Is there a rating less than 1 star available? That is what this company deserves. After shopping…read morethere for years, including the Novi location, I was bathing my dog and they told me to leave. As a kind and loyal woman, I was shocked! I have never experienced anything like it in my 58 years! They said you are taking too long. I said I cannot wash and dry my dog any faster. She said that is not what this is for. I said it is not to wash and dry your dog and she said yes, but faster. I gathered my things and left and on my way out I asked for Brandon to call me. He is one of the owners, yet he didn't call. I called the Novi store asking for him and left a message and again he never called me. I was kind the entire time. I am still stunned by this, and after a few months I decided to let the public know about my experience. I still have like 9 washes on my account that I pre-paid for.

I stopped in for the first time on a Monday night after work, needing dog food. The lights were on…read morebut when I approached the doors they didn't open, they were locked. I saw a couple of young ladies inside and as I quickly checked the sign to see what time they closed, the doors opened. I wish I could remember their names because they deserve a mention. They were like "No worries, come on in! What can we help you find?" I was shocked and so thankful! I didn't "shop" but they weren't rushing me at all, told me to "take my time". Excellent customer service!

Bought fish from this store and it ended up introducing disease into my established tank. Within…read moredays, fish that were perfectly healthy started getting sick and dying. This tells me one thing, no proper quarantine, no real health checks, and zero accountability. A fish store that can't keep basic biosecurity under control shouldn't be selling livestock at all. After calling them all they offered was to sell me product to clean my tank.. definitely won't be returning. If you care about your tank, your money, or the lives of your fish, look elsewhere. This place turned a healthy aquarium into a cleanup operation.

Took my 1 and a half year old corgi, Salem, here to be groomed for her first grooming! We got Alex…read morethe groomer and he was amazing! He was so sweet with her (Salem) and did such an outstanding job! She looks unbelievably adorable! The cut also was a traditional Pembroke Welsh Corgi cut! It really brought out all her features! I just asked for her to be trimmed up and sanitary, so I was so pleased it turned out beyond expectations! The shampoo smells amazing and her coat is still shiny even a week or so later!

I love that the grooming salon people recognize my dogs and treat them well. I don't always support…read morepetsmart because of their ban on pit bulls being involved in play times. I think that's a completely bs setup and, though I can "understand" why it's there, it is completely dumb. I've seen more small dogs hurt people than big dogs. Maybe if you let them into your training sessions they would be so.. "dangerous" Otherwise, the grooming staff love my boy and treat him well every time and that's the only reason I return there, as taking him elsewhere would restart his stress about getting his nails done all over again. He's mostly comfortable with the girls that take care of him, and for that, I do appreciate that. Update 6/4: Man the ladies here take such good care of my babies, couldn't ask for better people to trust to care for them in the grooming salon Update 6/22: A different gal than normal took care of my Duke today but she was gentle and loving with him just like the rest. Denise was there and always recognizes my babies. I love it Update 7/30: Bela always greets Duke with such love, as does Denise. He's extra squirmy today so Bela is consoling him while Shannon grinds his nails. They always do such a good job and treat my babies so well. I love the group of people they have at the salon, so compassionate. Kelsey came over to say hi as everyone there loves my pitty Duke Update 8/13: Very quick visit done by the nice gentlemen (I don't know his name). He did a pretty good job especially for only taking a couple minutes. He was done with Duke's nails by the time I had paid any walked back to the grooming salon. Very efficient, which Duke appreciates as he gets really anxious sometimes.

The Pet Smart in Brighton, MI is terrible. The fish tanks…read moreare crowded with plants and decorations so customers cannot see the fish for sale. The tanks glass is covered with stickers so you cannot see into the tanks. The tanks glass only gets cleaned once every two or three months and it's nearly impossible to see through. Contacting the corporate office accomplishes nothing because they only apologize, but do not address the complaint or take any corrective actions! Pet Smart is not serious about earning your business or this would not be allowed to continue. The Brighton, MI store manager has been allowed to completely trash the brand value of Pet Smart and the corporate office could not care less! This has been happening for about a year now, so if the corporate office cared this would have been addressed long ago!

I brought my dog in to have his nails trimmed. He can be…read moreanxious, and feel like a lot to handle. Bella was an absolute godsend! Her patience and care made my dog feel comfortable to the point he was easy as can be. Incredible work!

Absolutely love this place! Every time I take my dog here results are amazing. The grooming is fast…read moreand efficient. Along with amazing workers. I definitely recommend this business.

Though the products on this site are primarily marketed for pet birds, they are very high quality…read moreand also work super well for pet rats. I feed my rats a homemade mix so I need to supplement them with vitamins and calcium, and this shop had the exact supplements I needed. Shipping was very quick and the pricing was reasonable; it took only a couple days for my purchase to arrive at my home. The seller also added a free sample of a millet mix which my rats were thrilled about. As a bonus, the paper that the products were carefully packaged in was a huge hit with the boys (see photo) and I'm sure pet birds would enjoy shredding or playing with it as well. This was my first time ordering from this shop but I will absolutely be ordering again any time I need supplies for my rats.

From the owner: Bird Supplies, specializing in smaller species like the lady gouldian finch, canaries, parakeets,…read morecockatiels and exotic finches

When we first moved into our house I excitedly put up a ton of bird feeders and then, watched in…read morehorror, as every squirrel in a 3 block radius came and wolfed down the seed before the birds could even get to them. So I gave up. Then the pandemic happened and I've been sitting in the yard more, watching the birds in the yard and really wanted to bring more in and feed the ones that were there. So, I went to Wild Birds Unlimited and the wonderful owner gave me a ton of tips on how to make a hospitable bird feast without encouraging those furry little devils (they chewed through our garage and also broke into our attic so I feel very confident calling them devilish). The tips included hot pepper coated food (doesn't effect the birds but the squirrels aren't into the heat), certain seeds that don't appeal to them (njjer seed for the finches), certain squirrel proof feeders, etc. Not once did she try to upsell me on anything, suggesting instead to start small and see if the birds liked something before investing in more of it. I also got some great tips (like adding some colored yarn or ribbon to the feeders to encourage bird visits) and a product to help increase the longevity of my hummingbird nectar during the heat. She also gave me a great free sample of bark butter (a paste you smear on the tree bark for bird feasting) and she even added rubber gloves since it was also hot pepper infused! Oh, and a small baggie of mixed seed to take to Kensington for bird feeding. In the end I walked away with a new finch feeder and a bag of seed, a hot pepper bell of seed and nuts, a special perch for the bell (that will accommodate our cardinals), some hummingbird gear, a hot pepper suet cake, and a new shepherds hook (I'd been having trouble finding them anywhere in stock right now since it's the end of the season). I was so excited to put it up I did it right away when I got home and since then I've been enjoying seeing all the finches having a feast! Thank you for the amazing selection and the extremely kind and patient help you provided! Can't wait to come visit again for more upgrades once I know what works in my yard!

Owner is very knowledgeable and because of her help, I have my favorite birds visiting daily.read more

This is a great local store for dog food and other dog supplies. They do have limited brands which…read morekind of sucks because they didn't have what I wanted so I tried switching my dog over and he wasn't a fan of what I bought so I have to go to other pet stores for that. However, they have a great selection of other items. They have marrow bones in the freezer that my dog loves. One thing they don't have is the smoked femur marrow bones. I wish they had those. All in all, great place. Friendly and helpful staff!

Pet X is THE place to get everything for your pets. The staff is nothing short of WONDERFUL. They…read morehave guided us through so many minor and not so minor challenges of having a dog for the first time in many years. While I admit we have supplemented our toy supply with some bargain basement toys but that's because our dog is a masterful chewer! And yet we've gotten all our dog food and most of our dog snacks from Pet X. They carry great brands - gluten free and foods that meet other high quality dietary specifications. You really need to stop in and see their incredible line of dog foods and snacks!