Booked an appointment online for next available Saturday, which was some weeks out. As the week of…read morethe appointment approached I received recorded messages notifying me of the appointment. Instructing if I couldn't make it to call them. I went in the day of my appointment, a 45 min drive, and was told they filled my time slot because I didn't confirm the appointment, what!!! The customer service lady hardly made an effort to correct the issue or to get me in quicker. Now I have to wait another month to see them. All I wanted to do was to replace a pair of glasses I lost. I will not be back to this location and I am looking at options to use a different company!

Great place. The Doc is attentive and has a wonderful bedside manner. There is also a wide…read moreselection of frames to choose from.

Great place for routine eye care. I've been seeing Dr. Martin for about 3 years now. The building…read moreis a little dated and the wait time is long. Nonetheless, the employees are professional and helpful. Dr. Martin is kind, patient, and knowledgable. He takes the time to answer questions, offer options, and hear your preferences. I continue to return annually for check-ups. They are clear regarding the pricing and don't do additional tests unless needed or requested. For instance they don't dilate your eyes if unneeded unless you request it. Side note: the online registration is convenient albeit long. The uploaded photos of your insurance card and license don't go through so they need to scan them when you arrive. Parking is available in spaces surrounding the building.

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

Great experience and excellent customer service. Doctors and staff really go out of their way to…read moremake things right. Shanny L helped me the other day with my new glasses. She's relatively new there but you'd never know it. She's patient, knowledgeable and has the sweetest disposition! You can tell she enjoys her job. I'm so glad my husband and I found this practice. It's a little far from our house but worth the trip!

This is my new eye Dr. Caring staff, easy check in. A printed Rx was ready upon check out.read more

Dr. Wick and his son Mason are a great team. Dr. Wick knows how to build a lens. Not cheap but…read moreafter spending a fortune elsewhere and having lens that were off, The Spectacle is well worth it. Thanks!

I won't go anywhere else for glasses. My husband, son, and I have all been beyond impressed by the…read morelevel of service at The Spectacle. Their ability to quickly match you with perfect frames seems almost supernatural. I love my glasses so much I've virtually stopped wearing my contacts.

Wonderful staff and doctor. They are very pleasant and informational. They also have a great…read moreselection.

I'm a fan of this MyEyeDr location! It's easy to make an appointment online. Day of, I didn't have…read morethat much of a wait. Of course they do try to upsell you on their fancier eye exam services that are not covered by insurance. The exam was quick and I was able to get my prescription. It was my first time wearing glasses! I was planning on just heading out, but they are smart and pass you right off to a glasses sales person as soon as you exit the exam room. My sales person was Jose and he did an awesome job. Since I've never worn glasses before I had no idea what I was looking for. Based on my face shape he was able to suggest some great options and gave me honest feedback as I was trying them on. I was able to find a pair of glasses and sunglasses. Of course there is the second phase of the upsell for insurance, blue light, glare, etc. But, I went for all of the above, I'm prone to breaking things so the insurance seemed like a good idea. I recently went in for another pair of glasses and experienced wonderful service again. I had sat on my sunglasses and they were able to quickly bend the frame back into place for me while I shopped around. Overall this spot is convenient with friendly staff!

I had an excellent eye exam from Dr. David MacDonald. He was very thorough, knowledgeable and…read morekind. I would recommend him to anyone. My only reason for not giving a full 5/5 review is that the tech who helped me before Dr. MacDonald came in smelled very strongly of cigarettes and tried to cover it up with perfume. It was overwhelming.

Saw Dr. David Macdonald, him and his entire staff are very professional and super kind. Dr…read more Macdonald was extremely knowledgeable and knew all the answers to questions I had. Also had some really great deals on frames. Good people all around.

They wrote me ahead of the visit about insurance. The form said Blue Cross/Blue Shield. I updated…read moreit to Vision Service Plan online, but when I got there they said my form said that I put in Blue Cross/Blue Shield. But I am 100% sure I put in Vision Service Plan. So their form doesn't populate right. And they called me a liar. But here's the kicker: Even if they took Blue Cross/BS, the lady at the desk told me it doesn't cover routine visits. They wrote me about needing to visit, but even BC/BS doesn't cover the visit. How absolutely stupid is that? So I basically wasted time 1) setting the appointment; 2) filling out a useless form; and 3) driving to Costco in the rain during the middle of the busiest time of year. I guess they get so many customers through Costco that they don't care.

Been going to this practice for years. Thorough exams and personable, professional doctors.read more