Normally I love this place. The portions are YUGE! This time though was slightly disappointing. I think mostly it was just a Sunday morning g so it was insanely busy. The food was good but it was really hard to get the attention of the waitress to get little things like hot sauce and extra syrup. I'm going to keep coming back though because I deserve breakfast this good at these prices. The pancakes are large, fluffy, and delicious. I feel like everything they offer is 2x as big as every other breakfast place. It's awesome! It's always a good decision. "Why would anybody ever eat anything except breakfast food" -Rob Swanson- read more

Black Bear Diner Draper - Diners Near Me - Draper, Utah

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I love Black Bear Diner but after today, it is very most likely I will never go again! My son got the volcano so it was like three pancakes, eggs sausage bacon. We asked for his scrambled eggs on the side because he doesn't like eggs. I got Bruce's meat, lover omelette, with hashbrowns, and an English muffin. The food came out very fast, but his eggs looked like they had been sitting under a heat lamp. my omelette didn't have very much meat. The meat wasn't cooked all the way the omelette the eggs was overcooked and looked just like the scrambled eggs like it had been sitting under a heat lamp. It wasn't hot. I asked them to bring me different hashbrowns because the hashbrowns they gave me weren't cooked. So she took the plate came right back with a different plate so a different omelette but same thing it looked like it been sitting under a heat lamp and this time the hashbrowns were covered in grease weren't cooked just smothered in Grease. I took a few bites and can't eat anymore of the hashbrowns because they were not cooked. The only thing out of what I had ordered that was good was the English muffin. Not even 10 minutes after leaving. My stomach started hurting and I am sure it's from the food not being cooked properly. It sucks because I really liked blackbear diner and now I've changed my mind and will never eat there again. SUPER DISAPPOINTED read more

My husband and I came here for brunch before I had to work. I ordered the classic eggs Benedict. Eggs poached hard. No parsley. It came out a California Benedict. Eggs poached easy. With parsley. They took it back. Waited another 10 minutes. It came back eggs still runny. And parsley. The waitress asked if I wanted to try again or just go. No. I'm hungry. So they are going to try again. 15 minutes later I ask for the manager. My husband is done eating. The kitchen is working on a huge to go order. And I have no food. He tells me it takes that long to poach the eggs hard. Ok. Third plate comes out. Covered in parsley. I try to scrape it off but there is so much I can't get it all off. I am now done. Guess I'll go find a cheeseburger somewhere to eat on my way to work. Thanks black bear. read more

Our server Kyle was great! He brought us some delicious food and was friendly and professional. The pancakes I had were the best I've had at any restaurant and my husband agrees! The rest of our did was equally delicious. We will definitely be coming back here! read more

Anonymous - I have purchased thanksgiving dinners for my folks the last several years bc my mother is home bound & before covid we we ordering from Mimi's Cafe sadly they shut down thanks to covid ..So I decided to try black bear @ ordered 2 ham plates of thanksgiving dinner for my folks he picked it up they ate the it at home they was completely dissatisfied and said the only thing nice about the meals was it filled them up. They said it had no flavor No nothing decent about the meals not even the the pumpkin pie was any good. They said we will never eat there again. We've experienced this the couple times my husband and I have eaten there we were willing to give it the benefit of the doubt with few years in between visits my husband and I haven't eaten there since either but was willing again to try it and my folks were completely disappointed so we are completely done never again will we eat black bear diner again.. I won't recommend it to anyone either next year we will be ordering elsewhere. I atmosphere it inviting but that's the only nice thing about it food has nothing to be desired.. read more

I love taking the fam here. I have found that the service is the best at this location. Connie is our fave! We always wait to be seated in her section. The California Benedict is a must! And the taco salad. :) read more

My husband and I visited for breakfast on a busy Saturday morning. We chose to sit at the bar to eat. While waiting for our food we were able to observe the staff behind the grill and at the counter. They were amazing! They worked together as a team the whole time we were there. They helped each other in serving, preparing, and organizing the meals. I mentioned this to our waitress and she said "it's because we are a family". I was just very impressed with the service, the staff, and the food which was delicious. read more

I'm new to Utah and have seen several Black Bear Diners along the 15. I was excited to try the one in Draper. The nice thing is that it is open on Sunday -yay! However, the food was just a tad above "meh". The service was not great but I'm sure it may have to do with everyone experiencing staffing shortages. The inside was a little "beat up" . Overall, I would not choose to come back here. I did only try breakfast, maybe lunch or dinner would be better? read more

I think Black Bear had to kill the pig to harvest the bacon, sausage and ham and wait for their one chicken to lay a few eggs. We sat for 20m waiting for our server then waited another 30m to receive our food. We arrived around 8am. There were very few tables occupied so we thought it would be a quick visit. Fifteen minutes into waiting the manager brought us some drinks and apologized that out server was running late (there appeared to be other servers working but I guess they're territorial). The food was diner quality and the coffee was so so. I don't recommend going to Black Bear Diner for breakfast unless you've got an hour to spend waiting. read more

Located across the street from our hotel. Food was pretty good and most everything was $15 and under. Service was pretty good, a little slow but overall ok. What I liked is that you had portion options. My kids got the standard size and I was able to get a lighter size. Everyone was happy with their choices. read more

This is mine and my daughters' favorite breakfast diner since having moved to Utah. Chicken and waffles are great! Super fast and friendly service too! Was honestly shocked how fast the food came out. And fresh orange juice too! read more

Picked this place because it was the closest to my hotel. Had breakfast at the bar. Great service and good food. Will be back. Mila was a friendly server. read more

Arrived for breakfast about 9:10 am. Seated at 11:00 am. We had a group, so it was not easy to seat us together quickly, nonetheless a long long wait. . Ordered a scramble, Shasta I think. Scramble was ok, but the side of sausage was a hamburger patty. Toast never did come. Drink and coffee refills were prompt, I think the issue was in the kitchen. The wait staff tried hard I think to keep things moving, but without a kitchen to back them up, it is unfortunate. Really, a hamburger patty to pass off as sausage patty?? No toast at all. Won't be back, too many other places with better food. read more

Mediocre at best. Coffee wasn't even hot. "Thick cut French toast" was anything but thick, as well as undercooked. Best thing was the fresh squeezed orange juice for $5 a glass. Wouldn't recommend for the $25 on a single persons meal.. read more

We have been to the Black Bear Diner in another city and were expecting a similar experience. Unfortunately, we were a little let down with the service at this location. Our server was not very attentive or friendly and while we were eating someone vacuumed right around us. Overall, it was a mediocre visit. read more

I might a little generous with this one. I've been here a few times before. They are busier than usual, but this is crazy. I've been here for about a half an hour. It took 10 minutes to get someone so I could place my order, & I've been waiting for 23 minutes & 21 seconds for foods. Yes that's accurate, as I'm sitting at the bar & can see my order on the screen. This is something like an episode of Hell's Kitchen! The line manager barking out orders, when the kitchen crew flies around yelling "Yes, Ma'am!" & "Thank you, Ma'am!" If it wasn't so entertaining, I would have walked out. And to top it off, they wondered if I wanted to purchase another OJ during my wait! read more

Black bear is always a great choice. Great food, killer prices, and fantastic service. Portions the size of your head!

Our waitress didn't understand the menu. She said it was her first day. Which we were completely understanding about. Once our food started coming out she mixed up our orders. We never got refills, or condiments. She put the wrong toppings on all the French toast. My friend waited for her messed up order for 30 minutes as well as my step mom. We tried to cancel so we could leave but the manager refused to cancel and said they would put it in a box. We were never offerd any comps on our order or discounts the manger didn't even apologize or try to make it better. Awful experience Definitely won't return. read more

It pains me to give only a 2-star rating to BBD. This is a chain my wife and I frequent, and we usually enjoy it a lot. BBD is well known for large portions of good food at fair prices. Indeed, we've been to numerous locations around Utah and in other states as well. Why the low rating? Because this location provided a very poor service experience. Getting seated was no problem, but everything went downhill from there: long wait times just to have our server acknowledge us; even longer wait times for simple glasses of water to arrive; one of our orders was completely wrong, and it took a while for the proper dish to arrive (though it was delivered by the manager); lengthy times with empty drink glasses waiting for our non-existent server to come around for a refill; etc. I would love to say it was just us, but the folks at the table next to us were having the same poor experience and they weren't happy about it, either. I hope this was just a bad day for our specific server. Our personal experience has shown that BBD typically offers *far* better service than this. Nevertheless, my wife and I aren't looking forward to ever returning to this location. read more

I love, love, love breakfast, so when I discovered the Black Bear Diner I was ecstatic! I go and have breakfast nearly every time regardless of the hour. Occasionally I do have their taco salad (amazingly large) or hamburger as they are delicious, and did I mention huge as well! Great staff (hi Connie!) and great food. read more

Menu looked good but we sat for 15 minutes without being helped, not even a drink order. I tried to get the waitresses attention and she blamed the wait for being short staffed and then started helping other people that sat down after us instead. read more

The freshly squeezed orange juice was the first thing to win me over. Everything was executed properly and the kids menu had some fun and challenging games. Unfortunately, the worst thing was the service. Although very friendly, not entirely there or quick. We ordeal corn muffin to snack on while we waited, but didn't come until after the rest of the food. The breakfast bowl was made to my very specific needs and was amazing!! BUT, our pancake didn't come until we asked about it 4 times, and after our food was pack, check came and everyone used the bathroom. Pretty bad, but the food was so good, I'd still go back and hope I get a better server... or just be a little more demanding. 4 stars because of the great food!! read more

Black Bear Diner Draper - The amazing breakfast bowl made exactly how I asked and great portions! I'm pregnant, and still had leftovers!! - Diners Near Me - Draper, Utah

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The portion sizes are big and the food is pretty good (as with all Black Bear Diners I've been to). The problem was the wait time. The place was nearly empty when we rolled in and no one was hosting. We kind of stood around for a few minutes and finally had to walk further in to get someone's attention. After we ordered (with still almost no one else in the restaurant) it took a good 45 minutes or more for our food to come out. It was probably under-staffed for an off-period, but management's decision to penny-shave at the cost of decent customer service and speed is pretty sad. So if you're not in a rush, the food is good and this place isn't a bad choice. If you have any kind of time constraint, go somewhere else. read more

I have eaten at at other Black Bear restaurants before there avg..I eaten at the original one in northern Cal.. most outstanding... but here in Draper is really piss poor!!! People are cool but the ass manager ran away when I told her!!!!DONT NOT EAT THERE!!! EVER!!!!! read more

Been to a couple Black Bear Diners and they generally taste pretty good. We usually go with breakfast food which I love. Portions are huge. Seriously. You can order to share. This last time we tried the cinnamon french toast and it was so-so. I'd get it again but I didn't love it. It was a good idea but could have been improved. We also tried the turkey sandwich and it was mediocre. If they didn't offer breakfast food here I'm not sure I would recommend it. But their omelets, waffles and pancakes are very good. read more

Awesome spot. The service was great! We went in 45 minutes before they closed, with a party of 20, on Christmas Eve. I felt so bad but we just arrived from Vegas and had nothing. They were the only ones open! (Near our hotel in Draper at least) The portions were large and everything came out fast. The kids meals are on point, $6 and they got pancakes, eggs, bacon, a drink and desert! Thanks for the great service and food. read more

Came here two days in a row...I think Im a addicted to Black Bear haha! Staff and food on point both times! Great food and great service. Aloha! read more

I was very pleased with this diner. Our server was friendly and prompt. I tried the huevos rancheros for the first time, and was not disappointed. The house-made salsa was very nice, and I enjoyed the fresh chopped bell peppers in the home fried potatoes. I'll definitely be coming back! read more

Black Bear Diner Draper - They offer pretty large portions here - Diners Near Me - Draper, Utah

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Our server Kelsey was amazing! party of 17 and she took great care of us food was great portions and came in reasonable timing

Food was amazing and so was the service! Our waiter was so sweet to my son and one of the other workers did a magic trick for him.

Service was very, very slow. Got seated quickly then took forever for our waitress to acknowledge us. Food was so-so. My wife ordered wheat toast and got marbled rye that was dripping in butter. I hate the fact that a restaurant that offers huge pancakes only gives a tiny container of syrup. You have to ask for more and they act like it's taking a lot out of them to bring it. I finally had to ask for a coffee refill, but that was after the waitress finally came back after ~20 minutes. I did not get asked if I wanted a 3rd refill. Dessert was never offered. It's unfortunate that this place has such a service problem. It's one of the few sit down restaurants open on a Sunday. read more

The overall experience was like watching this guy claiming he'd do a front flip into a pool and end up with a big flop. My food was lukewarm at best, I ordered hash browns on the side that cost an extra $3.75 which is equivalent 2/3 cost of an entire plate. For that price, it's incredibly disappointing. The hash browns were inedible. It looked and tasted raw. I was lucky to find 3 crunchy bits. My husband's grandmother asked for extra crispy hash browns and her still looked like a sloppy mess. Our waitress didn't know what she was doing at all. She didn't suggest anything, was confused on the orders. She did refill the waters and drinks quite often. Overall, $3.75 for sloppy raw hash browns is a pass. I'm definitely never going back there again. read more

Lots of options in town for a quality, well cooked, pleasing presentation, tasty breakfast- however my experience with Black Bear Diner in Draper this morning provided non of the above and will definitely make me rethink another visit or recommendation. Ordered a meat omelette with red potatoes and biscuit. Omelet was folded egg with minimal "meat" sprinkled on top. The red potatoes were cool, and even after using one full serving of butter and jam on each half of the biscuit, I used an entire glass of water to get it mostly down- read very dry. Manager and server were both very attentive and spoke with the kitchen. Let me say that I have never been disappointed by my standby favorite-Midvale Mining Cafe. So will most likely not stray so far from home in the future for a top quality breakfast. read more

The redemption of Black Bear Diner has occurred with their breakfast food. The service was prompt and courteous. Time waited for the food was short. Good fruit bowl in addition to the platter. My previous experience had not been good, in the sense of the food. I can say that the breakfast food is worth going for. read more

Service was great! The waitress was helpful and the food was delicious! Big portions and the pancakes are to die for. Get the 2 egg combo it includes a pancake, your choice of meat and hash browns or country potatoes..but the menu doesn't tell you about the pancake. The waitress pointed that out and I'm so glad she did! I wanted alittle bit of everything. I know what I'll be getting next time! Good coffee too! read more

Black Bear Diner Draper - 2 egg combo does in fact include both pancake and potatoes. - Diners Near Me - Draper, Utah

This restaurant is ok. It's better than Denny's or IHOP. Kinda like eating at Cracker Barrel. Not a lot of flavor. Kinda bland. And lots to choose from on the menu. The first time I went there I didn't realize the country newspaper thing they gave me was actually the menu. Better to eat breakfast there than the other items on the menu. read more

First off, I am a fan of your chain, matter of fact, I have been to two of your other stores. Last night we decided to visit the Draper store. We got seated in a nice corner booth, but then we were forgotten. We sat there for 30 min. I started walking around the jukebox hoping that someone would notice our presence. Alas no one did.. We just left.. read more

Terrible service!! Waited 45 minutes after placing our order for our food!! This is the second time this has happened. Doubt I'll be back. There are better places to eat than this! read more

This place is pricey and not very good. It's at a Denny's level. We've been to a few of them and we just aren't very big fans. I really liked their pie but other than that everything we have all tried has always just been mediocre read more

We thought we would give this place 1 more shot but we are officially done. It just never improves. We went with our kids for my birthday. Just because it's close and has variety. Slowwww wait staff. It took forever to take our order and even longer to make our food. If you have kids, don't bother. Even the most patient child will start to lose it. The food quality was all over the map. Overcooked eggs on eggs Benedict. Fail. Turkey dinner meal swimming in enough gravy for all of the customers. Fail. Overeasy eggs tasted like they were cooked in a hot sink. FAIL. Just a poor experience overall. I will admit, the fries were good. Very good. But I would much rather have given $45 to a stranger than waste it at this place again. 3rd time's a..... FAIL! read more