Not clean. Staff just doesn't give a crap about the food quality or customer service. Franchisee needs to pay more attention - staff appearance- like everyone just rolled outta bed. At least comb your hair wear deodorant and brush your freaking teeth. read more

All I wanted was a bagel-warmed up, but no cream cheese, nothing fancy. I was able to get what I wanted pretty quickly, but checking out took a while. The guy at the register seemed to be struggling and was wrapping up something with the previous transaction (minutes after the customer had left), before he turned his attention to me. I don't like to judge a place by one interaction, so I'd be happy to come back and give it another try. The bagel was fine, after all. read more

Been to several Einstein Bagels and this is the friendliest, cleanest, most efficient location by far! This morning we had a less than a 3 minute wait! Even when we've come on weekdays in the morning they are helping the line move so people can get their breakfast to go before work. The longest we've waited was 15 minutes and that was when we had about 20-25 people ahead of us either in line or who had placed online orders in the mobile app and walked up to the pickup area. This morning we got the new maple bagel and the spinach bagel as a sweet and savory breakfast and both were good although they probably would have been better heated so if they ask if you'd like them sliced, say yes even if you don't plan to put schmear because I think that they maybe only heat the bagels if they're sliced? We've also gotten the breakfast bagel sandwiches here and our favorite is the egg cheese and bacon on jalapeño cheddar bagel (if you don't like spicy then the Asiago bagel is also excellent with this). The green chile bagel is another fantastic choice for any breakfast sandwich if you like a little spice. We plan to come back to try the hash brown bagel because what?!? The coffee is a little sour. Not sure if it's the beans or if it's the person measuring (maybe too much grounds and not enough water or maybe the urns need an extra scrub?) But it tasted like a strength thing. Although maybe it's premature so it's possible this is just how the people in charge of deciding the recipes like it. Next time I'll add water to make it less acidic. Overall a fantastic location with friendly helpful employees. There's no drive thru but trust, this location is FASTER than the drive thru Einstein Bagels I used to frequent and a lot friendlier which actually makes a huge difference in your breakfast experience. Nice being greeted by someone who isn't grumpy or ignoring you at the register lol. This location could train the other locations and show them how it's done! Gg and keep up the great work! Thank you! read more

Einstein Bros. Bagels - Breakfast date - Bagels Near Me - Sandy, Utah

Great experience today at this Einstein location. They were friendly and got our order perfect. My bagel was extra toasty just as I requested. The restaurant was clean and well stocked. Super friendly and accommodating to our specific requests. read more

Einstein Bros. Bagels - Einstein employees being friendly as always. - Bagels Near Me - Sandy, Utah

Terrible service from the drive thru girl!! Very short when ordering. When I paid, she holds the card reader out and I tapped to pay. I was putting my card back in my wallet and fumbled, looked back and she pushed the reader out with an irritated look on her face with the tip options on the screen. I tipped, not because of good service but because people work hard and I appreciate that they are there working. Collected my food without any acknowledgement or even a "thanks" from her. Drove out and opened my sandwich and it was in the wrong bagel. Pulled back around and let her know via the speaker that I had been given the wrong bagel for my sandwich. Again rudely just said "pull forward". After waiting in line again, I pulled up to the window and she stood just with her hand out stretched. I handed her the sandwich and she made a big demonstration of chucking it in the garbage in front of me and then yelled to others what the correct order should be. No apology, no acknowledgment even that it was incorrect... nothing. Handed me back the new sandwich and I drove away. I get that some people are having a bad day and may be unhappy with your life, but come on... you are in the service industry. Literally ruined my entire morning. read more

Verneice is one of the best employees ive been coming here for months now for lunch at school and she is always very quick remembers my order and is a good vibe. I feel she deserves more recognition and the food is always amazing as well. read more

This location is amazing! The staff are so friendly and quick to say give a Good Morning or Hello to everyone walking through the doors. Verniece, Josh, Olga and Tresha treat everyone as regulars and always seem to be smiling. I've never had a bagel here that I didn't like! Tasty and ready quickly for those in a rush to work. read more

This place is very good, every morning Monday through Friday aways has fresh and ready bagels and two lady's Verneace and Olga friendly and smile always make my day great. read more

Farmhouse and Brisket bagel sandos are yummy. Pickup order was on time and staff was friendly. I like the EB deco, but should bring back pre-COVID tables. Empty space between door and order line is off-putting. read more

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The service is great, the food itself was delicious, however trying to find a clean table...not great. But would still give the place 4 stars! read more

This location does not have a drive through. They have a huge parking lot. The restaurant is super clean and the staff is very friendly. The food was made fresh and unlike other locations, the pastry here are individually wrapped in the display. read more

Good breakfast bagel and eggs. Fast service. Got the order right and it was hot and fresh.

worst spot for bagels. I can't tell you how many times this place has messed my order up. I ordered from DoorDash this morning they apparently don't know the difference between plain and blueberry bagels. I would recommend to everyone to not go here and to go else where. the staff is no willing to help at all. read more

Disgusting bagels. Called 4 times to speak to a manager. No one answered phone. This cost $18?! Will never go back! Terrible service and quality!!! Look how doughy and thin these bagels are!!! They didn't even rise. Who cooked these disgusting bagels? Terrible service! If I could give zero stars, I would! read more

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They need to learn the difference between toasted and charcoal. My sandwich was so burnt. I was strapping the charcoal off. You think I'd Learn. So disappointed. Ruined my breakfast. read more

I'm obsessed with Einstein breakfast bagels. The Farmhouse is my # 1, and it's great with the default country pepper shmear, or substituted with honey almond shmear for more of a sweet and savory taste. You can put the honey almond shmear on just about any sandwich - it's phenomenal. This location is always pretty busy, but they're efficient and accurate from my experience. read more

Einstein Bros. Bagels - Turkey Deli - Bagels Near Me - Sandy, Utah

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I cannot possibly be late to anything so when I realized I would be an hour and a half early for work, I decided to pop into Einstein Bros and get some breakfast and a drink! I really like to get the farmhouse bagel--it is packed with flavor and just overall tastes amazing. To make it a one stop shop, I also decided to get one of their iced coffees. When I was given the drink, it literally had caramel all over the side of the cup. I don't just mean a drop or a drizzle, I mean it was covered all the way around in it. Even when the guy handed it to me, there was a string of caramel going from the cup to his hand as he pulled away. No apology or anything, I think he thought it was funny and I just didn't get the joke. The bagel was decent too! They were able to get me my breakfast pretty quickly and the price was pretty good! read more

Haven't been to an Einstein in a very long time, but we stopped by this location this morning when we saw it. And WOW. The 2 employees working were really happy, helpful, kind, and just the best 2 employees we've interacted with. Definitely best employees! read more

We need more bagel places in Utah! Einstein Bros is one of my favorites! They have a great variety of flavors. You have to go early though because a lot of the time they sell out of flavors. The "shmear" aka cream cheese is good, also have lots of flavors. They got rid of my husband's favorite, the herb one. The employees are always nice and fast at getting the food out. I wish this location had a drive thru! read more

Einstein Bros. Bagels - Bagels Near Me - Sandy, Utah

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I just cant understand how a business like this could continue to operate with staff that are completely incapable of even the most basics of customer service. I get it, these types of locations typically hires younger employees with little experience and I get that. This is a great place for someone to learn and develop some skills, but there should be someone one with some leadership capabilities available to help guide, lead or train there staff. There is clearly none of that at this location whatsoever. When we arrived there was only one other customer in the location and 4-5 employees behind the counter. They just couldn't figure anything out. We ordered 2 plain bagels, but requested them to be double toasted with cream cheese. The reason we ordered double toasted is because often times one time through a conveyor toaster barely gets the bagel toasted and not very warm. Regardless of the reason, this is not a difficult ask. When we got in our car to drive away, and began to eat our bagels, they were ice cold with no toast whatsoever. Not that they weren't toasted to our liking... they were not toasted at all, and not even warm. I really wrestled with the idea of returning them, but for almost 20 dollars for two bagels, two coffees and the requested tip, I want having it. This is where things took an even worse turn. I told the same girl I ordered from that they were not toasted and even cold. She gave them to the kid behind here and he proceed to take each bagel that we had partially eaten out of the bag and then physically dissect them on the very cutting board they are preparing other customers food orders. I could not believe my eyes. This clearly shows that not only are they not very smart, but clearly none of the 4 individuals working within a 6 ft. radius had ever had any kind of food service or sanitation training whatsoever. This may sound harsh, but I don't blame any of these untrained employees directly. The fault lies 100% on a manager or owner for not taking the initiative to properly train their staff, and for not having a single employee with any kind of leadership skills or experience to lead the team there on a Sunday morning. Who ever is in charge is clearly incapable of managing a food establishment or young employees. In addition, mine clearly wasn't an isolated incident. The customer in line behind me was returning a bagel as well. He had ordered it toasted with cream cheese. They put the jalepeno cheddar bagel straight in his bag without cutting or toasting it at all, let alone provide the cream cheese he ordered and paid for. Complete failure in management and training. No one there was equipped to handle even the most basic of customer service. read more

Dawg. Charged us for a combo, didn't tell us that they charged for a combo, and then forgot the drinks. bruh. Also, the staff were overworked like crazy, 3 people during peak hours makes no sense. Schedule more people lol read more

Me and my husband love the food here every time but when we came in today the woman who took our order was very rude. She came off very upset and we felt more then unwelcome in this establishment. read more

Today was my first Mother's Day after having a miscarriage a month ago. I wanted to treat myself. I should have chosen somewhere else or a different location. Mother's Day ruined. Usually this location is great but today they were not. I ordered ahead and got here on time I waited and it took them almost 20 minutes before they told me that they were out of the maple stuff for my food. Had I been told sooner I would have been a lot nicer and accommodating, but at the same time they had my drink sitting out getting watered down because there was indication that it was mine or I would have at least grabbed that. read more

This locations quality has really plummeted. I'm not sure if it's the pandemic or what but literally the last five times I've purchased from them it's been gross. They don't spread the cream cheese They literally put thick slabs of it on. The tomatoes ALWAYs look like they're going bad and the salon even looks a couple days old at time. Really unhappy with the quality of their food. read more

Einstein Bros. Bagels - Bagels Near Me - Sandy, Utah

So slow. we walked in at 10:15 and ordered a bagel and a smoothie and we did not leave until 11:05. They had not even started the bagel until 11:00. We left without the bagel because we had somewhere to be. Never coming back read more

The worst Einstein Bagels location I've ever been to. Their interior had all tables removed with no seating available. Didn't look like they were remodeling, just a big empty area with people standing around waiting for their orders. The espresso machine was broken so they couldn't make a latte. By the time we got to our car to eat our bagel sandwiches (since lack of any seating) the egg was cold! We will not be back to this location. read more

The blond young lady at the final cashier station was very kind and helpful, complimented my facemask (Star Wars themed). The young gentleman (brown hair) that prepares the order was very charitable and patient towards me. I confused him with my ordering, but he was very helpful and gave us a good product. I hope both of them get raises for the good service and bagels they provided. I ordered twice in a row and they took it in stride. Came in Saturday 1pm read more

Einstein Bros. Bagels - Bagels Near Me - Sandy, Utah

This review is more about Einstein's corporate policy choices and since I cannot review the corporation, this will have to do. I have been using the app for loyalty tracking and it works great for that. However, I recently tried to order a half dozen bagels & schmear using the app and it only allows you to get their "who eats these flavors?" fixed "choice" of bagels, plain schmear ONLY with no option to put a custom note. All of the half dozen & dozen options are limiting in the same way. I recognize we are in the midst of pandemic restrictions and app ordering is the only option, but the usual thinking would be that you give the user as many options as possible, not restrict them. It was a wasted trip! End note: The bagels at this location have been consistently good, which is the reason this review is not 1 star. But they are not good if I can't choose what I want. read more

Got a lox bagel and French toast bagel here yesterday. They didn't bother toasting either bagel, the salmon was slimy, tomatoes were half frozen and soggy, and I got sick from the lox bagel. Poor quality and customer service. read more

Fast and friendly service!! The dinning area appears to be well maintained, bathrooms fresh and clean, employees had food up before paying for meal. Person taking the order and person taking payment are both inviting and all smiles. Coffee and Soda area clean and presentable. Will definitely recommend to a friend. read more

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Great location, convenient. Came at 7am on a Sunday nobody there so service was fast! Great bagels as always. read more

Einstein Bros. Bagels - Bagels Near Me - Sandy, Utah

I needed a hot, good breakfast for my teams saturday meeitng. I ordered the Brunch Box not knowing how long it would it take. Joshua was very helpful, got my order going and brewed me a fresh glass of ice tea with my order! Food was hot, fresh and I left in under ten minutes! read more

Brittany and staff are AWESOME... We had a problem at the Taylorsville store and she was extremely easy to work with to resolve the issue...

I was so excited to finally try this place. Went in for lunch with coupons. Poor guy helping us was new so we had some communication issues but other than that it was really great. I ordered the thintastic club sandwich-super good. My friend ordered both the honey smoked salmon and regular salmon bagel sandwiches and 1) they looked amazing 2) she confirmed they were. I can't wait to go back and try myself. I loved that they served green tea and it was actually tasty. It's a cute little shop. I was bummed that I hadn't found a nice little sandwich shop since I moved here from Cali but I think I may have found it. Oh one more thing, they sell their signature shmears (spreads) for about $3.50 a container. Lots of flavors to choose from. I took home the honey almond- a little sweet but so tasty!! read more

Einstein Bros. Bagels - Bagels Near Me - Sandy, Utah

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If your idea of getting a quick bagel is standing in line while the people behind the counter pack orders that people have called in and don't pay any attention to the customers right in front of them, then this is your place. This has been the situation the last two times I've been to this location and I have left both times along with multiple other people. I guess basic common sense and customer service is not a priority here. I won't be coming back. read more

I forgot to review our Wednesday treats last week, and it was only my second week in! Doh. Einstein Bros are okay, if you are a bagel snob and pine for the boiled bagels, these will come off as rolls, but they are good enough on a Wednesday morning to get me through the day. Personally, I like the everything bagel. Just the right amount of salty/garlicky/oniony goodness. read more

The worst one in utah. God forbid you get a door dash order from here then they really won't care. got some avocado toast nothing crazy. they still somehow messed that up. legit just avacado chopped up then dumped on top of a bagel. Dont even try getting the cold brew mocha they will just fill it up half way with syrup. so so so disappointed and disgusted. read more

I was surprised to see some of the ratings. This place is def 5 star!! It has new management that keeps things tip top. We love Maricela at he Riverton location!!! Fresh and always nice staff. read more

I've stopped into this location a few times before and haven't had a problem however this time I ordered the turkey bacon avocado to go and when I got back to my office and unwrapped the sandwich there was a hair on half the sandwich. Needless to say I threw the sandwich away because i didn't have time to drive back after my lunch hour ended and request a new one. I probably won't be going back there for a while when there's an abundance amount of restaurants around the 106th location. read more

Einstein Bros. Bagels - Unwrapped my to go sandwich and surprise a hair - Bagels Near Me - Sandy, Utah

Called to see if we were able to come in & order now that the lockdown is over or if we were still required to order online (which I didn't want to because the last 2 times I've tried to order online they have messed up the coffee or the bagel order). A woman answered & says -"please hold for 5 minutes or place an order on our app" & places the call on hold before I could say anything. It's getting really difficult to want to support local businesses who do not staff their locations enough to handle the to go processes. I will not be visiting anytime soon based off this service. read more