This place is hands down my favorite pet store around. I've now been here enough times to interact…read morewith five or six staff members and they were all incredibly knowledgeable about their products. The selection here, as far as food, toys, litter, etc., is top notch. The store cat Leo is cool as hell and we were lucky enough to stop in for his birthday celebration/sale. My girlfriend and I work in Ann Arbor but live in Dearborn, and we decided to make the trip out on a weekend just to catch the sale, because not only was everything 15% off (cat products) , but the first fifty customers received goody bags. As expected, the goody bags came packed full of cat stuff that I know my cats are going to love. We are now at the point that my cats actually recognize the Pet Emporium bags and will try to sneak towards the bag and try to pull out various treats and toys. If you have a pet I highly suggest you stop by and check this place out. Your pets will thank you!!

I liked the products there, but, one time I scanned my card and it took double what I was supposed…read moreto be paying for off my card.

As a woman of a certain age is prone to do, I got really into birds a few years ago. And I…read moreparticularly got into cultivating a welcoming and healthy environment for the ones in my backyard and Wild Birds Unlimited helps me keep that environment to their liking. From poles and feeders to help get me started, to squirrel baffles and spicy seed to keep the critters in check, houses to entice specific birds to stick around, cleaning supplies to keep them healthy, special treats like live mealworms, and small things like alpaca wool to add to a nesting ball to help them create the perfect space to raise their little ones, they've got it all! Plus books, bird specific art and decor, etc! They pack a lot into that store! The staff here is also very knowledgeable and VERY kind. Don't hesitate to ask them questions. Whether you're a novice or have a few years of maintenance under your belt they can help. I also recommend signing up for their loyalty/mailing list to get regular coupons. If you buy a lot of seed you can also join their savings club for $25 a year and save 15% off future bird food purchases! The way the sparrows are eating me out of house and home this year I think I'm going to have to join!

They know me and greet me by name. When I've been sick they've had supplies delivered. It's a nice…read moreplace to shop and dish bird news!

I love just walking into the store, and the gentleman that works there is so friendly and helpful!…read moreEspecially to a novice like me. He even carried my things to my car. If I could give them more than 5 stars, I would!

This location has always impressed me…read more I shop here as they have a great bird seed variety that doesn't cause a lot of weeds (no mess blend). In addition to seed and suet, they have a great variety of gifts and books. Staff are always friendly and very knowledgeable!

I bought Jax on 6-28-26 This place is clean and the pets are well cared for, the crew running it…read morewere awesome. Jax is a beautiful Teddy bear breed weighing 3-4 lbs. he has adapted very well already he is happy in his new forever home. Highly recommend this place.

I was just wondering about and decided to check out puppies. I always thought about getting one…read more This place was recommended. I had a small one in mind. On entering there was a variety of pet supplies and to the back there were various puppies. I put my eye on a white maltese. I was asked if I wanted to see one and of course I said yes. We went to a room to have a little play time. I was hooked. The process went smoothly. They explained to me about what shots he had and that he would require a doctors visit. There was also a guarantee that the dog was in good health. I packed up on a few items and I was now a puppy dad. I would recommend this place as a great place to grab supplies or a great pet. It was a good experience.

Awesome store and staff! Shout out to Meg for assisting me! She was friendly, helpful and…read moreinformative! Come here for all your bird needs!! Nice store with all kinds of neat items! From garden, to BIRDS, to natural hand lotion products and Michigan made products!!

What a great store! Phil and his staff are very knowledgeable on every bird and what is the best…read morefeed for them. A store that I will always come back to.

New to the bird world and appreciated their insight. Very helpful with recommendations of food…read moretype for the birds I was hoping to attract. Highly recommend!

Fantastic customer service. So glad we have this business in our neighborhood! I get all my bird…read moreseed, houses, and Cherry Republic goods from this location. Sign up for their club. Totally worth the discount.

The pet and their pet foods are pleasant and given adequate care. And the offer bargains to with…read moregenerosity.

I absolutely love this place! I go here 1-2 times a week for all my dogs needs. They have a wide…read morevariety of pet supplies, pet food, and dog bones, which I very much appreciate. Every employee has a genuine desire to help you. The owner is probably the nicest person I've ever met, and he is super helpful and insightful with any questions you may have! You can tell this place really cares not only about your pet, but you as well!

I wish I could give this store six stars. April is a great business woman and she does a good job…read moreof finding the best staff (and baby birds). The grooming is good too.

Every part of the experience has been wonderful. The staff are all very kind and knowledgeable with…read morebird care. they are very patient with me coming to visit and i always learn something. lots of toys and products for happy Birds and People. Its obvious that they have the birds best interest in mind and honestly love these little guys. Only place ill go now.

Secret Shopper Here!…read more I do this for a living, usually have to report back to a certain upper, but at this extent I feel the need to put it on Google and yelp reviews so that the community would be aware I had a very disappointing experience at this pet store, and I won't be returning. The biggest concern was the overall health of the animals. Several pets did not appear to be in the condition I would expect from a store that is supposed to prioritize animal welfare. It's heartbreaking to see living animals treated as inventory instead of being properly cared for. The staff was another major issue. They were unfriendly, dismissive, and seemed to have very little knowledge about the animals they were selling. I was given incorrect information about proper reptile lighting, which could seriously affect an animal's health if a new owner followed that advice. A pet store should be a reliable source of accurate husbandry information, not misinformation. Customer service was just as disappointing. It was difficult to get anyone's attention, and when I finally did, I felt like I was inconveniencing the employees. The manager was rude, unprofessional, and showed little interest in addressing concerns or helping resolve problems. The store also had very little inventory compared to what was advertised, making the trip a waste of time. To make matters worse, they refused to honor valid, unexpired coupons and provided inconsistent explanations as to why they wouldn't accept them. I also noticed products, including food and medications, that appeared to be expired or approaching expiration. That's unacceptable for products intended to keep pets healthy. Overall, this store needs significant improvement in employee training, customer service, inventory management, and its commitment to both animal welfare and the customers who trust them. Until those issues are addressed, I cannot recommend shopping here.

Love going there, very professional and the staff is always helpful. John runs a great business…read more Especially since it's hard competing against the big box stores. Will definitely be back.

Recently, during a snowstorm I had to make an emergency stop at this location to pickup some cat…read morefood. This was the first and hopefully, last time I ever shop at this store. Their selection of cat food and associated goods leaves a lot to desired to say the least. When I was looking for the usual brands of canned pet food that my cat likes to eat, I was dismayed that Hill's wasn't there, nor was Authority. Other pet stores carry it, but not here. Given the fact my cat is a picky eater, the limited offerings. Likewise, I noticed very few if any cat treats. This is a store that is pro-dog all the way. With only one isle devoted cats, it's way too sided for me.

We have been taking my parents dogs there to get cleaned up for quite a few years, as Raychel is…read moreAMAZING! She understands that not all dogs are alike, and would make sure to allot enough time in her busy schedule for their three anxiety-ridden pooches (two cocker spaniels and a Bernese mountain dog) to be able to spend the day together! As the big guy has sadly crossed over to the rainbow bridge, it's now just the two bratty rat dogs, who are considered "senior dogs", yet Raychel knows them well enough to know that they have their issues - yet consistently gives them GREAT care and lots of love (and patience!). As for the store, every time I've been in, it was clean and well-stocked. As for the actual company, they unfortunately changed their rewards program and the discounts expire quickly. However, if you are looking for a kind, passionate, and dedicated groomer, go see Raychel at the Ypsi Pet Supplies Plus store - you won't be disappointed! She is AMAZING and your animals will be pampered :)