I needing to board my pet on short notice in case of being admitted to Hospital. On 05-005-26 I…read moretook my dog to Golden Acreas and met owner Anne Kane. I was so impressed with Ann and her boarding facility. Right off the bat I could tell I was at the perfect place. Clean, organized, plenty of room for the dogs including a huge fenced in are , in the country and clean kennels to accommodate all size of pets. So impressed. Ann gave me a tour and didn't rush me, she also listened about what concerns I might have asay a first time client with my rescue dog. As you know our pets are considered family, so I could tell from talking to Ann that she was very knowledgeable about rescue animals which was truly important to me and my pet. I can't say enough about Golden Acres and Ann. My prayers were answered by finding Golden Acres Pet Boarding. I and my dog are very lucky. Carol W.

I am a veterinarian and I have examined a Golden Retriever from this breeder. The pup had great…read moregenetics and temperament. I'm so glad to see a reputable breeder.

I took my mini golden doodle Lily here for her summer cut last weekend. She's forty pounds so a…read morelittle bigger than groomers usually handle for full cuts. They did an amazing job - honestly the best cut she's ever received. I'm only in Brooklyn during the summer at the cottage but I will definitely be bringing her back!! She looks SO CUTE!

Never again. My dog came home traumatized. I KNOW that there was some form of physical abuse upon…read moremy dog. It was so bad, I wondered if my dog got loose and was hit by a car. These people are awful.

Great place! They do a fantastic job with my dog here. They also provided lots of maintenance…read morerecommendations for my pet!

This place is FANTASTIC!…read more After my malamute had a very negative experience at a different grooming establishment, where they blamed the dog, I was worried I would have a hard time ever getting her professionally groomed again. I had The Groom Room recommended to me by a newfoundland owner, and told me they're great with large breed dogs. I called The Groom Room, explained our situation, and they agreed to take my dog on. Apparently, my dog was an angel! :) They're very patient with her, and I've always been thrilled with the results. Thank you!

I've used the Groom Room for my goldendoodle twice now, and been very happy with the results both…read moretimes. They give me exactly what I ask (short but not shaved, and don't "poodle" my doodle!), which is crucial for me. Also, as an added plus, my dog comes home tired and happy, because they let the dogs roam around and play all day! I'm very appreciative of the hard work that the groomers do. Thank you, Groom Room!

I booked a grooming appointment at Lucy's for 2:30 PM. Due to a last-minute work emergency, I…read morecalled ahead to ask if I could drop my dog off 15 minutes early. I made it clear I was not asking for early grooming--simply for him to sit safely in a holding area or kennel until his scheduled time. Instead of a simple "yes" or "no," I was met with an extraordinarily argumentative response. The owner lectured me on why arriving 15 minutes early was unacceptable, claiming that sitting in a kennel prior to a session would ruin my dog's experience. This made little sense given that my dog is a 10-year-old senior pet who has been groomed peacefully his entire life. She then made a strange comparison to human hair appointments, asking what I would expect if I showed up 15 minutes early for my own haircut. As a human, I would expect to wait quietly in the waiting room until my appointment time--which is all I was asking my dog to do in a kennel. She even went so far as to claim she would have to "babysit" him while he waited in the kennel. When I repeatedly asked what my actual options were, the hostility only continued. Given that she said that first-time check-ins naturally require extra time for intake and paperwork, arriving slightly early should have been a non-issue. I spoke with a friend who is also a veterinarian afterward, who explained that dogs naturally experience a brief spike in physiological stress markers during travel and arrival, and that sitting quietly in a crate for 15 minutes actually gives an experienced senior dog a chance to decompress before being handled. For an establishment that markets itself around a "luxury" experience, I found the customer service was surprisingly rigid, rude, and combative. I took my business to a fantastic local groomer who was kind, accommodating, and happy to help. Customer service matters, and there are far too many great options in the area to tolerate being treated this way.

Beware!!!! I have an 8 month old havanese which was groomed by 2 different groomers at petsmart in…read moreAnn Arbor at the age of 2 and 4 months. Both groomers said he did great. Wanting someone local I went to Lucy spa. When I arrived to pick him up from his 1st appointment with Lucy spa I was informed he had to be muzzled because he was trying to bite her. "6 month old puppy"!!! Like other comments state on yelp. The manager/owner gives vet advice which is illegal in Michigan without a license. Knowing nothing about my puppy's health the manager/owner stated my "puppy" which is on seizure medication should have been put on trazadone as well for grooming. She said my puppy was horrible and would not let her groom him. My puppy is under the care of Tecumseh Veterinarians Dr Ed, Dr Sarah and Dr Laura. I Immediately called my vets and was recommended a new local groomer "grooming by design". Today Chewy had his 1st at appointment at "grooming by design", he is now 8 months old. Sierra did an amazing job! When I went to pick him up Sierra said the something as the two groomers at petsmart. She said she had absolutely no problems with Chewy and he did great! Thats "3" different groomers that has had no problems with our puppy but manager/owner had to muzzle the baby. **This woman's comments to my review is absolutely lies!!! SHE stated she could not believe my vets did not put my puppy on trazadone for grooming! As other reviews state she thinks she a Veterinarian! No worries "grooming by design" is doing a wonderful job with Chewy. He is now in good hands.

UPDATE FOR A COVID-19 WORLD:…read more Quality Grooming is back open and safely taking your pups in for a glow up! We last got our pups groomed in early March so we were lucky enough to keep our previously scheduled appointment, although this time it was run a little differently. Everyone in the shop is masked up. You can go into the building with your pup or call them when you arrive and they'll come to your car to get them. As I've mentioned in previous reviews we've got some immunocompromised folks in our family so we opted for the outside handoff. Quality Grooming staff came out masked up and scooped Oliver and Poppy up for their pampering. A few hours later we got the call that they're ready. We paid for the appointment over the phone and my husband went to go get them. He called when he arrived and they brought them out--lookin' cute, smellin' fresh, and trimmed up all fancy like. They always get a summer shave but this time we got them shaved pretty short so we wouldn't have to go in for another appointment for a few months. I'm grateful they were so accommodating. As long as we humans avoided close contact with the staff (for their protection as well) we felt comfortable bringing our pups in for their appointment. They got their summer cuts and I'm happy to report that they slept in our beds through the night for the first time in a week (they had gotten too floofy which made them get super hot in the bed) so I'm very grateful we could still bring them in. Thanks for being consistently awesome, through the good times and bad, Quality Grooming!

I have used Quality Grooming for years, and they are nothing less than awesome! Janet and Linda…read moreare so kind and professional and were so kind and flexible with my dog with a difficult personality. Linda was super helpful when she got very old, and carefully and lovingly groomed her right up until when she passed away. I couldn't say more about how much they love dogs, how good they are with all personalities, and how professional they are.

It is hard to find a cat groomer, yet alone a good one. She is WONDERFUL!! My kitty gets a lion…read morecut, so this involves washing and shaving. So many groomers run from this job and others do it badly. NOT HERE - my kitty comes out looking so adorable, and without too much taken off (she had been shaved really close to the skin at another groomer). This place is such a find. I love About Cats and Dogs and my kitty girl does too.

My mom and I took her new kitten to About Cats N' Dogs in Saline for a claw trim. It was the…read morekitten's first trimming, so she was a little scared at first, but that didn't last long! I could really tell these people know how to care for animals, and that they love their work. We wouldn't take our cats anywhere else.

I have used this company since the owner started, I think. I love the groomers and they are so easy…read moreto work with. I have 2 long-haired dachshunds who are very anxious so having the groomer pull up to the door is very convenient. I can give the dogs their anxiety meds and then just hand them over. I've had 4 different groomers over the last 5 years and they are all excellent. Highly recommend! They are usually on time but if late I always get a text. They had to cancel one time due to an illness but rescheduled me quickly and without any problems. The price is worth it to me and I don't think it's outrageous for what they do. They bring everything right to your door Always with a smile.

They were timely and professional. The price didn't quite match what they said but I wasn't home to…read moredicker with them. My pups are challenging even if they are loving -one bites the dryer lol. I'd hire them again

What a wonderful experience! We brought our two dogs into W&W to get groomed on Friday. Our…read moredachshund Blue is 12 years old and is a grumpy old man. Buddy is a terrier and is hyper even though he's five years old. In other words, we brought in two, tough customers. Erica checked us in quickly and then went to Blue to welcome/cuddle him -- they formed an immediate bond and Blue happily went with Erica to the groom room. When Erica came back for Buddy, she made a point of sitting with him on the couch and calming his nerves before taking him back - he too, went willingly. We love our dogs and it's hard to give them to anyone but Erica made it easy. What a wonderful experience! Both dogs came back looking beautiful so big thanks to this experienced, caring team of professionals.

I have been taking my little girl there since 2024, I find the staff very friendly and helpful…read more Amanda is the one that deals with Ginny and the 2of them hit it off right away Ginny loves her trips to the beauty parlor, and seeing Miss Amanda, in the rest of the ladies smiling faces.