehour outside of Ann Arbor, yet I would always find the time whenever I was in the area to make a pit stop at Bentley's to pick up goodies for my pup. The employees here are so knowledgeable and friendly & they were ultimately the ones who worked with me because they cared about our furry children so much to figure out the best food combinations for my dog. All the recommendations they give me I always trust and normally found myself adapting into our every day regimens as well. This place is wonderful, often does sales on all kind of products they carry so check in often, and truly take customer service & passion for our four-legged friends to a whole other level! Note: Don't be confused by their signage! They are now called Bentley's, but their sign still say Green Pawz Pet Supply!

Love the self wash machines. My dog has never felt so clean after a wash. Wash area is open and…read morecomfortable to work in, doesn't get all humid and hot. Staff is super friendly and helpful. Highly recommend.

I love Wag n Wash! My aussie sheds a lot and likes to get herself into all sorts of trouble, so we…read moreare frequent flyers for the self-wash stations. The tubs are always nice and clean, the soap and conditioner make her smell nice and the nozzles get right down to her undercoat without me needing to take extra time just to get her wet. The warm water is always a plus! I usually do all of my own grooming but have been slacking off with the winter weather, so I scheduled her to be groomed by Mariah. I'm very particular about how she's trimmed as I've had groomers take entirely too much coat off before despite me clearly explaining what I wanted, but Mariah listened closely and sent her home looking exactly how I asked. My only complaint is that the dryers at the self-wash station are not very powerful, so they take longer to dry a dog with lots of fur than a high-velocity dryer. I do understand that nothing can be done about that and just recommend that people whose dogs require more time bring something like a happy hoodie to help make the process more comfortable. :)

I get my doodle groomed by Lindsey at the Plymouth road store. They do full service, as well as…read morehave the self serve washing available. She does a fantastic job with him. Lindsey is gentle and I am never unhappy with how he looks. And most importantly, he is comfortable with her!

Twice this week I was in there buying large amounts of food,and the guy Karl,came right over and…read morehelped me, I really appreciate it Karl, couple of other nice people there too,Kristi and Ryan, thank you guys

We always take our 2 very anxious Doodles here for grooming and Will always does a phenomenal job…read morewith them! He's incredible at what he does and it's clear he loves dogs by how he interacts with them. We love Will!

It's been about six months now that I took my Aussie in. She absolutely loves Jen R. However we had…read moreto go to someone else. It was a guy. But anyway, just asked for a wash and sweeten up the sides with scissor cut. When I came back to get Molly, she looked terrified. I chalked it up to just a new person. It looked literally like he just washed her and that was it. So disappointed. Then to top it off. What usually costs 110 turned out to be 150 because she was (difficult). Come on ppl. She's a dog with a new person Needless to say, won't be returning at all. Money grubbing jerks After I got home Molly was stretched out sleeping. I noticed on her side her skin was red. Looking at it more deeply I could see where tuffs of hair were missing. My girl was bald pretty much. Now ii know why she had the look of horror in her. I called the supervisor over the salon who I thought would be concerned and she just blew it off. Never again can I trust anyone. She terrified of baths now!!!!