Great experience and excellent customer service. Doctors and staff really go out of their way to…read moremake things right. Shanny L helped me the other day with my new glasses. She's relatively new there but you'd never know it. She's patient, knowledgeable and has the sweetest disposition! You can tell she enjoys her job. I'm so glad my husband and I found this practice. It's a little far from our house but worth the trip!

This is my new eye Dr. Caring staff, easy check in. A printed Rx was ready upon check out.read more

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

Worst experience in 35 years of wearing glasses. Front to back horrible service. Give timeframe…read morethey live up to get surprise cost upon picking up glasses. Bill your medical insurance as well as vision to get as much money as possible.

Bowers Optometry did not honor their one-year warranty on the glasses I purchased from them. Just…read moreknow this before you decide to purchase here.

Dr. Bowers is #one in my opinion and her staff is as well. I will never consider going any where…read moreelse. All was friendly, considerate and very helpful and I got my glasses in about a week and they are perfect. Thank you Dr. Bowers for your excellent service! I'm very happy I found you. Jo L.

A friend recommended Dr. Adam Bryan to me and I am glad he did…read more Dr. Bryan is thorough, patient, and friendly - and best of all, he took time with my appointment. He has a perfectly reasonable, logical explanation for whatever ails you, and he does whatever he can to explain it to you. He also uses technology that - prior to visiting his office - I hadn't seen in other optometrists' offices, like the camera that takes a big, clear photo of the inside of your eye to check for any horrifying abnormalities and to compare the overall state of their health year after year. The rest of the staff was really helpful. An employee that was awesome helped me pick frames and I personally didn't feel any pressure to buy, just helpful suggestions about the shape and color of the frames. There is a reason Carolina Family Vision was voted "Best Eye Doctor" in Holly Springs this year.

I wanted to update my glasses, and my son suggested that I go to Carolina Family vision in Holly…read moreSprings. I went and needed to make an appointment- a week later 4/21/27 i was examined and I was impressed with all the updated machines. I had to wait a few weeks for glasses to be made, which is not unusual. I then went in and tried them on, these were $900 bifocals with all the bells and whistles, but the long-distance view was blurry. I immediately told this to the woman helping me, but she said take them home and get used to them and if they don't get better, bring them back. After a week, I went back and they gave me another exam, and the results were different from the first. After waiting another week or so, I went back again. the new glasses were fine. However, upon leaving, they handed me the old prescription and did not give me the accurate prescription. All was fine until I wanted to get a pair of prescription sunglasses from Costco. I gave them the script from Carolina Vision and waited a week. These sunglasses were for a vacation planned for the beginning of September to see Ireland. Well, when I tried the new sunglasses on , they were blurry. The optometrist at Costco tested my regular glasses and discovered the the script the I was given was the wrong script. so now i have to go on my vacation without the benefit of great sunglasses . Bottom line - Carilina Family vision looks pretty on the outside, the salespeople are professional, but behind the scenes it is a clown show .

Quick summary: This was my first time to this provider and they will have my business from now on…read more (unless something dramatic were to occur.) Full Review: I was in a pinch (my last pair of glasses broke and my prescription was 2.5 yrs old). I walked in and asked if I could just wait and see if they could fit me in. The staff said I was welcome to wait (in fact they were super friendly) but they were completely booked so it wasn't likely I would be seen. I lucked out and a person did not show up. They fit me in after about 20min. My experience was excellent. Honestly it was one of the best trips to an eye doctor I've have in many many years. (I've worn contacts/glasses for nearly 30yrs). While I was there, I went ahead and ordered my new glasses (one of the new Nike frames). This was on a Friday. For some reason, I didn't get the transition lenses this time ( I almost always do). As the weekend progressed I started having sever buyers remorse. I went in to their office Saturday afternoon and asked if I could change my order to add the transition to the glasses. I really thought the answer would be no. They were happy to help me make the change and let me know that it would probably delay my order. I kind of assumed it would but I felt better about the purchase now so no big deal. Imagine my surprise when they called me Monday afternoon to let me know I could come in and pick up my glasses! Awesome experience!

Booked an appointment online for next available Saturday, which was some weeks out. As the week of…read morethe appointment approached I received recorded messages notifying me of the appointment. Instructing if I couldn't make it to call them. I went in the day of my appointment, a 45 min drive, and was told they filled my time slot because I didn't confirm the appointment, what!!! The customer service lady hardly made an effort to correct the issue or to get me in quicker. Now I have to wait another month to see them. All I wanted to do was to replace a pair of glasses I lost. I will not be back to this location and I am looking at options to use a different company!

Dr. Eggleston carries on a long tradition of excellent optometrists trained at the University of…read moreHouston, TX. An excellent doctor.

I have been going to Clarity vision for 11 years now and they are terrific. All the staff is…read moreexcellent!

They took care of me right away when I had an issue and were thorough. I've been seeing them for…read moreyears and will remain their customer.

I've been seeing MyEyes Optometry in Garner for about 6 years. Whether for eye issues, injuries or…read morescheduled wellness checks (and wow, I was there about 8 times a year one year with several various issues), they have always treated me with respect and kindness. More importantly, they are very knowledgeable, knowing just what to do no matter the situation brought to them. Just FYI, I say "MyEyes" because I've never met or seen Dr. Alan L. Byrd. It doesn't matter to me in the least, as Dr. Troy Swanson, whom I always see, is excellent. So, not sure if the Byrd name is simply the old business name that was never changed or perhaps Dr. Byrd works out of another MyEyes location.

I was satisfied with my Rx fir glasses for 7 years. But we won't be returning. I missed an…read moreappointment last year. I tried repeatedly to call to let them know I had the flu and would not be in for my scheduled appointment. So this year when I tried to schedule appointments for my husband and myself, I was told I had missed an appointment last year. I could not get an appointment the same day as my spouse. We live 18 miles 1 way from their location. Every question I had fir her was met with the missed appointment. Repeatedly, I could not choose an appointment time. I could not get an appointment for 3 months. Again because of the missed appointment. So finally I just told h er to forget it. We would go someplace else. I rescheduled with a doctor in Fayetteville, NC with in 2 weeks. Not an issue. Im happy to say I dont have to disappoint their entire office staff ever again. Please consider a ph9ne number for messages or emergency calls. Please keep this in mind. Even my vet for my dog isn't this strict. But then I never missed an appointment with them. Be careful who you do business with.

Saturday morning I walk in, no appointment. The girls up front were super friendly. I was seen…read morealmost immediately! The doctor and lady helping her were also extremely friendly and informative and seemed to genuinely care about my needs. Lastly the lady who helps during check out was an absolute doll. So helpful and sweet. They have assembled an incredible staff here.

Zero stars - extremely disappointing experience. I waited 45 minutes after my appointment time to…read morebe seen, finally someone noticed me waiting and asked another staff member to get me started. While going over charges at the end, I had a $145 contact fitting fee. I've been wearing contacts for years so no one helped me "fit" anything. After stating they should really be more transparent around pricing I was informed that I was supposed to be told upfront. I asked for one pair of contact lens samples to take with me to use during the two week wait time and was told no. $718 and 3 hours later (no exaggeration ) I was finally on my way out. I did ask if that time frame was typical and was told that it was normal now that they've switched to virtual. I now know after reading other reviews that it's actually not typical. I feel deceived on pricing and my time and patronage were not respected or appreciated. I'll be picking up my glasses (cheapest pair available) and contacts and will never visit again. I'll add that the virtual visit with the doctor and technician was fine and both were professional. Unfortunately this doesn't make up for the rest of the visit but it's at least one good caveat to this.

Wonderful service! Very impressed with their modern technology. I was in and out in no time. most…read moreof all, I was impressed with the staff. Desi, is a true professional! If she wasn't attending to the customers, she was disinfecting the equipment for the next customer. In today's World it's hard to find such a perfect example of a hard worker who's dedicated to their profession. Not even part of her job description when I asked for a bottle of water, hot day, Desi asked cold or room temperature. one last thing, when returning x8 days later to pickup my order, Desi remembered my name. making me & my wife feel very welcomed. I believe Desi is manager material!

They were good, but i don't feel they were honest. They told my husband and i, on separate…read moreoccasions, that they take our medicaid. I gave the man my insurance card. He took it. Said he put it on system and that he would call to tell me any copay. I had to retrieve a rx from a different state so would be returning. He calls and says these glasses your child wants will be 79$ with your insurance and she can pick 2 pair. It took me nearly 1 month to get together that money. Meanwhile my husband has been walking around with scratched glasses and one whole arm missing, bc he was told arpund 140$ in july and we sure dont have that. I finally have the $ and go in and #1 the glasses we selected that the guy was supposedly specifically checking on with our insurance was not a blue tag, which would be 2 for $79. We pivoted. Picked 2. Left. Emailed later on, bc in the store i saw a sign that saifld 2 for 79 and so on, for anyone who walks in without insurance; which prompted me to check again with insurance and ask them to recheck as what insurance says is, "covered". They replied to me that they do not take medicaid and that they have a medicaid discount price but the better option for us was 2 for 79 and that they told us this. No. In fact they charaded the opposite. It was a different man i was emailing with, btw. The solution, for them, as a medical establishment that is supposed to help folks, is to say "hi, no, we do not take medicaid ", when asked, and then follow up with "but we do offer a discount program and you are most welcome to shop with us!". This is called good business. Honest business. Helping people. Medicaid, means you dont have $ for what most people do. Medicaid means if there's a fee, kids and adults go without for much longer, and when they do get the funds they are instead going without food this time. Deceptive and, fraudulent, to be frank. Anyhow we got the glasses bc we need them and had been waiting a long time to. They are nice. I would highly recommend this store to someone with no insurance who is looking to pay out of pocket. There is obviously a sales incentive, also, which is wrong in a medical facility. We originally thought they had been so kind to us and raved about them. Ha.