I've used the Groom Room for my goldendoodle twice now, and been very happy with the results both…read moretimes. They give me exactly what I ask (short but not shaved, and don't "poodle" my doodle!), which is crucial for me. Also, as an added plus, my dog comes home tired and happy, because they let the dogs roam around and play all day! I'm very appreciative of the hard work that the groomers do. Thank you, Groom Room!

Sara has been grooming Hairy for a year now. She just groomed Hairy and did such an excellent. This…read moremay be the best grooming of Hairy yet. Sara takes time to understand the dog to give the dog the most stress free experience possible. She also has a great set up allowing the dogs to socialize-again, to give them a low stress experience. When I dropped Hairy off today, he was so excited to go inside. Thank you Sara for taking excellent care of Hairy.

Brought my dog in after having a bad experience with a previous groomer, and I explained in detail…read moreof what I was looking for, and when I came to pick our dog up, they didn't trim his face, and underneath his eyes were shaved and scooped very deep. They also use a very strong scent of spray after the groom. We will probably end up going with our previous groomer due to paying for a groom that we weren't happy with.

Very detailed job! Would recommend!! Groomers really seem to enjoy their job and always go above…read moreand beyond !

I have used this company since the owner started, I think. I love the groomers and they are so easy…read moreto work with. I have 2 long-haired dachshunds who are very anxious so having the groomer pull up to the door is very convenient. I can give the dogs their anxiety meds and then just hand them over. I've had 4 different groomers over the last 5 years and they are all excellent. Highly recommend! They are usually on time but if late I always get a text. They had to cancel one time due to an illness but rescheduled me quickly and without any problems. The price is worth it to me and I don't think it's outrageous for what they do. They bring everything right to your door Always with a smile.

They were timely and professional. The price didn't quite match what they said but I wasn't home to…read moredicker with them. My pups are challenging even if they are loving -one bites the dryer lol. I'd hire them again

They do an amazing job. They care of all animals. They are very reasonable. If you want your cat to…read morelook and feel their best. This is the place!

I'm extremely disappointed with the service I received. I brought my cat in and gave very clear,…read moresimple instructions: clean her ears, trim her nails, trim the hair between her paws, do a small hygiene trim near her backside, and give her a bath. I even saw them write everything down, so there should have been no confusion. To make things even worse, the employee specifically asked me if I wanted a lion cut, and I clearly said NO. Despite that, they went ahead and shaved my entire cat anyway. This was never discussed or approved. It's honestly shocking that something this drastic was done when the request was so specific and minimal. Now my cat is uncomfortable, her coat is ruined, and she's been acting stressed since the appointment. This wasn't just a small mistake--this was a complete disregard for my instructions and my pet's well-being. If you can't follow clearly written directions--or even a direct "no" to a specific question--you shouldn't be grooming animals. I will not be returning, and I would not recommend this place to anyone who cares about their pet.

Disappointed! we used this grooming facility for 20 years, but the new owners are terrible…read more my daughter picked up the dog paid 130.00 and nothing was done. tangles behind the ears, no nail trim, no haircut that I could tell. My husband went to complain and they offered no money back admitted to "we Couldn't do a nail trim on the table" they didn't offer come back let us fix it, and they Just didn't care....we will never be back. I would not recommend them to anyone. I don't like being ripped off!

Sarah was absolutely amazing with Sparky and Bolt today. She did a wonderful job and is very…read moreinformative when giving feed back after the appointments. Thank you so much! I'll request you every time!!

I have had Heavenly Scent groom 2 of my cats It was so…read moreconvenient and, I think, less stressful for my cats than taking them to a groomer. Mrs. Fischer is very professional, prompt in responding to emails, and it is really evident that she enjoys her job. I feel very comfortable having her groom my cats and have been nothing but delighted with the results.

Excellent service! Very friendly. She was on time, professional and was great with my dog. Groomers…read moretend to have trouble with Barkley because he hates being groomed so I was surprised when she finished on time and he looked amazing as well! He was matted and fell into a lake before getting groomed so I'm surprised he came out with any hair.

We have a Pomeranian dog who has had many appointments groomed by Main Street Pups. While it's…read morevery easy to book an appointment and potentially get the same groomer who you've liked in the past, things can change. I sent my husband with our dog to get her groomed and when he picked her up she looked nothing like her Pomeranian cut that has been done before. In fact her toenails were not all cut, missing a few on each paw. Uneven cutting all over her small body. No sweet doggy perfume smell that were accustomed to her having. No cute bow given either... Then paying 80.00 dollars for this??? My husband was truly disappointed in her cut, BUT there was nothing he could say to them, to have this undone!!!! Obviously They did a terrible job, and once I got home from work to see her and the botched up job they did on this small dog. Our disappointed is fueled by grief and upset as we now look at her. I did ask when I booked the appointment for her same groomer as she has had in the past. That was not who we got! Obviously the person who did our dog has no idea how to cut a Pomeranian!! We Are VERY DISAPPOINTED. VERY DISAPPOINTED

I picked my dog up from this place and a couple hours later her eyes got severely infected. The vet…read moreconcluded that product must've gotten in her eye. I'm not sure if the staff knew this or not but when I tried to contact them again and left my review, no one ever contacted me.

This is an angel of groomer. She has a beautiful personality and charming way with my Percy. She…read morealso follows my grooming wishes and he smells absolutely wonderful. I find her fee very reasonable. Thank you for your patience and amazing skill. Appreciatively; Percy and J. Smith

I have 3 Huskies and they are always very well cared for and groomed at Soft and Gentle. I know…read morebecause my dogs are happy to go and happy when I pick them up. The prices are by far the lowest around too! Having three dogs can be quite expensive so price is important and my expectations are always met.