This place is hands down my favorite pet store around. I've now been here enough times to interact…read morewith five or six staff members and they were all incredibly knowledgeable about their products. The selection here, as far as food, toys, litter, etc., is top notch. The store cat Leo is cool as hell and we were lucky enough to stop in for his birthday celebration/sale. My girlfriend and I work in Ann Arbor but live in Dearborn, and we decided to make the trip out on a weekend just to catch the sale, because not only was everything 15% off (cat products) , but the first fifty customers received goody bags. As expected, the goody bags came packed full of cat stuff that I know my cats are going to love. We are now at the point that my cats actually recognize the Pet Emporium bags and will try to sneak towards the bag and try to pull out various treats and toys. If you have a pet I highly suggest you stop by and check this place out. Your pets will thank you!!

I liked the products there, but, one time I scanned my card and it took double what I was supposed…read moreto be paying for off my card.

Wags to Wiskers has moved to a larger space since I last wrote and it's great! Parking is WAY…read moreeasier at this location and there's more space for lots of goodies for your furry and feathered friends. I go here most regularly to get bird seed for our yard feeders. They carry the hot pepper seed that keeps our ravenous squirrels at bay and they have a purchase program for the bags of seed (buy 10 get one free) which is nice since we go through A TON of the stuff. I also get my pups some fun toys here. They have food allergies so I can't go too wild with the snacks but getting them fresh chew toys, stuffies, and other play things is always fun. Makes their day when I bring them a treat from Wags to Wiskers!

Great place! The staff is very helpful. They have a large stock, and will special order almost…read moreanything you need. We're lucky to have them here on the west side!

Shannon does a great job with Charlie, patient, thorough with Charlie and me! She does a great job…read moreand I recommend her! She is very gentle with Charlie! Sara and Patty groom Charlie beautifully. I have been very happy with their service over the last year. They are always gentle and kind and do an excellent job grooming. I would recommend them!

Lots of choices for food and other supplies for all sizes/types of pets! The traveling shit clinics…read moreare great for cats and dogs too!

Booked a same day basic dog wash and brushing for my son's dog. Super easy to book and very nice…read morestaff. She was ready in 1.5 hrs and they said she did really well. Easy to drop off and pickup. Very reasonable prices too. $36 for the basic. Just need the proof of rabies vaccination. Got her a toy after the wash and headed home.

We rescued a very active (and now throughly spoiled) pup and we have been using PetSmart training…read more(with Jo) and Doggy Day Camp services. To say we are impressed is an understatement. My dog gets SO excited to go to camp. I can't drive down Ann Arbor Saline road with him in the car UNLESS that's where we are going because I'm pretty sure it's his favorite place other than home. The staff is wonderful and he is well loved and happy while he's there. They have cameras and the pricing is very reasonable. We've also all learned quite a bit in the training classes and are already signed up for more. Overall a GREAT experience!

Autumn always does a great job, but she outdid herself with Poppy!…read more Poppy is a rescue Cocker Spaniel who hadn't been groomed for close to a year. He was a mess. Poppy is also blind and so he needs a little extra TLC at the best of times. He was comfortable with Autumn and a happy camper (or Cocker) after. When I took Poppy to the vet today for a check-up they commented on what a great job the groomer had done (they'd seen the before photos).

I walked in as a first time customer with my dog Meatball. The girl looked at me, no smile, no…read moregreeting... just absolutely nothing. Makes a person feel real welcome. I also had a man come by that worked there to see me shop... like I'm going to take something. There was again no greeting, can I help you find anything... nothing. I'm sick of stores that don't care about their customers...pay better attention to your employees, because they don't do their job. I think your place of business sucks, and I won't be returning. People should know better by now how to treat a customer...and be a decent human being!! Btw, I would give 0 stars if I could. Thanks for nothing.

I took my 72 pound golden doodle here for a bath the day before Thanksgiving. They have a self…read moreserve dog wash. I like that the room that you wash and dry your dog in is an individual private room. That is different than other places where I have bathed my dog. But what I did not like was that the hose to the dryer kept coming off - meaning I had to use both hands to hold the dryer together and was unable to brush my dogs while drying him. I did talk to the employee and she put it back together once, but it kept coming apart. So she then switched out the dryers for me. Also there is no where to hook your dog to when he is not in the tub. Some places have a raised bench where you dry your dog. This place does not. There is a hook with the noose that goes around their neck to hold them in the tub, but if you want to dry your dog outside of the bathtub, there's nowhere to tie them up to. I have a dog that does not like the blow dryer and he was bouncing off the walls, it was not a very good experience for us. However, it was very clean and the private room for bathing/drying was very nice. If I had a small dog or a dog that stands still for the blow dryer, I would go back here.

I decided to try this business as I saw online they were having a sale on the special food my dogs…read moreneed. Sales on the brand NEVER happen (not even for a first-time order on the manufacturer's website). Not only did they have more than one size available to purchase, but their sales were second to NONE. I was able to get my dogs their food and save a good chunk of money while doing so. Their store was clean and well stocked. The woman who gave me my order (I placed it online for in-store pick up) was very kind and gave me coupons for upcoming sales that would be starting in early May. Staff even wrote a "thank you" note on my receipt (not expected, but a very nice touch). Will definitely be back. Highly recommend!!

The customer service in here was amazing. I'm pretty sure just about everyone asked me if I needed…read moresome help. One would think that's how it is at any store but obviously depending on the store you'll be lucky to have an employee even look in your direction. The store has a great selection of cleaning supplies, food, treats, leashes, and accessories for dogs, cats, and other animals. They do grooming as while so it's worth asking some questions. I was able to pick up some treats and a few cans of wet cat food since I buy both wet and dry food. The staff asked about allergies and any anything that could be harmful. My cat will eat anything though, but great spot overall.

There's so much I could say about how much I love Bentley's, I'm not even joking! I live about an…read morehour outside of Ann Arbor, yet I would always find the time whenever I was in the area to make a pit stop at Bentley's to pick up goodies for my pup. The employees here are so knowledgeable and friendly & they were ultimately the ones who worked with me because they cared about our furry children so much to figure out the best food combinations for my dog. All the recommendations they give me I always trust and normally found myself adapting into our every day regimens as well. This place is wonderful, often does sales on all kind of products they carry so check in often, and truly take customer service & passion for our four-legged friends to a whole other level! Note: Don't be confused by their signage! They are now called Bentley's, but their sign still say Green Pawz Pet Supply!

We come here all the time for the self serve wash area! The scent bar has a bunch of flavors and is…read moresoo nice at masking my dogs...scent. And there always seems to be a deal going on!

Love the self wash machines. My dog has never felt so clean after a wash. Wash area is open and…read morecomfortable to work in, doesn't get all humid and hot. Staff is super friendly and helpful. Highly recommend.

Easy online ordering and pickup. Lot of sale items. My dog enjoyed exploring the storeread more

Love Lindsey the Groomer and the layout of the store. All the products that I need with reasonable…read moreprices, especially with coupons from the mailer ad.

My favorite pet store for all of my cats needs. This location is clean and orderly. I can always…read morefind what I'm looking for. The employees are knowledgeable about the store's products and services which says a lot about Pet Smart. The prices are competitive to Petco and other chain pet food/supply stores. The main reason I chose Pet Smart is for their private label "Simply Nourish" cat food. My cat like many people's cats is finicky and this brand of food works. Cat litter is also reasonably priced. There are some expensive ones too. The store is located in a strip plaza with tons of parking available. The staff is friendly and work quickly to get customers in and out of the store.

We always take our 2 very anxious Doodles here for grooming and Will always does a phenomenal job…read morewith them! He's incredible at what he does and it's clear he loves dogs by how he interacts with them. We love Will!