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Blackhawk Ace Hardware

3.6 (66 reviews)
ModerateHardware Stores
Closed 8:00 am - 7:00 pm
Updated 2 months ago

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Screenshot provided to customer to share with Ace Hardware associate to assure correct product is purchased.

Sent client to Ace Hardware to buy shutoff valve with screenshot of valve needed (from Alamo Ace website) Sales associate states that they do not have matching part (website shows five in stock) and proceeds to hand client an incorrect shutoff valve to purchase. Now I have to return to Ace only to find five of the correct parts (with matching part numbers) on shelf. As I look around store I see employees leaning on counters chatting it up. No less than five sales reps standing around doing nothing. Beyond frustrating!

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7 years ago

Business owner information

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Keith G.

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9 years ago

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8 years ago

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7 years ago

Best customer service in Danville. Also we change car remote battery's and we will help you with whatever you need.

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12 years ago

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Ask the Community - Blackhawk Ace Hardware

Review Highlights - Blackhawk Ace Hardware

Just like the ad says, "Ace is the place with the helpful hardware, in this case, woman"!

Mentioned in 2 reviews

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Alamo Ace Hardware

Alamo Ace Hardware

4.3(157 reviews)
7.1 mi
$$

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

So I am a local electrician/ handyman and I spend a lot of time buying materials in hardware stores…read moreso I'm one contractor that has his eyes open for what's best for not only myself but my customers as well. This afternoon after completing some minor electrical work for a customer,the woman asked me if I could replace the 40 year old hose Bibb in the back of her house. Long story short this turned into a Hugh mess and I found myself at Alamo Hardware with an employee named Al and the manager himself working on this frozen part and the ace crew were 100% trying everything they sold in an attempt to resolve problem regardless of the fact I only needed a $2.00 washer. This place is over the top i give it 6 stars it takes atleast one more to illustrate how much this place shines

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Alamo Ace Hardware - Cute tape measures

Cute tape measures

Alamo Ace Hardware
Alamo Ace Hardware

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Rockler Woodworking and Hardware

Rockler Woodworking and Hardware

4.3(54 reviews)
12.1 mi
$$

I'm leaving this review on behalf of my parents as they don't use social media or web services…read more They visited this location this morning in order to purchase some mask filters, and they were accosted by one of the employees. He rebuked my mother for nothing more than entering the store to make a purchase. He inappropriately questioned and accused them of entering the store as if they forced their way in through the security gate. He told them, "Who the hell do you think you are, coming into my store? You forced those doors open!" In reality, the door was unlocked, the security gate was open, and the lighted open sign was on. When my parents insisted they had done nothing of the sort, this employee continued to berate them. He was mistaken, and absolutely terrorized my poor mother instead of simply acknowledging his mistake. To add insult to injury, they weren't even the only customers or employees in the store! I was astounded upon hearing of this terrible experience from my family. This is no way to behave in front of customers, let alone speaking directly to them so disrespectfully and inappropriately. Especially to an older woman. One of the other employees had to apologize to my parents on behalf of this employee. Absolutely beyond inappropriate behavior from the employee, whose name is ADAM. I understand being concerned about security when operating a business on a busy thoroughfare, but it in no way justifies treating decent people so poorly. I'm concerned that as long as Adam works at Rockler in Concord, customers will be subjected to a painful experience. Beware.

This is such a fantastic neighborhood wood and tool shop. The staff is incredibly friendly,…read moreknowledgeable, and genuinely helpful. They make you feel welcome the moment you walk in. They have a great selection of tools and supplies, and you can tell they really care about their craft and their customers. I'm especially excited to sign up for one of their classes soon!

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Rockler Woodworking and Hardware
Rockler Woodworking and Hardware
Rockler Woodworking and Hardware

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Blackhawk Plaza - Waterfall Blackhawk plaza

Blackhawk Plaza

3.6(116 reviews)
0.3 mi
$$$

Blackhawk is a community just east of Danville, and its famous for Blackhawk Plaza, which is a…read moremust-visit place in my opinion. Although Blackhawk Plaza is technically an outdoor luxury mall, I consider it more like an entertainment center that is designed to relax and de-stress. I've been coming here regularly after moving here some 7 years ago and as a new parent, looking forward to coming back. I never come here to shop, since the small boutique shops are not for me. Restaurants are okay for the most part, but you're paying more for the location. The entertainment options are great: 1. Blackhawk Auto Museum is a must for car lovers, but they also have a special China exhibit and regular natural history in their main museum. 2. Ducks everywhere! You can destress while watching them swim and dive in the giant pond, and even feed them from food from Draegers. Lots of outdoor art too dedicated to ducks and geese. 3. Century Blackhawk, at least pre COVID, is an older but great theater where all seats are luxury recliners. 4. Gigantic parking lot. 5. Plenty of indoor and outdoor seating, with Creamistry for hot days and Starbucks for any days. For casual eats, I like Beep's Burgers. 6. A playground for kids and grassy areas. 7. A Crunch! gym and a new martial arts studio coming soon. For COVID times, they offer outdoor Zumba on Sundays. 8. These used to have outdoor concerts here Pre-Covid. Even though we're still facing the pandemic, Blackhawk Plaza still has its charms. Its sad to see so many businesses close, but the ducks are always there to cheer people up.

What a shame that the owners of this beautiful location allowed it to get to the condition it is…read more Talk about great bones and such a missed opportunity to be a real amazing place to hang out. It's a ghost town and that's a shame.

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Blackhawk Plaza - Blackhawk plaza

Blackhawk plaza

Blackhawk Plaza
Blackhawk Plaza - Blackhawk plaza

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Blackhawk plaza

Blackhawk Ace Hardware - hardware - Updated May 2026

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