Located across the street from our hotel. Food was pretty good and most everything was $15 and under. Service was pretty good, a little slow but overall ok. What I liked is that you had portion options. My kids got the standard size and I was able to get a lighter size. Everyone was happy with their choices. read more

This is mine and my daughters' favorite breakfast diner since having moved to Utah. Chicken and waffles are great! Super fast and friendly service too! Was honestly shocked how fast the food came out. And fresh orange juice too! read more

Picked this place because it was the closest to my hotel. Had breakfast at the bar. Great service and good food. Will be back. Mila was a friendly server. read more

Arrived for breakfast about 9:10 am. Seated at 11:00 am. We had a group, so it was not easy to seat us together quickly, nonetheless a long long wait. . Ordered a scramble, Shasta I think. Scramble was ok, but the side of sausage was a hamburger patty. Toast never did come. Drink and coffee refills were prompt, I think the issue was in the kitchen. The wait staff tried hard I think to keep things moving, but without a kitchen to back them up, it is unfortunate. Really, a hamburger patty to pass off as sausage patty?? No toast at all. Won't be back, too many other places with better food. read more

I have eaten at at other Black Bear restaurants before there avg..I eaten at the original one in northern Cal.. most outstanding... but here in Draper is really piss poor!!! People are cool but the ass manager ran away when I told her!!!!DONT NOT EAT THERE!!! EVER!!!!! read more

We have been to the Black Bear Diner in another city and were expecting a similar experience. Unfortunately, we were a little let down with the service at this location. Our server was not very attentive or friendly and while we were eating someone vacuumed right around us. Overall, it was a mediocre visit. read more

Black bear is always a great choice. Great food, killer prices, and fantastic service. Portions the size of your head!

I might a little generous with this one. I've been here a few times before. They are busier than usual, but this is crazy. I've been here for about a half an hour. It took 10 minutes to get someone so I could place my order, & I've been waiting for 23 minutes & 21 seconds for foods. Yes that's accurate, as I'm sitting at the bar & can see my order on the screen. This is something like an episode of Hell's Kitchen! The line manager barking out orders, when the kitchen crew flies around yelling "Yes, Ma'am!" & "Thank you, Ma'am!" If it wasn't so entertaining, I would have walked out. And to top it off, they wondered if I wanted to purchase another OJ during my wait! read more

Our waitress didn't understand the menu. She said it was her first day. Which we were completely understanding about. Once our food started coming out she mixed up our orders. We never got refills, or condiments. She put the wrong toppings on all the French toast. My friend waited for her messed up order for 30 minutes as well as my step mom. We tried to cancel so we could leave but the manager refused to cancel and said they would put it in a box. We were never offerd any comps on our order or discounts the manger didn't even apologize or try to make it better. Awful experience Definitely won't return. read more

It pains me to give only a 2-star rating to BBD. This is a chain my wife and I frequent, and we usually enjoy it a lot. BBD is well known for large portions of good food at fair prices. Indeed, we've been to numerous locations around Utah and in other states as well. Why the low rating? Because this location provided a very poor service experience. Getting seated was no problem, but everything went downhill from there: long wait times just to have our server acknowledge us; even longer wait times for simple glasses of water to arrive; one of our orders was completely wrong, and it took a while for the proper dish to arrive (though it was delivered by the manager); lengthy times with empty drink glasses waiting for our non-existent server to come around for a refill; etc. I would love to say it was just us, but the folks at the table next to us were having the same poor experience and they weren't happy about it, either. I hope this was just a bad day for our specific server. Our personal experience has shown that BBD typically offers *far* better service than this. Nevertheless, my wife and I aren't looking forward to ever returning to this location. read more

I love, love, love breakfast, so when I discovered the Black Bear Diner I was ecstatic! I go and have breakfast nearly every time regardless of the hour. Occasionally I do have their taco salad (amazingly large) or hamburger as they are delicious, and did I mention huge as well! Great staff (hi Connie!) and great food. read more

Menu looked good but we sat for 15 minutes without being helped, not even a drink order. I tried to get the waitresses attention and she blamed the wait for being short staffed and then started helping other people that sat down after us instead. read more

The portion sizes are big and the food is pretty good (as with all Black Bear Diners I've been to). The problem was the wait time. The place was nearly empty when we rolled in and no one was hosting. We kind of stood around for a few minutes and finally had to walk further in to get someone's attention. After we ordered (with still almost no one else in the restaurant) it took a good 45 minutes or more for our food to come out. It was probably under-staffed for an off-period, but management's decision to penny-shave at the cost of decent customer service and speed is pretty sad. So if you're not in a rush, the food is good and this place isn't a bad choice. If you have any kind of time constraint, go somewhere else. read more

The freshly squeezed orange juice was the first thing to win me over. Everything was executed properly and the kids menu had some fun and challenging games. Unfortunately, the worst thing was the service. Although very friendly, not entirely there or quick. We ordeal corn muffin to snack on while we waited, but didn't come until after the rest of the food. The breakfast bowl was made to my very specific needs and was amazing!! BUT, our pancake didn't come until we asked about it 4 times, and after our food was pack, check came and everyone used the bathroom. Pretty bad, but the food was so good, I'd still go back and hope I get a better server... or just be a little more demanding. 4 stars because of the great food!! read more

Black Bear Diner Draper - The amazing breakfast bowl made exactly how I asked and great portions! I'm pregnant, and still had leftovers!! - Diners Near Me - Draper, Utah

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Been to a couple Black Bear Diners and they generally taste pretty good. We usually go with breakfast food which I love. Portions are huge. Seriously. You can order to share. This last time we tried the cinnamon french toast and it was so-so. I'd get it again but I didn't love it. It was a good idea but could have been improved. We also tried the turkey sandwich and it was mediocre. If they didn't offer breakfast food here I'm not sure I would recommend it. But their omelets, waffles and pancakes are very good. read more

Awesome spot. The service was great! We went in 45 minutes before they closed, with a party of 20, on Christmas Eve. I felt so bad but we just arrived from Vegas and had nothing. They were the only ones open! (Near our hotel in Draper at least) The portions were large and everything came out fast. The kids meals are on point, $6 and they got pancakes, eggs, bacon, a drink and desert! Thanks for the great service and food. read more

I was very pleased with this diner. Our server was friendly and prompt. I tried the huevos rancheros for the first time, and was not disappointed. The house-made salsa was very nice, and I enjoyed the fresh chopped bell peppers in the home fried potatoes. I'll definitely be coming back! read more

Black Bear Diner Draper - They offer pretty large portions here - Diners Near Me - Draper, Utah

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Came here two days in a row...I think Im a addicted to Black Bear haha! Staff and food on point both times! Great food and great service. Aloha! read more

Service was very, very slow. Got seated quickly then took forever for our waitress to acknowledge us. Food was so-so. My wife ordered wheat toast and got marbled rye that was dripping in butter. I hate the fact that a restaurant that offers huge pancakes only gives a tiny container of syrup. You have to ask for more and they act like it's taking a lot out of them to bring it. I finally had to ask for a coffee refill, but that was after the waitress finally came back after ~20 minutes. I did not get asked if I wanted a 3rd refill. Dessert was never offered. It's unfortunate that this place has such a service problem. It's one of the few sit down restaurants open on a Sunday. read more

Our server Kelsey was amazing! party of 17 and she took great care of us food was great portions and came in reasonable timing

Lots of options in town for a quality, well cooked, pleasing presentation, tasty breakfast- however my experience with Black Bear Diner in Draper this morning provided non of the above and will definitely make me rethink another visit or recommendation. Ordered a meat omelette with red potatoes and biscuit. Omelet was folded egg with minimal "meat" sprinkled on top. The red potatoes were cool, and even after using one full serving of butter and jam on each half of the biscuit, I used an entire glass of water to get it mostly down- read very dry. Manager and server were both very attentive and spoke with the kitchen. Let me say that I have never been disappointed by my standby favorite-Midvale Mining Cafe. So will most likely not stray so far from home in the future for a top quality breakfast. read more

Food was amazing and so was the service! Our waiter was so sweet to my son and one of the other workers did a magic trick for him.

The overall experience was like watching this guy claiming he'd do a front flip into a pool and end up with a big flop. My food was lukewarm at best, I ordered hash browns on the side that cost an extra $3.75 which is equivalent 2/3 cost of an entire plate. For that price, it's incredibly disappointing. The hash browns were inedible. It looked and tasted raw. I was lucky to find 3 crunchy bits. My husband's grandmother asked for extra crispy hash browns and her still looked like a sloppy mess. Our waitress didn't know what she was doing at all. She didn't suggest anything, was confused on the orders. She did refill the waters and drinks quite often. Overall, $3.75 for sloppy raw hash browns is a pass. I'm definitely never going back there again. read more

Service was great! The waitress was helpful and the food was delicious! Big portions and the pancakes are to die for. Get the 2 egg combo it includes a pancake, your choice of meat and hash browns or country potatoes..but the menu doesn't tell you about the pancake. The waitress pointed that out and I'm so glad she did! I wanted alittle bit of everything. I know what I'll be getting next time! Good coffee too! read more

Black Bear Diner Draper - 2 egg combo does in fact include both pancake and potatoes. - Diners Near Me - Draper, Utah

The redemption of Black Bear Diner has occurred with their breakfast food. The service was prompt and courteous. Time waited for the food was short. Good fruit bowl in addition to the platter. My previous experience had not been good, in the sense of the food. I can say that the breakfast food is worth going for. read more

This restaurant is ok. It's better than Denny's or IHOP. Kinda like eating at Cracker Barrel. Not a lot of flavor. Kinda bland. And lots to choose from on the menu. The first time I went there I didn't realize the country newspaper thing they gave me was actually the menu. Better to eat breakfast there than the other items on the menu. read more

First off, I am a fan of your chain, matter of fact, I have been to two of your other stores. Last night we decided to visit the Draper store. We got seated in a nice corner booth, but then we were forgotten. We sat there for 30 min. I started walking around the jukebox hoping that someone would notice our presence. Alas no one did.. We just left.. read more

Terrible service!! Waited 45 minutes after placing our order for our food!! This is the second time this has happened. Doubt I'll be back. There are better places to eat than this! read more

We thought we would give this place 1 more shot but we are officially done. It just never improves. We went with our kids for my birthday. Just because it's close and has variety. Slowwww wait staff. It took forever to take our order and even longer to make our food. If you have kids, don't bother. Even the most patient child will start to lose it. The food quality was all over the map. Overcooked eggs on eggs Benedict. Fail. Turkey dinner meal swimming in enough gravy for all of the customers. Fail. Overeasy eggs tasted like they were cooked in a hot sink. FAIL. Just a poor experience overall. I will admit, the fries were good. Very good. But I would much rather have given $45 to a stranger than waste it at this place again. 3rd time's a..... FAIL! read more

Amazing food and amazing service - Alex is phenomenal always - we stopped coming for a while because the food and service was sub par - but we tried it again a few weeks ago and WOW they have been redeemed. We call ahead to make sure Alex is working - she's the best - and no we aren't related lol read more

Black Bear Diner Draper - Diners Near Me - Draper, Utah

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This place is pricey and not very good. It's at a Denny's level. We've been to a few of them and we just aren't very big fans. I really liked their pie but other than that everything we have all tried has always just been mediocre read more

Met friends here for dinner and truly enjoyed it. The breakfast items are our favorite items, but every thing we ordered was very good and the service was great. This is the third Black Bear Diner location we've been to and they've all been great! read more

when we sat down all we could hear was the kitchens music. we ordered a western burger and French toasts with eggs and hash brown. the burger was pink the chilly was gross the hashbrowns were not cooked all the way through. the only good thing about this place was our server was nice read more

I do have to say I love black bear diner and I have had good food from there. My husband and I ordered New York steak and eggs which was 16.95 a . We both ordered our steak medium rare It came out medium well it was the worst steak I have ever had. I don't return food because I am afraid of what I will get back so I ate a little bit of it. When we went to pay they didn't even ask us how the food was or how was our experience. I would just stick to ordering dinner there. I hope this review helps in the fact they can use it as a learning tool for their cooks. I also think their food is a over priced. We usually go to Jim's but decided to try something new. I can order the same quality of food there and at a five dollar difference and it is cooked better. read more

Best service ever! Thanks Alexander and Laura! Loved the atmosphere and the food is bomb!!

We ordered takeout and took it back to our hotel. Good comfort food. Turkey was very good, tri tip had good flavor but was very tough (ordered med rare). read more

I can't remember the lady who served us but I think she was the manager and gave us some hella good burgers I'll definitely be back she deserves to win the competition going on at the restaurant right now!! read more

Awesome service great food Connie was a doll and helped us with everything. Love the food.

Have had very high hopes all 5 times that I have visited black bear diner. The Draper location, the West Jordan location and the new Lehi location. Every occasion I have left disappointed. Pros: the eggs, the bacon or sausage, the crispy hashbrowns, the service. Cons: the Biscuits( hard and dry, every time) this was the biggest disappointment being raised in the south. The pancakes (also hard and dry), same for the waffles! Asked for ranch- received nasty bacon ranch BLT (can make better at my house, and not filling) fries (undercooked and soggy) hollandaise sauce on eggs Benedict is marginal Bottom line, it doesn't hold a candle to what it should or could be. It's a shame. read more

Every time we come here we get awesome service. Doesn't matter if it's for breakfast lunch or dinner, service is always quick, efficient and personable. We drive past the Sandy location to come to the Draper one just for the great service. read more