I was really looking for a new nail salon in the area, after going to several and just not loving…read morethe others. I had my 7 year old with me and the staff was so accommodating and friendly with making him feel comfortable and even giving him his own little foot spa and massage. I am really into mood changing gel colors right now, and Top Nails had a pretty big menu of them. I was really quite amazed at how many different dip powders, gels, and polishes they had. I will definitely be back when it's time for a fill!!

I did not feel like a paying customer who deserved to be treated like someone's daughter. I was in…read morea rush and needed to get my nails done before a work event the next day. I had two nails that needed to be repaired and I always get acrylic (for length) and gel polish (for long lasting coverage). I read a few reviews and decided to give this business a try. Huge mistake! When I walked in there was only one customer. That should have been the first red flag. All employees were lounging on furniture and engrossed in their cell phones. No problem. There was a weak attempt at a greeting before she asked what I needed. I sit down where she tells me and immediately in my face noticed a plastic divider that between me and the nail tech which would remind you of what we used more during Covid. Not only did we have that going on but they put an 8x10 paper of their services smack dab in the middle so you could not see her or your nails being done. Never ever in my life have I been to any nail shop that does this. That should have made it clear that they are on some different customer experience tip. Second huge red flag. She starts on my nails and never measured the length of the two new tips against the other two on the other hand which means she would have uneven nail lengths from one hand to the other. Her touch was aggressive. I started to feel hate coming from the other side of the table. It was weird, insanely uncomfortable, and it made me feel unsafe to be so unwelcome for no reason. She would work on my hand then throw it back at me when ready for the next hand. She did ask me if my nails were ok from time to time and I would tell her what to fix and there would be attitude through her body language as though I inconvenienced her. I was asking about the middle finger nail on my right hand because the nail was longer than I should have it for work, but she never filed it down right and the shapes of my nails go from almond to oval to stiletto depending on which finger you look at. I had enough of her unwelcoming behavior and low quality nail job. I wanted to get out of there before I said something that would lower my behavior to her level. I did not care to match energy but get as far away from this business as possible. Not certain if she is part of America that gets caught up in court cases associated with boycotts, but that may have been the very reason this business had no customers. I would NEVER give this business a second chance and my co-workers noticed the defects in my nails especially where she did not paint the sides of the nails, the different shapes, and the awful length differences. Zero quality. Unfriendly and hostile service, it guess who was first to the register? That is the only $55 this business would ever receive from me. The lady didn't like me from the beginning and I had no bad interaction with her until I was able to have both of my hands available for the last inspection. I told her I would never come back, expect a real candid review, and that she needs to have someone else start reviewing her work for quality after filing and shaping and before any final costs are applied, and I would not and could not tip her. I have to go to another business and nail tech and spend double to have this nightmarish job overhauled. I am so disappointed that employees treat good consumers like this. Spread the word! Do not ever visit this establishment. If the employees or owners do not like the community they serve relocate to where you do care about the community. I asked a young girl skipping toward us if my nails were even and the lady spoke in her native tongue likely commanding her to ignore me or lie, so the girl said "Yes," but would not dare look at me. As I leave the girl (not the woman but the girl appears to be related to someone at the shop) hops into a big body Lexus and takes off. Lexus is known to be a good car. Imagine if they charged her full price for a lemon (the Lexus). They would understand where consumers are coming from more of it hit them in their pockets. Gel already chipping day one, uneven nail lengths, inconsistent shaped nails on the SAME hand, paint missing on the sides of nails, and I am FORCED to get this shotty, unprofessional-looking work corrected. She wanted my time and my money. I would never treat people like this especially if I still charge you full price. I should not have to tell you how to do a basic nail job. These look like a child helped her. Let's stop giving money to those that treat us like we are less!

Nilza is an absolute perfectionist, in the best possible way. She is an artist and very pleasant to…read moresit and speak to. She does amazing work.

First time visiting Nilza salon. I was impressed with her salon, cleanliness, and her very…read moreprofessional and friendly personality. I told her what I wanted and she showed me colors that would fit me and it was perfect. I will be visiting her salon again. Thanks Nilza.

I had a trip coming up and wanted something different, so I Yelped and found LaBella's. I was…read moreextremely please and will be going back. Customer service was fantastic, my nails were done exactly as I asked, and I take picky to the extreme. If I'm not happy I'll bite every nail off and go get them done again the same day elsewhere. I can not stress how customer oriented LaBella's is and they truly did care if I was happy. If your picky and want to be treated like a client, and not some scrub walk in, I highly recommend you try La Bella's!

Second review of this place and now I see why I should not have come back! Waited close to 20 mins…read moreto get my service. They only have 4 techs here plus the owner who does nothing. The guy finally comes over and starts my pedicure. Another tech finished her client and was about to sit next to me to start my nails. Another customer walks in and the owner tells her to not do my nails and start on the lady that walks in. No, if I had to wait she needs to wait as well. You're gonna make me wait longer for my service because another customer walks in and you start straight on her service? What's wrong with her waiting 20 mins like I had to? I only come here because my husband likes to get his pedicures here. Plus while I was deciding on what I wanted in the beginning she kept trying to upcharge extras when the prices of everything on their menu had already gone up!

The wait time was short. The staff were friendly and professional. The manager was great! Vibrant…read morepersonality. The nail techs (Mimi and Tina) were impeccable! Come visit Mimi for nails and Tina for pedicure! We will be back! We want our toes to play nice with each other and not rough! Clean and aesthetically pleasing environment.

I asked for an even, defined square set, but my nails came out inconsistently shaped, and one thumb…read morewas noticeably shorter. She corrected the thumb but blamed me for not requesting a tip, even though I had agreed to tips before the service began. The overall shaping remained uneven after I raised concerns several times. A language barrier also made it difficult to communicate my requests, concerns, and split payment. When the manager joined through FaceTime, I explained that I wasn't happy with my nails. Her response was, "We do our best," before returning to asking for payment without offering a solution. I was actively trying to pay throughout. I'm happy to pay for quality work. I expected consistent shaping, effective communication, and my concerns to be taken seriously. After repeatedly speaking up and feeling dismissed, I needed to get my son home and left disappointed. Photo attached.

I absolutely love my lashes. They are so full and last several weeks. Amazing experience!!read more

Customer service is everything and that can make or break a business. Me and my eleven year old…read moredaughter have been coming here for over a year. Normally when we come for pedicures she gets the kid pedicure. Well we when arrive for the latest appointment the age for a kid pedicure is 10. I told the lady she's been getting kid pedicure and the age use to be 12. She said no it hasn't (like I don't know what I day). I told her no it's been the kid price for over a year. Her answer to that was well the techs have been making a mistake. For over a year! If the age changed just say that because 3 weeks ago it hadn't, and we just use whoever is available when we arrive. With that lie we will not be back!

Best customer service! I chipped a nail they had done over a week and half ago and ran in to get it…read morefixed and they fixed it for me no charge. This is why I have been a loyal customer!

TL Nails & Spa (former Nailism) located at 620 S Cedar Ridge Drive in Duncanville is a fairly new…read morenail bar. This location is close to my daughter's house so I decided to try them since they had good reviews. Helen, the technician that did my pedicure did an excellent job, but Linda, who did my nails, while the end result looks good, she broke my skin in several places when she was buffing them with a nail sponge . Not sure I will visit again. I don't want to pay almost $100 and then have my fingers sting after a manicure

***FIRST TIME CUSTOMER REVIEW***…read more My daughter (8 years old) and I walked in the salon a couple of minutes before 5p on a Friday (weekend of July 4th). We were greeted and I asked if Linda was available. This is the salon my BFF goes to and always gets her nails services from Linda. The lady at the desk said she was booked but would double check with her to be sure--OKAY, OKAY good customer service move! Linda was indeed booked so the lady told me that Sonny was available and asked me to have a seat. I did inform her that my daughter would like to have her nails painted as well. We sat down and Sonny asked what type of nails I had and what service I would like. I opted for color acrylic powder and they didn't have the first color I picked so I had to pick again. Sonny started on my nails (acrylic fill). My daughter sat next to me waiting for someone to come over to paint her nails. I asked my tech if someone was coming to help her. He said that he would let the manager know to send someone. A few minutes later she walked by and noticed my daughter still hadn't been helped and shouted out for someone to come paint her nails. At this point, I was more than halfway through with getting my nails finished but another tech finally came over and painted her nails. My daughter's nails came out pretty good but the next day.....less than 24 hours after getting them painted, her paint chipped and the polish came completely off three of her nails. My nails came out very nice! I love the color (#24 color acrylic) and Sonny ensured that he got the shape just right and the way I wanted them. I will definitely return but I will not bring my daughter in for a polish. I will take her back so they can see that the polish came off in less than 24 hours. This place was packed on a Friday late afternoon early evening (4-6) and I HIGHLY RECOMMEND booking an appointment.

Nice nail salon. They have an extensive variety of nail colors and designs. They also offer free…read moremargaritas with a pedicure service. The salon has a lot of nail techs so usually when I come in there is no wait time which is nice . I am a bit skeptical however of their cleaning methods though. My pedicure tech was placing the cuticle utensils right back on the cart on top of the toe nails clippers right after she scrapped my toe nails , seemed a bit unsanitary. 3 stars because cleanliness is a big deal ! Menu listed below was for Thursday prices

This is my 4th time here... the customer service is top notch and my nails / toes are beautiful and…read moreexcellent quality. Mimi & Tracy have done my nails & Linda my pedicure. They do exactly as desired and do a single nail for confirmation prior to doing the others. They have new modern massage chairs, adult and nonalcoholic beverages and very relaxing music. I love this place and highly recommend.

PLEASE spend your hard-earned money anywhere else but here because when you ask for a regular mani…read morewith clear coat (to give my nails a break from acrylics) this is what you walk out with - PEELING clear coat nail polish (SAME DAY MIND YOU). I should've known this was bound to happen when the nail tech spent approximately 3 minutes to do my mani before heading out for the day. ANDDDD they charged me about $30 for this! NEVER STEPPING FOOT IN THIS PLACE AGAIN. ***BEWARE potential customers. I'd skip this place unless you want to be disappointed.

Great Customer Service. Make You feel like a Queen when giving Service. They do have one Tech that…read moreseems not to know what No means.

So I asked for the builder Gel and the fact that they did but did them correctly the last place did…read morethem so this that 2 days later they was popping off but the guy did them and did them good and not only that took me at the last minute!!!!!

As always the service here is always exceptional. The staff have great customer service, the…read moreestablishment is very clean, and the technicians are highly skilled in their craft. I got my favorite Russian manicure and my nail tech Claudia did an awesome job.

Since the reviews were good I thought I would go and give this place a try. This is not a nail…read moreshop, it is a suite in a building. When I walked in, there were only 2 people working and when I asked about a polish change they refused and said they only do polish with a pedicure. Says they offer polish change on their services offered and that is why I drove over there, but they do not. Also just out of curiosity I asked how much an acrylic on natural nail would be and was told that their services start at $90, something I paid $45 at another salon. So if you wanna over pay for services I would recommend making an appointment instead of walking in.