It's sad that I have to give my experience a 2 star rating but it's due to the fact that I was out with my mom having breakfast and it was actually quite empty and slowish around 9am. My mom and I were both seated and were never once acknowledged or asked for drinks until about 15 minutes later. Note that there were people sitting across on the other side that were getting helped. The waitress finally noticed us and said "oh wow I didn't even see you here, my bad". We got our drinks and food and it was great. As we get to the cashier the waitress then proceeds to publicly say to her coworker, "god I hope it's not busy today." Girl, that kind of conversation is for the back room or during a cigarette break. Food: Great Service: Bad read more

I'll start by saying I generally love Black Bear Diner. They're my favorite all-day breakfast chain and I think their pancakes are phenomenal. I crave them. But our most recent trip to this location was pretty bad. We waited about 10 minutes on a busy morning and once seated had a great server who quickly took our order and got drinks. And then we waited. And waited. And waited. The server checked in fairly often with apologies but no explanation. 25 minutes later she arrived with free corn muffins and the manager explaining there'd been a mix up in the kitchen. Pretty much the entire restaurant was waiting on food. WOMP. To their credit they explained and did their best to get food out. And it did arrive! My pancakes were amazing as expected, my bacon was abysmal. But the server noticed and brought me another order that was slightly better. By that point I was so hungry I didn't really care but it was still nice. We will very likely return and I hope to update this review to more stars. Probably just a rough day in the kitchen? I hope so! read more

Black Bear Diner Draper - Long long looong-awaited pancakes, bacon and eggs. - Diners Near Me - Draper, Utah

I think we visited this location on a night where they were short handed or something. We have visited Black Bear on numerous occasions and this was our first experience that was less than expected. Last night we went to Black Bear around 7:00 and the restaurant was pretty busy. We sat down quickly and ordered our food but it took almost an hour for our food to come out. After looking around the restaurant, it seemed everyone was experiencing the same thing. Our server, Cameron was awesome and super apologetic. He did the absolute best he could given the circumstances. In fact, he was taking quite a bit of abuse from another customer who was incredibly rude and disruptive. She let her kids climb all over everything and the servers were literally tripping over her kids. We normally love the food and have a good experience most of the time. I still plan to return to Black Bear and give them another chance. I just feel bad for the staff last night, it was a rough one. read more

Great food and coffee. The hostesses and servers are great friendly and courteous. The Bigfoot is my favorite breakfast on the menu.

The food is always good at Black Bear Diner (BBD). I have had problems with the Sandy location, but changed to Draper to find an oasis of good food and dependable service. read more

I don't know why this location is so bad. I don't think I have had a positive experience here in years. I went for lunch with a friend a few days ago and 2 of the 4 meals were bad. My friends child got a sandwich that was undercooked and tasted a little funny. My child got pancakes that were raw in the middle and came out way after the rest of the food. The service leaves something to be desired. They didn't even try to get the drinks to the person who ordered them. She came out and set all the drinks in the middle of the table and let us take what was ours. I love Black Bear but not at this location. read more

Came here to dine for breakfast with my work team. Last time I dined at black bear before this was the Jordan Landing location in Utah. The draper location was SO much better. Fresher food, and presented right. read more

We had a wonderful time last night! The service was outstanding. Whitney was our waitress. She was quick to help us with our needs and was fast without sacrificing genuine kindness and quality service. Us two adults and our toddler split 1 meal, The Grizz. Yes. There's that much food. It was SO good. The country potatoes is what I've been craving all week and didn't know until I ate some. And those pancakes....holy yum. We were checked out up front by Melissa. She was a manager. She was just as fantastic and made our evening just that much better. In just the short time we stood there and chatted, I concluded Black Bear Diner practices honesty and transperancy. I love that in a company. I makes you feel valued as a customer and as if you're part of their success. She gave us a little chocolate pie as a parting gift. Our daughter thought it was the cutest thing ever and wanted to hold it on her lap all the way home in Centerville. This is a mighty fine establishment. All the other employees we interacted with were also very nice. Keep it up Black Bear! read more

Black Bear Diner Draper - She thought the pie was too cute to put down! - Diners Near Me - Draper, Utah

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the service was awesome - we would go back for the banter alone. food was awesome - they really load up the omelettes! great vibes, good food read more

Black Bear Diner seemed to be the only place around that wasn't too busy to accommodate a large group for a Saturday morning breakfast. They seated us within 15 minutes, when every other breakfast place we called would have had around an hour wait. I've been to Black Bear Diners in several states, and they've always been pretty consistent so far. The food won't blow your socks off, but it's good, doesn't cost too much, and the portions are large. They have lots of breakfast options so there's something for everyone. I ordered the Mini Volcano, which comes with 2 pancakes, 1 sausage link, 1 piece of bacon, and 1 egg. It was a great variety and everything tasted good. My one-year-old had the strawberry french toast from the kids menu made on sourdough bread. I'm not a huge fan of sourdough, especially for french toast, but my daughter finished her whole plate, so that's a bonus for me. Our server, Aurora, was super friendly and checked in on us periodically. Overall we had a great meal at this Black Bear Diner location. read more

My family and I go to this Black Bear Diner location a lot and after our terrible service yesterday with server named Cassie, that was the final straw. We will never return to a Black Bear Diner again after what happened yesterday. Every time we go, every server is high on something, cracked out. Yesterday, Cassie, our server was high on something (it was clear as day to everyone who was waiting on her service) and she first snatched the menu out from under me which I thought was weird, but whatever. Then, she spills iced tea and ice all over our table because she was so high and shaky. She started using her hands to throw the ice on the ground which was really odd. My husband I just looked at each other like WTH is going on in this place?! Then, our lunch took over 30 minutes to get to us because all the junkies were laughing with the cooks while no one even made our food. IF I COULD ZERO STARS I WOULD. NEVER AGAIN WILL OUR FAMILY GO TO ANY BLACK BEAR DINER. TOO MANY TWEAKERS WHO ARE CRACKED OUT AND CAN'T EVEN DO THEIR JOB. SO SAD. SEND THEM TO REHAB. She got ZERO TIP. Worst service we have EVER had at ANY restaurant. The spilling of drinks and the way she handled it all and throwing the ice on the ground was next level psycho!! read more

Average fair, service was good, booth seating always nice. Food came out relatively quick as not a lot of customers were there. Burger was juicy, fries way over cooked. Tri-tip sandwich was meaty and bun soft. Not bad. read more

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order was wrong/ignored. manager said no charge but charged my card terrible experience and on top food sucked yuck

I think this is aptly named as the portions could feed a family of bears for the winter. This is not a fancy restaurant, but what do you expect from a rustic building decorated with bear themed motif? Down home country cooking for people who are either sharing a meal or really hungover. I would go again, but would share a meal (unless hungover). read more

The wait staff was awesome, we came in for a quick breakfast--immediately sat at the breakfast bar and had a great time. My son and I ordered the combo breakfast along with an order of biscuits & gravy--they dont serve a sausage gravy and that makes me a lil sad. The biscuits are massive, one would feed 2 people. They keep well and reheat with ease :0) read more

12/27/22 In Draper, Utah- supposedly where everyone is trained.. the Crew working on this day was Amazing and this was one of the best experiences I had eating out. Dave Oh the waiter ( from London), the Cooks, the Host, excellent, excellent, excellent!!!!They were completely short staff, and crowded but that did not stop the Great Service!!! I don't write reviews for anything or anyone, but I had to for this Epic Service this Day!!! Give these workers Raises . Each and everyone deserves it. 5 Star All the Way!! Rat Surfboards -California read more

I love black bear diner but the food at this location wasn't the best. I usually get the volcano (pancakes) thinking "you can't go wrong with pancakes." But I thought wrong... my pancake was burnt and they flipped it over thinking I wouldn't notice but it was so hard I couldn't miss it.. when I asked for another the waitress was nice enough to get another and apologized.. only to come back with a pancake that wasn't cooked all the way. I lost my appetite at that point. Probably never coming back to this location. read more

Black Bear Diner Draper - Diners Near Me - Draper, Utah

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I have been here several times and I don't know why. The food is always disappointing. The staff is friendly and the ambience is fun. When I have visited, I am typically with my children and they seem to be OK with the food but there are much better diners in Salt Lake City read more

The food was good and our server was great. I ordered the Western BBQ burger and it was pretty good but it did not have very much sauce on it. The sweet potato fries were very good but really needed some kind of dipping sauce. My wife loved her turkey club. read more

It is so sad how far downhill everything about this place has gone. The quality of food is not nearly as good as it used to be and for the price it's just not worth it. The Avocado toast is literally just a piece of bread (barely toasted at all) with a smashed avocado on it. If I'm going out to eat breakfast somewhere I kind of expect it to be a little dressed up. Their "thick cut" bacon is anything but. Overcooked, super thin and cold. The coffee is nothing to write home about either and for $3 a cup it's even more disappointing. The sour dough "toast" that came with the bland omelet also hit the toaster for maybe 15 seconds before it was thrown on the plate and brought out. read more

Waited 40 minutes for breakfast. Ordered eggs Benedict with crispy hash browns. Hollandaise sauce was broken and covered in parsley. Bacon looked old and hash browns looked like they had been microwaved. The orange slice they use for garnish was days old and was just orange rind sitting on wilted lettuce. Completely lost my appetite. read more

I wanted to thank Black Bear for looking after my party today. We were actually doing an adoption placement and we had the meeting with the birth mother and the adoptive family. The staff was really sensitive to what was going on and allowed us extra time so we could all visit. The manager, a young man from England named Daveo( I think) was awesome and accommodating. read more

Always short on staff. You can walk in and be the only party waiting and still wait 30 min. Figure it out, BBD.

First time at the new Draper location. Before I've only been to the 9400 s and Highland location and I think I might stick with that one. Same restaurant, decor, food, and good service. However I prefer the Sandy location more. The Draper location is right off the freeway and probably a lot busier because of this. We went for Sunday brunch at 1pm with a party of 5 (4 adults, 1 child) and the wait was nearly 40 minutes. We sat down and ordered our food immediately since we made our decisions while waiting. The food took about another 25 minutes to come out. Sunday brunch took about 3 hours... which would normally be fine had there been some mimosa's or bloody mary's... But not this time... read more

Food was delicious, especially on a rainy day. Got the tri-tip sandwich and the pumpkin spice cold brew. Fantastic, and really helped cheering me up on a rough day. read more

Had the time of our lives. Very solid black bear diner--maybe the best I've been to yet. So clean and best service!!!

Incredible service and the food is remarkably consistent for a restaurant of this type. Attentive staff and the manager is continually making sure things are happening to Black Bear Corporate standards clearly. Very busy every time we go and have never seen an issue with a guest nor have we had an issue of any type! Keep up the good work! read more

The girl at the counter was the only saving grace. The girls in the kitchen were to busy socializing to be bothered with customers. I placed and online order and it not only wasn't ready ready I got there. A half hour later the girls in the kitchen had not brought it up. The girl at the counter went back to check on it, when I finally complained. The order was sitting on the counter by then cold and still incomplete. WORST SERVICE EVER!!! read more

We have salute Lee love going to those diner in about the waiters and staff are always so nice! Thank you for making my wife's birthday a pleasant one we appreciate everything our servers do for us!! read more

Black Bear Diner Draper - Diners Near Me - Draper, Utah

Having eaten at other Hungry Bear Diners I was very disappointed in this one. Our server was more interested in messing around with his apparent friends then giving us any decent service. We apparently received the last three straws in the restaurant for the five of us because when we had to ask for straws we were told "well I only have 3". Morgan food came out with plastic wrap still on my vegetables. My wife's turkey sandwich was nearly too hard to eat. Also apparently chocolate chip pancakes are now just pancakes with a couple chocolate chips thrown in a pile on top in the middle. Never a question from our server if we needed anything, then had to sit and wait for 10 minutes for him to finish vacuuming at 8:20 to finally get our check. Please do yourself the favor and choose a different restaurant when in this area. read more

Luck was on our side when we got hungry in Cowabunga Bay and spotted the Black Bear Diner. From a menu full of things I'd like to order, to a fun decor, this restaurant made a great first impression. We had great food and great service too. I wish we had a local Black Bear. read more

I love Black Bear Diner. It's probably my favorite chain breakfast joint. Food is always tremendously filling and comforting. I typically get the Big Foot chicken fried steak breakfast but saw a picture of the corned beef brisket breakfast and had to try it. I was definitely not disappointed. I always get a glass of their fresh squeezed orange juice too. The only reason I didn't give them five stars was because the server made us feel rushed eventhough there wasn't a wait. read more

Black Bear Diner Draper - Corned beef brisket hit the spot! - Diners Near Me - Draper, Utah

Ok. Waited awhile food was good, but not amazing. Came for Sunday brunch and it was chaotic.

This was the best breakfast we have had in years!! They were a little short staffed ( it's the holiday season) , but the staff was super awesome. They got our food out super quick! The waiter Dave Oh took such good care of our huge group! We will come back for sure. read more

Came in on a Wednesday morning. Turned out to be the same day as a graduating high school so it was super busy but there were only 2 servers and Brice the manager did a great job managing. A ton of old ladies kept complaining about the wait and he was very nice to them and professional at managing the stressful situation. read more

We went to lunch here around noon on a Saturday. It was fairly busy. In the entrance area, there isn't a ton of space to wait for you to be seated. Our waitress was pretty good, quick and kind. The kitchen was pretty busy, we could see all of the workers hustling around. My husband ordered the huevos rancheros with avocado, and he loved it! I had the chicken fried steak with scrambled eggs, red potatoes, and a pancake on the side. It was a very large meal. I was a little disappointed in my chicken fried steak because it was dry and not very tasty. The gravy was flavorful. I liked the red potatoes, they were full of taste. But the pancake and the syrup were AMAZING. I loved it! I'm sure I would've rated 5 stars if I would've ordered something else. It was clean inside the restaurant and felt like a cabin inside. The prices are a fair I guess for a sit down restaurant, and you also get a lot of food. I would go back definitely and stick with the pancakes! read more

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Aside from the delicious breakfast, coffee, and the general overall good service from the staff, our server, Tammy, was the most friendliest, funniest, and on point server ever. And this is all while she had been working 22 days straight, according to her. The best breakfast experience ever!!! read more

Gave this restaurant 2 chances during covid, and both times they made me a meal that I wouldn't feed to the birds. First instance - ordered a California omelet, received a flat dry burnt egg smothered in cheese and mushrooms. That's it. Who do you have employed there that thought this would be a good idea to send out to a customer? Also ordered a coffee, didn't receive it. Oh well, took my losses and figured they were going through a rough time. Second instance (5/28/2020) - ordered a fit breakfast - chicken sausage scramble. Literally received a quarter of a portion that wouldn't be enough for a toddler. The portion of avocado on top was bigger than the meal itself. There is literally no egg within this "scramble" just heavy amounts of cheese and a like 2 pieces of spinach. Not only this, ordered a side of oatmeal, should have come with cinnamon and fruit as described in the menu. Guess what? No cinnamon, fruit, and I'd be surprised if this was even oatmeal. I held the cup upside down and this sludge wouldnt even let gravity allow it to come out! I get covid out everyone through a tough time, but my goodness this is embarrassing also seeing that this is your "welcome back" promotion. Definitely going to be sharing this on my Facebook as well and advising others to take their money elsewhere if this is the garbage you're going to try to get away with sending to people. read more

Black Bear Diner Draper - $10 well spent? Not at all - Diners Near Me - Draper, Utah

I ordered a BLT with fries. The sandwich was pathetic. Skinny Wonder Bread. ...a couple of slices of bacon, a CRUSTY ALMOST HARD TOMATO, and 1 leaf lettuce. I asked for Mayo .no mayo. It was almost the worst BLT I gave ever been served. Waste of money. My boyfriend's food...he ordered the meatloaf...gravy on the side, butter on potatoes. NO BUTTER ON POTATOES.. It didn't look good at all. Yuk... read more

Normally I love this place. The portions are YUGE! This time though was slightly disappointing. I think mostly it was just a Sunday morning g so it was insanely busy. The food was good but it was really hard to get the attention of the waitress to get little things like hot sauce and extra syrup. I'm going to keep coming back though because I deserve breakfast this good at these prices. The pancakes are large, fluffy, and delicious. I feel like everything they offer is 2x as big as every other breakfast place. It's awesome! It's always a good decision. "Why would anybody ever eat anything except breakfast food" -Rob Swanson- read more

Black Bear Diner Draper - Diners Near Me - Draper, Utah

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