This location is miles ahead of other locations I've been to. We were in the mood for diner food and it's exactly what we got. It was hot, crispy and plentiful. The service was absolutely awesome! read more

Very cozy. Cute decor of black bears. The food was a little of a wait, but everything came out hot and perfect. It was very delicious. Also had a banana cream pie and a coconut cream pie. I recommend this to anyone coming into town. read more

Usually like black bear but I get to place they make you sign in for bar area eat then service was bad 3-4 waitress pass buy before ask need menu something drink like this is your job greet say something me lol then then buy this process I've been here 20-25 and still haven't received nothing then finally they take my order terrible terrible service especially for outer Towner beware this place‍‍‍‍‍ read more

Food took forever. Poached eggs were not great, huge portions but overall the food was not great. Basic diner with underwhelming dishes.

I ordered a Reuben it was not too good. Bread was hard and cold. Another person at our table ordered the same it was better. I had them redo mine. I liked the pineapple pancakes from previous visit. It is a fun place. I just do feel like some days they are not serving to order. If you don't like it they are quick to correct. I just do not like to have to do that. read more

Everyone seemed to be so excited that this was coming to the neighborhood. I finally tried it after a long while haha! But to be honestly, it was extremely lack luster. The food is very bland. The proportions are not proportionate. I got an omelette with hashbrowns on the side. The hashbrowns took up at least half of my plate, which is fine IF the omelette was bigger than the size of my closed fist. It was also extremely watery as well. Very unappetizing :( with so many great breakfast places near by, this place needs to step its game up. read more

Went to the Tempe location near Costco on March 4, 2019. Had to wait almost 10 minutes to be seated. Then we were sat in the back at a table that had a fan/ac above us and constantly blew cold air down on our food as it arrived. Had to ask for extra salad dressing twice. Ordered the meatloaf and it was pretty watery and very bland to say the least. I've never had meatloaf with big chunks of carrots and celery in it. Was so watery that it basically fell apart when moved on the plate. Obviously, they don't believe in using an egg and or bread crumbs to bind the meat together. Asked for a Manager, and was told that they were currently busy. Thoroughly disgusted at this point and left. Went to pay the bill and had to wait almost 10 minutes for someone to come up to the cash register to cash me out. Tried calling the restaurant after our visit to speak to a manager via phone since one was not available during our visit. No avail.......phone just rings and rings and rings. Tried calling again today, and the same thing.........phone rings and rings and rings and no one answers. Called their Corporate Office in California, and told her of the issue. She then tried calling the same number that I have been trying to call! Hmmmm, guess what.........phone rings and rings and rings...........no answer. HORRIBLE FOOD and HORRIBLE SERVICE! Will NEVER GO BACK! read more

Cute, quiant place. A little on the pricey side but worth it! Feels like your in the Pacific Northwest.

We got here about an hour and a half ago. The restaurant is completely empty and we still haven't brought our food out. Our waitress was really nice and felt really bad but also informed us that there are 5 cooks in the kitchen. So this is no excuse. Definitely not not a great experience for my first time here! Needless to say, never coming back! read more

Ive got to say that the untrained host was the nicest person there yesterday. I go in to place a to go order and the server that i had was extremely rude and disrespectful. To top it off... The food i got was disgusting. I ordered biscuits and gravy and guess what was pretty much missing. The gravy. There was enough for maybe a 1/2 a biscuit if that and it had no flavor. Oh and my bacon was missing. For the amount of money i payed you would think they would have gotten it right. Such a shame too. Ive never had any issues with this location. read more

Breakfast crew is awesome. Food during breakfast is very yummy. Been twice for dinner and both times I was disappointed. First time I got ribs which were good although it took more than 45 min to get our food. 2nd time I got the California burger which didn't come out until after the rest of my family's food came out. Menu offers gluten free bun but it is nonexistent. Not many GF options for dinner. Son asked for lemonade and they were out. Expect to be here a while for dinner especially if it's busy. This is new to Laveen and hopefully it is only growing pains. I will NOT be back for dinner. Breakfast is a go! read more

Decided to stop for an early breakfast on the way to the airport. We had eaten at another Black Bear Diner for dinner, but never breakfast. It was very quiet on this morning with only 4 tables being served. Our waiter was fantastic - he took our drink order and returned with them quickly. He then took our meal order and we waited in anticipation. In the meantime, we watched our waiter scurry around the restaurant taking care of everyones needs - super friendly & very effecient ! Then came our meals - french toast & eggs, bacon, hash browns - all looking & smelling fantastic - and plenty of food ! All of it tasted great ! In fact, I would venture to say this is one of the best breakfast meals I've ever had !! Great food & great service - High praise & definitely deserved . . . Well done - Black Bear - Well done !! read more

So happy that the family and I are able to still have our meals from our favorite spot. The staff is amazing Thank you so much for your hard work. I would give them six stars if I could. read more

Went here many times for breakfast.But last Friday I had my granddaughter and husband with me after I picked up my check decided to have lunch there. Took a pic at 1205 out side the diner place was empty we got seated right away at 1255 got our order REALLY . I was pissed. I ordered a taco salad my hubby a burger my granddaughter French fries . It wasn't busy I asked after 40 minutes where is our food. So I was going to say something to the woman at the register but she was training a cashier and didn't ask how our meal was . What a disappointment read more

I have given this Diner on Priest and Eliot three chances to impress me. The food is mediocre - not good but not horrible.... only edible. The service is prompt and friendly. It is the food that is the problem. Breakfast this morning was corned-beef hash with more potatoes and eggs with english muffin. The corned-beef was okay, but the portion was very small (skimpy!) and the very bland country potatoes loaded the plate - however, the few peppers and onions were tiny to nonexistent. Three Eggs were over-medium but heaped in the corner of the plate on top of each other (?!) and this is the kicker... the very first english muffin I ever had that was just crap. Not even a side plate for them! Not burnt or under done - just smashed and compressed. A Cold english muffin that was pressed on the grill did not even taste good. I usually love english muffins (even burnt ones - this is the first one that I despised.) the only enjoyable item during breakfast was the orange juice. I had lunch there a couple days ago... The sandwich was again, mediocre, the coleslaw tasteless etc, etc. However, their veg soup was good. I can not say I enjoyed the three meals I have had here. My experience at the Reno, Nevada Black Bear was just the opposite - the food there was fantastic! That is why I gave this place three chances. The wait staff was nice - no complaints with them. Sad. read more

This was my first time here and it will be the last time there was supposed to be 20 minutes away, but Andrew lied the service was okay, we got in at 730 we didn't get our food still 8 I would not recommend this to anyone... read more

Decided to dine out and enjoyed a great meal with super fast service and amazingly friendly staff!! Our server, Cassandra was friendly, prompt and over the top nice!! We've dined here before & will for sure again! read more

Had the Friday prime rib special and the AYCE fish & chips. The beef was rather dismal; with a very light 'greenish tinge'.... probably one of the most generic I've ever had. The fish & chips were really good! Will have to return for another give it a go, as I do like the BBD places. read more

My waitress, Cassandra was absolutely wonderful from start to finish! She was extremely friendly and professional. Will be back again!

Stopped by this location before we go on road for weekend trip. Been to this chain before just not to this location. Everyone from the hostess, waitress, and cashier were so pleasant. Food was awesome and came really fast and hot. Portions are huge but really good for price so be prepared. We were never left with empty drinks. Will come back again to this location. read more

Cassi was great! Great service! Food is consistently GREAT at this location! I love this place!

Thanks Cassandra awesome service!!!!!!!! the food was excellent and Cassandra made everything run smoothly and our food was out in a jiffy!:) read more

First of all, when we walked in we were greeted bY the front desk. We were told the wait would be 10-15 minutes. Looked around and no one was waiting ahead of us. The restaurant, from our view near the front door, seemed pretty empty. Initial thought was that the kitchen was having a tough time keeping up with the food demands. We were seated right around the 15 minute mark. By this time my kids are already complaining that they are starving. The restaurant is very clean and doesn't look chaotic whatsoever. Anyway, we sit down in a bench table near the back of the restaurant. Colette was our waitress. First thing she did when she saw us is let us know she'd be right back for our drink order. We had enough time between that moment and when she comes back, to figure out what we are all eating for lunch. Despite the wait, She was very friendly, engaging, and attentive. She let us know We have wonderful, polite children and I think of how many times that goes unnoticed and how nice it is to hear. It takes a good 20-25 min for our food to come out. Hearing my kids pleas for food makes me kind of upset that we didn't just stop for fast food like they had asked earlier on. My husband I just crossed our fingers and hoped that the food would be worth it. The food was good. Definitely not the best I've ever had, but it was good. Definitely didn't warrant an hour wait from start to food on the table. It did taste fresh and like it had just finished cooking. Collette did apologize profusely for the wait, which I appreciated because that doesn't happen everywhere. So, if you are looking for a quick meal, I wouldn't recommend this place. If you are looking for the most amazing meal ever, I wouldn't recommend this place. If you are looking for a home style cafe with friendly waitstaff, give it a shot. read more

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For our first breakfast joint in Phoenix, my fiancée and I stopped here yesterday morning. We decided to split the Denver omelette as she is adjusting to American-sized portions (she's from Korea). Luckily we did split it because the generous portion size was definitely overwhelming. The service was spot on and our server was the nicest as she walked through the menu with us and offered suggestions. read more

Let me just start with this: fries cold to the touch. Wandered into this new location hungover on a Sunday and I don't know which was more painful; the dining experience or the hangover I was experiencing. Waited for a table to be greeted by a very bland server after sitting for several minutes. Forgot to give us straws. Would avoid eye contact with us throughout our meal so she didn't have to check on us. Everything seemed inconvenient to her. First and last time at black bear diner. You made my hangover worse. read more

We arrived about 1:30 on a Sunday afternoon and saw a huge line, so I expected a long wait for a table. I was mistaken; that was the line of people all exiting at the same time. We were seated right away, but after about 10 minutes of no one stopping at our table (although they made eye contact so they knew were there) I finally had to ask someone if we had a server assigned to our table. The server took our drink order then several minutes later said she couldn't find our who our server was, so she took over the table. It took quite awhile for our order to arrive, way longer than one would expect for a BLT, grilled cheese, and chicken strips. The server was friendly, but not enough to make up for the lack of attention. I doubt we will be back to this location. read more

Not a fan. Not that the food is bad just not my taste. I know many ppl that like it but I would rather have traditional breakfast food

I had French toast and chix apple sausage. It wasn't good. The meat was tough and the French toast was bland and you can tell it's very commercial and they don't use quality ingredients. I didn't finish my meal. If you're used to quality food you won't like this place. I prefer local restaurants. read more

So I've been here twice now. The first time I ordered the chicken fried steak with fresh squeezed orange juice. The orange juice is so fresh that you can actually watch their fancy machine squeeze oranges if you sit near the counter. The second time here, I got the tri-tip French dip. The Au Jus that came with the sandwich was insane-dark, salty, and robust. The bread was fresh-crunchy on the outside, soft on the inside. It's worth it to get the sandwich upgraded to "deluxe" because it's only some $0.50 more (deluxe= grilled onions, mushrooms and cheese). My fiancé got "The Grizz" breakfast combo both times. They make their sausage in house and the pancakes are probably the best I've ever had. Both of my experiences have been great. They serve large portions of comfort food-who could possibly complain? read more

Black Bear Diner Tempe - Tri-tip dip with Parmesan house chips. SO GOOD. - Breakfast & Brunch Near Me - Tempe, Arizona

Awesome little place. Our service was prompt, friendly, and helpful! Our food portions were huge and delicious! I would have eaten here again given the chance. Worth a try for anyone willing to check it out. read more

Great breakfast place! Very cute beary decor. Great service and prices good. Made my vacation a little cheery.

New location! Still learning the systems but customer service is phenominal, and the food was Yummy! They have music playing that fits the diner surroundings :) highly recommend !! The only complaint i have was the phone number didnt work for me to call in my order but it is the second day open so thats expected.. everything else was great!!! read more

Black Bear Diner Tempe - As you walk in :) - Breakfast & Brunch Near Me - Tempe, Arizona

The Black Bear diner has a kitschy atmosphere. When you walk in there are bears everywhere. You can even buy t-shirts keychains or stuffed bear along with other cutesy items. The food is really great, like down home cooking. My husband likes the Chicken Fried Steak breakfast. Their biscuits and gravy are phenomenal. They also have the best bacon, it is really thick cut and they cook it perfectly. No fatty chewy bacon here. The portions are super generous we always leave with a box, but they have a few items that are offered to be smaller portions of some of their popular items at a lower price. The prices are very reasonable. The service has been great every time we've come to the Black Bear Diner. The only thing that would make it better would be if they sold cherry pie. The sell many other pies but not cherry. Awesome place for the family. read more

Waited outside for an hour. Waited at the table for an hour for food. Half of the food was cold, and the service was terrible. Will never return. I understand that Sunday is a busy day, but that doesn't make it acceptable to serve cold food, and leave your patrons waiting for as long as they did. read more

Good food, and good service what more do you want. The portions are big, and they make delicious homemade biscuits. Will definitely be back!

One of my favorite breakfast spots! Big portions for the price. The environment inside is cool, they have their signature black bears everywhere! I personally enjoy the eggs Benedict's and my boyfriend gets an omelette. This is definately a diner style type of resturaunt that carrys the essentials, don't expect nothing fancy. read more

Not sure why this location doesn't have a better review. The one in Glendale is just the worst one. But I've always had the best experience every time I go to this location. read more

We stopped in after a shopping trip at ikea and my son had been wanting to try it because of the commercials. The food was really good. The chocolate pancakes were amazing. I deducted stars because our waiter. My mom asked a question about the pot pie and he gave her a unnecessary smart ass answer. Also I get some restaurants like to be clean but was it really necessary to vacuum while we were eating. read more

Horrible representation for a large chain. No one at entrance and waited 5 min for someone to great us but finally did seat our self and had to get our own menus. Food was terrible. Had the pot roast that was tough and rubbery. Carrots were uncooked. Ugh. Place appears to be poorly managed with a bad cook. read more

Busy Veteran's Day with a lot of people going out for breakfast. My girl and I were seated right away by a friendly hostess. Our waitress was quick, friendly and accommodating. My girl got chocolate chip pancakes and they were awesome (I took a few bites). Black Bear Diner owns the recipe to the best pancake batter out there today. I ordered the bread pudding a la mode and it was warm, fluffy and delicious! read more

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