Professional service from Kara from greeting me, showing products, reading my prescription and…read moremaking sure the product I chose was perfect. She was very kind and answered all questions and concerns I had. She is definitely a plus to your office.

Great place. The Doc is attentive and has a wonderful bedside manner. There is also a wide…read moreselection of frames to choose from.

Was there yesterday. No issue with the doctor. But the…read moreoffice staff really needs to show more respect to patients. I was told upon arrival that they do not take my insurance anymore. No phone calls, no heads up. I took off work, took my son out school early, paid a babysitter to watch my other kids , drove 35 min to be told : we don't take this insurance anymore. Another lady was in the same situation and when she asked what is she supposed to do now, they laughed and told her that it is not their responsibility to tell patients they dropped their insurance. It might not be their "responsibility" but what happened to common courtesy? Especially long time patients like us. Then whose responsibility is it ??This is unacceptable. And we waited over an hour to be seen.

My appointment was yesterday 08/05/25. The staff at check-in were very polite and helpful. I…read morearrived early and was seen about 30 minutes after my scheduled appointment time. Dr. Bowman was very kind and informative. After careful examination, it was determined I did not need surgery at this time, although the doctor could've scheduled me anyway just for the money, but he did not. He was very upfront with why I did not need the surgery at this time. I so appreciated his honesty. When it does come time for cataract surgery, I will be returning to this office.

Great place for routine eye care. I've been seeing Dr. Martin for about 3 years now. The building…read moreis a little dated and the wait time is long. Nonetheless, the employees are professional and helpful. Dr. Martin is kind, patient, and knowledgable. He takes the time to answer questions, offer options, and hear your preferences. I continue to return annually for check-ups. They are clear regarding the pricing and don't do additional tests unless needed or requested. For instance they don't dilate your eyes if unneeded unless you request it. Side note: the online registration is convenient albeit long. The uploaded photos of your insurance card and license don't go through so they need to scan them when you arrive. Parking is available in spaces surrounding the building.

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

Dr. Eggleston carries on a long tradition of excellent optometrists trained at the University of…read moreHouston, TX. An excellent doctor.

Great experience and excellent customer service. Doctors and staff really go out of their way to…read moremake things right. Shanny L helped me the other day with my new glasses. She's relatively new there but you'd never know it. She's patient, knowledgeable and has the sweetest disposition! You can tell she enjoys her job. I'm so glad my husband and I found this practice. It's a little far from our house but worth the trip!

This is my new eye Dr. Caring staff, easy check in. A printed Rx was ready upon check out.read more

I have had nothing but a great experience with Dr Darren hilburn. I see him as my regular eye…read moredoctor and over the last two years have had eye problems 3 times and he has been able to prescribe the right eye drop meds in order to bring relief in a few days. he also addressed an eye lash issue. I trust him to take care of my eyes. the office people have all been really helpful and the technicians are great too

They took care of me right away when I had an issue and were thorough. I've been seeing them for…read moreyears and will remain their customer.

No doctors onsite, all exams are done virtually which was not disclosed when appointment was made…read more Then refused to accept my insurance. Was told it was out of network, when it was not. Did not even take or review my insurance card. Instead offered 30% off. The whole thing seemed unprofessional and scammy. Do not go here.

i want to give a shout out...to an amazing team...at this location! the mgr. ms. b (is the…read morebest!!!!) ms. b. is truly compassionate and is a great person, who really cares...about helping customers, as she helped me! i am truly grateful... for the service...at this...location, and i will def...return! thank you...again!!!! christine eaves

Came here to bring for a drug test for a job. They took almost 2 hours to be called for a urine…read moretest. We asked how much linger and they said 1 person ahead and waited for another 35 five minutes and 2-3 people were called before us. Then we-asked again how much longer and they said we were next and continued waiting. Don't come here.

Your computer system appears to be sketchy. Always having some kind of issue. As an IT person, I…read morewould caution people not to use your facilities because if you aren't spending money on basics, such as a functional payment web page, you probably aren't spending enough on security and will eventually have a data breach.

Dr Jaffrey and his staff are simply amazing! They are so caring and provide outstanding service…read moreeach and every time. And the entire staff is very knowledgeable in all their expertise!!! We have been patients of My Eye Dr for over 8 years now and would not go anywhere else!

This is my first experience using MyEyeDr. They were highly recommended by my wife and oldest…read moredaughter. My visit was excellent in all regards starting with a friendly greeting and comprehensive pre-exam check. My exam by Ali Jaffry, OD was the most thorough and best explained examination that I've received since retiring from the US Navy as a 20-year Naval Flight Officer. He took the time to thoroughly explain everything that he checked, the condition of my eyes, and how my prescription had not changed much since my last eye exam in 2019. Selecting frames and lenses for two (2) sets of glasses was also an excellent process. The person helping me ensured that I understood what options were available and best for my eyes. The price of the first set of glasses was very low and the overall cost for both pairs was very resonable. I highly recommend the MyEyeDr in Garner, NC and will check my eyes annually in the future.

The actual service was great, the technician and doctor were both extremely kind and thorough. It…read moretook me an hour and a half to get an eye exam done though. Which feels exceptionally long. I was shuffled to multiple rooms which made it feel disorganized and very drawn out. It's hard to make an appointment during work hours for something that should theoretically take 30-45 minutes but ended up doubling in time. Overall I will go back because it is hard to find good doctors, but this experience has lowered my expectations.

Worst customer service in the buisness. My wife called them concerning a follow up from previous…read morevisit and they did not call back for over three weeks. I left a message for the for return call on Sept 9 and still waiting. Time for a change on eye care doctor.